Qureos Mentor

MCS HEALTHCARE HOLDINGS, LLC

<div>Gerente de Medios Digitales 
Regular
Exempt 
GENERAL DESCRIPTION:
 Responsible for managing the initiatives, execution, and optimization of all digital media initiatives to drive brand visibility, audience growth, and measurable business results. Ensures unified, data-driven campaigns that support the company&rsquo;s marketing objectives. Collaborates with cross-functional teams and external partners, providing strategic and operational guidance while continuously identifying opportunities for innovation across digital and social channels. Serves as the primary liaison of influencer relationships, overseeing contractual processes and ensuring influencer content aligns with brand standards and performance goals.
ESSENTIAL FUNCTIONS:<ul><li>Own and lead the end-to-end digital media initiatives, ensuring all paid, owned, and earned initiatives align with brand goals, business key performance indicators (KPIs), and overall marketing priorities. Follow a full funnel approach developing tactics for each stage of the affiliates journey.</li></ul> 
<ul><li>Manage the relationship and contractual processes with influencers, including negotiation, onboarding, compliance, and ongoing coordination to ensure efficient collaboration and delivery of high-quality content.</li></ul> 
<ul><li>Monitor, analyze, and optimize digital media and influencer campaign performance using analytics tools, delivering insights and data-driven recommendations that improve return on investment (ROI) and brand impact.</li></ul> 
<ul><li>Create and manage integrated content calendars, ensuring alignment across social media, influencer activities, paid media, and brand initiatives while maintaining consistency and meeting performance goals.</li></ul> 
<ul><li>Plan, execute, and continuously optimize digital media campaigns, guaranteeing timely delivery, effective targeting, and achievement of established KPIs.</li></ul> 
<ul><li>Collaborate with cross-functional teams (creative, public relations, marketing, product, media buying, agency partners, among others) to ensure unified objectives and seamless execution across all digital touchpoints.</li></ul> 
<ul><li>Translate marketing direction into actionable media plans, overseeing creative production, messaging guidelines, campaign flows, and reporting structures.</li></ul> 
<ul><li>Oversee social community management, ensuring timely, on-brand responses and fostering positive audience engagement across all business lines.</li></ul> 
<ul><li>Ensure company websites remain updated, accurate, and optimized, coordinating content updates, improvements, and performance monitoring. Implement Search Engine Optimization (SEO) and Search Engine Marketing (SEM) initiatives to enhance online visibility and drive traffic.</li></ul> 
<ul><li>Develop dashboards, reports, and performance frameworks that communicate progress, results, and opportunities to leadership and stakeholders across digital, social, and influencer initiatives.</li></ul> 
<ul><li>Cultivate and manage relationships with influencers, agencies, and media partners, ensuring alignment on objectives, efficient collaboration, and high-quality deliverables that elevate brand presence and performance.</li></ul> 
<ul><li>Stay informed of digital, social, and influencer trends, emerging platforms, tools, and best practices, applying this knowledge to strengthen competitive positioning and innovation.</li><li>Supervises, monitors, trains, evaluates, and corrects personnel among others to comply with his/her role as a supervisor, to assure that his/her personnel fulfill their work plan and comply with their essential functions and that they behave following the policies, standards, norms, and procedures of the Company.</li><li>Must comply fully and consistently with all company policies and procedures, with local and federal laws as well as with the regulations applicable to our Industry, to maintain appropriate business and employment practices.</li><li>May carry out other duties and responsibilities as assigned, according to the requirements of education and experience contained in this document.</li></ul>
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelor&rsquo;s Degree in Marketing, Communications, Digital Media, Advertising, or a related field. At least five (5) years of experience developing and managing digital campaigns across multiple platforms, managing influencer marketing programs including strategy, and using analytics to drive campaign optimization and business results. At least two (2) years of experience supervising personnel.
&ldquo;Proven experience may be replaced by previously established requirements.&rdquo;
Certifications / Licenses: Certifications in digital marketing, social media, influencer marketing, or analytics (e.g., Google Analytics, Meta Blueprint, HubSpot, or similar) is preferred.
Other: Knowledge of digital marketing channels, trends, and best practices, including social media, display, search, and content marketing. Knowledge of influencer marketing trends, platforms, and content strategies. Knowledge of brand strategy, voice, and guidelines to maintain consistency across digital and influencer channels. Familiarity with marketing analytics tools, platforms, dashboards, and campaign measurement frameworks.
Languages: 
Spanish &ndash; Advanced (comprehensive, writing and verbal) 
English &ndash; Advanced (comprehensive, writing and verbal) 
&ldquo;Somos un patrono con igualdad de oportunidad en el empleo y tomamos Acci&oacute;n Afirmativa para reclutar a Mujeres, Minor&iacute;as, Veteranos Protegidos y Personas con Impedimento&rdquo;</div>

Gerente de Medios Digitales

<div>Especialista en Centros de Salud 
Regular
Exempt 
GENERAL DESCRIPTION:
Receives, evaluates, processes, and resolves requests and/or situations referred by Community Health Center&rsquo;s Administrations, on financial and administrative issues that may impact the business relationship between Community Health Centers and the company and supports in Medical Loss Ratio reduction strategies. Prepares Excel reports to look for opportunities for Health Centers to manage their administration.
ESSENTIAL FUNCTIONS:<ul><li>Serves as a liaison with the Company and the Community Health Center to maintain and provide guidance on contracts and economic agreements with the Community Health Centers (CHCs) participating in the network for all Company business lines.</li><li>Conducts regular visits to the Centers, in compliance with the assigned schedule, to meet and follow up on the issues raised.</li><li>Educates and guides the Community Health Center&acute;s (CHCs) managers on operational processes, policies, and procedures of coordinated care models. Ensures Classicare Community Health Center&acute;s (CHCs) knowledge of the False Claims Act, list of exclusions of individuals and Office of Inspector General (OIG) facilities, medical fraud, waste, and abuse, among others.</li><li>Prepares and provides presentations to Community Health Centers (CHCs) on product-related issues, coordinated care models, and related processes.</li><li>Performs analysis of assigned Community Health Centers reports and metrics to identify opportunities for premium optimization and/or cost containment, discusses with managers, establishes and monitors work plans, and provides recommendations to improve each group's performance.</li><li>Manages low complexity reports regularly to provide recommendations to Community Health Centers (CHCs) managers on projects to follow to decrease medical utilization. Provides statistics to the Centers on the progress of medical utilization projects.</li><li>Documents and distributes termination notices referred by the Credentialing unit to the appropriate departments to maintain an updated provider directory.</li><li>Participates in retention strategies and initiatives targeting Primary Care Physicians (PCPs) and Community Health Center&acute;s (CHCs).</li><li>Directs and refers to PCP Service Specialists any service issues related to the assigned Community Health Center for resolution.</li><li>Ensures effective coordination of the Clinical Affairs department resources in implementing programs aimed at managing utilization management of medical services.</li><li>Participates in STARS project initiatives, HEDIS, and educational activities for Community Health Center&acute;s (CHCs). Participates in Biannual meetings with the Company and Community Health Centers.</li><li>Maintains joint monitoring with Community Health Center&acute;s (CHCs) for compliance with Comprehensive Health Risk Assessment (CHRAs) for assigned centers.</li><li>Must comply fully and consistently with all company policies and procedures, with local and federal laws as well as with the regulations applicable to our Industry, to maintain appropriate business and employment practices.</li><li>May carry out other duties and responsibilities as assigned, according to the requirements of education and experience contained in this document.</li></ul>
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelors degree in Business Administration, Health Services Administration, or related field. At least 
two (2) years of experience executing similar tasks, such as provider service and contract administration, preferably within the Health Insurance Industry.
&ldquo;Proven experience may be replaced by previously established requirements.&rdquo;
Certifications / Licenses: A Driver&rsquo;s License valid in the Commonwealth of Puerto Rico is required.
Other: Knowledge of community health programs and public health is a plus. Knowledge of coordinated care models, including capitation payment systems or other provider payment methodologies. Experience preparing and facilitating public presentations. Intermediate knowledge of Excel.
Languages: 
Spanish &ndash; Intermediate (comprehensive, writing and verbal) 
English &ndash; Intermediate (comprehensive, writing and verbal) 
&ldquo;Somos un patrono con igualdad de oportunidad en el empleo y tomamos Acci&oacute;n Afirmativa para reclutar a Mujeres, Minor&iacute;as, Veteranos Protegidos y Personas con Impedimento&rdquo;</div>

Especialista en Centros de Salud

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MCS HEALTHCARE HOLDINGS, LLC

ABOUT_COMPANY

Gerente de Medios Digitales

Especialista en Centros de Salud