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Maximus Global Services

Maximus Global Services partners with airports, airlines, and aviation operators to provide tech-enabled aviation, security, PRM, and facilities services. Their focus is on improving safety, consistency, and the passenger experience, even in unpredictable environments. MGS emphasizes reliable staffing, ISO-certified processes, and real-time operational visibility to help clients maintain compliance and address issues proactively. Their services include passenger handling, ramp handling, security, and facilities management, all anchored in a commitment to operational excellence and customer service.

<div>Summary/Objective 
 Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers, 
 Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.</li><li>
Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.</li><li>
Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.</li></ul>
 Competencies<div>
 1.Teamwork Orientation</div><ul><li>
Stress Management</li><li>
Ethical Conduct</li><li>
Good Communication</li><li>
Customer/Client Focus</li></ul>
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates at an airport setting (inside terminal).
Physical Demands
This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.
Position Type and Expected Hours of Work
This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
Travel
No travel is expected for this position.
Required Education and Experience<div><ul><li>
High school diploma or GED.</li></ul></div>
Additional Eligibility Qualifications<ul><li>
Must exhibit exceptional customer service</li></ul><ul><li>
As a condition of employment, employee must successfully complete a background investigation.</li><li>
Must be able to read, write and speak English.</li><li>
Maintain a relationship with both employees and clients</li></ul><ul><li>
Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.</li><li>
Must be able to read and understand all operating and airport procedures and instructions.</li><li>
Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)</li></ul></div>

Passenger Service Agent

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 
 
 LOCATION:
 
 
 Holiday Inn and Suites Atlanta Airport-North -
 
 
 1380 Virginia Avenue, Atlanta, GA 30344
 
 
 <ul>
 <li>
 Please bring two forms of identification.
 
 
 </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 
 
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off (for FT positions)
 </li>
 <li>
 Paid Training
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Medical, dental, vision benefits
 </li>
 <li>
 Referral Bonus
 </li>
 <li>
 Recognition and Rewards Program
 </li>
 <li>
 Career growth
 
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
 </li>
 <li>
 Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
 </li>
 <li>
 Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Teamwork Orientation
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Good Communication
 </li>
 <li>
 Customer/Client Focus
 
 
 </li>
 </ul>
 Work Environment
 
 
 This job operates at an airport setting
 
 
 (inside terminal).
 
 
 Physical Demands
 
 
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 
 
 or more.
 
 
 Position Type and Expected Hours of Work
 
 
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Must exhibit exceptional customer service
 </li>
 <li>
 As a condition of employment, employee must successfully complete a background investigation.
 </li>
 <li>
 Must be able to read, write and speak English, Hindu or Arabic.
 </li>
 <li>
 Maintain a relationship with both employees and clients
 </li>
 <li>
 Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
 </li>
 <li>
 Must be able to read and understand all operating and airport procedures and instructions.
 </li>
 <li>
 Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
 </li>
 <li>
 Great grooming and presentation
 </li>
 </ul>
</div>

Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

Join Maximus Global Services and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Maximus Global Services

About Company

Passenger Service Agent

Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)