Divya Katticaren

McKinsey & Company

<p></p><div><div><div><p>Job ID: 103368</p>
<div><div><li>Doha</li><li>Riyadh</li></div></div><p></p><div><br>
</div></div><div><br>
<br>
<div>Do you want to work on complex and pressing challenges&mdash;the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you&rsquo;ve come to the right place.
</div></div><div><div><p>YOUR IMPACT</p>
<div><p>As a Software Engineer with McKinsey Digital, you will work with clients across a wide range of sectors and industries, advising them on how to best leverage technology.</p><p></p><p>
You will drive architectural design, make key technology decisions, and employ agile methodologies to build and deliver the next generation of products for our clients at scale.</p><p></p><p>
You will also lead project workstreams, helping clients build their technical capabilities and foster a culture centered around engineering best practices, user-centricity, and Agile values.</p><p></p><p>
As a core member of the team, you will take on responsibilities that include driving architectural design and making strategic technology decisions to shape next-generation products for various internal teams, ensuring that we remain at the forefront of technological innovation.</p><p></p><p>
Additionally, you will be hands-on and co-creating solutions alongside our clients and their leadership, enabling you to grow into a recognized technology leader.</p><p></p><p>
You will be part of the McKinsey Digital team in Riyadh, Saudi Arabia. This group brings together the best of McKinsey&rsquo;s digital capabilities to help our clients use digital technology to transform their businesses.</p><p></p><p>
McKinsey Digital is our tech delivery people unit. A global team of software, data and cloud engineers, passionate designers, technology architects, product owners, and leading technologists.</p><p></p><p>
You will join a multidisciplinary community of developers, Agile coaches, designers, business strategists and experts. Together, we will design and create industry shaping products and tools for our clients.</p><p></p><p>
While we advocate for using the right tech for the right task, we often leverage the following technologies: JavaScript, TypeScript, React.js, Angular.js, Next.js, Vue.js, Python, Java, C#, NodeJS, SQL, MongoDB, AWS, Azure, GCP, and more!</p><p></p><p>
Our office culture is casual and social, with an emphasis on education and innovation. You will have the freedom to try new ideas and experiment in your role and will be guaranteed significant dedicated time to tinker, create, continuously learn and share cool new stuff. We also have a strong emphasis in our teams on mentoring others enabling them to grow and learn.</p><p></p><p>
Changing the world requires us to sit with our clients at times, so some travel is expected in this role.</p></div>
</div></div><div><div><p>YOUR GROWTH</p>
<p>Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.</p><p></p><p>
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.</p><p></p><p>
When you join us, you will have:</p><p></p><div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div>
</div></div><div><div><p>YOUR QUALIFICATIONS AND SKILLS</p>
<div><div><ul><li>Undergraduate or master&rsquo;s degree; or equivalent experience</li><li>
5+ years of experience in software development, with significant full-stack web application development experience strongly preferred</li><li>
Demonstrated knowledge and hands-on experience across the full application stack with some of the following languages/frameworks: JavaScript, TypeScript, React, Angular, Vue, jQuery, Java, Sprint, C#, .NET, Node.js, SQL, MySQL, SQL Server, MongoDB, cloud-native databases, AWS, Azure, GCP, Jenkins, Docker, Circle CI, Travis</li><li>
Experience leading in Agile teams, including coaching and modeling Agile mindsets as part of sprint ceremonies, work definition and building developer capabilities</li><li>
Experience working collaboratively with technical and non-technical team members and stakeholders including modeling and coaching others to use engineering best practices such as design patterns, customer-centric design, test-driven development, code refactoring, code review, and OWASP Top 10 security awareness</li></ul></div></div></div></div></div></div><p></p>

Software Engineer II - McKinsey Digital

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 As a Software Engineer, you will collaborate with a global network of technologists, designers, and strategists to help clients transform their businesses through innovative digital solutions.
 <br/>
 <br/>
 In this hands-on role, you&rsquo;ll develop cutting-edge products, mentor client teams, and shape engineering cultures while growing your expertise across diverse industries and technologies.
 <br/>
 <br/>
 You will work with clients across industries to bring their digital ambitions to life. You will develop software products and services from the ground up while coaching and mentoring client teams on engineering best practices, user-centric design, and Agile values. By co-creating with clients and their leadership, you&rsquo;ll help build not only cutting-edge products but also the technical capabilities and cultures needed to sustain them.
 <br/>
 <br/>
 Your work will drive meaningful changes for clients and their industries. You will participate in cross-functional problem-solving sessions with client leaders, shaping their digital strategies and delivering solutions that go beyond the product itself. Your efforts will help clients build scalable teams and engineering cultures that enable long-term success.
 <br/>
 <br/>
 You will collaborate with clients across industries to turn their digital ambitions into reality through hands-on technical expertise. Based in one of our NA locations, you will be part of McKinsey Digital, a multidisciplinary group of software engineers, Agile coaches, designers, and technologists passionate about creating industry-shaping products and tools.
 <br/>
 <br/>
 You&rsquo;ll grow as a technologist and leader. You&rsquo;ll work across diverse industries and technologies, learning something new with every project. With opportunities to contribute to digital strategies, build impactful products, and mentor others, you&rsquo;ll have the freedom to chart your own path and grow in the areas that excite you most.
 <br/>
 <br/>
 <em>
  There is flexibility to hire at the Engineer I/II or Senior Software Engineer level, depending on your experience.
  <br/>
  <br/>
 </em>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Undergraduate or master&rsquo;s degree; or equivalent experience
  </li>
  <li>
   2-5+ years of experience developing full-stack applications by writing code that is readable, testable, maintainable, and scalable
  </li>
  <li>
   Demonstrated experience working collaboratively with other developers, as well as technical and non-technical people within software teams
  </li>
  <li>
   Demonstrated knowledge and hands-on experience across the full application stack with some of the following languages/frameworks: UI: JavaScript, TypeScript, React.js, Angular.js, Next.js, Vue.js, Java, Sprint, C#, Node.js, SQL, MongoDB, cloud-native databases, AWS, Azure, GCP, Jenkins, Docker, Circle CI, Travis
  </li>
  <li>
   Demonstrated knowledge and hands-on experience with common AI models and LLMs like GPT, Sonnet, etc.
  </li>
  <li>
   Experience with AI-assisted IDEs such as Cursor, Claude Code, Copilot, etc.
  </li>
  <li>
   Experience working in Agile teams, including active participation in sprint ceremonies
  </li>
  <li>
   Experience pair programming collaboratively with other developers
  </li>
  <li>
   Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment
  </li>
  <li>
   Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels
  </li>
  <li>
   Willingness and ability to travel
  </li>
 </ul>
</div>


Software Engineer - McKinsey Digital

<p></p><div><div><div><p>Job ID: 104578</p>
<div><div><li>Bengaluru</li><li>Gurugram</li></div></div><p></p><div><br>
</div></div><div><br>
<br>
<div>Do you want to work on complex and pressing challenges&mdash;the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you&rsquo;ve come to the right place.
</div></div><div><div><p>YOUR IMPACT</p>
<div>You will be part of a LiveOps team in QuantumBlack. You will apply data science expertise to assure sustainable impact of ML solutions developed.</div><div></div><div>
You will work alongside the LiveOps Lead and the LiveOps Engineer (Data Engineering) to continuously improve and maintain models deployed, resolving model-specific issues and integrating user feedback.</div><div></div><div>
As a Data Scientist you will:</div><div><ul><li>
Perform a critical role in Supporting ML solutions and managing the work with responsibility to ensure stability, continuity and availability of the models, in addition to providing rapid response to incidents and escalated users queries.</li><li>
Maintain, test and improve existing machine learning solutions to ensure value capturing from model recommendations</li><li>
Monitor relevant metrics of machine learning models in production to identify potential issues, detect root causes and define resolution actions</li><li>
Identify, research and prioritize interventions to improve model efficiency based on feedback results from adoption</li><li>
Collect issues and feedback reported by end-users and collaborate with the scrum master to develop an intervention plan</li><li>
Proactively detect potential risks stemming from model adoption and plan for resolutions with the scrum master</li><li>
Own and prioritize individual Incidents and ensuring the delivery of solutions in line with the Service Level agreements and Operational Level Agreements to deadlines and quality standards, providing regular update to key stakeholders and all levels</li><li>
Deliver documentation to agreed standards, on time and error free</li><li>
Provide regional cover and support, providing expertise and specialized domain knowledge to allow resolution of key incidents during business hours</li><li>
Identify proactive remedial strategies to prevent future data problems and to improve the quality of delivered solutions</li><li>
Proactive and reactive monitoring and alerting</li><li>
Own and contribute to individual Service Improvement items including incident reduction and automation</li></ul></div><div></div><div>
We leverage Python, Spark, Kedro, Apache Airflow, JIRA, Service Now, AWS, Google Cloud, Azure, Databricks, Docker, Kubernetes, Argo, Airflow, Terraform, GitHub actions, MLFlow, Node.JS, React, Typescript amongst others in our projects</div>
</div></div><div><div><p>YOUR GROWTH</p>
<p>Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.</p><p></p><p>
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.</p><p></p><p>
When you join us, you will have:</p><p></p><div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div>
</div></div><div><div><p>YOUR QUALIFICATIONS AND SKILLS</p>
<div><div><ul><li>Graduate or postgraduate degree in computer science, engineering, applied mathematics, quantitative social sciences or related field</li><li>
2-5 years of relevant industry analytics experience</li><li>
Knowledge of ITIL processes</li><li>
Good understanding and hands-on experience on Python, Spark and MLFlow Hands experience on SQL/MSSQL Database.</li><li>
Good working knowledge of monitoring tools like Grafana, Splunk Working knowledge of Kedro is helpful.</li><li>
Understanding of JIRA, Service Now tools.</li><li>
Good to have working knowledge on any cloud provider &ndash; AWS/Azure/GCP Ability to work effectively with people at all levels in an organization</li><li>
Good to have knowledge of some scheduling tools like Airflow, Argo</li><li>
Skills to communicate complex ideas effectively</li></ul></div></div></div></div></div></div><p></p>

Senior Data Science Analyst - QuantumBlack

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 As an Office Services Administrator, you will take ownership over aspects of office services and facilities management to ensure the smooth operation of our beautiful and dynamic office, which is home to ~800 diverse and vibrant colleagues.
 <br/>
 <br/>
 You will work closely with the Office Services team in our Bengaluru center, other functions&rsquo; team members like Finance, IT, HR, firm Security, service line members, leaders, and other location team members within and outside of India.
 <br/>
 <br/>
 You will be responsible for managing key components such as vendor relationships, colleague support, soft service, transport, events, budget management, STPI formalities, risk and compliance, and continuous improvement and innovation efforts to support a high standard of office functionality and ensure operational excellence.
 <br/>
 <br/>
 You will oversee multiple programs and processes, including maintaining a ticketing tool to track and resolve requests efficiently, ensuring timely and effective support for colleagues. By collecting, organizing, and maintaining accurate data, you will enable data-driven decision-making and provide actionable insights through dashboards, reports, and metrics.
 <br/>
 <br/>
 You will work in collaboration with your team colleagues to perform internal audits, ensure adherence to firm practices, policies, and guidelines, and suggest recommendations for process improvements. You will also track the implementation of recommended changes and measure their impact on office operations. Your ability to implement and automate repetitive tasks will play a key role in enhancing operational efficiency and freeing up time for higher-value activities.
 <br/>
 <br/>
 The role requires strong expertise in Transport managements tools (MoveInSync). You will leverage these and other innovative solutions to problem-solve, create efficiencies within the office services team, optimize workflows, improve reporting accuracy, and identify opportunities for innovation and continuous improvement.
 <br/>
 <br/>
 You will also help plan and execute on- and off-site office events, working with relevant committees, travel staff, hotels, and vendors to deliver high-quality experiences that foster team engagement and collaboration.
 <br/>
 <br/>
 Your on-site presence is crucial for effectively managing vendor relationships, supervising building maintenance, and ensuring that all office services run smoothly. This hands-on approach will allow you to respond quickly to any issues, provide immediate support to colleagues and clients, and foster strong professional relationships with internal and external stakeholders.
 <br/>
 <br/>
 You will be working in close alignment with the Office Services team members and act as a back up to your respective function members&rsquo; deliverables.
 <br/>
 <br/>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5-6 years in facilities/services work, with prior experience in event planning as a plus
  </li>
  <li>
   Manage transport operations, soft services (cleaning, catering, reception), and staff rosters
  </li>
  <li>
   Ability to work under pressure, manage shifting priorities, and resolve complaints promptly
  </li>
  <li>
   Ensure discipline, behavior, and performance of vendor staff
  </li>
  <li>
   Identify improvement opportunities and leverage tools like Tableau, Power BI, and AI
  </li>
  <li>
   Proficiency in Microsoft Excel and Word (intermediate/advanced level)
  </li>
  <li>
   Attention to detail and commitment to customer satisfaction
  </li>
  <li>
   Flexible, with strong problem-solving and time management skills in a dynamic environment
  </li>
  <li>
   Ability to work on-site daily with a hands-on approach
  </li>
  <li>
   Strong English communication skills, both written and verbal
  </li>
 </ul>
</div>


Office Services Administrator

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 As the Manager - Human Resources Operations, you will be responsible for leading the HR Operations based teams in Asia (Gurgaon). This position is based at McKinsey Global Capabilities &amp; Services (MGCS), Gurgaon, and reports to the Director of HR Operations.
 <br/>
 <br/>
 Your role will play a critical leadership role in strengthening HR operational excellence and people leadership in Gurgaon (GGN). Your role is responsible not only for the delivery of high-quality, scalable HR operations, but also for building leadership depth, capability, and a strong team culture within the GGN HR Ops teams across Service Operations, Onboarding and Mobility.
 <br/>
 <br/>
 In this role, you will have the opportunity to build, lead, and develop a high-performing HR Operations leadership team in GGN, coaching Operations Managers, Team Leads, and senior HR Ops professionals to reach their full potential. You will set clear expectations and performance standards, ensuring everyone is aligned with global HR Ops priorities. By fostering a culture of ownership, accountability, quality, and continuous learning, you will drive both individual and team growth. You will champion talent development, succession planning, and leadership readiness, preparing your team to support the organization&rsquo;s growth and evolving needs. You will also lead workforce planning and recruitment efforts, ensuring your team is always equipped to deliver.
 <br/>
 <br/>
 As a key HR Operations leader, you will ensure consistent, high-quality service delivery in line with global processes and SLAs, driving the standardization, simplification, and documentation of HR Ops processes. You will act as a trusted partner to regional and global HR Ops leadership, serving as a point of escalation for service delivery issues and regularly checking in with HR stakeholders to gather feedback and enhance team support. You will also play a pivotal role in driving the adoption of AI agents and automation, helping to scale operations, reduce manual work, and boost efficiency. By leveraging data, metrics, and feedback, you will proactively identify trends, risks, and opportunities for continuous improvement, making a tangible impact on the organization&rsquo;s HR Operations.
 <br/>
 <br/>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred
  </li>
  <li>
   10&ndash;12+ years of experience in HR Operations, shared services, or HR Delivery roles within a global, matrixed organization.
  </li>
  <li>
   Strong people leadership experience, including building leadership capability and managing managers.
  </li>
  <li>
   Continual improvement mindset with an astute focus on questioning the status quo, developing creative solutions by partnering with stakeholders and implementation skills
  </li>
  <li>
   Strong operational and governance mindset, with the ability to balance execution and strategic leadership.
  </li>
  <li>
   Experience working with global stakeholders across regions and time zones.
  </li>
  <li>
   Exposure to AI, automation, or digital transformation initiatives within HR or operations.
  </li>
  <li>
   Experience operating in professional services or similarly complex, high-standards environments.
  </li>
  <li>
   Knowledge of systems and processes (SNOW, People Central etc.)
  </li>
 </ul>
</div>


Manager - Human Resources Operations

<p></p><div><div><div><p>Job ID: 104654</p>
<div><div><li>Gurugram</li></div></div><p></p><div><br>
</div></div><div><br>
<br>
<div>Do you want to work on complex and pressing challenges&mdash;the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you&rsquo;ve come to the right place.
</div></div><div><div><p>YOUR IMPACT</p>
<div><p>As the Manager - Human Resources Operations, you will be responsible for leading the HR Operations based teams in Asia (Gurgaon). This position is based at McKinsey Global Capabilities &amp; Services (MGCS), Gurgaon, and reports to the Director of HR Operations.</p><p></p><p>
Your role will play a critical leadership role in strengthening HR operational excellence and people leadership in Gurgaon (GGN). Your role is responsible not only for the delivery of high-quality, scalable HR operations, but also for building leadership depth, capability, and a strong team culture within the GGN HR Ops teams across Service Operations, Onboarding and Mobility.</p><p></p><p>
In this role, you will have the opportunity to build, lead, and develop a high-performing HR Operations leadership team in GGN, coaching Operations Managers, Team Leads, and senior HR Ops professionals to reach their full potential. You will set clear expectations and performance standards, ensuring everyone is aligned with global HR Ops priorities. By fostering a culture of ownership, accountability, quality, and continuous learning, you will drive both individual and team growth. You will champion talent development, succession planning, and leadership readiness, preparing your team to support the organization&rsquo;s growth and evolving needs. You will also lead workforce planning and recruitment efforts, ensuring your team is always equipped to deliver.</p><p></p><p>
As a key HR Operations leader, you will ensure consistent, high-quality service delivery in line with global processes and SLAs, driving the standardization, simplification, and documentation of HR Ops processes. You will act as a trusted partner to regional and global HR Ops leadership, serving as a point of escalation for service delivery issues and regularly checking in with HR stakeholders to gather feedback and enhance team support. You will also play a pivotal role in driving the adoption of AI agents and automation, helping to scale operations, reduce manual work, and boost efficiency. By leveraging data, metrics, and feedback, you will proactively identify trends, risks, and opportunities for continuous improvement, making a tangible impact on the organization&rsquo;s HR Operations.</p></div>
</div></div><div><div><p>YOUR GROWTH</p>
<p>You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.</p><p></p><p>
In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.</p><p></p><p>
When you join us, you will have:</p><p></p><div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div>
</div></div><div><div><p>YOUR QUALIFICATIONS AND SKILLS</p>
<div><div><ul><li>Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred</li><li>
10&ndash;12+ years of experience in HR Operations, shared services, or HR Delivery roles within a global, matrixed organization.</li><li>
Strong people leadership experience, including building leadership capability and managing managers.</li><li>
Continual improvement mindset with an astute focus on questioning the status quo, developing creative solutions by partnering with stakeholders and implementation skills</li><li>
Strong operational and governance mindset, with the ability to balance execution and strategic leadership.</li><li>
Experience working with global stakeholders across regions and time zones.</li><li>
Exposure to AI, automation, or digital transformation initiatives within HR or operations.</li><li>
Experience operating in professional services or similarly complex, high-standards environments.</li><li>
Knowledge of systems and processes (SNOW, People Central etc.)</li></ul></div></div></div></div></div></div><p></p>

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 You will be a core member of Procurement hub with responsibilities that range from working on client engagements by driving a workstream for specific categories, most often under guidance of other content experts and developing cutting edge knowledge related to procurement domain.
 <br/>
 <br/>
 In this role, you will be providing support to Client Service Teams delivering key insights on content focused questions (spend analysis, TCO/Cleansheet costing, contract analysis, supplier identification, saving idea/lever identification, sourcing strategy, development, RFQ management and analysis, negotiation strategy development and tracking mechanism development).
 <br/>
 <br/>
 You will also support client proposals and other client development activities and bring relevant knowledge and capabilities to clients. This role requires extensive travel to client location for &gt;70% time within or outside India.
 <br/>
 <br/>
 You will be based in our Gurugram or Chennai office as part of our Procurement hub.
 <br/>
 <br/>
 Procurement is a rapidly growing service line that helps organizations build competitive advantages through the development of world-class purchasing and supply management capabilities. Sustainable impact is our focus and how we measure our success. We focus on end-to-end optimization that looks at total value capture, including strategic sourcing, global sourcing, supplier collaboration &amp; innovation, procure-to-pay, organization design, and capability building.
 <br/>
 <br/>
 Our client engagements span most industry sectors with a concentration in Automotive and Assembly, Basic Materials, Consumer Goods, Retail, Pharma, and Travel Transport &amp; Logistics. We have completed over 2,300 Procurement engagements across the globe and in all industries in the last 5 years.
 <br/>
 <br/>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s in engineering/technology; master's degree preferred. An MBA from a business school with a specialization in operations will be an added advantage
  </li>
  <li>
   3+ years of relevant industry/consulting experience in procurement
  </li>
  <li>
   Strong understanding of purchasing, sourcing, supplier identification and management, vendor development, costing etc.
  </li>
  <li>
   Solid problem-solving capabilities, including the ability to disaggregate issues, identify root causes and recommend solutions
  </li>
  <li>
   Excellent analytical skills and ability to understand the relevant analysis required to prove a hypothesis and ability to gather information around it and make informed/logical assumptions where required
  </li>
  <li>
   Basic understanding of research techniques, information sources, and statistical analysis/analytic techniques relevant to purchasing and operations
  </li>
  <li>
   Good business knowledge and solid understanding of economic, financial, and general business concepts and terminology
  </li>
  <li>
   Strong proficiency in Excel, Word, PowerPoint, and relevant analytics/statistical packages
  </li>
  <li>
   Knowledge/experience on e-procurement tools &ndash; spend analysis tools, RFQ tools, should costing/zero based costing, eAuctions, etc. will be added advantage
  </li>
  <li>
   Strong interpersonal skills, good team player
  </li>
  <li>
   Strong written/verbal communications skills
  </li>
 </ul>
</div>


Knowledge Analyst - Procurement

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