Qureos Mentor

Mercy Cedar Rapids

<div>Work Shift
1000-1830 M-F
Work Shift
Day/Evening
Scheduled Weekly Hours
24
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Description
Job Duties<ul><li>
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.</li><li>
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome</li><li>
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department</li><li>
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others</li><li>
Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers</li><li>
Maintains accurate and real time documentation of patient care provided</li><li>
Assures patient privacy by knocking on doors, closing curtains and protecting patient information</li><li>
Responds within scope of practice to emergencies and life-threatening conditions</li><li>
Demonstrates support for changes in practice designed to improve performance.</li><li>
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers</li><li>
Maintain cleanliness and organization of patient rooms and department work areas</li><li>
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance</li><li>
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul> 
Department Specific Duties
Surgery Center:<ul><li>
Taking vital signs, charting, and reporting results to the nurse.</li><li>
Complete skin prep and hair removal per department protocol, if departmentally appropriate.</li><li>
Restock patient rooms per department protocol.</li><li>
Transport patients and families safely to their destination.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette</li><li>
Creates a welcoming environment for all healthcare team members.</li><li>
Demonstrates the ability to provide safe and effective patient care</li><li>
Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.</li></ul>
Professional Experience<ul><li>
Previous Patient Care Tech or Certified Nursing Assistant experience preferred</li></ul>
Education<ul><li>
High School diploma or equivalent preferred</li><li>
In addition, ONE of the following is preferred:<ul><li>
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
</li><li>a minimum of 2 years in a baccalaureate program
</li><li>one year in an Associate's Degree in Nursing program</li><li>
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program</li></ul></li></ul>
Licensure, Certification, Registration<ul><li>
Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.</li>
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date. 
<li>
</li></ul> 
Physical Requirements
Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Patient Care Tech - Surgery Center (0.6 Day/Eve)

<div>External Applicants Earn up to $5,000 Sign on Bonus!
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or provider in all aspects of patient care. This includes all interactions with patients and their families, in person during the clinic visit, telephonically and electronically. In addition, this position provides real-time charting, ensuring an accurate and completed medical record for each patient visit.
Job Description
Job Duties<ul><li>
Prepares instruments, supplies and protective devices for exam and testing prior to the visit.</li><li>
Rooms and prepares the patient for examination. This includes reviewing histories, allergies, medications, reason for visit and taking vitals.</li><li>
Per established standing orders of provider, orders/administers injections, orders/collects specimens for lab testing (ex. rapid strep tests) and performs phlebotomy as needed. Provides test results as directed by Provider.</li><li>
Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health, as directed by the provider.</li><li>
Prints after visit summary and completes discharge of patient from exam room. This may include scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.</li><li>
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the provider.</li><li>
Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.</li><li>
Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.</li><li>
Manages sample medication according to organizational policy and procedure.</li><li>
Orders and maintains adequate but not excessive medical supply inventory.</li><li>
Collects and documents urine drug screens in compliance with regulations.</li><li>
Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date.</li><li>
Populates patient-reported information into provider-built EPIC documentation tools for the specific disease states and preventative visits.</li><li>
Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present.</li><li>
Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by the team, patient education, orders, medications, referrals, explanations of the risks and benefits, and instructions for self-care and follow-up. Identify the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
General knowledge and understanding of anatomy, the diagnosis process, pharmacology (drug classifications, side effects, interactions) physiology, lab values, sterilization techniques and safe administration of medications.</li><li>
Operational knowledge of nebulizers, spirometers, EKG machines and other medical equipment.</li><li>
Ability to successfully perform venipuncture, EKGs, spirometry and other procedures as required.</li><li>
Basic computer knowledge and navigation of an E.H.R.</li></ul>
Professional Experience<ul><li>
Required: Successfully completed clinic transformation with assigned provider to include scribe training or go-live support; or hired directly into a provider area that has already implemented clinic transformation. The CMA will be trained as a Clinical Scribe immediately upon hire.</li><li>
Preferred: One year experience in a medical office.</li></ul>
Education<ul><li>
Education sufficient to obtain required certification.</li></ul>
Licensure, Certification, Registration<ul><li>
Medical Assistant Certification required.</li><li>
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse &amp; Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Clinical Scribe - CMA/LPN/RN - Prairie Creek Clinic - Full-Time

<div>Work Shift
Weekend Option
Scheduled Weekly Hours
24
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Description
Job Duties<ul><li>
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.</li><li>
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome</li><li>
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department</li><li>
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others</li><li>
Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers</li><li>
Maintains accurate and real time documentation of patient care provided</li><li>
Assures patient privacy by knocking on doors, closing curtains and protecting patient information</li><li>
Responds within scope of practice to emergencies and life-threatening conditions</li><li>
Demonstrates support for changes in practice designed to improve performance.</li><li>
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers</li><li>
Maintain cleanliness and organization of patient rooms and department work areas</li><li>
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance</li><li>
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul> 
Department Specific Duties
Short Stay Observation Unit:<ul><li>
Obtains equipment and CPMs needed for patients, with correct set up and removal as per physician orders and/or delegated to.</li><li>
Prepares rooms and pre-operative beds for surgery as trained and delegated to.</li><li>
Participates in regular stocking of supplies in patient rooms and alcoves as required by dept. standards.</li><li>
Demonstrates competency in computer navigation to access and find needed information effectively and efficiently as evidenced in hand-offs and documentation.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette</li><li>
Creates a welcoming environment for all healthcare team members.</li><li>
Demonstrates the ability to provide safe and effective patient care</li><li>
Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.</li></ul>
Professional Experience<ul><li>
Previous Patient Care Tech or Certified Nursing Assistant experience preferred</li></ul>
Education<ul><li>
High School diploma or equivalent preferred</li><li>
In addition, ONE of the following is preferred:<ul><li>
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
</li><li>a minimum of 2 years in a baccalaureate program
</li><li>one year in an Associate's Degree in Nursing program</li><li>
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program</li></ul></li></ul>
Licensure, Certification, Registration<ul><li>
Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.
</li></ul>Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Patient Care Tech - Short Stay Observation Unit (0.6 Weekend Option)

<div>Work Shift
8 hour days Monday-Friday, no weekends!
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Description
Job Duties<ul><li>
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.</li><li>
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome</li><li>
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department</li><li>
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others</li><li>
Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers</li><li>
Maintains accurate and real time documentation of patient care provided</li><li>
Assures patient privacy by knocking on doors, closing curtains and protecting patient information</li><li>
Responds within scope of practice to emergencies and life-threatening conditions</li><li>
Demonstrates support for changes in practice designed to improve performance.</li><li>
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers</li><li>
Maintain cleanliness and organization of patient rooms and department work areas</li><li>
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance</li><li>
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul> 
Department Specific Duties
Pulmonary Medicine Center:<ul><li>
Assist with turning patients, skin and fall risk assessments and interventions</li><li>
Answer phones, make follow-up appointments for discharging patients</li><li>
Ambulate patients with the use of a gait belt</li></ul>
Knowledge, Skills and Abilities<ul><li>
Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette</li><li>
Creates a welcoming environment for all healthcare team members.</li><li>
Demonstrates the ability to provide safe and effective patient care</li><li>
Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.</li></ul>
Professional Experience<ul><li>
Previous Patient Care Tech or Certified Nursing Assistant experience preferred</li></ul>
Education<ul><li>
High School diploma or equivalent preferred</li><li>
In addition, ONE of the following is preferred:<ul><li>
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
</li><li>a minimum of 2 years in a baccalaureate program
</li><li>one year in an Associate's Degree in Nursing program</li><li>
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program</li></ul></li></ul>
Licensure, Certification, Registration<ul><li>
Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.
</li></ul>Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Patient Care Tech - Pulmonary Medicine Center (1.0 Days No Weekends!)

<div>Schedule: Monday - Friday 7:30 AM - 4:00 PM.
No Holidays or Weekends!
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Description
Job Duties<ul><li>
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.</li><li>
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome</li><li>
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department</li><li>
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others</li><li>
Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers</li><li>
Maintains accurate and real time documentation of patient care provided</li><li>
Assures patient privacy by knocking on doors, closing curtains and protecting patient information</li><li>
Responds within scope of practice to emergencies and life-threatening conditions</li><li>
Demonstrates support for changes in practice designed to improve performance.</li><li>
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers</li><li>
Maintain cleanliness and organization of patient rooms and department work areas</li><li>
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance</li><li>
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul> 
Department Specific Duties
Cardiovascular:
<ul><li>Transports patients</li><li>
Provides patient care to include but not limited to rooming patients, taking vitals, patient transfer assists, and cleaning rooms/procedure room turnaround</li><li>
Schedules procedures via computer</li><li>
Orders supplies, stocks rooms, and monitors/tracks expiration dates</li></ul>
Knowledge, Skills and Abilities<ul><li>
Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette</li><li>
Creates a welcoming environment for all healthcare team members.</li><li>
Demonstrates the ability to provide safe and effective patient care</li><li>
Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.</li></ul>
Professional Experience<ul><li>
Previous Patient Care Tech or Certified Nursing Assistant experience preferred</li></ul>
Education<ul><li>
High School diploma or equivalent preferred</li><li>
In addition, ONE of the following is preferred:<ul><li>
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
</li><li>a minimum of 2 years in a baccalaureate program
</li><li>one year in an Associate's Degree in Nursing program</li><li>
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program</li></ul></li></ul>
Licensure, Certification, Registration<ul><li>
Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.
</li></ul>Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Patient Care Tech - Cardiovascular - Full-Time