Jestina Dsouza

MEFITPRO

A premium performance and recovery club, combining high-performance training, recovery suites, and community under one roof. The front-of-house team plays a critical role in delivering a seamless, high-quality member experience every day.The RoleAs a Lead Client Specialist, you ll be the on-floor leader of our front-of-house team &mdash; setting the tone for service, professionalism, and member care. This is a hands-on leadership role focused on execution, team support, and consistency rather than office-based management. Youll work closely with coaches, facilities, and operations to ensure members feel welcomed, supported, and looked after from arrival to departure. This role offers a clear pathway into broader responsibility for the right person.Key Responsibilities<ul><li>Lead by example on the front desk and recovery floor, delivering premium service daily</li><li>Support, train, and guide Client Specialists to uphold service and brand standards</li><li>Oversee daily FOH operations, including:</li><li>Member check-in and support</li><li>Recovery suite scheduling and coordination</li><li>Basic sales and membership enquiries</li><li>Ensure smooth handoffs between FOH, coaching, and facilities teams</li><li>Support launches, events, and community activations</li><li>Maintain high standards of presentation, organisation, and member communication</li></ul>Requirements<ul><li>2+ years of supervisory experience in hospitality, fitness, or wellness</li><li>Strong customer service mindset with natural leadership presence</li><li>Excellent communication and organisation skills</li><li>Fluent in English (Arabic a plus)</li><li>Comfortable working early mornings, evenings, and weekends</li></ul>Preferred<ul><li>Experience in premium hospitality or boutique fitness environments</li><li>Basic sales or CRM system experience</li><li>First Aid certification (or willingness to complete training)</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (AED 5,500&ndash;6,000) plus performance incentives</li><li>Paid holiday and access to facilities</li><li>Progression opportunities as the business scales, based on performance and readiness</li><li>Complimentary staff membership, including access to training classes and facilities outside of scheduled working hours</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you Comfortable working rotating shifts/shifts by requirements such as in early mornings, evenings, and weekends?</li></ul>Experience:<ul><li>Gym, Sports, Wellness, Fitness: 3 years (Preferred)</li><li>supervisory experience in hospitality, fitness, or wellness: 2 years (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Head Receptionist

Join MEFITPRO and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MEFITPRO

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Head Receptionist