Qureos Mentor

Meds IT Nexus

Job description:Core Responsibilities:I. Recruitment (Specifically for the Operations Department)<ul><li>Collaborate with HOD - CRM &amp; RCM Operations to understand staffing needs and role specifications within RCM and CRM departments.</li><li>Source, screen, and shortlist candidates across various job portals and internal databases.</li><li>Coordinate interview logistics, schedule assessments, and ensure timely follow-up with all stakeholders.</li><li>Facilitate pre-employment checks, verification processes, and documentation compliance.</li><li>Maintain accurate recruitment records and prepare periodic reports on hiring metrics and workforce analytics.</li></ul>II. Employee Relations (Specifically for the Operations Department)<ul><li>Serve as a key point of contact for employee concerns, ensuring fair and timely resolution in compliance with internal policies and local labor regulations.</li><li>Support implementation of HR policies, performance management systems, and disciplinary procedures.</li><li>Assist in drafting internal HR communications, notices, and engagement campaigns.</li><li>Monitor employee satisfaction, identify potential risks, and recommend proactive engagement strategies.</li><li>Maintain complete, up-to-date employee files and ensure confidentiality in line with data protection standards.</li></ul>III. On-the-Job Training (OJT) &amp; Compliance-Based Instruction (Specifically for the Operations Department)As an internal Trainer and Orientation Facilitator, the HR Officer will be responsible for preparing new hires to meet operational expectations within RCM &amp; CRM teams, covering both technical knowledge and compliance awareness.Key Training Responsibilities:<ul><li>Develop and deliver a structured New Hire Training Program covering:</li><li>Complete Revenue Cycle Management (RCM) process: Patient registration, eligibility verification, authorization/pre-certification, charge entry, claim submission, payment posting, denial management, AR follow-up, and reporting.</li><li>Client Relations Management (CRM) concepts, including client interaction protocols, escalation handling, and support workflow.</li><li>Key terminologies, abbreviations, and role-based definitions within U.S. medical billing.</li><li>Provide essential training on HIPAA (Health Insurance Portability and Accountability Act), emphasizing:</li><li>Patient health information (PHI) confidentiality</li><li>Data access control protocols</li><li>Breach reporting procedures</li><li>Best practices for compliance across the RCM cycle</li><li>Conduct training assessments and quizzes to evaluate comprehension and retention.</li><li>Maintain training logs, feedback forms, and continuous improvement records for audit purposes.</li><li>Collaborate with Operations Managers and Team Leads to ensure training outcomes align with live production and compliance benchmarks.</li></ul>Perks &amp; Benefits:Paid LeavesHR BonusInflation BonusPromotionIncrementsMedical CoverageLeave EncashmentContributory Saving Plan (CSP)Saturday and Sunday OffTransportation allowances are only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Office Timings: 6:00pm - 3:00am ( Monday to Friday )Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

HR Officer (Female)

Join Meds IT Nexus and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Meds IT Nexus

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HR Officer (Female)