Qureos Mentor

Mercury Insurance Company

<div>Overview:
<p>
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!</p><p></p><p><b><br>
Position Summary:</b></p><p>
We are seeking a motivated Analyst III, Sales Analytics to advance analytics related to agency compensation and incentive programs. In this role, you will work closely with the broader sales analytics team on other sales analytics efforts including sales planning, territory management, agency analytics, business performance analytics, and multi-rater analytics. This position collaborates with sales leadership, technical product managers, and product management, to influence enhanced analytics offerings around compensation analytics and for sales. This is a hands-on individual contributor position &ndash; prior experience in P&amp;C sales analytics, product management, or related discipline is required. The ideal candidate will have a solid understanding of P&amp;C concepts, sales/underwriting, strong analytics acumen, and the ability to partner with team members across various disciplines &ndash; sales leadership, product management, data science, and IT. While this role is primarily remote, this role will be required to travel for the National Sales Meeting and other designated in-person team events.</p><br>
<p></p>
Geo-Salary Information:
<div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><br>
State specific pay scales for this role are as follows:</div><div>
$XX to $XX (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div>
$XX to $XX (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)</div><div>
$XX to $XX (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)</div><div>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities:
<p><b>
Essential Job Functions:</b></p><ul><li><p>
Analyzes, creates, and maintains data dashboards and other reports on Sales team goals and agency production using available BI tools; supports the development and administration of current and future Sales goals.</p></li><li><p>
Partners with Sales leaders to identify and resolve data issues, provide data support, and identify opportunities for process improvement; presents findings and recommendations to senior management.</p></li><li><p>
Trains and mentors less experienced data analysts and Sales development users on data, technology, processes, automation, and new data sources.</p></li><li><p>
Collaborates with management and colleagues to define reporting and analysis needs; develops project plans that outline business objectives, data scope, methodology, resources, and timelines; validates data accuracy and refines data-retrieval methods as needed; provides support to Sales leaders on data initiatives.</p></li><li><p>
Creates, monitors, audits, and analyzes reports on Sales rep goals, site visits, and agency performance to identify opportunities to improve results; prepares clear reports, graphs, and charts to communicate findings.</p></li><li><p>
Performs other related duties as assigned.</p></li></ul>
Qualifications:
<p><b>
Education:</b></p><ul><li>
Worker characteristics are normally acquired through the successful completion of a bachelor&rsquo;s degree (BA, BS); preferably in Business Administration, Mathematics, or Statistics</li><li>
Preferred: Masters degree</li><li>
Extensive experience in data manipulation using tools such as SAS, SQL, R, Python or equivalent</li></ul><p><b>
Experience:</b></p><ul><li>
At least 5 years of insurance related experience, preferably in sales or marketing or similar analytical role including a minimum of 3 years in an analyst role.</li></ul><p><b>
Knowledge and Skills:</b></p><ul><li>
The ability to provide reporting with complex data elements</li><li>
Preferred knowledge related to the Property &amp; Casualty Insurance industry, as well as to the following specific product lines: Home, Auto, and Commercial</li><li>
Work requires professional written and verbal communication skills and the ability to create efficient and engaging communication materials</li><li>
Intermediate mathematical/statistical reasoning required for accurate reporting</li><li>
Advanced knowledge of Microsoft Excel Pivot Tables, SAS and SQL</li><li>
Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting</li><li>
Strong project management skills</li><li>
Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays</li><li>
Requires the ability to adhere to the Company&rsquo;s privacy policy due to the sensitive nature of information handled in this position</li></ul><br>
<p></p>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div><div></div><p><br>
#LI-NW1</p>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $83,670.00 - USD $161,815.00 /Yr.</div>

Sales Analyst III

<div>Overview:
<p>
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!</p><p></p><p><b><br>
Position Summary:</b></p><p>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!</p><p>
Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events.</p><p>
The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.</p><br>
<p></p>
Geo-Salary Information:
<div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><br>
State specific pay scales for this role are as follows:</div><div>
$44,466 to $$77,881 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div></div><div><br>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities:
<p><b>
Essential Job Functions:</b></p><ul><li>
Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner.</li><li>
Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc.
</li><li>Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.</li><li>
Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>
Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>
Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>
Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>
At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>
Other functions may be assigned</li></ul>
Qualifications:
<p><b>
Education:</b></p><p>
Preferred:</p><ul><li>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</li><li>Ability to obtain state specific property claims licensing, as required.</li><li>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</li></ul><p><b>
Experience:</b></p><p>
Minimum:</p><ul><li>Experience in a related field: property claims experience, customer service environment, retail.</li><li>Are known for clear and professional communication, both written and verbal</li></ul><p>
Preferred:</p><ul><li>Have prior experience using estimating software like Xactimate.</li><li>Are bilingual and/or have prior military experience is a plus</li><li>1-3 years equivalent industry experience is preferred</li></ul><p><b>
Skills &amp; Abilities:</b></p><p>
Minimum:</p><p>
As a Property Claims Specialist I, you will:</p><ul><li>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims</li><li>Have a passion for outstanding customer service</li><li>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</li><li>Be comfortable with and adaptable to new technology and business tools</li><li>Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate:</li><li>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</li><li>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</li></ul><br>
<p></p>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $44,466.00 - USD $77,881.00 /Yr.</div>

Property Claims Specialist

<div>Overview: Position Summary:<p></p><p>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!</p><p>
Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.</p><p>
The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.</p><p><b>
 Geo-Salary Information:
</b></p><div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><b><br>
State specific pay scales for this role are as follows:</b></div><p><b>
$76,829 to $142,213</b><b> (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</b></p><div><b>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</b></div><b>
Responsibilities: Essential Job Functions:</b><p></p><ul><li>Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.</li><li>Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers&rsquo; home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims.</li><li>Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed.</li><li>Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>Other functions may be assigned</li></ul><p><b>
Qualifications:
</b></p><p><b>
Education:</b></p><ul><li><b>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</b></li><li><b>Valid driver&rsquo;s license is required.</b></li><li><b>Ability to obtain state specific property claims licensing, as required.</b></li><li><b>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</b></li></ul><p><b>
Experience:</b></p><ul><li><b>Have prior experience using estimating software like Xactimate.</b></li><li><b>Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation</b></li><li><b>Are known for clear and professional communication, both written and verbal</b></li><li><b>Are bilingual and/or have prior military experience is a plus</b></li><li><b>3-5+ years equivalent industry experience is preferred</b></li></ul><p><b>
Knowledge and Skills:</b></p><p><b>
As a Property Claims Field Adjuster 2, you will:</b></p><ul><li><b>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims</b></li><li><b>Have a passion for outstanding customer service</b></li><li><b>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</b></li><li><b>Be comfortable with and adaptable to new technology and business tools</b></li><li><b>Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate:</b></li></ul><p><b>
o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.</b></p><p><b>
o Ability to lift and carry up to 50 pounds.</b></p><ul><li><b>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</b></li><li><b>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</b></li><li><b>Drive to and from multiple locations and occasionally outside of normal business hours.</b></li></ul><b>
About the Company:
</b><div><b><i>
Why choose a career at Mercury?</i></b></div><div><b>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</b></div><div><b>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</b></div><div><b>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</b></div><div></div><div><b><br>
Learn more about us here: </b><b>https://www.mercuryinsurance.com/about/careers</b></div><b>
Perks and Benefits:
</b><div><b><i>
We offer many great benefits, including:</i></b></div><ul><li><b>
Competitive compensation</b></li><li><b>
Flexibility to work from anywhere in the United States for most positions</b></li><li><b>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</b></li><li><b>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</b></li><li><b>
Medical, dental, vision, life, and pet insurance</b></li><li><b>
401 (k) retirement savings plan with company match</b></li><li><b>
Engaging work environment</b></li><li><b>
Promotional opportunities</b></li><li><b>
Education assistance</b></li><li><b>
Professional and personal development opportunities</b></li><li><b>
Company recognition program</b></li><li><b>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</b></li></ul><div><b>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</b></div><b>
Pay Range: USD $76,829.00 - USD $142,213.00 /Yr.</b></div>

Prop Claims Spec Field II

<div>Overview:
<p>
Position Summary:</p><p>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!</p><p>
Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.</p><p></p><p><br>
The Property Claims Field Adjuster will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle minor to moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.</p><br>
<p></p>
Geo-Salary Information:
<div>
State specific pay scales for this role are as follows:</div><div></div><div><b><br>
$61,864 to $108,197</b> (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div></div><div><br>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities: Essential Job Functions:<p></p><ul><li>Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.</li><li>Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers&rsquo; home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims.</li><li>Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed.</li><li>Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>Other functions may be assigned</li></ul><p><b>
Qualifications:
</b></p><p><b>
Education:</b></p><ul><li><b>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</b></li><li><b>Valid driver&rsquo;s license is required.</b></li><li><b>Ability to obtain state specific property claims licensing, as required.</b></li><li><b>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</b></li></ul><p><b>
Experience:</b></p><ul><li><b>Have prior experience using estimating software like Xactimate.</b></li><li><b>Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation</b></li><li><b>Are known for clear and professional communication, both written and verbal</b></li><li><b>Are bilingual and/or have prior military experience is a plus</b></li><li><b>1-3 years equivalent industry experience is preferred</b></li></ul><p><b>
Knowledge and Skills:</b></p><p><b>
As a Property Claims Field Adjuster 1, you will:</b></p><ul><li><b>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims</b></li><li><b>Have a passion for outstanding customer service</b></li><li><b>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</b></li><li><b>Be comfortable with and adaptable to new technology and business tools</b></li><li><b>Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate:</b></li></ul><p><b>
o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.</b></p><p><b>
o Ability to lift and carry up to 50 pounds.</b></p><ul><li><b>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</b></li><li><b>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</b></li><li><b>Drive to and from multiple locations and occasionally outside of normal business hours.</b></li></ul><p></p><b><br>
About the Company:
</b><div><b><i>
Why choose a career at Mercury?</i></b></div><div><b>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</b></div><div><b>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</b></div><div><b>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</b></div><div></div><div><b><br>
Learn more about us here: </b><b>https://www.mercuryinsurance.com/about/careers</b></div><b>
Perks and Benefits:
</b><div><b><i>
We offer many great benefits, including:</i></b></div><ul><li><b>
Competitive compensation</b></li><li><b>
Flexibility to work from anywhere in the United States for most positions</b></li><li><b>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</b></li><li><b>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</b></li><li><b>
Medical, dental, vision, life, and pet insurance</b></li><li><b>
401 (k) retirement savings plan with company match</b></li><li><b>
Engaging work environment</b></li><li><b>
Promotional opportunities</b></li><li><b>
Education assistance</b></li><li><b>
Professional and personal development opportunities</b></li><li><b>
Company recognition program</b></li><li><b>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</b></li></ul><div><b>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</b></div><b>
Pay Range: USD $63,410.00 - USD $117,348.00 /Yr.</b></div>

Property Claims Specialist Field I

<div>Overview: Position Summary:<p></p><p>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens, and providing the best customer experience, then our Mercury Insurance Claims team could be the place for you! We offer dynamic and challenging opportunities to those who want to make a meaningful impact.</p><p>
Upon completion of our comprehensive training program, and with ongoing guidance and support, the Appraisal Specialist takes the lead in researching vehicle values and negotiating total loss settlements accurately, efficiently and with excellent customer service.</p><p></p><p><br>
At Mercury, we believe in nurturing growth, making time to have fun, and working together to make great things happen.</p><p><b>
Geo-Salary Information:
</b></p><div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><b><br>
State specific pay scales for this role are as follows:</b></div><div><b>
$30,803.47 to 53,968.69</b><b> (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</b></div><div><b>
$28,003.16 to $49,062.44</b><b> (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)</b></div><div><b>
$25,202.84 to $44,156.20</b><b> (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)</b></div><div><b>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</b></div><div></div><b><br>
Responsibilities: Essential Job Functions:</b><p></p><ul><li>Research actual cash value of vehicles by gathering and analyzing current market information to reach an equitable settlement of damages for losses due to theft and collision, while maintaining good customer service and shop relations.</li><li>Confirms title status, researches any customizations, prior damage and condition. Identifies irregularities such as vehicles with salvage titles, grey market vehicles, custom/modified vehicles, and prior damage to determine their true market value.</li><li>Reviews DMV reports and identifies the correct transfer of ownership documents to send to the registered owner, secures lienholder payoff amounts and Letter of Guarantee.</li><li>Negotiates storage fees with body shops and towing yards.</li><li>Responds to written correspondence in a timely and efficient manner. Routes correspondence to Claims Document Processing to obtain correct paperwork when needed.</li><li>Stays updated on current vehicle values, industry and market trends, State licensing, and Company policy and procedures.</li><li>Contacts adjusters to confirm coverage, determine potential limits issues or possible fraudulent activity, and obtains approval to settle property damage.</li><li>Initiates contact with insureds/claimants or their representatives regarding total loss.</li><li>Completes and maintains comprehensive documentation of material damage information for assigned files and submits appropriate reports in a timely manner.</li></ul><p><b>
Qualifications: Education:</b></p><div><br>
</div><div>
Minimum:</div><ul><li>High School Diploma or GED</li><li>You will be required to obtain a Company sponsored Adjuster&rsquo;s license to handle claims, which will include a fingerprint background check, to be secured upon hire.</li></ul><div>
</div><div>
Preferred:</div><ul><li>Associate Degree</li></ul><div>
</div><div><b>
Experience:</b></div><div>
</div><div>
Minimum:</div><ul><li>Experience with Total Loss handling or customer service experience.</li></ul><div>
</div><div>
Preferred:</div><ul><li>6+ months related experience.</li><li>Experience with handling high call volume in a professional call center.</li></ul><div>
</div><div><b>
Skills &amp; Abilities:</b></div><div>
</div><div>
Minimum:</div><ul><li>Solid comprehension of basic principles and practices of Company policies and procedures upon completion of formal and informal Claims Training.</li><li>Ability to muti-task in a fast-paced environment, prioritize responsibilities, and deliver accurate work products to expedite a claims resolution.</li><li>Has a passion for serving customers in their time of need.</li><li>Possesses advanced written and verbal communication skills to professionally represent the Company in multi-channel correspondence with internal and external customers.</li><li>Ability to facilitate engagement to maintain high morale and ensure employee retention.</li><li>Collaborates well with others. We are one team with a common goal.</li><li>Ability to build rapport utilizing emotional intelligence.</li><li>Views conflict resolution as an opportunity.</li><li>Has self-motivation and accountability while working remotely.</li><li>Demonstrated proficiency with MS Office products (Outlook, Word, Teams) and claims related software.</li><li>Must have dedicated workspace that is free from distractions.</li></ul><div>
</div><div>
Preferred:</div><ul><li>Demonstrates intellectual curiosity by seeking out efficiencies through process improvement or technology.</li><li>Takes ownership of any process they can improve.</li><li>Assumes positive intent in all interactions.</li><li>Seeks growth within and beyond this role.</li></ul>
Physical Requirements:
<div>
Continuously (66%-100%):<br>
<ul><li>Must be able to maintain a sedentary position for extended periods.</li><li>Must be able to communicate (electronically and telephonically) with team members, customers, and external parties.</li><li>Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time.</li><li>Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system.</li></ul>
Occasionally (Up to 33%):<br>
<ul><li>Must be able to bend, stoop, reach, climb, and/or stand to access files, documents, and other equipment.</li><li>Must be able to grasp, open, and close drawers, filing cabinets, and other equipment.</li></ul></div>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $32,363.00 - USD $56,701.00 /Yr.</div>

Appraisal Specialist

<div>Overview: Position Summary:<p></p><p>
If you are passionate about helping people restore their lives when the unexpected happens, and providing the best experience, then our Mercury Insurance Claims team could be the place for you! We offer dynamic and challenging opportunities to those who want to make a meaningful impact.</p><p>
Under general supervision, as an Auto Appraiser Sr. you will travel to various locations in your assigned territory to inspect and evaluate physical damage to vehicles for first and third-party claims. You will assess the current market value and estimate the cost of repair.</p><p>
At Mercury, we believe in nurturing growth, making time to have fun, and working together to make great things happen.</p><p><b>
Geo-Salary Information:
</b></p><div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><b><br>
State specific pay scales for this role are as follows:</b></div><div><b>
$55,318 to $96,646</b><b> (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)</b></div><div><b>
$50,289 to $87,860</b><b> (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)</b></div><div><b>
$45,260 to $79,074</b><b> (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)</b></div><div><b>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</b></div><div></div><b><br>
Responsibilities: Essential Job Functions:</b><p></p><ul><li>Ensures equitable settlement of damages and maintains good customer service and shop relations. Inspects and evaluates the degree of physical damage to vehicles for first and third-party claims; completes detailed summary of damage and estimates cost of repair based on knowledge of equipment, parts, and present values.</li><li>Presents estimates and reaches agreed upon price with repair facility and confirms assessment of damages and costs; negotiates settlements with related parties, as necessary. Researches total cash value of vehicle and parts by gathering and analyzing current market information to support total losses settlements.</li><li>Takes photographs of vehicles and physical damage to aid in the determination of liability and to substantiate findings; submits compliant reports and documentation. Performs re-inspections and authorizes supplemental repairs as necessary to ensure quality service and thorough restoration of damage.</li><li>Maintains communication with clients throughout repair process; reports initial evaluation and summary of damage, explains relevant procedures, responds to customer inquiries; provides complete, courteous, and timely customer service.</li></ul><p></p><ul><li><br>
Stays updated on current vehicle values, industry and market trends, and Company policy and procedures.</li></ul><p><b>
Qualifications: Education:</b></p><p>
Minimum:</p><ul><li>High School Diploma or GED.</li><li>6 months technical training.</li><li>You may be required to obtain a Company sponsored Adjuster&rsquo;s license to handle claims, to be secured upon hire.</li></ul><p>
Preferred:</p><ul><li>Advanced technical automotive repair training/certification.</li><li>Bachelor&rsquo;s Degree.</li></ul><p><b>
Experience:</b></p><p>
Minimum:</p><ul><li>2 years auto appraising experience.</li><li>Knowledge of Mitchell or CCC.</li></ul><p>
Preferred:</p><ul><li>Body or mechanical repair facility management experience.</li></ul><p><b>
Skills &amp; Abilities</b></p><p>
Minimum:</p><ul><li>Collaborates with the Claims Branch staff to confirm coverage, determine available limits, identify possible fraudulent activity, and obtain settlement approval.</li><li>Comprehensive knowledge of Company procedures and insurance contracts.</li><li>Solid understanding of automobile components, current values, and repair estimating practices to resolve and settle physical damage claims.</li><li>A general knowledge of automotive repair including mechanical, sheet metal, paint and frame repair is beneficial.</li><li>Technical skills to read and understand frame and alignment specifications.</li><li>Strong analytical ability to make complex, accurate assessments of damage and repairability.</li><li>Possessing a knowledge of current estimating software such as Mitchell or CCC is recommended.</li><li>Able to communicate effectively and professionally to insured&rsquo;s, claimants, attorneys, etc. in explaining the estimation and repair process while negotiating fair settlements with repair facilities.</li><li>Acting with initiative and passion, balancing decisiveness, and attention to detail, to drive results while working independently and under minimum supervision.</li><li>Requires organizational and time management skills to complete field assignments in a timely and accurate manner (automobile travel up to 50%).</li><li>Position includes use of a Company car in compliance with the Company Vehicle Use and Rules agreement.</li><li>Must meet established Company standards regarding personal driving history and current license status to be eligible for position.</li></ul><p>
Preferred:</p><ul><li>Demonstrates intellectual curiosity by seeking out efficiencies through process improvement or technology.</li><li>Take ownership of any process they can improve.</li><li>Assumes positive intent in all interactions.</li><li>Seeks growth within and beyond this role.</li></ul><br>
<p></p>
Physical Requirements:
<div>
Continuously (66%-100%):<br>
<ul><li>Must be able to maintain a sedentary position for extended periods.</li><li>Must be able to communicate (electronically and telephonically) with team members, customers, and external parties.</li><li>Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time.</li><li>Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system.</li></ul>
Occasionally (Up to 33%):<br>
<ul><li>Must be able to bend, stoop, reach, climb, and/or stand to access files, documents, and other equipment.</li><li>Must be able to grasp, open, and close drawers, filing cabinets, and other equipment.</li></ul></div>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $56,701.00 - USD $102,219.00 /Yr.</div>

Sr Auto Appraiser

<div>Overview:
<p>
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!</p><p></p><p><b><br>
Position Summary:</b></p><p>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!</p><p>
Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.</p><p></p><p><br>
The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.</p><br>
<p></p>
Geo-Salary Information:
<div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><br>
State specific pay scales for this role are as follows:</div><div></div><div><br>
$X62,860to $116,356 XX (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)</div><div></div><div><br>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities:
<p><b>
Essential Job Functions:</b></p><ul><li>Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.</li><li>Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers&rsquo; home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims.</li><li>Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed.</li><li>Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>Other functions may be assigned</li></ul><br>
<p></p>
Qualifications:
<p><b>
Education:</b></p><ul><li>Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</li><li>Valid driver&rsquo;s license is required.</li><li>Ability to obtain state specific property claims licensing, as required.</li><li>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</li></ul><p><b>
Experience:</b></p><ul><li>Have prior experience using estimating software like Xactimate.</li><li>Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation</li><li>Are known for clear and professional communication, both written and verbal</li><li>Are bilingual and/or have prior military experience is a plus</li><li>3-5+ years equivalent industry experience is preferred</li></ul><p><b>
Knowledge and Skills:</b></p><p>
As a Property Claims Field Adjuster 2, you will:</p><ul><li>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims</li><li>Have a passion for outstanding customer service</li><li>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</li><li>Be comfortable with and adaptable to new technology and business tools</li><li>Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate:</li></ul><p>
o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.</p><p>
o Ability to lift and carry up to 50 pounds.</p><ul><li>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</li><li>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</li><li>Drive to and from multiple locations and occasionally outside of normal business hours.</li></ul>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $76,829.00 - USD $142,213.00 /Yr.</div>

Property Claims Specialist Field II

Join Mercury Insurance Company and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.