Qureos Mentor

Mercy Cedar Rapids

<div>This is a PRN status position. The hours worked for this position will be on 2nd shift, which is 3:00pm -11:30pm and will include weekends &amp; holidays.
Work Shift
Weekend
Scheduled Weekly Hours
0
Summary
This role supports Mercy's philosophy of patient centered care by being an advocate on the phone and the first impression for Mercy Medical Center by answering calls with a friendly, pleasant, and calm voice. This role also requires asking clear and concise questions while providing sufficient answers, and will transfer calls to appropriate patient rooms, hospital departments, and staff. Will announce emergency codes via the hospital intercom with an immediate response and calm voice providing direction to hospital staff, security, and other emergency services. The team works closely with Mercy Medical Center&rsquo;s volunteer staff by directing volunteers to assist patients, families, and visitors to requested departments.
Job Description
Job Duties<ul><li>
Serves as the primary contact for inbound phone calls to Mercy Medical Center.</li><li>
Properly manages calls by prioritizing, screening, paging, and redirecting inbound calls to appropriate locations.</li><li>
Serves as the primary contact for internal emergency incidents by way of answering emergency phone lines and announcing emergency code messages in a clear, calm and concise manner.</li><li>
Serves as the primary contact for Mercy Answering Service as it pertains to triaging inbound patient calls which an on-call medical representative may be necessary.</li><li>
Understands and provides effective communication with providers, department managers, and medical staff.</li><li>
Monitors and triages medical alarm notifications.</li><li>
Works in conjunction with Mercy&rsquo;s Security and Emergency Management departments in order to effectively monitor radio communication, security cameras, security notifications, and initiating emergency communication when necessary.</li><li>
Follows departments documented communication expectations with regards to the team.</li><li>
Utilizes provided Information Technology tools in order to ensure efficient call center support.</li><li>
Aids various internal departments when additional help is needed.</li><li>
Maintains accurate documentation as it relates to Telecom protocols and procedures.</li><li>
Provides hospital and/or patient information for inbound calls while adhering to Health Insurance Portability and Accountability Act (HIPAA).</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Has a basic knowledge of how to work with multi-line phones and multiple computer software.</li><li>
Is a customer service professional with a courteous and concise speaking voice who can carry on a conversation, with customers, to obtain positive outcomes from their requests.</li></ul>
Professional Experience<ul><li>
Previous customer service knowledge, multiple phone line knowledge preferred.</li><li>
Basic computer skills required.</li></ul>
Education<ul><li>
High School Diploma or Equivalent Required</li></ul>
Licensure, Certification, Registration<ul><li>
N/A</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Telecom Operator

<div>Work Shift
Day
Scheduled Weekly Hours
10
Summary
This position supports Mercy's philosophy of patient centered care by providing an exceptional customer service experience and working with the team to increase sales for the Gift Shops.
Job Description
Job Duties<ul><li>
Open and close the shop, following shop procedures.</li><li>
Prepare cash register drawers for the next day.</li><li>
Understand the POS system, charge terminal and payroll deduction reader.</li><li>
Utilize proper phone etiquette and knowledge of flower phone order procedures.</li><li>
Fulfill online Gift Shop orders as requested.</li><li>
Follow procedures for deliveries to patients and hospital staff.</li><li>
Demonstrate knowledge of shop merchandise, maintain supply levels and ensure upkeep of shop appearance.</li><li>
Maintain a team atmosphere with staff and volunteers.</li><li>
Attend scheduled staff meetings.</li><li>
Deliver a high level of customer service.</li><li>
Meet and exceed personal and store sales&rsquo; goals.</li><li>
If applicable to work location, understands and operates barista equipment, follows procedures, and complies with department of health regulations and rules.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Maintain confidentiality of sensitive information.</li><li>
Able to learn cash management principles and procedures.</li><li>
Knowledge of customer service standards and procedures.</li><li>
Able to operate cash register and Gift Shop POS system.</li></ul>
Professional Experience<ul><li>
Previous retail experience preferred.</li></ul>
Education<ul><li>
High School Graduate or equivalent preferred.</li></ul>
Licensure, Certification, Registration<ul><li>
N/A</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Gift Shop Clerk

<div>Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by taking the patient's data and creating a radiation therapy plan that helps destroy the cancer while limiting the treatment side effects. Is a member of the radiation oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. Is cognizant of procedures commonly used in brachytherapy and has the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
Job Description<ul><li>
Job Duties<ul><li>
Designs a treatment plan by means of computer and/or manual computation with optimal beam geometry to deliver a prescribed radiation dose and spare critical structures in accordance with the Radiation Oncologist's prescription.</li><li>
Identifies and contours normal and dose-limiting structures by utilizing images from one or more data sets. Assumes proficiency in image registration with various image data sets to include CT, MRI and PET.</li><li>
Creates and transfers reference images and localization markers for portal verification and treatment delivery to include DRRs, CBCTs and other IGRT methods, as specified.</li><li>
Supervises, performs, or assists in simulations and tumor localization using specified imaging devices including, but not limited to CT, MRI, and PET.</li><li>
Supervises, performs, or assists in the planning and implementation of the fabrication of compensation filters, custom shields, wedges, and other beam modifying devices.</li><li>
Supervises, performs, or assists in the planning and implementation of the production of molds, casts, and other immobilization devices.</li><li>
Communicates with the radiation therapist(s) and assume an advisory role in the implementation of the treatment plan including: the correct use of immobilization devices, compensators, wedges, field arrangement, and other treatment or imaging parameters.</li><li>
Performs calculations for the accurate delivery of the prescribed dose, document all pertinent information in the patient record, and verify the mathematical accuracy of all calculations by an approved method.</li><li>
Provides assistance and technical support to the Medical Physicist, in radiation safety and protection, qualitative machine calibrations, quality assurance of treatment plans and radiation oncology equipment.</li><li>
Operates and performs quality assurance, under the direction of the Medical Physicist, on the treatment planning computer(s).</li><li>
Supervises, performs, or assists in the application of specific methods of patient and/or beam dosimetry as directed by the Medical Physicist.</li><li>
Assists in brachytherapy procedures by performing treatment planning and dose calculations. May perform or assist in the receiving, loading, and shipping of radioactive materials.</li><li>
Utilizes radiation monitoring devices to measure radioactivity and perform assays.</li><li>
Teaches applied aspects of medical dosimetry to students, radiation therapists and residents.</li><li>
Participates in clinical research, continuing education, and in quality improvement processes.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul></li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
A qualified Physicist Assistant/Medical Dosimetrist is able to demonstrate an understanding of topics including, but not limited to, cancer, radiation biology, radiation therapy techniques, radiation oncology physics, equipment technology, quality assurance, radiation safety and protection, anatomy and physiology, and mathematics to generate treatment plans.</li><li>
They are responsible for communicating the plan to the Radiation Oncologist, Medical Physicist and Radiation Therapist from creation to implementation.</li><li>
Knowledgeable in the areas of anatomy, physiology, clinical oncology, radiobiology, radiation physics, and radiation safety.</li><li>
Expertise in the technical aspects of radiation oncology and medical physics to develop optimal treatment plans.</li><li>
Knowledgeable in health care informatics-including the resources, devices and methods to acquire, store and retrieve data. Tools include computers as well as clinical guidelines, current medical terminology, information and communication systems.</li><li>
Possess good communication and interpersonal skills to facilitate the exchange of information with patients, family members, the radiation oncology treatment team as well as outside entities.</li><li>
Has high level critical thinking and problem-solving skills.</li><li>
Works independently, but in collaboration with the Radiation Oncologist and Medical Physicist.</li><li>
Has working knowledge of radiation safety principles and practices as well as current rules and regulations of the Nuclear Regulatory Commission and other regulatory agencies.</li><li>
Has the ability to interpret criteria and develop treatment plans as defined by relevant treatment protocols.</li><li>
Has mathematical skills including algebra, trigonometry, and introductory calculus.</li></ul>
Professional Experience<ul><li>
2 years Radiation Therapy experience required.</li><li>
Previous Medical Dosimetry experience preferred.</li></ul>
Education<ul><li>
Graduate from a JRCERT accredited program who is MDCB eligible required.</li></ul>
Licensure, Certification, Registration<ul><li>
ARRT certification required.</li><li>
Certified Medical Dosimetrist (CMD) required.</li></ul>
Pay Rate Type
Salary
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Dosimetrist

<div>External Applicants Earn up to $5,000 Sign on Bonus!
Neurosurgery Clinic Nurse &ndash; No Nights, No Weekends
Looking for a role where you can truly see the impact of your work? Join our growing Neurosurgery Clinic team and help guide patients through life-changing surgical care. 
What You&rsquo;ll Love:<ul><li>
Monday&ndash;Friday | 8:00 AM &ndash; 4:30 PM</li><li>
No on-call, nights, or weekends</li><li>
Work with an experienced, supportive team of physicians, nurse practitioners, and nurses</li><li>
Be part of a clinic using advanced minimally invasive robotic spine surgery</li></ul>
In this role, you&rsquo;ll coordinate care, educate patients through our pre-surgery program, and help ensure a seamless experience from consultation to recovery. You&rsquo;ll also expand your knowledge of spinal anatomy, imaging, and advanced procedures while seeing firsthand how surgery can restore patients&rsquo; quality of life. 
Grow with us: Clinical ladder opportunities, Earn &amp; Learn programs, and scholarships for continuing education.
If you&rsquo;re a compassionate, detail-oriented nurse who loves patient-centered care, we&rsquo;d love to have you on our team.
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or provider in all aspects of patient care. This includes all interactions with patients and their families; in person during the clinic visit, telephonically and electronically. In addition, this position provides real-time charting, ensuring an accurate and completed medical record for each patient visit.
Job Description
Job Duties<ul><li>
Prepares instruments, supplies and protective devices for exam and testing prior to the visit.</li><li>
Rooms and prepares the patient for examination. This includes reviewing histories, allergies, medications, reason for visit and taking vitals.</li><li>
Per established standing orders of provider, orders/administers injections, orders/collects specimens for lab testing (ex. rapid strep tests) and performs phlebotomy as needed. Provides test results as directed by Provider.</li><li>
Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health, as directed by the provider.</li><li>
Prints after visit summary and completes discharge of patient from exam room. This may include scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.</li><li>
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the provider.</li><li>
Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.</li><li>
Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.</li><li>
Manages sample medication according to organizational policy and procedure.</li><li>
Orders and maintains adequate but not excessive medical supply inventory.</li><li>
Collects and documents urine drug screens in compliance with regulations.</li><li>
Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date.</li><li>
Populates patient-reported information into provider-built EPIC documentation tools for the specific disease states and preventative visits.</li><li>
Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present.</li><li>
Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by team, patient education, orders, medications, referrals, explanations of risks and benefits, and instructions for self-care and follow-up. Identify the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
General knowledge and understanding of anatomy, the diagnosis process, pharmacology (drug classifications, side effects, interactions) physiology, lab values, sterilization techniques and safe administration of medications.</li><li>
Operational knowledge of nebulizers, spirometers, EKG machines and other medical equipment.</li><li>
Ability to successfully perform venipuncture, EKGs, spirometry and other procedures as required.</li><li>
Basic computer knowledge and navigation of an E.H.R.</li></ul>
Professional Experience<ul><li>
Required: Successfully completed clinic transformation with assigned provider to include scribe training or go-live support; or hired directly into a provider area that has already implemented clinic transformation. The CMA will be trained as a Clinical Scribe immediately upon hire.</li><li>
Preferred: One year experience in a medical office.</li></ul>
Education<ul><li>
Graduate of an accredited medical assistant program required.</li></ul>
Licensure, Certification, Registration<ul><li>
Medical Assistant Certification or Nursing required.</li><li>
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse &amp; Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Clinical Scribe - CMA/LPN/RN - Neurosurgery Clinic

<div>External Applicants earn up to $5K signing bonus!
Join the Gastroenterology team at Mercy Medical Center where supportive leadership, an experienced team, and true collaboration drive exceptional patient care. Our growing GI service line offers the energy of a fast-paced environment while maintaining a culture that values balance and teamwork.
Here you can build your career alongside dedicated professionals who are committed to excellence, without sacrificing your personal life. Enjoy no weekends, call, or holidays, all within a department that prioritizes both high quality care and work life balance.
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This job supports Mercy&rsquo;s philosophy of patient centered care by presenting excellent customer service and enables the facilitation of positive patient outcomes by providing nursing support to a Mercy provider.
Job Description<h2 class="jobSectionHeader">
Job Duties</h2><ul><li>
Triages patients either in person or on telephone. Schedules appointments, answers questions and/or determines the need for provider intervention.</li><li>
Supports the practice and acts as a liaison between the providers and patients.
</li><li>Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the providers.</li><li>
Processes medication requests/changes/refills per established protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.</li><li>
Collects and enters quality data into EHR</li><li>
Meets requirements for handling and disposing of bio-hazardous waste.</li><li>
Provides patient education as needed for the scheduled test/procedures.</li><li>
Provides assistance with diagnostic procedures and treatments as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.</li><li>
Effectively documents within the electronic health record.</li><li>
Provides patient education as needed for the scheduled test/procedures.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul><h2 class="jobSectionHeader">
Department Specific Duties</h2>
Gastroenterology Clinic
<ul><li>Rooms and prepares patient for examination. This includes histories, vitals, reason for visit, presenting symptoms and current medication list.</li><li>
Completes discharge of patient from exam room. This may include written instructions, scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.</li><li>
Prepares the exam and treatment rooms, including instrument, supplies and protective devices for exam and testing. Maintains and stocks supplies. Cleans and sterilizes instruments in accordance with infection control and manufacturer recommendations.</li><li>
Maintains on-site sample medications according to Mercy's policies and procedures</li><li>
Administers injections as needed.</li><li>
Reviews medical records prior to patient visits to ensure physician/provider has appropriate history to see the patient, if not, facilitates receipt of documentation, testing results, and imaging.</li><li>
Provide clinical scribe coverage as needed.</li><li>
Communicate test results and medication changes to patients.</li><li>
Provides coverage for other nursing staff if/when needed.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills &amp; Abilities</h2><ul><li>
Excellent communication and customer service skills, computer skills, organization, time management, attention to detail and the ability to remain poised and efficient in a fast-paced environment.</li></ul><h2 class="jobSectionHeader">
Professional Experience</h2><ul><li>
Previous experience in a medical office setting is preferred.</li></ul><h2 class="jobSectionHeader">
Education</h2><ul><li>
Education sufficient to obtain required licensure.</li></ul><h2 class="jobSectionHeader">
Licensure, Certification, Registration</h2><ul><li>
Currently licensed to practice as a Registered Nurse in the state of Iowa or compact state required OR CMA Certified.</li><li>
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse &amp; Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Clinic RN/LPN/CMA - Gastro Clinic

<div>Work Shift
Day/Evening
Scheduled Weekly Hours
8
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
Job Description
Job Duties<ul><li>
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.</li><li>
Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome</li><li>
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department</li><li>
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others</li><li>
Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers</li><li>
Maintains accurate and real time documentation of patient care provided</li><li>
Assures patient privacy by knocking on doors, closing curtains and protecting patient information</li><li>
Responds within scope of practice to emergencies and life-threatening conditions</li><li>
Demonstrates support for changes in practice designed to improve performance.</li><li>
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers</li><li>
Maintain cleanliness and organization of patient rooms and department work areas</li><li>
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance</li><li>
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette</li><li>
Creates a welcoming environment for all healthcare team members.</li><li>
Demonstrates the ability to provide safe and effective patient care</li><li>
Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.</li></ul>
Professional Experience<ul><li>
Previous Patient Care Tech or Certified Nursing Assistant experience preferred</li></ul>
Education<ul><li>
High School diploma or equivalent preferred</li><li>
In addition, ONE of the following is preferred:<ul><li>
completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
</li><li>a minimum of 2 years in a baccalaureate program
</li><li>one year in an Associate's Degree in Nursing program</li><li>
comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program</li></ul></li></ul>
Licensure, Certification, Registration<ul><li>
Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.
</li></ul>Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Patient Care Tech - Cardiac Stroke Center (0.2 Day/Eve)

<div>External Applicants Earn up to $5,000 Sign on Bonus!
Work Shift
Day
Scheduled Weekly Hours
40
Summary
This position supports Mercy&rsquo;s philosophy of patient centered care by facilitating the delivery of health care services by providing knowledgeable support to the physician or provider in all aspects of patient care. This includes all interactions with patients and their families, in person during the clinic visit, telephonically and electronically. In addition, this position provides real-time charting, ensuring an accurate and completed medical record for each patient visit.
Job Description
Job Duties<ul><li>
Prepares instruments, supplies and protective devices for exam and testing prior to the visit.</li><li>
Rooms and prepares the patient for examination. This includes reviewing histories, allergies, medications, reason for visit and taking vitals.</li><li>
Per established standing orders of provider, orders/administers injections, orders/collects specimens for lab testing (ex. rapid strep tests) and performs phlebotomy as needed. Provides test results as directed by Provider.</li><li>
Provides patient instruction using pre-approved patient education materials specific to the chief complaint or for the health promotion of observed behaviors known to contribute to poor health, as directed by the provider.</li><li>
Prints after visit summary and completes discharge of patient from exam room. This may include scheduling a follow-up appointment, providing referral information or scheduling patients for testing procedures and providing instructions.</li><li>
Manages phone calls to patients regarding test/lab results and provides appropriate instruction for treatment, as directed by the provider.</li><li>
Processes medication requests/changes/refills per established written protocols. This includes having knowledge of medications, including basic dosages, side effects and interactions.</li><li>
Provides assistance with diagnostic procedures (ex. EKGs) and treatments (ex. Nebulizer treatments) as directed by the provider. This includes obtaining specimens, labeling and disposition to the laboratory and explaining diagnostic procedures to patient as needed.</li><li>
Manages sample medication according to organizational policy and procedure.</li><li>
Orders and maintains adequate but not excessive medical supply inventory.</li><li>
Collects and documents urine drug screens in compliance with regulations.</li><li>
Prepares the progress note for the patient visit by manually bringing in provider-built EPIC documentation tools for the following sections: history of present illness, review of system, physical exam, assessment and plan. Ensures health maintenance section (including quality reporting measures) and immunizations are up to date.</li><li>
Populates patient-reported information into provider-built EPIC documentation tools for the specific disease states and preventative visits.</li><li>
Communicates a summary of the patient-reported information to the provider prior to entry of the room or within the room with the patient present.</li><li>
Accurately and thoroughly documents the encounter with the patient as it is being performed by the provider, which may include documentation in the following sections: problem list, history of present illness, review of systems, physical exam, assessment and plan, procedures and treatments performed by the team, patient education, orders, medications, referrals, explanations of the risks and benefits, and instructions for self-care and follow-up. Identify the portions of the encounter that were scribed on behalf of the provider using the scribe signature per policy.</li><li>
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.</li></ul>
Knowledge, Skills and Abilities<ul><li>
General knowledge and understanding of anatomy, the diagnosis process, pharmacology (drug classifications, side effects, interactions) physiology, lab values, sterilization techniques and safe administration of medications.</li><li>
Operational knowledge of nebulizers, spirometers, EKG machines and other medical equipment.</li><li>
Ability to successfully perform venipuncture, EKGs, spirometry and other procedures as required.</li><li>
Basic computer knowledge and navigation of an E.H.R.</li></ul>
Professional Experience<ul><li>
Required: Successfully completed clinic transformation with assigned provider to include scribe training or go-live support; or hired directly into a provider area that has already implemented clinic transformation. The CMA will be trained as a Clinical Scribe immediately upon hire.</li><li>
Preferred: One year experience in a medical office.</li></ul>
Education<ul><li>
Education sufficient to obtain required certification.</li></ul>
Licensure, Certification, Registration<ul><li>
Medical Assistant Certification required.</li><li>
Current certification in Basic Life Support (BLS), in accordance with the American Heart Association required.</li><li>
Iowa Dependent Adult Abuse &amp; Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.</li></ul>
Pay Rate Type
Hourly
Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.</div>

Clinical Scribe - CMA/LPN/RN - Prairie Creek Clinic - Full-Time

Join Mercy Cedar Rapids and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.