Urwah Admin

Menzies Aviation

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Lead and supervise a team of ramp operators in loading and unloading of baggage and/or cargo transiting, arriving and departing on commercial aircraft at Mosul airport. Deliver excellence in performance and enforcing overall good working practices throughout your shift in accordance to company policies and procedures at all times. This role includes operating aircraft Ground Service Equipment (GSE) for aircraft turn rounds.
<h1 class="jobSectionHeader">
Main accountabilities include:</h1>

Commercial and operational responsibilities
<ul>
<li>Evaluate procedures and processes making recommendations for continuous improvement.</li>
<li>Deal correctly and appropriately with any disciplinary issues that may arise within your team or report to your immediate supervisor.</li>
<li>Ensure your team are wearing personal protective equipment at all times when working on the ramp and that they are operating in accordance with company policies and procedures with the tasks they are doing.</li>
<li>Provide full cooperation with other departments that you come in contact with during operations to ensure the common goal of turning round aircraft is met in an efficient, professional and safe manner.</li>
<li>Must be able to pass a pre-placement physical abilities test, hearing and vision tests</li></ul> 


Functional Responsibilities
<ul>
<li>Delegate members of your team in the following duties: Marshalling aircraft to stand, coning and chocking, Positioning and connecting of GPU if required, positioning and operating other GSE as required, aircraft pushback procedures. Any other duties given by your supervisor in adherence to Menzies Aviation global procedures and policies.</li>
<li>Reporting all delays, incidents and accidents to your supervisor.</li>
<li>Report any faults or irregularities with equipment, facilities or processes to your Supervisor.</li>
<li>Monitor and report any absenteeism within your team.</li>
<li>To sign and verify aircraft documents. i.e. Interpreting correctly, the Load Information Report (LIR) and to sign it if and when required</li>
<li>Assume the role as an On Site Demonstrator for your team assisting the training department in training of the operators in specific duties</li>
<li>This role includes responsibility for security of the aircraft and ERA under wing. Security procedures adhere to company policies also airport regulations and procedures.</li>
<li>Carry out FOD checks of the stand prior to aircraft arrival and ensuring that no equipment is blocking the safe arrival of the aircraft onto stand.</li>
<li>Any other reasonable request.</li>
</ul><h1 class="jobSectionHeader">Compliance</h1>

Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures, and training to ensure the success of the operation including the following:
<ul>
<li>Full compliance:</li>
<li>Health &amp; Safety</li>
<li>Training</li>
<li>Equal Opportunities</li>
<li>Harassment</li>
<li>Data Protection</li>
<li>Security</li>
<li>Remain up to date with all station notices relating to policies and procedures</li>
<li>Remain up to date with all relevant operational, systems and Customer Service training</li>
<li>Maintain a safe and secure working environment at all times</li>
<li>Comply with the Company's open, fair, and honest reporting culture</li>
</ul><h1 class="jobSectionHeader">Professional Standards</h1>
<ul><li>Respectful, supportive and friendly approach</li>
<li>Clear and honest communication</li>
<li>Passionate and driven</li>
<li>Flexible and understanding of changing priorities and situations</li>
<li>Punctual and reliable</li>
<li>Confident and focused</li>
</ul><h1 class="jobSectionHeader">Qualifications and Experience:</h1>
<ul><li>Previous airport ramp experience and knowledge is highly advantageous</li>
<li>Good organizational skill essential</li>
<li>Must be able to speak English and write basic English.</li>
<li>Must be reliable and punctual with organizational skills.</li>
<li>Customer and safety focused.</li>
<li>Flexible and with the ability to adapt to changing priorities and situations quickly.</li>
<li>A National driving licence</li></ul> 


Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! the deadline to receive applications is 23 September 2025.</div>

Ramp Team Leader

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose
<h1 class="jobSectionHeader">
Responsibility for the daily management of the operation in all terminals, through coordinating staff resources to fulfil service standards for all customer airlines. You will ensure that ground handling is delivered safely on time and consistently in line with service level agreements to always include high level of customer service.</h1> 

What you will be doing
<ul>
<li>Ensuring safety and security procedures are according to standards set within the Menzies Health &amp; Safety Policy Manual, and according to international aviation standards, complying with the Health &amp; Safety at Work Act 1974 and revisions</li>
<li>Promote and actively encourage just culture. and ensure the accurate reporting of all accidents and incidents incurred whilst on duty and entered into MORSE</li>
<li>Ensure that all staff are fully trained in line with our Airline operating procedures, Menzies AGOM and comply with directives set by both DFT and CAA.</li>
<li>Orientates the FOH department around company values (S.P.I.R.I.T) and puts them into practice.</li>
<li>Ensure that regular Audits are performed (daily/weekly) have been completed and that staff have been briefed on all failures and all necessary actions (CARs) have been completed.</li>
<li>Ensure shifts work together, one team with clear communication of daily objectives and goals</li>
<li>Effective delivery of our customers SLA's</li>
<li>Effective communication both verbal and written, to include daily briefings to the team</li>
<li>To effectively manage customer airlines violations such as immigration, GSR and ASR's potentially involving costs</li>
<li>Demonstrate the ability to handle critical issues and irregularities efficiently</li>
<li>Any other reasonable duty as requested.</li>
<li>Ensure maximum utilisation of agreed staff resources and adapt to all airline requirements in line with internal budgets</li>
<li>Ensure the integrity of operation is maintained through effective staff allocation utilising planning and analytical skills</li>
<li>To report all station and airport related delays and implement corrective actions</li>
<li>Ensure that all staff adhere to the company uniform standards to include PPE where needed</li>
<li>Effective Delivery of all HR policies and process in accordance with company procedures to include disciplinary, absences and grievances</li>
<li>Performance Management to the level of disciplinary under the guidance of Passenger Services Manager and Human Resources</li>
<li>To be the first point of contact for general staff queries</li>
<li>Personal coaching and development through effective performance management and appraisal</li>
<li>To monitor and generate revenue for all customer airlines in line with their policies.</li></ul> 


Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.

What we are looking for
<ul>
<li>Experience and knowledge of aviation services, in particular Passenger Services.</li>
<li>Excellent leadership and people management skills</li>
<li>Strong communications skills</li>
<li>Forward thinking, analytical and planning skills essential</li>
<li>Aptitude to develop the departmental team, succession planning and re-engineer business processes as demanded by changes in the business.</li>
</ul>
Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. 


Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. 

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! the deadline to receive applications is 23 September 2025.</div>

Passenger Services Supervisor

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Responsible for the day to day supervision and coordination of the Operations Department. To lead by example whilst maintaining Health &amp; Safety standards and excellent working practices in line with Company policy. 


What you will be doing
<ul>
<li>Day to day allocation and coordination of flights as per skills required, ensuring disruption is considered</li>
<li>Ensure rostering is done as per operational requirement by considering allocation management.</li>
<li>Customer liaison and dissemination of information regarding arriving and departing of flights</li>
<li>Ensure all airline operational requirements are met such as requesting flight plans, movement / delay messages are sent, airline systems are updated and referred to and the monitoring progress of live flights is undertaken.</li>
<li>Manage the recording and billing for Airline Customers &ndash; RSMS</li>
<li>Ensure all flight files are checked and compiled properly</li>
<li>Involvement in staff development reviews and training</li>
<li>Ensure any delays incurred by the Company and occurrences are reported to the Operations Manager</li>
<li>Represent the Company in a professional manner at all times</li>
<li>Monitor uniform standards</li>
<li>Reporting of sickness absence</li>
<li>Ensure any station delay is discussed with the relevant Manager before sending departure movements</li>
<li>Ensure all operational messages (pre &amp; post- flight) are sent as per airlines requirement.</li>
<li>Ensure all trip file documents are filed in the respective airline folder as per checklist provided.</li>
<li>Ensure manual load sheets are produced as per regulatory/airline requirements.</li>
<li>Ensure all changes to the daily mayfly and the aircraft allocations are communicated and updated in the appropriate networks</li>
<li>Liaise with Airline Customers, Airport Authorities and Third Parties</li>
<li>Ensure appropriate and accurate reporting of all accidents and incidents incurred whilst on shift</li>
<li>Be familiar with all Company and Airline Ground Handling Manuals</li>
<li>Ensure all staff fully comply with Company Safety &amp; Security Policies and Standards</li>
<li>Delegation of planning and office duties to Dispatchers</li>
<li>Ensure safety is never comprised whilst fully complying with The Health &amp; Safety at Work Act 1984 and Revisions</li>
<li>Any other reasonable duty as requested.</li>
</ul>
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.

What we are looking for
<ul>
<li>Thorough knowledge of dispatch and weight and balance</li>
<li>Ability to support, coach and motivate your team</li>
<li>Ability to perform to an excellent standard in a pressured environment and to tight deadlines</li>
<li>Possess a thorough knowledge of ICAA Regulations, Health &amp; Safety at Work Act and other compliances required</li>
</ul><ul><li>Have exceptional communication skills, be driven and self-motivated.</li>
</ul>
Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! the deadline to receive applications is 23 Septmber 2025.</div>

Operations Supervisor

<div>Role Purpose

As part of a team of technicians led by the workshop supervisor or senior technician, perform all scheduled and unscheduled maintenance, servicing, fault finding, and repair on all MASIL-maintained GSE and vehicles at Mosul International Airport.
<h1 class="jobSectionHeader">
Main accountabilities include:</h1>
<ul><li>Lead/ perform scheduled maintenance as per set standards (includes OEM recommendation, safety standards, Aviation and local legislative requirements) on various equipment and vehicles to ensure reliability.</li>
<li>Diagnose and repair the defects effectively on equipment/ vehicles under breakdown ensuring that downtime is minimized.</li>
<li>Train and develop GSE technicians/ maintenance assistants on maintenance, fault finding and safety procedures.</li>
<li>Ensure that the breakdown reported at ram=p are attended as soon as the call received/ within the agreed time frame to ensure any aircraft delay due to breakdown of a GSE is either eliminated or minimized.</li>
<li>Inspect all GSE and vehicles for operational reliability &amp; safety, to assist plan for corrective maintenance and to prevent any workplace injuries. Also, to carry out mandatory safety &amp; quality checks of equipment/ vehicles prior to release after completion of maintenance/ repair.</li>
<li>Identify the spare part requirements with help of OEM manuals and inform Supervisor.</li>
<li>During planned and unplanned maintenance, identify any potential or existing and recurrent faults/ failures and highlight the same to Supervisors to initiate corrective measures.</li>
<li>Ensure MASIL's safety operating procedures (SOP &amp; WI) are followed by self and team during maintenance activities to prevent any potential workplace incidents.</li>
<li>Ensure all the maintenance activities carried out during the shift are recorded in the logbook/ work order. Consolidate the details of maintenance carried in the shift and publish a shift report to relevant stake holders in the absence of Supervisor.</li>
<li>Ensure to maintain good housekeeping in the workshop &amp; other work areas and take proper care of tools.</li>
<li>Perform other duties as assigned.</li>
</ul><h1 class="jobSectionHeader">Compliance</h1>

Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures, and training to ensure the success of the operation including the following:
<ul>
<li>Full compliance:</li>
<li>Health &amp; Safety</li>
<li>Training</li>
<li>Equal Opportunities</li>
<li>Harassment</li>
<li>Data Protection</li>
<li>Security</li>
<li>Remain up to date with all station notices relating to policies and procedure</li>
<li>Remain up to date with all relevant operational, systems and Customer Service training</li>
<li>Maintain a safe and secure working environment at all time</li>
<li>Comply with the Company's open, fair, and honest reporting culture</li>
</ul><h1 class="jobSectionHeader">Professional Standards</h1>
<ul><li>Respectful, supportive, and friendly approach</li>
<li>Clear and honest communication</li>
<li>Passionate and driven.</li>
<li>Flexible and understanding of changing priorities and situations.</li>
<li>Punctual and reliable</li>
<li>Confident and focused</li>
</ul><h1 class="jobSectionHeader">Qualifications and Experience:</h1>
<ul><li>Trade certificate, diploma or degree in electrical or automobile engineering from a reputed institution.</li>
<li>2+ years of experience in the maintenance of ground support equipment, heavy vehicles in the aviation industry, or heavy construction equipment is preferred.</li>
<li>Knowledge of electrical, automotive, air-conditioning, and refrigeration systems</li>
<li>Must possess a valid local driving license and be capable of obtaining an airport driving permit (ADP) and other equipment endorsements.</li>
<li>Ability to read and understand engineering drawings (electrical and hydraulic schematics)</li>
<li>Must be flexible and willing to work in different shifts to cover the operations 24/7.</li>
<li>Self-motivated, disciplined, flexible attitude to change.</li>
<li>Ability to speak, read and writing English is a must.</li>
</ul><h1 class="jobSectionHeader">Environmental Exposures:</h1>

Performance of essential functions may require exposure to the following aspects:
<ul>
<li>Work at a height greater than 1 meter.</li>
<li>Adverse weather conditions.</li>
<li>Work in confined spaces.</li>
<li>Contact with hazardous materials.</li>
<li>Heavy lifting.</li>
<li>Work in a noisy environment.</li>
<li>Working with pressurized substances.</li>
<li>Contact with protruding, sharp objects.</li>
<li>Contact with moving or falling objects.</li>
<li>Work in our outdoor areas.</li>
</ul>
Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! the deadline to receive applications is 23 September 2025.</div>

GSE Technician Cum Operator

Join Menzies Aviation and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Menzies Aviation

ABOUT_COMPANY

Ramp Team Leader

Passenger Services Supervisor

Operations Supervisor

GSE Technician Cum Operator