Qureos Mentor

Mercedes-Benz Egypt

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 We are seeking a highly motivated and detail-oriented Engineering caliber to join our Quality and Engineering team. This is an excellent opportunity for an aspiring engineer to gain hands-on experience in a world-class automotive manufacturing environment. You will play a crucial role in supporting our daily quality control and engineering activities, ensuring smooth operations as our team focuses on exciting new projects, including new color releases and acoustic foam applications.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Provide general engineering support for various daily tasks as directed by the Quality and Engineering Manager.
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 Assist with daily quality checks and inspections on the production line, particularly within the top coat process.
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 Support the collection and analysis of production and quality data.
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 Help maintain and update quality documentation and records.
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 Participate in process monitoring and identify potential areas for improvement.
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 Collaborate with production and quality teams to ensure adherence to Mercedes-Benz standards.
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 What You Will Gain:
 
 
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 Direct exposure to advanced automotive manufacturing processes and quality systems.
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 Practical experience in paint shop operations and quality assurance.
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 Mentorship from experienced engineers in a leading global automotive brand.
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 An understanding of SKD plant operations and supply chain integration.
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 </ul>
 
 
 
 
 
 Who We Are Looking For:
 
 
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 A fresh graduate holds a Bachelor's degree in (Science, , Chemistry, or Chemical Engineering) only.
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 Know the basics of Automotive paint manufacturing and applications.
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 Attention to detail and a commitment to quality work results.
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 Good in Microsoft Office Suite.
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 Good communication skills in both English and Arabic.
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 </ul>
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Engineering and Production Support, Senior Specialist (Outsourced)

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 Main tasks:
 
 
 
 
 
 Data Monitoring &amp; KPI reporting :
 
 
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 Development of &lsquo;Data Driven Marketing Strategy&rsquo;
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 Implementation of Marketing relevant reporting tools
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 Development of Marketing analytics &amp; reporting
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 Constant monitoring Marketing metrics and KPI&acute;s
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 Implementation of Management dashboard
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 </ul>
 
 
 Customer Insights and Research Strategy:
 
 
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 Preparation and implementation of Customer research
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 Analysis of Research results (key findings) and proposition of further actions
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 Collecting and summarizing of 3rd party research
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 </ul>
 
 
 Customer Journey Support:
 
 
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 Ongoing Support for all CRM &amp; Salesforce topics with retail
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 Steering of all relevant Salesforce activities &amp; reporting
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 Ongoing enhancement of OneWeb platform
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 CRM support in terms of lead &amp; Complaints management daily with call center &amp; ongoing reporting
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 Responsible for developing Complaints Analysis Quarterly Reports
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 Handles lead management process within retail and Call Center in regard to lead follow up (SLA).
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 </ul>
 
 
 Marketing Efficiency Support:
 
 
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 Issuing POs, following up with procurement and accounting
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 Support in marketing projects
 
 
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 </ul>
 
 
 
 
 ***Other tasks may be assigned by Supervisor
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 Educational Background:
 
 
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 Graduate / Post-Graduate degree in Marketing Communications, Marketing Intelligence or similar
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 </ul>
 
 
 Technical knowledge:
 
 
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 Experience in Marketing
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 Experience within Salesforce operations is a plus
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 Experience in marketing campaigns is a plus
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 Ability to work with cross-functional teams
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 Strong written and verbal communication skills
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 Solid experience and understanding of CRM solutions and Marketing Automation is a plus
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 Solid customer orientation, core understanding of the customer lifecycle and customer needs and how customer insight or customer strategy drives experience.
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 Experience in delivering brand experience campaigns through all consumer touchpoints
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 </ul>
 
 
 
 
 
 Soft skills/individual competence:
 
 
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 Passion, Respect, Integrity, Discipline, Strong Analytical Skills, Excellent organizational and project management skills, Dedication, Commitment, strong experience in all relevant digital channels
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 Excellent English skills (in writing and verbally) is a must; German a plus
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 </ul>
 
 
</div>

Customer Journey & Data Analysis Senior Specialist

Join Mercedes-Benz Egypt and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mercedes-Benz Egypt

About Company

Engineering and Production Support, Senior Specialist (Outsourced)

Customer Journey & Data Analysis Senior Specialist