Urwah Admin

McCone Properties

<div>
 
 
 Position:
 
 Real Estate Agent &ndash; Secondary Department
 
 
 Real Estate Agent &ndash; Off-plan Department
 
 
 Real Estate Agent &ndash; Leasing Department
 
 
 
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 
 
 
 McCone Properties
 
 , one of Dubai&rsquo;s leading real estate brokerages with
 
 12 years success
 
 history, is expanding its team! If you are ambitious, motivated, and passionate about real estate, this is your chance to grow your career with a company that provides full support and unlimited opportunities.
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 💰 Competitive commission structure (50-70%)
 </li>
 <li>
 📊 Fresh leads &amp; access to top developer inventory
 </li>
 <li>
 🏢 Strong marketing support with the
 
 highest spend per agent
 
 in the market
 </li>
 <li>
 🖥️ CRM (Sales Force and Bitrix), Property Finder, Genie Map, Property Monitor.
 </li>
 <li>
 📚 Full training, mentorship &amp; career development opportunities
 </li>
 <li>
 📄 RERA license support, employment visa &amp; medical insurance
 </li>
 <li>
 📞 Modern office in prime location (The Greens)
 </li>
 <li>
 🌍 A multicultural, supportive team environment
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum
 
 6 months of real estate sales experience in Dubai
 
 (secondary or off-plan) OR strong sales background in luxury/high-ticket sales, airlines
 </li>
 <li>
 Excellent communication &amp; negotiation skills
 </li>
 <li>
 Fluency in English (additional languages are an advantage)
 </li>
 <li>
 Driven, professional, and team-oriented
 </li>
 </ul>
 
 
 
 
 
 
 Kindly note it's a commission based role, no basic salary.
 
 
 
 
 
 
 
 
 
 
 
 Why McCone?
 
 
 
 At McCone Properties, you&rsquo;re not just an agent&mdash;you&rsquo;re part of a forward-thinking company that values professionalism, integrity, and results. We invest in our people to ensure long-term success.
 
 
 
 
 
 📩 Apply now by sending your CV via WhatsApp:
 
 +971 58 566 8035
 
 
</div>

Real Estate Consultant

<div><div>Location: Dubai
Salary: To Be Discussed
Department: Client Relations - Exclusive Projects</div><div>
About the Role

We are seeking a highly organized and detail-driven Administrative Executive to support the post-sale process of exclusive real estate projects in Dubai. The ideal candidate will demonstrate exceptional attention to detail, ensuring accuracy in client documentation, payment tracking, and contract management. This role requires precision, professionalism, and strong communication skills to deliver a seamless client experience.

Key Rosponsibilities:
<ul><li>Collect, verify, and meticulously organize all required client documentation for post-sale processes.</li>
<li>Prepare and complete booking forms, agreements, and contractual paperwork with the highest level of accuracy.</li>
<li>Coordinate with clients to obtain signatures on contracts, addendums, and other required documents.</li>
<li>Monitor installment schedules and follow up with clients regarding upcoming payments in a timely manner.</li>
<li>Maintain detailed and well-structured records of client communications, payments, and documentation in internal systems.</li>
<li>Liaise with developers, legal teams, and third parties to ensure compliance and smooth transfer procedures.</li>
<li>Track project-specific milestones and ensure clients are updated on relevant timelines.</li>
<li>Support the Post-Sales team with reporting, trackers, and resolution of client queries.</li>
</ul>Requirements:
<ul>
<div></div><li>Exceptional attention to detail &ndash; this is the most critical requirement for success in this role.</li>
<li>Excellent organizational and time management skills.</li>
<li>Minimum 2 years&rsquo; experience in administration, client relations, or real estate post-sales support.</li>
<li>Real estate experience is a must.</li>
<li>Strong written and verbal communication in English.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM systems is an advantage.</li>
<li>Ability to handle confidential information with professionalism and discretion.</li>
<li>Client-focused mindset with the ability to manage multiple priorities under tight deadlines.</li>
</ul></div><div>About the Company<div>
McCone Properties deals with all things real estate, whether it be sales, leasing, conveyancing, mortgages, short-term rentals, and more. If you are looking for a career that will reward you while also allowing you to progress in your career, we want to hear from you.

McCone Properties is a company that treats every employee as part of the family. Having been family-run from the outset, personality is equally as important to us as experience when hiring talent. We do not look to mass hire but hire based on quality and fit for the company culture we have created.</div></div></div><div></div>

Administrative Executive | Post-Sales (Exclusive Projects)

<div><div>Location: Dubai
Salary: To Be Discussed
Department: Client Relations - Exclusive Projects</div><div>
About the Role

We are seeking a highly organized and detail-driven Administrative Executive to support the post-sale process of exclusive real estate projects in Dubai. The ideal candidate will demonstrate exceptional attention to detail, ensuring accuracy in client documentation, payment tracking, and contract management. This role requires precision, professionalism, and strong communication skills to deliver a seamless client experience.

Key Rosponsibilities:
<ul><li>Collect, verify, and meticulously organize all required client documentation for post-sale processes.</li>
<li>Prepare and complete booking forms, agreements, and contractual paperwork with the highest level of accuracy.</li>
<li>Coordinate with clients to obtain signatures on contracts, addendums, and other required documents.</li>
<li>Monitor installment schedules and follow up with clients regarding upcoming payments in a timely manner.</li>
<li>Maintain detailed and well-structured records of client communications, payments, and documentation in internal systems.</li>
<li>Liaise with developers, legal teams, and third parties to ensure compliance and smooth transfer procedures.</li>
<li>Track project-specific milestones and ensure clients are updated on relevant timelines.</li>
<li>Support the Post-Sales team with reporting, trackers, and resolution of client queries.</li>
</ul>Requirements:
<ul><li>Exceptional attention to detail &ndash; this is the most critical requirement for success in this role.</li>
<li>Excellent organizational and time management skills.</li>
<li>Minimum 2 years&rsquo; experience in administration, client relations, or real estate post-sales support.</li>
<li>Real estate experience is a must.</li>
<li>Strong written and verbal communication in English and Arabic.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM systems is an advantage.</li>
<li>Ability to handle confidential information with professionalism and discretion.</li>
<li>Client-focused mindset with the ability to manage multiple priorities under tight deadlines.</li>
</ul></div><div>About the Company<div>
McCone Properties deals with all things real estate, whether it be sales, leasing, conveyancing, mortgages, short-term rentals, and more. If you are looking for a career that will reward you while also allowing you to progress in your career, we want to hear from you.

McCone Properties is a company that treats every employee as part of the family. Having been family-run from the outset, personality is equally as important to us as experience when hiring talent. We do not look to mass hire but hire based on quality and fit for the company culture we have created.</div></div></div><div></div>

Administrative Executive | Post-Sales | Arabic Speaker

<div><div>Location: Dubai
Salary: To Be Discussed
Department: Customer Service</div><div>
About the Role

We are seeking an experienced Call Center Agent to join our fantastic dynamic team! The ideal candidate should have a minimum of two years of experience in a call center environment. This position offers flexibility in working shift schedules to accommodate your preference - either day or night shifts. As a Call Center Agent, you will be responsible for providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. 
 
Experience Level: At least 2 years in a similar role 
Work Schedule: Work Shifts - Evenings and Weekends / Varied Hours

Key Rosponsibilities:
<ul><li>Customer Service: Provide exceptional customer service by answering incoming calls, addressing customer inquiries, and resolving issues promptly and professionally.</li>
<li>Inbound and Outbound Calls: Handle both inbound and outbound calls to assist customers, answer questions, and provide necessary information.</li>
<li>Product Knowledge: Maintain a thorough understanding of the company's products, services, and procedures to assist customers effectively.</li>
<li>Problem Resolution: Identify and address customer concerns, complaints, and issues, ensuring swift resolution and customer satisfaction.</li>
<li>Documentation: Accurately record and document all customer interactions and information in the CRM system.</li>
<li>Quality Assurance: Adhere to established call center procedures and quality standards to maintain a high level of service.</li>
<li>Flexibility: Be open to working scheduled shift hours to accommodate the needs of the business and ensure excellent customer service at all times.</li>
<li>Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices.</li>
<li>Adherence to Scripts and Guidelines: Follow call center scripts, procedures, and guidelines while maintaining a courteous and professional demeanor.</li>
</ul>Requirements:
<ul><li>At least two years of experience in a call center agent role.</li>
<li>Excellent communication skills.</li>
<li>Candidates must be multilingual - English, Arabic, French, and/or other languages.</li>
<li>Excellent problem-solving and interpersonal skills.</li>
<li>Strong customer service orientation and problem-solving skills.</li>
<li>Ability to adapt to a flexible work schedule, including evenings and weekends.</li>
<li>Proficiency in using call center software and CRM systems.</li>
<li>High school diploma or equivalent; additional education or certifications in customer service or a related field is a plus.</li>
<li>Patience, empathy, and a customer-centric approach to service.</li>
<li>Strong attention to detail and accuracy in documenting client interactions.</li>
<li>Ability to work in a fast-paced environment and handle high call, chat, WhatsApp, and email volumes.</li>
</ul>What We Offer:
<ul><li>Competitive salary.</li>
<li>Health insurance.</li>
<li>Ongoing training and professional development opportunities.</li>
<li>Collaborative and inclusive work environment.</li>
<li>Flexible work hours to accommodate your schedule.</li>
</ul></div><div>About the Company<div>
McCone Properties deals with all things real estate, whether it be sales, leasing, conveyancing, mortgages, short-term rentals, and more. If you are looking for a career that will reward you while also allowing you to progress in your career, we want to hear from you.

McCone Properties is a company that treats every employee as part of the family. Having been family-run from the outset, personality is equally as important to us as experience when hiring talent. We do not look to mass hire but hire based on quality and fit for the company culture we have created.</div></div></div><div></div>

Customer Service | Call Center Agent

<div>
 
 Customer Service | Call Center Agent
 
 
 Full-time
 
 
 At least 2 years in a similar role
 
 
 Work Shifts - Evenings and Weekends / Varied Hours
 
 
 
 
 
 Job Summary:
 
 
 We are seeking an experienced Call Center Agent to join our fantastic dynamic team! The ideal candidate should have a minimum of two years of experience in a call center environment. This position offers flexibility in working shift schedules to accommodate your preference - either day or night shifts. As a Call Center Agent, you will be responsible for providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.
 
 
 
 
 
 Key Responsibilities:
 
 
 1. Customer Service: Provide exceptional customer service by answering incoming calls, addressing customer inquiries, and resolving issues promptly and professionally.
 
 
 2. Inbound and Outbound Calls: Handle both inbound and outbound calls to assist customers, answer questions, and provide necessary information.
 
 
 3. Product Knowledge: Maintain a thorough understanding of the company's products, services, and procedures to assist customers effectively.
 
 
 4. Problem Resolution: Identify and address customer concerns, complaints, and issues, ensuring swift resolution and customer satisfaction.
 
 
 5. Documentation: Accurately record and document all customer interactions and information in the CRM system.
 
 
 6. Quality Assurance: Adhere to established call center procedures and quality standards to maintain a high level of service.
 
 
 7. Flexibility: Be open to working scheduled shift hours to accommodate the needs of the business and ensure excellent customer service at all times.
 
 
 8. Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices.
 
 
 9. Adherence to Scripts and Guidelines: Follow call center scripts, procedures, and guidelines while maintaining a courteous and professional demeanor.
 
 
 
 
 
 Qualifications:
 
 
 1. At least two years of experience in a call center agent role.
 
 
 2. Excellent communication skills.
 
 
 3. Candidates must be multilingual - English, Arabic, French, and/or other languages.
 
 
 4. Excellent problem-solving and interpersonal skills.
 
 
 5. Strong customer service orientation and problem-solving skills.
 
 
 6. Ability to adapt to a flexible work schedule, including evenings and weekends.
 
 
 7. Proficiency in using call center software and CRM systems.
 
 
 8. High school diploma or equivalent; additional education or certifications in customer service or a related field is a plus.
 
 
 9. Patience, empathy, and a customer-centric approach to service.
 
 
 10. Strong attention to detail and accuracy in documenting client interactions.
 
 
 11. Ability to work in a fast-paced environment and handle high call, chat, WhatsApp, and email volumes.
 
 
 
 
 
 Benefits:
 
 
 - Competitive salary.
 
 
 - Health insurance.
 
 
 - Ongoing training and professional development opportunities.
 
 
 - Collaborative and inclusive work environment.
 
 
 - Flexible work hours to accommodate your schedule.
 
</div>

Customer Service Representative