Qureos Mentor

Mass General Brigham

<div>Site: Mass General Brigham Incorporated<br>
<p></p><br>
<p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.<br>
</p><p></p><br>
<br>
<p><b>Job Summary
</b></p>Under the direction of the Director of Employee Relations and Professionalism, this role independently advises executive clinical, research, and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues, including workplace complaints, performance concerns, and accommodation requests. Advises on the interpretation of personnel policies, labor contracts, medical staff by-laws, and state/federal employment laws. Conducts investigations (harassment, retaliation, discrimination, etc.), writes reports, presents findings, makes recommendations regarding remedial actions, identifies workplace trends, and delivers training. Manages workplace concern resolution, provides guidance, coaching, and support, and responds to concerns in accordance with policies and guidelines. Supports the grievance process, develops positive relationships with union representatives, assists with collective bargaining negotiations, as needed. Partners with various offices for enforcement of professional conduct and collaborates on training needs.
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<br>
Position Overview
<br>
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Workplace Investigations
<br>
<br>
<ul><li>Conducts sensitive, confidential, objective and thorough investigations regarding topics including but not limited to discrimination basis of protected class, harassment, retaliation, violence in the workplace, substance abuse, abusive conduct, asset or drug diversion, and compliance and privacy breaches. Reviews cases with Director of Employee Relations and Professionalism, as appropriate, to determine investigation approach.
</li></ul><br>
<ul><li>Prepares reports of investigatory findings, presents findings to leaders, and makes recommendations regarding remedial actions.
</li></ul><br>
<ul><li>Consults with leaders on conflict resolution and involve resources such as OMCOSS, EAP and/or DEI as appropriate.
</li></ul><br>
<ul><li>Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate.
</li></ul><br>
<ul><li>Works with HR business partner team on strategic prevention plans following resolution of concerns, as appropriate.<br>
</li></ul><br>
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Religious, Disability, and Pregnancy Accommodations
<br>
<br>
<ul><li>Manages religious, disability, and pregnancy accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process.<br>
</li></ul><br>
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Performance Management and Leadership Consultation
<br>
<br>
<ul><li>Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees, including POIs, on:
</li></ul><br>
<ul><li>Policies, terms and conditions of employment
</li></ul><br>
<ul><li>Whether a policy has been violated
</li></ul><br>
<ul><li>Performance management concerns<br>
</li></ul><br>
<br>
Performance improvement plans and efforts
<br>
<br>
<ul><li>Aids in appropriate corrective measures and interventions, including assistance with drafting feedback and facilitating related conversations with physicians, advanced practice providers, research and trainee personnel.
</li></ul><br>
<ul><li>Supports the exit process for voluntary and involuntary employment terminations, including the job elimination process. May participate in termination meetings with affected physicians, advanced practice providers, research and trainee personnel.
</li></ul><br>
<ul><li>Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources, as needed, for complex cases.<br>
</li></ul><br>
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Collaboration with Key Stakeholders
<br>
<br>
<ul><li>Partners with the MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, Patient Safety and Risk, Patient Family Relations, Privacy and Compliance, etc., as needed, on complex employee and labor relations cases.
</li></ul><br>
<ul><li>Supports MGB Employee Relations and Labor Strategy Center of Excellence and the Office of General Counsel with the preparation of a response to complaints filed with the MCAD, EEOC or other government agencies. Attends and/or testifies at hearings and arbitrations, as appropriate.
</li></ul><br>
<ul><li>Supports the Office of General Counsel with the preparation of reports to the Board of Registration in Medicine and/or NIH, as needed.<br>
</li></ul><br>
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Labor Relations:
<br>
<br>
<ul><li>Supports the grievance and arbitration process, and maintains positive employee relations and labor-management relations.
</li></ul><br>
<ul><li>Prepares, interprets, processes and educates around changes to collective bargaining agreements and contract negotiations.
</li></ul><br>
<ul><li>Provides guidance regarding contract and non-contract issues, including but not limited to discipline, grievance and arbitration resolution, employment terms and conditions, problem-solving and contract administration.
</li></ul><br>
<ul><li>Partners with MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, and leaders to support response to any labor organizing activities related to physicians, advanced practice providers, researchers and research fellows.<br>
</li></ul><br>
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Data &amp; Analytics:
<br>
<br>
<ul><li>Using data including all workforce dashboards &ndash; identifies gaps, themes, trends and root causes impacting effective performance or delivery of services.
</li></ul><br>
<ul><li>Using data and analytics, provides guidance and direction to leaders to support a positive physician, advanced practice providers, research and trainee personnel work and/or learning experience and environment.
</li></ul><br>
<ul><li>Under the guidance of Employee and Labor Relations leadership, facilitates and/or conducts climate surveys to assess the general environmental tone within a department or between departments to determine areas of faculty and/or trainee concern. Partners with Strategic HRBP and appropriate leadership to develop action plans to address identified issues.<br>
</li></ul><br>
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Improvement Design:
<br>
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<ul><li>Develops action plans and works with Strategic HRBP and People &amp; Organizational Development (P&amp;OD) to address workplace and/or employee engagement concerns.
</li></ul><br>
<ul><li>Educates physician, advanced practice providers, research and trainee personnel, and leaders at all levels about effective management practices and leadership styles.<br>
</li></ul><br>
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Subject Matter Expertise/Other:
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<br>
<ul><li>Maintains current body of knowledge of employment and labor laws.
</li></ul><br>
<ul><li>Maintains awareness of upcoming changes to employment law and ensures policy compliance.
</li></ul><br>
<ul><li>Collaborates with Strategic HRBP to provide updates on all cases within their portfolios and maintain regular communication.<br>
</li></ul><br>
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Performs all responsibilities of Employee and Labor Relations Partner plus:
<br>
<br>
<ul><li>Provides mentoring and training to Employee and Labor Relations Partners.
</li></ul><br>
<ul><li>Assumes lead on various projects.
</li></ul><br>
<ul><li>Acts as subject matter expert.
</li></ul><br>
<ul><li>Possesses high level of experience in Employee and Labor Relations field.
</li></ul><br>
<ul><li>Investigates harassment and discrimination cases
</li></ul><br>
<ul><li>Assists with SOP development and maintenance<br>
</li></ul><br>
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Performs other duties as assigned from time to time.<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Qualifications
</b></p></div></div></div></div></div></div></div><p><b>Education Requirements
</b><br>
Juris Doctor required; Bachelor's Degree required
<br>
<br>
<b>Experience
</b><br>
Employee Relations/HR Business Partner Experience 5-7 years required
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<b>Knowledge, Skills and Abilities
</b></p><ul><li><p>Business acumen and ability to support department/division action plans.
</p></li><li><p>Critical evaluation and data analytic skills.
</p></li><li><p>Leadership and navigation of department initiatives.
</p></li><li><p>Consultation and guidance to leaders.
</p></li><li><p>Strong written and verbal communication skills.
</p></li><li><p>Relationship management and change management abilities.
</p></li><li><p>Strong customer-service orientation.
</p></li><li><p>Current knowledge of state and federal employment and labor laws.
</p></li><li><p>Ability to work independently with minimal supervision and understand when to escalate issues.
</p></li><li><p>Ability to manage multiple commitments and priorities.
</p></li><li><p>Ability to maintain composure under pressure.<br>
</p></li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Additional Job Details (if applicable)<br>
</b></p></div></div></div></div></div></div></div><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type
</b></p></div></div></div></div></div></div></div>Hybrid<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Work Location
</b></p></div></div></div></div></div></div></div>399 Revolution Drive<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Scheduled Weekly Hours
</b></p></div></div></div></div></div></div></div>40<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Employee Type
</b></p></div></div></div></div></div></div></div>Regular<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Work Shift
</b></p></div></div></div></div></div></div></div>Day (United States of America)<br>
<p></p><br>
<br>
<p><b>Pay Range
</b></p>$97,510.40 - $141,804.00/Annual<br>
<p></p><br>
<p><b>Grade
</b></p>8<br>
<p></p><br>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>EEO Statement:
</b></p></div></div></div></div></div></div></div>0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<br>
<p></p><br>
<h2 class="jobSectionHeader"><b>Mass General Brigham Competency Framework
</b></h2><div><div><p>At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Senior Employee and Labor Relations Partner

<div>Site: The General Hospital Corporation<br>
<p></p><br>
<p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.<br>
</p><p></p><br>
<br>
<p><b>Job Summary
</b></p>The Center for School Behavioral Health (CSBH) at Massachusetts General Hospital is transforming how schools support youth mental health by integrating prevention and early intervention directly into educational settings. Our mission is to: (1) foster collaborative partnerships across sectors; (2) build school capacity to support student behavioral health; (3) uplift innovative, research informed prevention and intervention models; and (4) translate research into sustainable, scalable practice and policy.
<br>
<br>
CSBH is hiring a Clinical Research Coordinator who will be working independently and under general supervision of the Center Program Director and/or the study Principal Investigator(s). Clinical Research Coordinators provides support for multi-year clinical research studies at CSBH. The coordinator&rsquo;s responsibilities at CSBH will include working both in the lab and at data collection sites outside of MGH. He/she/they will be responsible for patient scheduling and recruitment as well as all subject-oriented study procedures, such as administration of psychiatric scales, careful monitoring of adverse events, administrative duties related to the careful operation of study protocol, and database management and quality assurance. Please visit the center website (www.mgh4schools.org/) for additional information about current projects. We like to place new hires on studies that most interest them, but staffing decisions may also be dependent on funding and center needs. We encourage and invite people from underrepresented backgrounds to apply.<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Qualifications
</b></p></div></div></div></div></div></div></div><p>JOB DUTIES
</p><p>Please note, the functions below are representative of major duties that are typically associated with these positions. Specific responsibilities may vary based upon departmental needs. Similarly, not all duties that have been outlined will be assigned to each position.
</p><ul><li>Collects &amp; organizes patient data
</li></ul><ul><li>Maintains records and databases
</li></ul><ul><li>Uses software programs to generate graphs and reports
</li></ul><ul><li>Assists with recruiting patients for clinical trials
</li></ul><ul><li>Obtains patient study data from medical records, physicians, etc.
</li></ul><ul><li>Conducts library searches
</li></ul><ul><li>Verifies accuracy of study forms
</li></ul><ul><li>Updates study forms per protocol
</li></ul><ul><li>Documents patient visits and procedures
</li></ul><ul><li>Assists with regulatory binders and QA/QC procedures
</li></ul><ul><li>Assists with interviewing study subjects
</li></ul><ul><li>Administers and scores questionnaires
</li></ul><ul><li>Provides basic explanation of study and in some cases obtains informed consent from subjects
</li></ul><ul><li>Performs study procedures, which may include phlebotomy
</li></ul><ul><li>Assists with study regulatory submissions
</li></ul><ul><li>Writes consent forms
</li></ul><ul><li>Verifies subject inclusion/exclusion criteria
</li></ul><ul><li>Performs administrative support duties as required
</li></ul><p></p><p>A Clinical Research Coordinator II performs the duties of a Clinical Research Coordinator I (above) and may also:
</p><ul><li>Maintain research data, patient fields, regulatory binders and study databases
</li></ul><ul><li>Perform data analysis and QA/QC data checks
</li></ul><ul><li>Organize and interpret data
</li></ul><ul><li>Develop and implement recruitment strategies
</li></ul><ul><li>Act as a study resource for patient and family
</li></ul><ul><li>Monitor and evaluation lab and procedure data
</li></ul><ul><li>Evaluate study questionnaires
</li></ul><ul><li>Contribute to protocol recommendations
</li></ul><ul><li>Assist with preparation of annual review
</li></ul><p></p><p>SKILLS REQUIRED
</p><ul><li>Interest in working with youth and their families
</li></ul><ul><li>Careful attention to details
</li></ul><ul><li>Good organizational skills
</li></ul><ul><li>Ability to follow directions
</li></ul><ul><li>Good communication skills
</li></ul><ul><li>Computer literacy
</li></ul><ul><li>Working knowledge of clinical research protocols
</li></ul><ul><li>Ability to demonstrate respect and professionalism for subjects&rsquo; rights and individual needs
</li></ul><p></p><p>The Clinical Research Coordinator II should also possess:
</p><ul><li>Ability to work independently and as a team player
</li></ul><ul><li>Analytical skills and ability to resolve technical problems
</li></ul><ul><li>Ability to interpret acceptability of data results
</li></ul><ul><li>Working knowledge of data management program
</li></ul><p></p><p>EDUCATION/REQUIREMENTS
</p><ul><li>Bachelor&rsquo;s degree required.
</li></ul><ul><li>New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above. Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.
</li></ul><ul><li>Bilingual applicants preferred but not required.<br>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Additional Job Details (if applicable)<br>
</b></p></div></div></div></div></div></div></div><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type
</b></p></div></div></div></div></div></div></div>Onsite<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Work Location
</b></p></div></div></div></div></div></div></div>101 Merrimac Street<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Scheduled Weekly Hours
</b></p></div></div></div></div></div></div></div>40<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Employee Type
</b></p></div></div></div></div></div></div></div>Regular<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>Work Shift
</b></p></div></div></div></div></div></div></div>Day (United States of America)<br>
<p></p><br>
<br>
<p><b>Pay Range
</b></p>$19.76 - $28.44/Hourly<br>
<p></p><br>
<p><b>Grade
</b></p>5<br>
<p></p><br>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<br>
<p></p><br>
<div><div><div><div><div><div><div><p><b>EEO Statement:
</b></p></div></div></div></div></div></div></div>1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<br>
<p></p><br>
<h2 class="jobSectionHeader"><b>Mass General Brigham Competency Framework
</b></h2><div><div><p>At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Research Coordinator

Join Mass General Brigham and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mass General Brigham

ABOUT_COMPANY

Senior Employee and Labor Relations Partner

Clinical Research Coordinator