Urwah Admin

Mastercard

Mastercard powers economies and empowers people in over 200 countries and territories worldwide. The company collaborates with customers to build a sustainable economy where everyone can prosper. Mastercard supports a variety of digital payment options, ensuring transactions are secure, simple, smart, and accessible. Through technology, innovation, and partnerships, Mastercard delivers a unique set of products and services that help individuals, businesses, and governments realize their greatest potential.

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Site Reliability Engineer - Connex
About Mastercard 
Mastercard is a global technology company in the payments industry, dedicated to enabling an inclusive digital economy that benefits everyone, everywhere. By making transactions safe, simple, smart, and accessible, we empower individuals, financial institutions, governments, and businesses to reach their full potential. 
Our culture is driven by our Decency Quotient (DQ), which shapes how we work both internally and externally. Operating across more than 210 countries and territories, we are committed to building a sustainable world that unlocks priceless possibilities for all. 
About Vocalink (a Mastercard Company) 
Vocalink powers the UK&rsquo;s critical payment infrastructure, including real-time payments, settlement systems, direct debits, and a nationwide ATM network of nearly 60,000 machines. Our systems process: 
<ul><li>Over 90% of UK salaries</li><li>More than 70% of household bills</li><li>Almost all state benefit payments</li></ul>
Joining Vocalink means contributing to systems that millions rely on daily. 
________________________________________ 
The Opportunity 
We are seeking a Site Reliability Engineer II to support mission-critical applications within the UK&rsquo;s national payment infrastructure (FPS and CTS). This role is ideal for someone who thrives in a collaborative, agile environment and is passionate about reliability, continuous improvement, and modern technology. 
________________________________________ 
Key Responsibilities 
<ul><li>Provide second-line support for mission-critical applications, ensuring adherence to service priorities and operational standards</li><li>Support live production environments, including participation in a 24/7 on-call rota</li><li>Deliver hotfixes, tooling improvements, and system housekeeping</li><li>Work within a cross-functional Scrum team, contributing to application design, delivery, and technical consultancy</li><li>Manage and implement changes, releases, and fixes in line with governance processes</li><li>Support and maintain Disaster Recovery (DR) capabilities, including testing, risk management, and alignment with corporate strategy</li><li>Collaborate with third-party suppliers for issue resolution and escalation to third-line support</li><li>Ensure traceability from business requirements through to acceptance criteria</li><li>Work closely with Service Management to resolve incidents, define enhancements, and improve system performance</li><li>Maintain accurate and up-to-date technical documentation and artefacts</li></ul>
________________________________________ 
Connex Domain Experience 
Experience with Connex and related technologies in a live production environment is highly desirable, including: 
<ul><li>HP NonStop systems</li><li>Pathway, GoldenGate, and electronic file transfer tools</li><li>TACL, TAL, COBOL, SQL (Enscribe), Enform</li><li>TACL scripting</li><li>ATM switching, transaction processing, and financial networks</li><li>Card authentication, authorization, and EMV standards</li><li>Protocols and standards such as ISO8583, VISA, Mastercard, LIS5</li><li>HSMs, cryptology and TLS</li><li>Source code management and controlled deployments</li><li>Full SDLC lifecycle experience (design, development, testing, implementation, support)</li></ul>
________________________________________ 
Additional Responsibilities 
<ul><li>Drive innovation in production support, identifying opportunities to improve efficiency through automation and tooling</li><li>Contribute to the production support strategy and roadmap, including technology selection</li><li>Collaborate with stakeholders to design and implement effective solutions</li><li>Participate in iterative, agile deployments as part of a Scrum team using Safe Agile</li><li>Investigate production issues and perform root cause analysis</li></ul>
________________________________________ 
Skills &amp; Experience 
<ul><li>Strong communication, organisation, and time management skills</li><li>Proven ability to troubleshoot complex systems under pressure</li><li>Experience in financial services or payments environments</li><li>Understanding of ITIL practices, change, and release management</li><li>Familiarity with Agile methodologies and team-based delivery</li><li>Experience with functional and non-functional deployments</li><li>Knowledge of programming or web technologies is an advantage</li><li>Strong analytical mindset with a focus on continuous improvement and tooling</li></ul>
________________________________________ 
Personal Attributes 
<ul><li>Passion for production support, diagnostics, and reliability engineering</li><li>Proactive, self-driven, and committed to continuous learning</li><li>Collaborative team player with a flexible, adaptable mindset</li><li>Motivated to improve processes and embrace emerging technologies</li><li>Strong ownership mindset with a desire to make a meaningful impact</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Site Reliability Engineer - Connex

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Principal Agentic Platforms Architect
Overview
 
 
The AI Center of Excellence is seeking a Senior Principal Agentic Platforms Architect to lead the technical vision, architecture, and hands-on development of Mastercard's enterprise agentic AI platforms. This role demands deep, demonstrated expertise in building and shipping production-grade AI and agentic systems at enterprise scale, combined with the architectural rigor required to operate within one of the most highly regulated and security-conscious environments in the world. Reporting to senior leadership, you will own the E2E platform architecture for agentic AI systems, from runtime orchestration and governance infrastructure through to production deployment and operational lifecycle management. This is not a strategy-only role. You will write code, review code, and hold the team to the highest standards of engineering excellence. The right candidate has spent their career building AI systems that run in production, not prototypes, not proofs of concept, but systems that operate at scale, under load, and under scrutiny 
 
Role
 
 
<ul><li>Serve as the principal technical authority for agentic AI platform architecture, owning the design and evolution of runtime environments, governance layers, orchestration engines, and multi-tenancy infrastructure that support enterprise-grade AI agent deployment</li></ul> 
<ul><li>Lead hands-on architecture and development of agentic systems, including agent orchestration frameworks, tool and model integration layers, policy enforcement engines, guardrail systems, behavioral monitoring pipelines, and evaluation infrastructure</li></ul> 
<ul><li>Design and implement scalable, resilient platform architectures that support multi-agent coordination, A2A communication protocols, memory governance, and real-time observability across distributed deployments</li></ul> 
<ul><li>Drive the technical strategy for model integration and abstraction, enabling model-agnostic agent execution across multiple providers while enforcing cost optimization, routing intelligence, and governance controls at the platform level</li></ul> 
<ul><li>Architect and build API-first platform interfaces that enable both internal teams and external consumers to build, deploy, govern, and operate AI agents through programmatic, language-agnostic access patterns</li></ul> 
<ul><li>Define and enforce engineering standards, code quality practices, and architectural governance across the platform engineering team, ensuring every component meets production-grade requirements for security, resilience, performance, and compliance</li></ul> 
<ul><li>Provide deep technical leadership on agentic AI design patterns, including retrieval-augmented generation, tool calling via Model Context Protocol, multi-step orchestration, human-in-loop workflows, and autonomous decision-making architectures</li></ul> 
<ul><li>Act as a trusted technical advisor to senior leadership, translating complex platform architecture decisions into clear, business-oriented language that supports informed decision-making at the executive level</li></ul> 
<ul><li>Mentor and develop a high-performing engineering team, fostering a culture of technical excellence, intellectual honesty, rigorous code review, and continuous improvement</li></ul> 
<ul><li>Produce and maintain authoritative architectural documentation, including system design documents, architecture decision records, and integration specifications that meet Mastercard's engineering principles and security standards</li></ul> 
All About You
 
 
<ul><li>15+ years of hands-on experience in software engineering and AI engineering, with a significant and demonstrable portion spent designing, building, and shipping AI and machine learning systems to production at enterprise scale</li></ul> 
<ul><li>Proven track record of architecting and delivering agentic AI systems, autonomous agents, multi-agent orchestration platforms, or AI-powered automation systems that operate in production with real users, real data, and real consequences</li></ul> 
<ul><li>Deep hands-on coding proficiency. You write production code, you review production code, and you hold others to the same standard. This is a building role, not a diagram-drawing role</li></ul> 
<ul><li>Advanced expertise in Python and modern AI/ML frameworks, with hands-on experience across agentic toolkits such as LangChain, LangGraph, CrewAI, or equivalent orchestration frameworks</li></ul> 
<ul><li>Strong architectural experience with cloud-native platforms including AWS, Databricks, and Kubernetes, with demonstrated ability to design for high availability, fault tolerance, and horizontal scalability</li></ul> 
<ul><li>Deep understanding of AI governance, trust, and safety architectures, including guardrail systems, policy engines, behavioral analytics, evaluation frameworks, red teaming methodologies, and compliance mapping</li></ul> 
<ul><li>Experience designing and building multi-tenant platforms with fine-grained access control, workspace isolation, and enterprise-grade identity and authorization systems</li></ul> 
<ul><li>Proven ability to design API-first architectures, RESTful interfaces, and SDK abstractions that serve both internal platform teams and external consumers</li></ul> 
<ul><li>Strong understanding of data architectures including Delta Lake, data lakehouse patterns, vector databases and retrieval-augmented generation pipelines</li></ul> 
<ul><li>Demonstrated experience with tool calling architectures and model-agnostic integration patterns across multiple LLM providers</li></ul> 
<ul><li>Exceptional communicator who can articulate deeply technical architecture decisions to engineering teams and translate complex platform concepts into business language for non-technical stakeholders</li></ul> 
<ul><li>Known for building trust, holding high standards, and mentoring engineers. You make the people around you better. Motivated by hard problems, not titles. You bring intellectual curiosity, resilience, and relentless energy to complex technical challenges</li></ul> 
<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree preferred but not required if the experience speaks for itself</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Principal Agentic Platforms Architect

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Software Engineer-2
Mastercard Artificial Intelligence &amp; Decision Product Enablement (AI &amp; DPE), specifically the Clearing Decisioning team, is seeking a Senior Software Engineer to drive product implementation and platform modernization. AI &amp; DPE Clearing Decisioning empowers Mastercard value-added products and services to promote a fast, secure, simple and intelligent transaction clearing experience. As a member of AI &amp; DPE, you&rsquo;ll work on a world-class platform, powered by the most advanced Artificial Intelligence and decisioning models, to process hundreds of millions of transactions per day, in tens of milliseconds. 
Job Overview: Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, customize, and test applications to integrate to MasterCard&rsquo;s specifications. Provide leadership, mentoring, and technical training to other team members
 
 
Major Accountabilities: &bull;Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices. &bull;Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. &bull;Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates. &bull;Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps. &bull;Research and evaluate current and upcoming technologies and frameworks. &bull;Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. &bull;Collaborate with Vendor Resources for Support of Products. &bull;Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members. &bull;Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. &bull;Co-ordinate offshore development and manage day to day activities.
 
 
Education: &bull;Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience. Knowledge / Experience: &bull;3 to 5 years of experience in related field. &bull;3 to 5 years of experience in delivering secure solutions in Financial Services Sector is preferred. &bull;Broad understanding of Software Engineering Concepts and Methodologies is required. &bull;Demonstrate MC Core Competencies. Skills/ Abilities: &bull;Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment. &bull;Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. &bull;Possesses strong communication skills - both verbal and written &ndash; and strong relationship, collaborative skills and organizational skills. &bull;Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Software Engineer-2

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Software Engg-1
Mastercard Artificial Intelligence &amp; Decision Product Enablement (AI &amp; DPE), specifically the Clearing Decisioning team, is seeking a Senior Software Engineer to drive product implementation and platform modernization. AI &amp; DPE Clearing Decisioning empowers Mastercard value-added products and services to promote a fast, secure, simple and intelligent transaction clearing experience. As a member of AI &amp; DPE, you&rsquo;ll work on a world-class platform, powered by the most advanced Artificial Intelligence and decisioning models, to process hundreds of millions of transactions per day, in tens of milliseconds. 
Job Overview: Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, customize, and test applications to integrate to MasterCard&rsquo;s specifications. Provide leadership, mentoring, and technical training to other team members
 
 
Major Accountabilities: &bull;Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices. &bull;Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. &bull;Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates. &bull;Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps. &bull;Research and evaluate current and upcoming technologies and frameworks. &bull;Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. &bull;Collaborate with Vendor Resources for Support of Products. &bull;Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members. &bull;Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. &bull;Co-ordinate offshore development and manage day to day activities.
 
 
Education: &bull;Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience. Knowledge / Experience: &bull;3 to 5 years of experience in related field. &bull;3 to 5 years of experience in delivering secure solutions in Financial Services Sector is preferred. &bull;Broad understanding of Software Engineering Concepts and Methodologies is required. &bull;Demonstrate MC Core Competencies. Skills/ Abilities: &bull;Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment. &bull;Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. &bull;Possesses strong communication skills - both verbal and written &ndash; and strong relationship, collaborative skills and organizational skills. &bull;Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. 
 
#AI3
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Senior Software Engg-1

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Data Engineering
Who is Mastercard? 
 
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. 
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 
 
Overview 
 
The Mastercard Services Technology team is looking for Vice President of Data Engineering, to drive our mission to unlock potential of data assets by consistently innovating, eliminating friction in how we manage big data assets, store those assets, accessibility of data and, enforce standards and principles in the Big Data space both on public cloud and on-premise set up. This is a high-impact role where the person will be responsible for driving the design and implementation of modern, scalable, and secure data and AI platforms across AWS and Azure. The scope of the role includes establishing platform strategy, enforcing governance, defining and propagating best practices across Data Platforms.The role will also involve collaborating with cross-geography teams of data engineers and platform engineers. We&rsquo;re looking for a leader who thrives in fast-paced environments and takes pride in delivering real, measurable value. If you enjoy rolling up your sleeves while shaping long-term strategy, this role is for you.
 
 
Role 
 
<ul><li>Design and architect end-to-end cloud-native solutions with a focus on modern data platforms, including lakehouse architectures leveraging S3, Azure Data Lake, Databricks, and related tools.
</li></ul> 
<ul><li>Provide technology and people leadership to other leaders in big data and cloud data platform space.</li></ul> 
<ul><li>Lead by doing &ndash; drive DevOps initiatives including CI/CD pipeline creation, infrastructure-as-code implementation, and automated environment provisioning across multi-cloud environments.
</li></ul> 
<ul><li>Set and enforce cloud security best practices, including IAM, encryption, network security, and regulatory compliance (e.g., GDPR, HIPAA).
</li></ul> 
<ul><li>Establish and enforce enterprise-grade data governance frameworks, including data cataloging, lineage, classification, and access control, leveraging tools like Lake Formation or Azure Purview.
</li></ul> 
<ul><li>Design and lead implementation of robust data engineering pipelines for batch and streaming, including ETL/ELT, data lakes, and data warehouses.
</li></ul> 
<ul><li>Implement Lakehouse architectures using the medallion model (Bronze, Silver, Gold) with deep integration into AWS services (Glue, Lake Formation) and analytics engines (Databricks, EMR, Athena).
</li></ul> 
<ul><li>Translate business requirements into scalable technical solutions, working closely with product, engineering, and data stakeholders.
</li></ul> 
<ul><li>Mentor and guide engineers and DevOps teams, fostering a culture of technical excellence, ownership, and continuous improvement.
</li></ul> 
<ul><li>Continuously monitor, troubleshoot, and optimize infrastructure and data workflows for performance, reliability, scalability, and cost efficiency.
</li></ul> 
<ul><li>Document architecture decisions and operational standards and help establish technical best practices across teams.
</li></ul> 
<ul><li>Stay ahead of emerging technologies and trends in cloud, data, and DevOps to keep our platform future ready.</li></ul> 
<ul><li>Stay ahead of emerging technologies and trends in AI Agents and its application for productivity gain.</li></ul>
 
<ul><li>Participate in architectural discussions , iteration planning, and feature sizing meetings</li></ul> 
<ul><li>Adhere to Agile processes and participate actively in agile ceremonies</li></ul> 
<ul><li>Stakeholder management skills</li></ul> 
All About You 
 
<ul><li>Bachelor&rsquo;s degree in computer science, Engineering, or related field (or equivalent experience).
</li></ul> 
<ul><li>15+ years of experience in cloud and data platform architecture, DevOps, or related technical roles.
</li></ul> 
<ul><li>Experience working with development/engineering teams in a global environment.</li></ul> 
<ul><li>Proven hands-on expertise with AWS and Azure services including S3, EC2, Lambda, Glue, Flink, Lake Formation, Azure Data Factory, Fabric, Synapse, and Databricks.
</li></ul> 
<ul><li>Strong track record of building DevOps pipelines and infrastructure-as-code using Terraform, CloudFormation, ARM templates, Azure DevOps, or GitLab CI/CD.
</li></ul> 
<ul><li>Solid understanding of cloud security concepts, IAM design, data encryption, and governance frameworks.
</li></ul> 
<ul><li>Experience with data engineering frameworks such as Spark, PySpark, and large-scale ETL systems.
</li></ul> 
<ul><li>Demonstrated success in architecting and delivering medallion architecture solutions in a production environment.
</li></ul> 
<ul><li>Excellent problem-solving, decision-making, and communication skills.
</li></ul> 
<ul><li>Proven leadership experience, with the ability to guide cross-functional teams, influence stakeholders, and drive outcomes.
</li></ul> 
<ul><li>Experience with containerization and orchestration tools (e.g., Docker, Kubernetes, ECS, AKS).
</li></ul> 
<ul><li>Familiarity with data governance tools such as AWS Lake Formation or Azure Purview.
</li></ul> 
<ul><li>Knowledge of observability and logging stacks (e.g., CloudWatch, Azure Monitor, ELK).
</li></ul> 
<ul><li>Experience with cloud cost optimization strategies and financial management.
</li></ul> 
<ul><li>Exposure to MLOps workflows and integration with machine learning pipelines.
</li></ul> 
<ul><li>Comfortable working in Agile/Scrum development environments.</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Vice President, Data Engineering

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, HR Process Transformation &amp; Architecture
Overview 
The HR Journey and Process Architect role leads the design, standardization, and continuous improvement of global HR processes and employee journeys. Working across the end-to-end employee lifecycle, this role partners with HR leaders, Experience Owners, HR Technology, Service Delivery and regional stakeholders to diagnose current-state processes and design scalable future-state solutions to improve efficiency, compliance, and user experience. The role blends process architecture, lean methodology, service design, and stakeholder influence to deliver simplified, data-driven, and sustainable HR operations. 
 
Role: 
In this role you will: 
<ul><li>Lead the discovery, analysis, value stream analysis and redesign of key HR processes across the employee lifecycle.</li><li>Develop and maintain clear as-is and future-state process models, taxonomies, and standards using BPM tools such as SAP Signavio or similar platforms.</li><li>Apply Lean, Six Sigma, and service design methodologies to identify inefficiencies, reduce friction, and improve both operational performance and employee experience.</li><li>Partner closely with HR Technology, Workday, and service delivery teams to turn future-state designs into practical system and operating model solutions.</li><li>Drive global process standardization while thoughtfully balancing local regulatory, compliance, and business needs.</li><li>Use KPIs and process insights to shape recommendations, support transformation initiatives, and identify opportunities for efficiency and cost optimization.</li><li>Build strong relationships across HR, operations, compliance, and technical teams to drive alignment, adoption, and sustainable change.</li></ul> 
All about you: 
<ul><li>Proven experience in HR process architecture, business process redesign, or service delivery transformation within a complex global organization.</li><li>Strong proficiency with BPM and process modeling tools such as SAP Signavio, Celonis, ARIS, or similar.</li><li>Solid understanding of continuous improvement methodologies, including Lean, Six Sigma, value stream mapping, or systems thinking.</li><li>Ability to translate process insights into clear requirements, practical roadmaps, and actionable change initiatives.</li><li>Excellent communication, stakeholder management, and influencing skills across business and technical audiences.</li><li>A strategic, analytical, and delivery-focused mindset, with a track record of driving measurable operational improvement.</li></ul>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $125,000 - $207,000 USD</div>

Manager, HR Process Transformation & Architecture

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director Global Leave Administration
Director Global Leave Administration 
The GBSC People &amp; Capability team is seeking a Director, Global Leave Administration, to lead global service delivery and operational excellence for leave, disability, and accommodation programs. This role is accountable for delivering compliant, consistent, and employee-centered services aligned with enterprise policies, governance, and standards defined by the Benefits Center of Excellence (COE).
 
This leader will build, scale, and continuously improve a global administration model, including the team, processes, controls, technology, and vendor oversight required to support a growing global workforce.
 
Working in close partnership with the Benefits COE and key stakeholders, this role executes global policies, frameworks, and service standards, provides operational insights to support continuous improvement, and advances modernization through process optimization, automation, and disciplined execution.
 
The ideal candidate brings deep operational expertise, strong leadership, and process discipline, with a commitment to an inclusive employee experience and high-quality global service delivery.
 
 
Role
 
Operational Execution &amp; Governance
 
<ul><li>Operationalize the global strategy and roadmap defined by the Benefits COE for leave of absence, disability management, and reasonable accommodations, aligned with workforce, inclusion, and employee experience priorities.
</li><li>Build, implement, and continuously improve a global operating model and service delivery framework that drives consistency, scalability, compliance, and service excellence across regions, aligned to enterprise standards and governance set by the Benefits COE.
</li><li>Monitor legislative and market developments to assess operational impact, escalate risk, and support implementation of policy or process changes defined with the Benefits COE, Legal, and Compliance.
</li></ul> 
Global Program Leadership &amp; Transformation
 
<ul><li>Implement and operationalize the global accommodations framework defined by the Benefits COE, enabling consistent, accessible, and compliant service delivery across regions.
</li><li>Lead operational transformation through process redesign, automation, digital enablement, and change management across leave and accommodations services.
</li><li>Develop and execute operational improvement plans that increase service effectiveness, employee experience, and organizational resilience.
</li><li>Support expansion into new markets by standing up operational delivery, controls, and local execution requirements in alignment with COE-defined policy and regional statutory needs.
</li><li>Support mergers, acquisitions, and organizational changes by integrating and harmonizing programs globally.
</li></ul>Operational Excellence &amp; Risk Management
 
<ul><li>Provide executive oversight of global leave and accommodations operations, ensuring compliant, timely, and high-quality service delivery across regions.
</li><li>Establish and maintain case management, quality control, audit, and compliance processes that support consistent adjudication, lifecycle management, and audit readiness.
</li><li>Identify, mitigate, and escalate operational, legal, regulatory, reputational, and employee risks, serving as the point of escalation for highly complex or enterprise-impacting cases and using insights to strengthen service effectiveness.
</li><li>Define and maintain standardized operating procedures, control documentation, and operational communications to enable scalable execution and a consistent employee experience.
</li><li>Lead vendor execution and day-to-day performance management, including service-level agreements, issue resolution, and continuous optimization aligned to COE strategy.
</li></ul> 
Employee Experience &amp; Accessibility
 
<ul><li>Champion a people-centered, accessible experience for employees navigating leave and accommodation needs, ensuring a seamless, equitable, and timely process.
</li><li>Provide guidance to People &amp; Capability, managers, and business leaders on complex operational leave and accommodation matters, escalating policy interpretation issues to the Benefits COE, Legal, or Employee Relations as needed.
</li><li>Deliver employee, manager, and People &amp; Capability education on service processes, case journeys, and operational requirements to support understanding and adoption of global programs.
</li></ul> 
Vendor &amp; Technology Leadership
 
<ul><li>Partner with the Benefits COE on vendor strategy and selection, and lead operational implementation, day-to-day governance, service performance, optimization, and integration across platforms and stakeholders.
</li><li>Lead integration across People &amp; Capability partners, Workday People &amp; Capability technology, payroll, benefits, global mobility, Ask People Services, and employee experience platforms to support a connected operating model.
</li><li>Identify and scale opportunities to use automation, artificial intelligence, and self-service capabilities to improve operational efficiency, consistency, and scalability.
</li></ul> 
Leadership &amp; Talent Development
 
<ul><li>Build, scale, and lead a high-performing global operations team across regions, establishing the structure, capabilities, and capacity required to deliver a growing global service.
</li><li>Lead the organization through operational growth and transformation while establishing clear performance expectations, service levels, and a culture of accountability, inclusion, continuous improvement, and service excellence.
</li><li>Mentor and develop future leaders while strengthening organizational capability and expertise.
</li></ul>Time Tracking 
<ul><li>Own global time tracking operations, governance, and process design across all employee populations.</li><li>Partner with Payroll, HR, Legal &amp; Compliance, and Product teams to maintain compliance with country-specific laws and regulatory requirements.</li><li>Drive system enhancements, reporting, controls, and continuous improvement initiatives to improve operational efficiency and employee experience.</li></ul>
All About You
 
<ul><li>10+ years of progressive leadership experience in global leave of absence, disability, accommodations, time tracking or related workforce programs within a complex multinational organization.
</li><li>Proven success building, implementing, and scaling global operating models, service delivery teams, controls, and transformation initiatives.
</li><li>Deep expertise in leave, disability, accommodations, accessibility, and employment regulations across multiple jurisdictions, including experience with FMLA, ADA, CFRA, paid family and medical leave, short- and long-term disability, workers&rsquo; compensation coordination, and comparable global programs.
</li><li>Strong track record leading operational execution, risk management, privacy, and regulatory compliance in large-scale, complex environments.
</li><li>Exceptional leadership and talent development experience building high-performing, globally distributed teams.
</li><li>Experience leading vendor operations, service delivery optimization, and technology-enabled transformation, including Workday and case management platforms.
</li><li>Strong analytical, communication, and stakeholder management skills, with executive presence and the ability to influence decisions and drive business outcomes.
</li><li>Sound judgment, discretion, and confidentiality in handling sensitive matters, with the ability to manage competing priorities in a fast-paced global environment and a commitment to inclusive employee experiences.</li></ul>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $146,000 - $234,000 USD</div>

Director Global Leave Administration

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