Qureos Mentor

Mary Washington Healthcare

<div><div><div><p><b>Start the day excited to make a difference&hellip;end the day knowing you did. Come join our team.</b></p>
Job Summary:<br>
<br>
The Case Manager, Discharge (MSW) will organize and expedite a treatment plan of care for medically complex and difficult social issues related to hospital progression of care. The incumbent will identify discharge needs and develop a discharge plan, promote communication and collaborative coordination amongst care providers, and provide information and education on community resources. Additionally, the position will coordinate care of patients with clinical partners, provide intervention in cases of child/elder abuse/neglect and guardianship issues, and serve as a resource for treatment decisions surrounding end of life and Medical Power of Attorney.<br>
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The Social Worker (MSW) has advanced training and has completed additional fieldwork that promotes a higher level in handling difficult conversations, client needs assessments, public assistance resources, crisis intervention, trauma-informed care, and is eligible for LMSW examination.<p><b>
Essential Functions and Responsibilities:</b></p><ul><li>
Coordinates care of patients with clinical partners; helps patients advance towards realistic and desirable outcomes.</li><li>
Serves as a subject matter expert and functions as a resource person for care team members.</li><li>
Serves as a primary mentor for new social work Associates in the Care Coordination department and social work student interns.</li><li>
Assesses long term and/or future patient care needs by identifying probable changes in level of independence or functional quality.</li><li>
Communicates activity status updates regarding treatment plan with clinical partners.</li><li>
Provides information and education on community resources to patient and their families.</li><li>
Develops, coordinates, and communicates discharge plans with the patient, family members and care team for medically complex and difficult social issues related to hospital progression. Documents assessment and overall discharge plan in medical record.</li><li>
Assists with audits and assessments of discharge planning documentation, as well as aides with complex care coordination situations that may arise.</li><li>
Partners with leadership to address concerns related to delays in discharge, barriers to discharge and trends noted.</li><li>
Serves as point of contact and resource for immediate post-discharge patient needs.</li><li>
Provides intervention in cases of child/elder abuse/neglect and guardianship cases.</li><li>
Serves as a resource person related to treatment decisions surrounding end of life and Medical Power of Attorney.</li><li>
Facilitates meetings and comprehensive care planning with interdisciplinary team. Delegates work to support team members.</li><li>
Utilizes post-acute care facilities for safe and effective discharge planning.</li><li>
Collaborates with contracted partners associated with financial needs to facilitate post-acute facility placement.</li><li>
Conducts psychosocial assessment as needed for development of appropriate discharge plan for medically complex and difficult social issues.</li><li>
Participates in planning and implementing quality improvement activities.</li><li>
Performs other duties as assigned.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Master&rsquo;s degree in Social Work required.</li><li>
A minimum of one year experience in social work required or two-semester internship completed within MWHC Care Coordination department</li><li>
Experience with computer technology, specifically experience with Windows based programs, e-mail, and Microsoft Word required.</li><li>
Experience in a healthcare field preferred.</li><li>
Case Management Certification strongly desired.</li></ul><p>
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.</p>
&lrm;<br>
Required<p><b><br>
Physical Requirements: </b>Constant (67-100% of workday) use of arms and hands; frequent (34-66% of workday) standing, walking, and sitting; occasional (0-33% of workday) bending, stooping, and squatting; ability to lift 35 lbs.; ability to push and pull up to 20 lbs.; auditory and visual skills to include color determination.</p><p><b>
Mental Requirements: </b>Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Capacity to cope with difficult situations. Ability to tolerate irregular hours including evenings, nights, and weekends.</p><p><b>
Environmental Requirements and Exposure Hazards: </b>Potential risk of exposure to radiation and toxic chemicals. Potential for exposure to bloodborne pathogens; must be able to wear appropriate personal protective equipment.
</p><p>&ldquo;It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.&rdquo;</p>
&lrm;</div></div><div><div><div><h3 class="jobSectionHeader"><b>
I&rsquo;m here to help.</b></h3><p>
Let&rsquo;s talk about your career plans and how we can make them a reality.</p><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Jaylen Anderson</b></h3><p>
Recruiter</p><ul><li>
jaylen.anderson@mwhc.com</li><li>
Schedule a Meeting</li></ul></div></div></div><p>
Due to the high volume of applications, we are unable to respond to individual status inquiries. Refer to the FAQs for more information.</p></div><div><p><br>
All inquiries/CVs are kept strictly confidential.</p></div></div></div></div><p></p>

Case Manager, Social Worker

<div><div><div><p><b>Start the day excited to make a difference&hellip;end the day knowing you did. Come join our team.</b></p>
Job Summary:<br>
This position is accountable to perform a variety of office coordination, customer service and revenue cycle functions that will ensure the efficient day-to-day operations. The position plays a key role in the practice&rsquo;s front-end revenue cycle processes and is in a position to significantly impact the patient experience. The position requires an unwavering focus on patient satisfaction as well as the ability to multi-task.<p>
Job Description:</p><ul><li>
Interfaces with patients, family members, physicians, visitors, and other guests in a courteous and professional manner.</li><li>
Registers patients in the Practice Management Information System (PMIS), obtaining and/or verifying all relevant demographic and insurance information to ensure the timely and accurate processing of claims. Reviews electronic eligibility verification responses to ensure insurance coverage is in effect for all insured patients.</li><li>
Presents patients with appropriate paperwork based upon appointment type and registration status.</li><li>
Monitors the reception area and keeps patients, family members, visitors and Associates, at all times, informed of schedule adjustments.</li><li>
Maintains a neat and orderly waiting area.</li><li>
Courteously answers all incoming phone calls. When appropriate, takes messages and delivers/communicates in a timely manner. Triages calls to ensure timely and appropriate response. Checks voicemail messages consistently throughout the day.</li><li>
Processes patients quickly and accurately through computer-based scheduling system for appointments, surgeries, procedures and/or testing as appropriate for patient care.</li><li>
Ensures security and accuracy of patient files, payments and databases.</li><li>
Communicates with physicians&rsquo; offices and staff in a timely and professional manner. Initiates, monitors and responds to tasks through the Electronic Health Record (EHR) and Patient Portal.</li><li>
Reviews patient accounts for outstanding balances. Collects co-payments, deductibles and outstanding patient balances at the time of service. Posts payments in PMIS. Reconciles records and receipts with payments collected at the end of each shift.</li><li>
Responds to request for information from centralized billing office (CBO) to ensure timely and accurate submission of claims.</li><li>
Schedules follow up appointments, diagnostic testing and other services for patients as required.</li><li>
Ensures all services are authorized and necessary referrals are active as required.</li><li>
Supports organization&rsquo;s participation in government incentive programs such as EHR Meaningful Use, Physician Quality Reporting System (PQRS) and other programs by collecting and recording required data and providing appropriate communication to patients.</li><li>
May assist with the entry and processing of physician billing, including entry and/or reconciliation of inpatient, outpatient, and surgical charges.</li><li>
Performs other duties as assigned.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High School Diploma or GED required.</li><li>
Minimum of one year medical office experience preferred.</li><li>
Multi-specialty office experience preferred.</li><li>
Experience in a customer service setting preferred.</li><li>
Experience with Microsoft Office programs preferred.</li></ul><p>
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.</p>
&lrm;<br>
Required<p><b><br>
Physical Requirements: </b>Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills.</p><p><b>
Mental Requirements: </b>Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team.</p><p><b>
Environmental Requirements and Exposure Hazards: </b>Potential risk of exposure to chemicals.</p><p>
&ldquo;It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.&rdquo;</p>
&lrm;</div></div><div><div><div><h3 class="jobSectionHeader"><b>
I&rsquo;m here to help.</b></h3><p>
Let&rsquo;s talk about your career plans and how we can make them a reality.</p><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Rita Ramalho</b></h3><p>
Recruiter</p><ul><li>
rita.ramalho@mwhc.com</li></ul></div></div></div></div><div><p><br>
All inquiries/CVs are kept strictly confidential.</p></div></div></div></div><p></p>
<br><div><div><div><div><div><p>Award-winning Culture</p><h2 class="jobSectionHeader"><b>
An Award-Winning Health System</b></h2><div><div><p>
Our reputation for clinical excellence and employee satisfaction is nationally recognized. Our leadership, culture of continuous improvement and inclusive culture have helped us earn prestigious recognitions.</p></div></div></div></div></div></div><div></div>
<div><div><div><div><div><h2 class="jobSectionHeader"><b>
Quality of Life</b></h2><div><div><p>
Nestled between Washington, D.C. and Richmond and just a short drive from the Shenandoah and Blue Mountains lies the quintessential Mid-Atlantic communities of Fredericksburg and Stratton, Virginia. Here, life moves at a more thoughtful pace. Your early mornings could start with a quiet drive past rolling green hills and farms then end with a walk through a bustling downtown where you can enjoy a memorable dinner at one of the region&rsquo;s renowned restaurants. It&rsquo;s a place with excellent schools, low crime and a true sense of community.</p><p>
Whether you&rsquo;re seeking arts and culture, history, recreational activity or the tranquility of the rural countryside, you&rsquo;ll find what you&rsquo;re looking for in the Fredericksburg area.</p></div></div></div></div></div></div></div><div></div>
<div><div><div><div><p>
Benefits</p><h2 class="jobSectionHeader"><b>
Benefits that support you and your family.</b></h2></div><div><p>
Our benefits are designed with you in mind &mdash; providing maximum value and flexibility to match your life. Whether you&rsquo;re starting your career, beginning a family or pursuing a degree, our benefits lend support where you need it, giving you peace of mind and security. Some of our common benefits include:</p><div><ul><li><div>
Paid time off</div></li><li><div>
Medical and dental coverage</div></li><li><div>
Vision insurance</div></li><li><div>
Short- and long-term disability</div></li><li><div>
Credit union membership</div></li><li><div>
All One Health Associate assistance</div></li><li><div>
Flexible spending accounts</div></li><li><div>
Health savings account</div></li><li><div>
In-service education</div></li><li><div>
Tuition reimbursement</div></li><li><div>
Wellness program</div></li><li><div>
Medical library</div></li><li><div>
Various association discounts</div></li></ul></div></div></div></div></div></div>

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Join Mary Washington Healthcare and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.