Abrar Admin

Matt Mormile-Farmers Insurance Agency

<div><h2 class="jobSectionHeader">Job Overview</h2><div>
Do you enjoy helping people, solving problems, and building lasting relationships? Are you someone who takes pride in delivering exceptional customer service while identifying opportunities to better protect your clients?
Our Farmers Insurance agency is looking for a Customer Service &amp; Sales Account Representative to join our growing team in Mentor, Ohio.
In this crucial role, you'll be the trusted point of contact for our clients&mdash;assisting with policy changes, answering coverage questions, resolving service requests, and providing an outstanding customer experience. As you build relationships with clients, you'll also identify opportunities to recommend additional insurance products that better protect their families, homes, businesses, and financial future.
If you're organized, personable, and motivated by helping others while earning additional income through referrals and cross-selling, we'd love to meet you.
About the Agency
As part of the Farmers Insurance family, our agency is known for delivering exceptional customer service while maintaining high performance standards and investing in our team members' success.
We combine the strength and stability of a nationally recognized insurance company with the personalized service of a local agency. Our team works in a collaborative, supportive environment where you'll receive ongoing training, coaching, and opportunities for career growth. 
Salary Range: $40,000.00 - $80,000.00 per year</div>
<h2 class="jobSectionHeader">Benefits</h2><div>
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training 
Mon-Fri Schedule 
Career Growth Opportunities 
Licensing Assistance 
Mentorship 
Evenings Off 
Weekends Off 
Holidays Off 
Bonus Opportunities 
Mentorship 
Paid Time Off (PTO) 
Health Insurance 
Dental Insurance 
Vision Insurance 
Retirement Plan 
Flexible Schedule 
</div><h2 class="jobSectionHeader">
Requirements</h2><div>
What We're Looking For
We're looking for someone who genuinely enjoys helping people and takes pride in creating an outstanding customer experience.
Qualified candidates should have:<ul><li>
Previous customer service experience (insurance, banking, retail, hospitality, or other client-facing roles preferred).</li><li>
Sales experience or a willingness to develop sales skills through relationship-based conversations.</li><li>
Active Ohio Property &amp; Casualty License (required before starting; licensing assistance may be available).</li><li>
Active Ohio Life &amp; Health License (preferred or willingness to obtain).</li><li>
Series 6 license is a plus.</li><li>
Excellent communication, listening, and interpersonal skills.</li><li>
Strong organizational and problem-solving abilities.</li><li>
Ability to multitask in a fast-paced office environment.</li><li>
Self-motivated with the ability to work independently and as part of a team.</li><li>
Bilingual candidates are encouraged to apply.</li></ul> 
Compensation &amp; Benefits
When you join our team, you'll enjoy a supportive, high-energy workplace with opportunities for both personal and professional growth.
We offer:
Competitive base salary
Uncapped commission on cross-sales and new business
Performance-based bonuses
Paid time off
Flexible scheduling options (based on agency needs)
Ongoing training, mentorship, and professional development
Career advancement opportunities, including leadership and agency ownership pathways
The strength of a nationally recognized brand with the flexibility of a locally owned agency 
Why Join Farmers Insurance?
This is more than a customer service position&mdash;it's an opportunity to build a long-term career with one of the most respected names in the insurance industry.
If you're passionate about helping people, enjoy building relationships, and want to be rewarded for both outstanding service and sales success, we'd love to hear from you.
Apply today and become part of our Farmers Insurance team!
***Assessment Required for Consideration***</div> 

<h2 class="jobSectionHeader">Responsibilities</h2><div>
As a Customer Service &amp; Sales Account Representative, you will:<ul><li>
Provide outstanding customer service through phone, email, and in-person interactions.</li><li>
Assist clients with policy changes, billing questions, claims support, renewals, and general account servicing.</li><li>
Conduct proactive policy reviews to ensure clients have the right protection for their changing needs.</li><li>
Identify cross-selling opportunities by educating clients about additional insurance products, including Auto, Home, Life, Business, and Specialty insurance.</li><li>
Generate referrals through exceptional customer service and relationship building.</li><li>
Build long-term client relationships by delivering prompt, friendly, and professional service.</li><li>
Maintain accurate customer records and follow up on outstanding service requests.</li><li>
Stay current on insurance products, underwriting guidelines, and agency procedures.</li><li>
Contribute to individual and agency performance goals through a combination of excellent service and account growth.</li></ul></div><h2 class="jobSectionHeader"> 
About Us</h2><div>
Matt Mormile-Farmers Insurance Agency is a dynamic and professional team dedicated to protecting what matters most to our clients. As part of the trusted Farmers Insurance network, we offer comprehensive solutions with an energetic approach. Join us to grow your career in a supportive, client-focused environment!</div></div>

Insurance Customer Service & Sales Account Representative- Farmers Insurance

Join Matt Mormile-Farmers Insurance Agency and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Matt Mormile-Farmers Insurance Agency

About Company

Insurance Customer Service & Sales Account Representative- Farmers Insurance