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Medanta The Medicity Hospital, Gurgaon

Job titleAssistant ExecutiveDepartment:Patient ServicesReporting to:HODJob Objective:To efficiently handle registration and billing for patients and generate a caring and patient centric atmosphere in the front office.Job Responsibilities:&middot; Greets the patient/attendant according to the hour of the day.&middot; Displays warmth &amp; care at customer interaction.&middot; Taking calls from internal &amp; external customers.&middot; Helping customers to know how of the hospital.&middot; Guides the patients to their respective destination.&middot; Attends the lost &amp; vulnerable patients.&middot; Liaisons with doctors &amp; other hospital staff&middot; Submits deposited cash/cheques/draft/credit slips to finance.&middot; Displays proactive co-operation, solution orientation&middot; Responsible for opening &amp; closing of shifts on their respective counters.&middot; Effective utilization of hospital information system (H.I.S) &amp; other software provided for tasks assigned periodically.&middot; Achieving high levels of customer satisfaction at each interaction.&middot; Accurate and speedy result tasks.&middot; Display proactive co-operation, solution orientation.&middot; Induction of manuals.&middot; Class room training inputs.&middot; Running the allotted counter as per the respective SOP&rsquo;s.&middot; Any other duties given by the reporting managerJob Type: PermanentPay: Up to &#8377;35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

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Join Medanta The Medicity Hospital, Gurgaon and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Medanta The Medicity Hospital, Gurgaon

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