Qureos Mentor

McKenney's Inc

<div>JOB SUMMARY
This position will work in a collaborative team environment, managing a high volume of billing with accuracy and efficiency, while providing proactive support to the Atlanta and Charlotte Building Services and their customers. The ideal candidate will be detail-oriented, possess critical thinking skills, and demonstrate a strong willingness to go the extra mile to ensure customer satisfaction and billing accuracy.
DUTIES AND ESSENTIAL JOB FUNCTIONS<ul><li>
Review service work order documentation and provide billing information to account managers for approval.</li><li>
Review, bill, and submit project invoices for assigned account managers, ensuring accuracy and completeness.</li><li>
Communicate with account managers and customers to gather any information necessary to complete the billing process.</li><li>
Review unbilled reports and resolve outstanding issues to meet AR deadlines proactively.</li><li>
Submit and send invoices to customers following customer-specific billing requirements.</li><li>
Collaborate with customers, account managers, technicians, and other departments to solve billing-related issues, utilizing critical thinking and problem-solving skills.</li><li>
Provide timely updates on billed invoices that are over 30 days past due.</li><li>
Lead monthly meetings with account managers to review, update, and follow up on aging invoices.</li><li>
Become a subject matter expert on specialized customer billing requirements, including customer-specific billing portals.</li><li>
Collaborate with account management teams to meet customer requests for billing documentation, ensuring thoroughness and attention to detail.</li><li>
Perform data management using reporting tools to proactively identify, address, and resolve billing discrepancies.</li><li>
Actively contribute to simplifying and enhancing the customer experience through critical thinking and process improvement.</li><li>
Use Salesforce to research customer details, update work order information, and ensure billing records are accurate and up to date.</li><li>
Review, edit, and send customer proposals and service maintenance contracts, ensuring completeness and alignment with billing requirements.</li><li>
Help maintain a shared mailbox to update existing customer and site information requests.</li><li>
Perform other BSD Support Team duties as needed.</li></ul>
BASIC QUALIFICATIONS<ul><li>
Minimum three years of experience in a billing, accounting, or related customer service role.</li><li>
Previous experience in the construction or building services industry.</li><li>
Demonstrated experience in Cost Plus Billing, Lean Waivers, Project Billing, etc.</li><li>
Experience with Microsoft Word, Excel, Outlook, and Adobe PDF.</li><li>
High school diploma or GED.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
2 or 4-year college degree in business, accounting, or related field.</li><li>
4+ years of experience in construction accounting or related roles.</li><li>
Experience with Salesforce or other CRM programs.</li></ul>
KNOWLEDGE, SKILLS, ABILITIES, AND CHARACTERISTICS<ul><li>
Focuses on continuous improvement by taking on challenges, proactively increasing skills and capacity, and improving knowledge and performance over time.</li><li>
Detail-oriented with strong organizational skills.</li><li>
Ability to prioritize work and manage multiple projects.</li><li>
A well-developed sense of judgment.</li><li>
Exudes a positive attitude with customers, peers, and other McKenney&rsquo;s team members.</li><li>
Strong interpersonal skills and desire to be a team player.</li><li>
Ability to use time productively, maximize efficiency, and meet challenging work goals.</li><li>
Able to demonstrate a serious commitment to accuracy and quality while meeting goals or deadlines.</li><li>
Ability to take on additional responsibilities as needed, as well as determine and manage priorities with minimal guidance.</li><li>
Must possess and maintain an exceptional work ethic, uphold company values, and demand the highest standard of conduct from self and others.</li><li>
Excellent communication skills&mdash;both written and oral.</li></ul>
WORKING CONDITIONS AND PHYSICAL EFFORT<ul><li>
Work is normally performed in a typical interior/office environment.</li><li>
No or very limited exposure to physical risk.</li><li>
No or very limited physical effort required.</li></ul>
Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.
McKenney&rsquo;s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney&rsquo;s is a smoke-free and drug-free workplace.
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Construction Billing Analyst

Join McKenney's Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

McKenney's Inc

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Construction Billing Analyst