Qureos Mentor

Mastek

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 We are looking for a Technical Architect for one of our major Healthcare clients in UAE
 
 
 
 
 
 
 
 
 
 JD for Salesforce Senior Architect Role
 
 
 
 Overview We are seeking a seasoned Salesforce Architect to design and lead enterprise-scale solutions across Health Cloud, Marketing Cloud, and Data Cloud.
 
 
 This role blends deep technical expertise with healthcare domain knowledge, enabling unified patient engagement, compliance with healthcare regulations, and scalable Salesforce adoption. The ideal candidate will drive end-to-end architecture, guide delivery teams, and partner with stakeholders to deliver transformative healthcare solutions.
 
 
 
 
 
 
 Responsibilities
 
 
 
 &bull; Own technical architecture for multi-cloud Salesforce implementations spanning Health Cloud, Marketing Cloud, and Data Cloud.
 
 
 &bull; Define end-to-end integration strategies between Salesforce and: o CTI systems (Genesys, Five9, Amazon Connect) o EHR/EMR systems (Epic, Cerner) via HL7, FHIR, or REST APIs o Patient portals, claims, billing, and payer/provider platforms o Marketing automation &amp; engagement tools (Journey Builder, Audience Segments, Einstein Engagement) &bull; Design and implement scalable data models and identity resolution strategies using Salesforce Data Cloud to enable unified, longitudinal patient profiles.
 
 
 &bull; Establish data security, HIPAA/HITECH compliance, and governance best practices within Salesforce and integrated ecosystems.
 
 
 &bull; Collaborate with business stakeholders, product owners, and delivery teams to align architecture with strategic goals.
 
 
 &bull; Provide technical leadership to developers and admins &mdash; enforce coding standards, platform limits, DevOps practices, and reusability frameworks.
 
 
 &bull; Evaluate and integrate AppExchange products and third-party solutions to accelerate delivery. &bull; Facilitate architectural workshops, design reviews, and proof-of-concepts (POCs) to validate solution approaches.
 
 
 &bull; Guide adoption of CI/CD pipelines and DevOps tooling (Copado, Azure DevOps, GitHub Actions).
 
 
 &bull; Explore AI/ML capabilities (Einstein, Agent force, predictive engagement) to enhance patient personalization and clinical decision support. Requirements
 
 
 &bull; 15+ years of Salesforce experience, with at least 3+ years in Health Cloud and proven multi-cloud delivery expertise.
 
 
 &bull; Strong expertise in Salesforce Data Cloud (identity resolution, harmonized data models, segmentation) and Marketing Cloud (Journey Builder, Audience Builder, Personalization). &bull; Demonstrated integration experience with CTI systems (Genesys, Five9, Amazon Connect) and EHR systems (Epic, Cerner, Allscripts).
 
 
 &bull; Hands-on experience with FHIR/HL7 standards, APIs, Mulesoft, and middleware integration patterns.
 
 
 &bull; Deep knowledge of HIPAA, HITECH, and healthcare data interoperability standards.
 
 
 &bull; Salesforce certifications strongly preferred: o Health Cloud Accredited Professional o Data Cloud Consultant o Marketing Cloud Architect or Consultant o Integration Architect (nice to have) &bull; Experience architecting payer and provider solutions (claims, care management, referral management, patient engagement).
 
 
 &bull; Track record of leading cross-functional teams in Agile delivery environments. &bull; Excellent communication and client-facing skills, with ability to translate technical architecture into business impact.
 
 
 &bull; Exposure to AI/ML applications in healthcare engagement, personalization, or predictive anal
 
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Technical Architect

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 We are looking for a BA for one of our major Healthcare clients in UAE
 
 
 
 
 
 
 Job Description:
 
 
 
 
 Business Analyst &ndash; Value Based Care (Health Cloud) Position Overview
 
 
 
 We are seeking a highly skilled Business Analyst (BA) to join our Scrum team focused on implementing Value Based Care (VBC) solutions on Salesforce Health Cloud.
 
 
 The ideal candidate will bring strong healthcare domain expertise, particularly in clinical workflows and EHR/EMR data models, and act as the bridge between business stakeholders, EHR teams, and the Salesforce development team.
 
 
 This role requires a deep understanding of patient-centric data (patient demographics, encounters, lab results, medications, and appointments) and how that data fuels Care Plans, Care Goals, and Actions in a Value Based Care context. Key Responsibilities
 
 
 &bull; Serve as the liaison between clinical/EHR stakeholders and the Salesforce Health Cloud development team. &bull; Collaborate with EHR/EMR teams to extract patient-related data (demographics, lab results, medications, encounters, appointments, etc.) and map it into Health Cloud.
 
 
 &bull; Define and refine requirements for Value Based Care workflows, including Care Plans, Care Goals, Care Gaps, and Care Actions.
 
 
 &bull; Work with Product Owner to groom and prioritize backlog items aligned to VBC program objectives.
 
 
 &bull; Facilitate requirement workshops, story refinement sessions, and sprint planning with cross-functional teams.
 
 
 &bull; Translate clinical and regulatory requirements into user stories, acceptance criteria, and process flows for Health Cloud implementation.
 
 
 &bull; Support QA and UAT by validating test cases and ensuring delivered functionality aligns with business expectations.
 
 
 &bull; Act as the subject matter expert (SME) for Value Based Care concepts (risk stratification, quality measures, care coordination, patient engagement).
 
 
 &bull; Provide thought leadership on leveraging Health Cloud capabilities for population health and VBC enablement. Required Skills &amp; Experience
 
 
 &bull; 5+ years of Business Analyst experience in Healthcare IT, preferably Care Management workflows.
 
 
 &bull; Strong knowledge of clinical workflows and EHR/EMR systems (Epic, Cerner, Allscripts, MEDITECH, etc.).
 
 
 &bull; Hands-on experience with clinical data models: patient demographics, encounters, labs, medications, and appointments.
 
 
 &bull; Understanding of Value Based Care programs (e.g., ACOs, CMS Quality Measures, Risk Adjustment, Care Coordination).
 
 
 &bull; Familiarity with Salesforce Health Cloud data model, including Care Plan, Care Goal, Care Gap, and Care Action objects
 
 
 . &bull; Proven ability to write clear and concise user stories, process flows, and data mapping documents.
 
 
 &bull; Strong communication, stakeholder management, and facilitation skills. &bull; Experience working in Agile/Scrum delivery models.
 
 
 
 Preferred Skills
 
 
 
 &bull; Salesforce certifications (Admin, Health Cloud Consultant, BA, or related). &bull; Experience with FHIR/HL7 integration patterns.
 
 
 &bull; Knowledge of Healthcare regulatory requirements (HIPAA, CMS, NCQA, HEDIS).
 
 
 &bull; Prior experience in population health management platforms
 
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Business Analyst

Join Mastek and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Technical Architect

Business Analyst