Jestina Dsouza

MEFITPRO

<div>
 
 
 NATIVE ENGLISH SPEAKERS ARE HIGHLY PREFERRED DUE TO THE DEMOGRAPHY
 
 
 
 
 
 Job Title: Senior Receptionist
 
 
 
 
 Function:
 
 Customer Service, Support &amp; Coordination
 
 
 
 Location:
 
 Jumeirah Islands Pavilion
 
 
 
 PURPOSE OF THE ROLE
 
 
 
 The Senior Receptionist provides Members and Guests with the first impression of the fitness facility
 
 
 and the brand. Front of House staff must be friendly, calm, courteous, and capable of handling all types of enquiries.
 
 
 
 Client Management
 
 
 
 <ul>
 <li>
 Welcome Members and Guests into the facility.
 </li>
 <li>
 Answer phone calls, emails, and social media messages promptly.
 </li>
 <li>
 Provide excellent customer service and answer questions about classes, memberships, and facilities.
 </li>
 <li>
 Handle new client sign-ups, waivers, and orientation.
 </li>
 <li>
 Nurture, track, and communicate with leads daily.
 </li>
 <li>
 Qualify new leads through preset questions and follow up and/or delegate to a senior team member.
 </li>
 <li>
 Enrol new Members and handle enquiries related to membership policies, terms and conditions, cancellations, and suspensions.
 </li>
 <li>
 Check in clients for classes, personal training, or appointments.
 </li>
 <li>
 Inform Members and Guests about promotions, events, and services.
 </li>
 <li>
 Ensure client CRM profiles and notes are continually updated.
 </li>
 <li>
 Maintain accurate records of attendance, payments, and client information.
 </li>
 <li>
 Schedule classes, assessments, and events in the CRM.
 
 
 
 </li>
 </ul>
 
 Housekeeping &amp; Refreshments
 
 
 
 <ul>
 <li>
 Ensure the facility is kept clean, tidy, hygienic, and safe.
 </li>
 <li>
 Assess and report stock levels for supplies and ensure timely restocking.
 </li>
 <li>
 Take, prepare, and serve beverage and snack orders when the designated staff is unavailable.
 </li>
 <li>
 Support coaches with class setup and client coordination.
 </li>
 <li>
 Handle minor troubleshooting (sound systems, booking systems, CRM).
 </li>
 <li>
 Assist in daily opening and closing procedures.
 
 
 
 </li>
 </ul>
 
 Sales &amp; social media
 
 
 
 <ul>
 <li>
 Post content and respond to comments/messages on social media as per marketing guidelines.
 </li>
 <li>
 Handle payment transactions and ensure sales are logged correctly in the CRM.
 </li>
 <li>
 Promote memberships, packages, and special offers.
 </li>
 <li>
 Track and manage renewals, cancellations, and freeze requests.
 </li>
 <li>
 Upsell services such as personal training, assessments, classes, or merchandise.
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience working in a fitness centre/club or similar customer-facing environment.
 </li>
 <li>
 Computer literate; proficiency in Excel and CRM systems preferred.
 </li>
 <li>
 Outstanding interpersonal skills
 </li>
 <li>
 Strong numeracy skills
 </li>
 <li>
 Ability to multitask
 </li>
 <li>
 Good attention to detail
 </li>
 <li>
 Friendly and approachable demeanour
 
 
 
 </li>
 </ul>
 
 BRAND VALUES
 
 
 
 
 Innovation
 
 
 
 Identifying new ways to achieve goals with improved processes and results.
 
 
 
 Collaboration
 
 
 
 Working closely with team members, clients, and partners to achieve collective success.
 
 
 
 Integrity
 
 
 
 Acting fairly, transparently, honestly, and consistently.
 
 
 
 Inclusion
 
 
 
 Ensuring fitness is accessible for all by breaking down operational and physical barriers.
 
 
 
 &not;&not;Best Wishes&not;
 
</div>

Senior Receptionist

<div>
 
 Must Have Fitness Equipment Experience
 
 
 
 The Warehouse Coordinator plays a crucial role in the daily operations of the warehouse facility. They coordinate, manage, and optimise various aspects of the warehouse, including inventory management, staff supervision, safety compliance, and efficient workflow. The Warehouse Coordinator ensures that goods are received, stored, and shipped accurately and promptly, while also maintaining a safe and organised working environment.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Coordinating with warehouse staff, including reporting, following health &amp; safety regulations, attendance, scheduling &amp; training.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
 
 
 
 </li>
 </ul>
 
 Inventory Management:
 
 
 
 <ul>
 <li>
 Oversee the accurate receiving, sorting, and storing of incoming goods, ensuring proper documentation and tracking.
 </li>
 <li>
 Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
 </li>
 <li>
 Coordinate and conduct regular inventory counts, audits, and cycle checks to maintain accurate stock levels.
 </li>
 <li>
 Creating Purchase Orders and posting GRNs for new shipments in Sage, including
 </li>
 <li>
 Creating new inventory codes, assigning lot numbers, and updating expiry dates based on stock received.
 
 
 
 </li>
 </ul>
 
 Order Fulfilment:
 
 
 
 <ul>
 <li>
 Oversee day-to-day e-commerce order fulfilment, including picking, packing, and shipping, ensuring timely and accurate dispatch.
 </li>
 <li>
 Support warehouse staff with loading/unloading and physical inventory handling when required.
 </li>
 <li>
 Supervise the picking, packing, and shipping processes to ensure timely and accurate order fulfilment.
 </li>
 <li>
 Collaborate with logistics teams to coordinate shipments, track delivery status, and address any issues that arise during transit.
 </li>
 <li>
 Preparation of big orders
 
 
 
 </li>
 </ul>
 
 Workflow Optimisation:
 
 
 
 <ul>
 <li>
 Perform the tasks of the team members in their absence, especially when there is a shortage of staff and the requirement of groundwork to be done.
 </li>
 <li>
 Work with external vendors, transport carriers, as needed, and maintain records of all activities.
 </li>
 <li>
 Perform all additional tasks assigned by the Line Manager/Management.
 
 
 
 </li>
 </ul>
 
 Equipment Maintenance:
 
 
 
 <ul>
 <li>
 Coordinate maintenance and repairs for warehouse equipment, such as forklifts, conveyor systems, and packing machinery.
 </li>
 <li>
 Perform routine inspections to identify potential equipment issues and address them promptly.
 
 
 
 </li>
 </ul>
 
 Reporting and Documentation:
 
 
 
 <ul>
 <li>
 Maintain accurate records of inventory, shipments, and other relevant data.
 </li>
 <li>
 Manually handles, repacks, or restocks pallets of finished product as needed.
 </li>
 <li>
 Documents all related activities and completes forms and reports required by management.
 </li>
 <li>
 Familiarity with the processes and procedures involved in Chamber of Commerce applications for processing COO.
 </li>
 <li>
 Daily posting of sales invoices of Qooah Online, Qooah POS, Amazon Vendor (Direct fulfilment and POs, Amazon Seller, Nuzest, and retail customers.
 </li>
 <li>
 Creating sales orders and proforma invoices based on team requests.
 </li>
 <li>
 Issuing credit notes upon return of items after preparing GRNs.
 
 
 
 </li>
 </ul>
 
 Communication:
 
 
 
 <ul>
 <li>
 Following up on pending deliveries with the warehouse team, especially in the absence of key personnel.
 </li>
 <li>
 Updating and sharing the Daily Delivery Table with the team for clear visibility on order delivery statuses.
 </li>
 <li>
 Supporting the Supply Chain Manager with the creation of inventory items and purchase orders when required.
 </li>
 <li>
 Communicate effectively with staff and external partners to address any operational challenges or opportunities.
 
 
 
 </li>
 </ul>
 
 Amazon &amp; E-commerce Platform Coordination
 
 
 
 <ul>
 <li>
 Regular monitoring of Amazon Seller and Vendor accounts for tracking returns, sales, and disputes; initiating claims as necessary.
 
 
 
 </li>
 </ul>
 
 Stock Transfers and Support
 
 
 
 <ul>
 <li>
 Processing stock transfer slips based on internal requests.
 </li>
 <li>
 Assisting sales and accounts teams with inventory availability and updates to ensure smooth operations.
 </li>
 <li>
 Providing the warehouse team with system-generated data from Sage and other tools.
 
 
 
 </li>
 </ul>
 
 Shipping and Export Coordination
 
 
 
 <ul>
 <li>
 Coordinating with shipping companies to secure the best export rates for Qooah orders.
 </li>
 <li>
 Creating commercial invoices and packing lists as per customer specifications for GCC exports.
 
 
 
 </li>
 </ul>
 
 Qualifications and Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree or relevant diploma/certification.
 </li>
 <li>
 Proven experience of at least 2-3 years in warehouse operations.
 </li>
 <li>
 Strong knowledge of warehouse processes, inventory management, e-commerce order fulfilment and best practices.
 </li>
 <li>
 Problem-solving aptitude and the ability to make decisions under pressure.
 </li>
 <li>
 Attention to detail and strong organisational skills.
 </li>
 <li>
 Familiarity with safety regulations and compliance standards.
 
 
 
 </li>
 </ul>
 ::BEST WISHES::
</div>

Warehouse Coordinator - Fitness

MUST HAVE FITNESS EQUIPMENT EXPERIENCEThe Warehouse Coordinator plays a crucial role in the daily operations of the warehouse facility. They coordinate, manage, and optimise various aspects of the warehouse, including inventory management, staff supervision, safety compliance, and efficient workflow. The Warehouse Coordinator ensures that goods are received, stored, and shipped accurately and promptly, while also maintaining a safe and organised working environment.Key Responsibilities:<ul><li>Coordinating with warehouse staff, including reporting, following health &amp; safety regulations, attendance, scheduling &amp; training.</li><li>Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.</li></ul>Inventory Management:<ul><li>Oversee the accurate receiving, sorting, and storing of incoming goods, ensuring proper documentation and tracking.</li><li>Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.</li><li>Coordinate and conduct regular inventory counts, audits, and cycle checks to maintain accurate stock levels.</li><li>Creating Purchase Orders and posting GRNs for new shipments in Sage, including</li><li>Creating new inventory codes, assigning lot numbers, and updating expiry dates based on stock received.</li></ul>Order Fulfilment:<ul><li>Oversee day-to-day e-commerce order fulfilment, including picking, packing, and shipping, ensuring timely and accurate dispatch.</li><li>Support warehouse staff with loading/unloading and physical inventory handling when required.</li><li>Supervise the picking, packing, and shipping processes to ensure timely and accurate order fulfilment.</li><li>Collaborate with logistics teams to coordinate shipments, track delivery status, and address any issues that arise during transit.</li><li>Preparation of big orders</li></ul>Workflow Optimisation:<ul><li>Perform the tasks of the team members in their absence, especially when there is a shortage of staff and the requirement of groundwork to be done.</li><li>Work with external vendors, transport carriers, as needed, and maintain records of all activities.</li><li>Perform all additional tasks assigned by the Line Manager/Management.</li></ul>Equipment Maintenance:<ul><li>Coordinate maintenance and repairs for warehouse equipment, such as forklifts, conveyor systems, and packing machinery.</li><li>Perform routine inspections to identify potential equipment issues and address them promptly.</li></ul>Reporting and Documentation:<ul><li>Maintain accurate records of inventory, shipments, and other relevant data.</li><li>Manually handles, repacks, or restocks pallets of finished product as needed.</li><li>Documents all related activities and completes forms and reports required by management.</li><li>Familiarity with the processes and procedures involved in Chamber of Commerce applications for processing COO.</li><li>Daily posting of sales invoices of Qooah Online, Qooah POS, Amazon Vendor (Direct fulfilment and POs, Amazon Seller, Nuzest, and retail customers.</li><li>Creating sales orders and proforma invoices based on team requests.</li><li>Issuing credit notes upon return of items after preparing GRNs.</li></ul>Communication:<ul><li>Following up on pending deliveries with the warehouse team, especially in the absence of key personnel.</li><li>Updating and sharing the Daily Delivery Table with the team for clear visibility on order delivery statuses.</li><li>Supporting the Supply Chain Manager with the creation of inventory items and purchase orders when required.</li><li>Communicate effectively with staff and external partners to address any operational challenges or opportunities.</li></ul>Amazon &amp; E-commerce Platform Coordination<ul><li>Regular monitoring of Amazon Seller and Vendor accounts for tracking returns, sales, and disputes; initiating claims as necessary.</li></ul>Stock Transfers and Support<ul><li>Processing stock transfer slips based on internal requests.</li><li>Assisting sales and accounts teams with inventory availability and updates to ensure smooth operations.</li><li>Providing the warehouse team with system-generated data from Sage and other tools.</li></ul>Shipping and Export Coordination<ul><li>Coordinating with shipping companies to secure the best export rates for Qooah orders.</li><li>Creating commercial invoices and packing lists as per customer specifications for GCC exports.</li></ul>Qualifications and Requirements:<ul><li>Bachelor's degree or relevant diploma/certification.</li><li>Proven experience of at least 2-3 years in warehouse operations.</li><li>Strong knowledge of warehouse processes, inventory management, e-commerce order fulfilment and best practices.</li><li>Problem-solving aptitude and the ability to make decisions under pressure.</li><li>Attention to detail and strong organisational skills.</li><li>Familiarity with safety regulations and compliance standards.</li></ul>~~BEST WISHES~~Job Types: Full-time, Contract Contract length: 24 monthsPay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Fitness Equipment: 2 years (Required)</li></ul>

Warehouse Coordinator - FITNESS

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Senior Receptionist

Warehouse Coordinator - Fitness

Warehouse Coordinator - FITNESS