Qureos Mentor

Menzies Aviation LATAM

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
 </li>
 <li>
 Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircraft,
 </li>
 <li>
 Interpret identification labels along with baggage and cargo routing tags.
 </li>
 <li>
 Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
 </li>
 <li>
 Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.
 </li>
 <li>
 Must have a flexible schedule*
 
 
 </li>
 </ul>
 
 Safety, Security, Wellbeing And Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
 </li>
 <li>
 Bilingual English/Spanish is a plus.
 </li>
 <li>
 Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
 </li>
 <li>
 Ability to proficiently read, write and speak English, excellent communication skills
 </li>
 <li>
 Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
 </li>
 <li>
 Able to stand for long periods of time at the ticket counter and gate check-in areas.
 </li>
 <li>
 Must pass pre-employment drug screen.
 
 
 </li>
 </ul>
 
 Diversity
 
 
 
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 
 
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
 
 
 As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
 
 
 
 Application Instructions
 
 
 
 Is this role ticking all the boxes for you? If so, please click apply now!
</div>

Passenger Service Agent / Part Time (Bilingual)

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 The Accounts Receivable Specialist contributes to the success of Menzies Aviation, by meeting key performance metrics for the Account Receivable Organization through the reduction of delinquency, managing to DSO targets, monitoring customer exposure, and maintaining bad debt levels through relationships developed with internal and external customers.
 
 
 Under general supervision maintain appropriate ongoing customer contact, record notes in customer account records, perform account reconciliations, resolve customer complaints, and expedite to the correct department and more as requested. Support activities related to accounts in bankruptcy and third-party collections.
 
 
 <ul>
 <li>
 Location: Grapevine, Texas
 </li>
 <li>
 Work type: Hybrid (3 days in office), Full-time
 </li>
 <li>
 Reporting to: AR Manager
 </li>
 <li>
 PAY: $23hr
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Proactively contact assigned customers for delinquent receivables and document communication to maintain account history in system of record.
 </li>
 <li>
 Develop successful relationships with customer contacts and sales.
 </li>
 <li>
 Applies knowledge and understanding of individual customer accounts to efficiently and effectively handle account balance inquiries, resolve account problems, billing disputes, and other issues as needed to provide quality customer service.
 </li>
 <li>
 Negotiate payment from delinquent customers to maintain receivables within target by ensuring overall compliance with credit terms.
 </li>
 <li>
 Continuous monitoring of delinquent accounts on a daily/weekly basis to ensure compliance to payment terms and not allow any further exposure to Menzies booked balances.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Must be well organized and have strong planning and prioritization skills.
 </li>
 <li>
 Scheduling and monitoring of ongoing tasks by being accountable for managing individual workload and informing manager with workload issues to ensure work is completed on time, accurately and according to department standards and/or commitments to Business Units.
 </li>
 <li>
 Strong problem analysis and problem-solving skills
 </li>
 <li>
 Results oriented and able to use good judgment
 </li>
 <li>
 Excellent interpersonal skills, effective in a team environment and customer focused.
 </li>
 <li>
 Create reports related to A/R status and/or detail.
 </li>
 <li>
 Upload customer has received all invoices including into customer invoice portal, if applicable.
 </li>
 <li>
 Understand overall business goals and how Accounts Receivable supports these goals.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 Safety, Security, Wellbeing And Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must be 18 years of age or older.
 </li>
 <li>
 Ability to work well in a team-oriented environment.
 </li>
 <li>
 Must be proficient in Microsoft Excel and Word.
 </li>
 <li>
 Excellent communication, problem solving and analytical skills.
 </li>
 <li>
 Basic understanding of fundamental accounting skills.
 </li>
 <li>
 Pass pre-employment drug screen and all pre-employment testing.
 </li>
 <li>
 Ability to proficiently read, write and speak English.
 </li>
 <li>
 Ability to read and interpret management level documents.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Ability to learn quickly
 </li>
 <li>
 Ability to understand and carry out oral and written instructions and request clarification when needed
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Ability to work as part of a team
 </li>
 <li>
 Ability to build relationships.
 </li>
 <li>
 Must be available and flexible to work variable shifts including weekends and holidays
 
 
 </li>
 </ul>
 
 Diversity
 
 
 
 Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
 
 
 Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
 
 
 As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
 
 
 
 Application Instructions
 
 
 
 
 Is this role ticking all the boxes for you? If so, please click apply now!
 
</div>

Collections B2B- Accounts Receivable- Hybrid

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Ready to take off into an exciting career?
 
 
 Join Menzies Aviation as Ramp Agent!
 
 Experience the thrill of working behind the scenes at Denver International Airport, where every day brings new challenges and opportunities. If you&rsquo;re passionate about teamwork, love a fast-paced environment, and are eager to contribute to a smooth travel experience for passengers, this is the perfect launchpad for your career. Buckle up for an adventure&mdash;apply today!"
 
 
 
 We will be holding a Hiring Event for Airport Ramp Agents on Thursday, April 9th. Apply today for more information. Walk-ins welcome!
 
 
 
 
 Date:
 
 Thursday, April 9th
 
 
 
 Time:
 
 9am-2pm
 
 
 
 Location:
 
 7001 Yampa Street, Denver, 80249, CO (Embassy Suites DIA)
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 As a Menzies Aviation Ramp Agent, you will be responsible for unloading and loading of luggage, freight and cargo on and off commercial aircraft, in the outbound bag room and the baggage claim area. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, stretching, and frequent kneeling.
 
 
 <ul>
 <li>
 $21.00/hr.
 </li>
 <li>
 Full-Time
 </li>
 <li>
 $40.00 Monthly Bus/Train Voucher or Free Airport Parking
 </li>
 <li>
 Frontier Airlines Flight benefits for you and a companion
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Comfortably and continuously lift/move 70lbs of cargo and baggage on and off aircraft
 </li>
 <li>
 Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities
 </li>
 <li>
 Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
 </li>
 <li>
 Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements
 </li>
 <li>
 Perform other duties as assigned
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must be 18 years of age or older
 </li>
 <li>
 Possess and maintain valid US driver's license
 </li>
 <li>
 Pass all pre-employment testing including a drug screen, FBI background, and employment history.
 </li>
 <li>
 Ability to proficiently read, write and speak English
 </li>
 <li>
 Must be available and flexible to work variable shifts including weekends and holidays
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Advancement Opportunities
 </li>
 <li>
 Frontier Airlines Flight Benefits
 </li>
 <li>
 Medical, Dental, and Vision insurance
 </li>
 <li>
 Paid Vacation
 </li>
 <li>
 401K Savings Plan
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Pet Discount Coverage and Pet Insurance Plan
 </li>
 <li>
 Uniform Provided
 </li>
 <li>
 $40.00 Monthly Bus/Train Voucher or Free Airport Parking
 
 
 </li>
 </ul>
 
 Safety, Security, Wellbeing and Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 
 Working Conditions
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.
 
 
 
 Physical Requirements
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
 
 
 Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
</div>

Airport Ramp Agent - HIRING EVENT

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 As a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct (no visible tattoos/excessive piercings).
 
 
 <ul>
 <li>
 $20.00 per hour
 </li>
 <li>
 Frontier Flight Benefits
 </li>
 <li>
 $.50 base wage increase after 6 months of service, $.50 increase after 1 year of service, and $.50 increase after 2 years of service.
 </li>
 <li>
 $40 Monthly Travel voucher or Free Parking Pass
 </li>
 <li>
 Sales commission for agents compliant with the policy are paid on a monthly basis.
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport with a positive attitude
 </li>
 <li>
 Interpret identification labels along with baggage and cargo routing tags.
 </li>
 <li>
 Host self-service kiosks
 </li>
 <li>
 Ensure that all work areas are organized..
 </li>
 <li>
 Ensure the safe and secure operations.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must be 18 years of age or older
 </li>
 <li>
 Pass all pre-employment testing including a drug screen, FBI background, and employment history.
 </li>
 <li>
 Ability to proficiently read, write and speak English
 </li>
 <li>
 Must be available and flexible to work variable shifts including weekends and holidays
 </li>
 <li>
 Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
 </li>
 <li>
 Prior Customer Service Experience Strongly Preferred
 </li>
 <li>
 Intermediate Computer Skills Required
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Advancement Opportunities
 </li>
 <li>
 Frontier Airlines Flight Benefits
 </li>
 <li>
 Medical, Dental, and Vision insurance
 </li>
 <li>
 Paid Vacation
 </li>
 <li>
 401K Savings Plan
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Pet Discount Coverage and Pet Insurance Plan
 </li>
 <li>
 Uniform Provided
 </li>
 <li>
 $40.00 Monthly Bus/Train Voucher or Free Airport Parking
 
 
 </li>
 </ul>
 
 Safety, Security and Compliance
 
 
 
 All employees have a responsibility and duty whilst at work to:
 
 
 <ul>
 <li>
 Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
 </li>
 <li>
 Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
 </li>
 <li>
 Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
 </li>
 <li>
 Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
 </li>
 <li>
 Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
 </li>
 <li>
 Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
 </li>
 <li>
 Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
 </li>
 <li>
 Fully understand the company health and safety policy.
 </li>
 <li>
 Attend training courses as may be arranged by the Company.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.
 
 
 This individual will also work with disgruntled customers throughout the airport and must maintain a positive attitude when representing our company and communicating with customers within the airport.
 
 
 
 Physical Requirements
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
 
 
 Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.
</div>

Passenger Service Agent

Join Menzies Aviation LATAM and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Menzies Aviation LATAM

About Company

Passenger Service Agent / Part Time (Bilingual)

Collections B2B- Accounts Receivable- Hybrid

Airport Ramp Agent - HIRING EVENT

Passenger Service Agent