Qureos Mentor

Mayo Clinic

Mayo Clinic is a leading healthcare organization that provides comprehensive medical care, education, and research. With a focus on patient-centered care, the clinic employs a team of skilled professionals, including physicians and nurses, dedicated to addressing complex medical challenges. Mayo Clinic offers a variety of career opportunities across medical and non-medical fields, fostering a culture of teamwork and professional development. The organization is recognized for its commitment to nursing excellence and quality healthcare, making it a desirable workplace for healthcare professionals.

<div><div>CityPhoenix
StateAZ
RemoteNO
DepartmentNursing
</div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
The Wound Ostomy Nurse (WON) provides expert, integrated, cost-effective quality patient care through the coordination of clinical care for high-risk patients with complex issues across the continuum of care settings. This nurse integrates knowledge of advanced pathophysiology, human responses to health problems and non-disease based etiologies to assess, plan and coordinate care, monitor and evaluate patient outcomes. The WON supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. Working collaboratively with other health care professionals, the WON functions in the roles of care provider, educator and consultant in a variety of settings throughout the medical center. The WON will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The WON provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The WON possesses excellent communication skills; is skillful in mentoring and teaching; and participates on committees or projects. The ANA Nursing: Scope and Standards of Practice and the Scope and Standards for Wound, Ostomy and Continence Specialty Practice Nursing provide a basis for the practice of the WON. 
 
This role is eligible for TN sponsorship. 
Qualifications 
Graduate of a baccalaureate Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) accredited nursing program. If graduation did not occur within the last two years, one year of RN experience in an applicable care setting or one year of current LPN experience at Mayo Clinic is required.<ul><li>
Wound, Ostomy, and Continence Nursing (CWOCN) Certification preferred.</li><li>
Excellent communication skills (verbal and written).</li><li>
One year RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic within the last five years preferred.</li><li>
BLS, Epic experience, and WOCN certified preferred.
 
Computer skills required, prior experience with electronic medical record systems preferred.</li><li>
Experience working in a team environment.</li><li>
Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.</li><li>
Ability to adapt to unpredictable situations within the work setting.</li><li>
Demonstrated leadership, effective communicator, and excellent critical thinking skills.</li><li>
May work at multiple locations and practice settings.</li><li>
Current RN license by applicable state requirements.</li><li>
WON Certification within 24 months employment in the position.</li><li>
Arizona &ndash; Maintains Basic Life Support (BLS) competency.</li><li>
Additional state licensure(s) and/or specialty certification/training as required by the work area.</li></ul> 

Exemption Status 
 
Exempt 
 
Compensation Detail 
 
Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential. 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
80 
 
Schedule Details 
 
Days Hours: 0700-1730 Monday-Friday; varies, Saturdays based on rotation 
 
Weekend Schedule 
 
Saturdays based on rotation, approximately 1 per 2-month schedule No call 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Tyler Dorethy</div>

Registered Nurse - Wound Ostomy Continence - RN

<div><div>CityPhoenix
StateAZ
RemoteNO
DepartmentNursing
</div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. A subset of employees may be required to drive their personal vehicle as a part of the responsibility of their role. 
 
This role is eligible for TN sponsorship. 
Qualifications 
Graduate of a baccalaureate nursing program, as recognized by the Accreditation Commission for Education in Nursing (ACEN), Commission on Collegiate Nursing Education (CCNE), National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). If graduated from a nursing program that was not accredited by ACEN, CCNE, or NLN CNEA, at least one year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is required. 
 
All entry-level associate degree registered nurses with a RN start date of April 1, 2020 and after must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program within five years from the last day of the month of the RN start date. 
 
All entry-level associate degree registered nurses with a RN start date prior to April 1, 2020 must provide documented evidence of program completion of the baccalaureate degree in nursing from an accredited nursing program as stipulated by the degree requirement program in place at time of hire. 
 
Excellent communication skills (verbal and written).<ul><li>
Experience working in a team environment.</li><li>
Computer skills required, prior experience with electronic medical record systems preferred.</li><li>
Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.</li><li>
Ability to adapt to unpredictable situations within the work setting.</li><li>
Demonstrated leadership, effective communicator, and excellent critical thinking skills.</li><li>
Current RN license by applicable state requirements.</li><li>
Arizona - Maintains Basic Life Support (BLS) competency.</li><li>
Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area.</li><li>
Additional state licensure(s) and/or specialty certification/training as required by the work area.</li><li>
BSN preferred.</li><li>
PCU and ICU experience preferred.</li><li>
BLS &amp; ACLS required upon hire.</li><li>
Certification is required upon hire and must be valid for 90 days or greater from start date from either American Heart or American Red Cross.</li></ul> 
Exemption Status 
 
Nonexempt 
 
Compensation Detail 
 
Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential. 
 
Benefits Eligible 
 
No 
 
Schedule 
 
Part Time 
 
Hours/Pay Period 
 
0.0004 
 
Schedule Details 
 
12 Hour Day Shift Hours: 0700-1930 3 shifts in a 6 week schedule 
 
Weekend Schedule 
 
Holidays and weekends are available, not required 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Tyler Dorethy</div>

Registered Nurse - Float Pool, Supplemental - RN

<div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
Mayo Clinic is seeking an experienced healthcare professional to join the newly established Rochester Clinical Risk Management team as a Principal Risk Analyst. This is a unique opportunity to help build a strategic program advancing patient safety, transparency, organizational learning, and enterprise risk management at one of the world's leading healthcare organizations.
Reporting to the Senior Manager of Clinical Risk Management, the Principal Risk Analyst serves as a senior clinical risk expert who proactively identifies, assesses, and mitigates the clinical, operational, regulatory, financial, legal, and reputational risks associated with patient care. This includes leading the organization's response to complex patient care events, supporting communication and resolution efforts, guiding event review and mitigation activities, and advancing systems, processes, and education that strengthen safety, accountability, and trust.<div>
Key Responsibilities 
<ul><li>Partner with physicians, administrators, patient safety professionals, legal counsel, accreditation leaders, and operational teams to manage complex matters involving patient care events.</li><li>Support patient-centered communication and caregiver support following patient care events, in alignment with Mayo Clinic's Communication and Resolution approach.</li><li>Apply a broad healthcare risk management lens across the five ASHRM/CPHRM domains: Clinical/Patient Safety, Risk Financing, Legal and Regulatory, Health Care Operations, and Claims and Litigation.</li><li>Identify emerging risk trends and support claims-informed organizational learning.</li><li>Partner with insurance and risk financing colleagues when clinical events carry financial or coverage implications.</li><li>Translate complex clinical events into practical mitigation strategies, education, and system-level improvements.</li></ul></div>
A professional with deep clinical, operational, regulatory, or risk management expertise, sound judgment, and exceptional communication skills is desired. The successful candidate demonstrates the ability to assess risk, build trusted relationships, navigate sensitive situations, facilitate difficult conversations, and support leaders and care teams through challenging events &mdash; developing practical solutions that balance patient-centered care with organizational priorities while strengthening organizational resilience.
In addition, Principal Risk Analyst responsibilities may include: 
Receives direction and reports to the Director or Senior Manager in the Risk Department (RD). Works in partnership with other department members as well as various physicians, administrative colleagues, and committees. Will collaborate with a wide range of Mayo Clinic departments including, but not limited to: Office of Information Security, Legal, Health Information Management and Human Resources. Interacts, supports and consults with individuals within Mayo Clinic and outside Mayo Clinic including external business partners, government agencies, and organizations.
The incumbent will lead risk business operations, special projects, investigations, legal litigation, mitigation development, non-employee access and end user awareness/education. Incumbent will provide guidance to the RD unit for day-to-day operational support, including project management. Incumbent will demonstrate leadership and represent the RD on project teams, committees, strike teams and workgroups. Job Duties and Responsibilities: Supports and develops RD initiatives. Responsible for the design of enterprise business operations, including operational growth and development. Leads multi-disciplinary workgroups and projects. 
Responsible for development of policies and procedures to support the organization's risk tolerance. Gathers and organizes information from a cross-functional investigative team. Works directly with Legal and Human Resources on high risk internal and external investigations. Works directly with Legal and External Counsel on policy, regulatory and/or litigation matters (using eDiscovery protocols). Completes documentation to support findings including legal reports, SBARs, and executive summaries. Responsible for peer review of work unit documentation. Develops and presents Risk training(s) geared towards Mayo Clinic Leadership. Has extensive experience in regulatory compliance and investigations that includes:<ul><li>Deep subject matter expertise in relevant compliance laws and regulations such as privacy compliance, investigations, revenue cycle compliance, device manufacturing compliance, general compliance, conflict of interest;</li><li>Understanding of and ability to apply the Seven Elements of an Effective Compliance Program;</li><li>Ability to carry out audits, assessments and investigations; and</li><li>Ability to use relevant compliance tools including GRC software, monitoring tools, and issue management software.</li></ul>
Ability to follow and apply holds and execute proper preservation of evidence and chain of custody protocols. Depending on role this may include the ability to follow proper computer forensic evidence handling, advanced knowledge of data preservation, acquisition of computing and storage devices either fixed or mobile and more technical forensic investigation. 
 
Must have technical and nontechnical communication skills (verbal and written), analytical aptitude and project management skills. Demonstrates high level integrity and ability to use discretion and maintain confidential information. Other functions and projects as assigned. Some travel may be required to other Mayo Clinic Sites and/or training conferences. 
 
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
This is a hybrid position and incumbent must live within 100 miles of the Rochester, MN campus. 
Qualifications 
Bachelor&rsquo;s degree and 9 years&rsquo; experience in business analysis, insider threat, information security, compliance, privacy, risk management, information science, business administration, health or science-related fields OR Master&rsquo;s degree and 6 years&rsquo; experience in business analysis, insider threat, information security, compliance, privacy, risk management, information science, business administration, health or science-related fields. JD or Masters degree preferred. Certified as CHC, CHPC, CCEP, CISSP, CISM, CITPM or relevant equivalent certification; or will obtain certification within 2 years of hire. 
 
Preferred Qualifications 
Certified Professional in Health Care Risk Management (CPHRM) 
Certified in Healthcare Risk Management (CHRM) 
Exemption Status 
 
Exempt 
 
Compensation Detail 
 
$116,043.20 - $168,292.80 / year 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
80 
 
Schedule Details 
 
Monday - Friday, 8am - 5pm. Position is located in Rochester, with expectation of 2 - 3 days on campus per week. 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Ted Keefe</div>

Principal Analyst Clinical Risk Management

<div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs. 
The Precertification and Authorization Representative is an intermediate level position that is responsible for resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient &amp; outpatient), ED, and clinic/ambulatory environments. In addition, this position may be responsible for pre-appointment insurance review (PAIR) and denials recovery functions within the Patient Access department. This may include processing of pre-certification and prior authorization for workers compensation/third party liability (WC/TPL), managed care and HMO accounts, as well as working assigned registration denials for government and non-government accounts. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit&rsquo;s performance expectations. 
Qualifications 
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor&rsquo;s degree required 
 
Additional Requirements include: 
Ability to read and communicate effectively 
Basic computer/keyboarding skills, intermediate mathematic competency 
Good written and verbal communication skills 
Knowledge of proper phone etiquette and phone handling skills 
Position requires general knowledge of healthcare terminology and CPT-ICD10 codes. Basic knowledge of and experience in insurance verification and claim adjudication is preferred. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Knowledge of Denial codes is preferred. Knowledge of and experience using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. 
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 
Exemption Status 
 
Nonexempt 
 
Compensation Detail 
 
$21.91 -$34.27/ per hour 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
80 
 
Schedule Details 
 
Monday through Friday. 8-4:30, or 8:30 - 5. 
 
Weekend Schedule 
 
na 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Ronnie Bartz</div>

Precertification and Authorization Rep-Hybrid

<div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
Assists the pharmacist in providing optimal pharmaceutical care to the patient. Gathers, labels and distributes medications accurately and efficiently. Packages, prepares and safely compounds medications including hazardous substances accurately and efficiently. Handles, manages and distributes controlled substances in compliance with regulatory requirements and department policies; and assists with drug diversion surveillance. Accurately performs the duties of a Tech-Check-Tech Pharmacy Technician if qualified. Assists with training new pharmacy staff. Assists with maintaining accurate medication inventories and billing of medications. Effectively communicates utilizing established systems and processes. Performs responsibilities and duties of the job in a manner that is attentive to age and ability considerations.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. 
Qualifications 
Completion of an approved vocational Pharmacy Technician training program and at least six months of applicable experience as a Pharmacy Technician; or at least eighteen months of applicable experience as a Pharmacy Technician.
Other Qualifications: Effectively reads, writes, speaks and understands English. Proven history of effectively performing technical tasks and following written / verbal instructions. Able to apply math and calculator skills along with a working knowledge of the metric system. Possess strong telephone and verbal communication skills. Experience with the use of office software computer applications and keyboarding. Demonstrated ability to work in a busy environment and pay attention to detail. Proven organizational and problem solving skills. Proven ability to effectively work both independently and in a team environment. No history of drug abuse or misuse; or proof of successful completion of a certified drug abuse rehabilitation program is required. 
Preferred: Completion of post-secondary education preferred. 
License/Certification: Current registration with the Board of Pharmacy where required by state regulation. National Pharmacy Technician Certification 
Exemption Status 
 
Nonexempt 
 
Compensation Detail 
 
$22.73 - $32.26 / hour; Education, experience and tenure may be considered along with internal equity when job offers are extended. 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
80 
 
Schedule Details 
 
8-hour shifts between 1300-2230 
 
Weekend Schedule 
 
Every other weekend 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Gloria Yarwood</div>

Pharmacy Technician II

<div><div>CityEau Claire
StateWI
RemoteNO
DepartmentNursing
</div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family. The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members. In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties. The PCS demonstrates strong organizational skills and teamwork. A commitment to continuous learning, quality, and excellence are important components of this role. Utilization of multiple computer applications is required. This role will work with patients throughout the life span with multiple conditions. 
Qualifications 
Must be at least 18 years of age prior to start date.
Additional qualifications: 
Ability to read and communicate effectively in English. Basic computer skills and experience with other technological devices (i.e. cell phone, laptop, etc.). Ability to work irregular hours (days, evenings, holidays, weekends). Self-motivated/independent. Able and willing to work with all populations served. High School Graduate or GED equivalency preferred. Working knowledge of computers and software applications required. Demonstrated ability to react calmly and effectively in emergency situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Must be well organized, detail-oriented, accurate and efficient. Preferred: PCS, HUC, MA, NS, Ward Clerk experience. Preferred demonstration of medical terminology.
License or certification: 
Current Basic Life Support for Health Care Providers from one of the following programs is required: American Heart Association or American Red Cross. If a candidate does not currently have the required certification, education and testing will be included as part of the orientation and training program. 
Exemption Status 
 
Nonexempt 
 
Compensation Detail 
 
$20.00 - $24.75 / hour 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
64 
 
Schedule Details 
 
8 hour day shifts, 6:45am - 5:30pm. As workload demands, floating to other practices/sites will be required. 
 
Weekend Schedule 
 
No weekends 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
</div></div> 
 
Recruiter 
 
Jennifer Schindeldecker</div>

Patient Care Specialist - Family Medicine - PCS

<div><div>Why Mayo Clinic</div><div> 
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div> 
</div><div>
Benefits Highlights 
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div> 

Responsibilities 
The Patient Appointment Services Specialist is responsible for independently registering patients, verifying insurance, and scheduling appointments within the electronic medical record for a complex, multispecialty medical practice. This is supported by gathering patient-specific demographics, verifying insurance eligibility, and obtaining provider information to accurately assess the nature of the request and determine the appropriate appointment area. Must properly advise patients regarding the need for referral authorizations and/or pre-service deposits, as well as any prep information, to ensure the patient arrives on time and is prepared for their procedure or visit. Through this process, the Patient Appointment Services Specialist responds to and interacts with a variety of individuals including patients, customers, referring physicians, Mayo providers, allied health staff, family members, and third-party vendors. Appropriate interpretation and application of Mayo policies regarding scheduling criteria and medical need are essential. To provide exceptional service, the Patient Appointment Services Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients or referring physician offices throughout the duration of the day. This requires working with complex scheduling workflows and managing telephone calls, specialty contract requests, online requests, and/or fax requests, as well as internal departmental requests. Accuracy and thoroughness in all patient-related activities, including electronic communication, is critical. Requesting, obtaining and reviewing medical records to ensure patient is appropriately scheduled. Ability to empathically deescalate patient concerns and advise patient of scheduling outcomes due to guidelines. Advise patients of triage process and effectively communicate timeframe expectations. This role requires flexibility which may include cross-coverage and travel depending on location. Position may be eligible for and/or required to telework based on location, work unit and business need. Hours may vary and additional time or overtime may be required to meet workload requirements. Other duties as assigned. 
 
Please note that visa sponsorship is not available for this position. Mayo Clinic does not participate in the OPT Stem program. 
Qualifications 
Associate degree or equivalent and minimum one year of customer service or scheduling experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler, or retail/service industry OR High school diploma/GED and two years of customer service or scheduling experience. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, use critical thinking, solve problems, and balance conflicting demands. Role requires independent decision making and sound judgment capabilities, with a strong attention to detail and follow-through. A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, display empathy and maintain positive communication is also required. Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology. 
 
Candidates with Epic experience along with scheduling experience as a Desk Operations, or Patient Appointment Services Specialist is preferred. 
Exemption Status 
 
Nonexempt 
 
Compensation Detail 
 
$18.43 - $24.75/ hour 
 
Benefits Eligible 
 
Yes 
 
Schedule 
 
Full Time 
 
Hours/Pay Period 
 
80 
 
Schedule Details 
 
07:30 AM - 4:00 PM 
 
Weekend Schedule 
 
no weekend schedule 
 
International Assignment 
 
No 
 
Site Description 
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div> 
Equal Opportunity</div><div> 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. 
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Recruiter 
 
Stephanie Baird</div>

Patient Appointment Services Specialist- Research

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