Qureos Mentor

Meritage Homes

<div><b>Responsibilities</b><div><br>
The Sales Associate&rsquo;s primarily responsibility is to embrace Meritage Active Sales (MAS) sales strategies and philosophy to generate new home sales by leveraging the relationships with the Realtor and new home buyer and by utilizing all available tools, to demonstrate value, selling, and closing homes with an emphasis on exceptional customer service. The Sales Associate will work closely with their peers and leader to develop into a Sales Counselor, including meeting the requirements of their Real Estate license where applicable.</div><div></div><div><br>
</div><div>FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES:</div><br>
<div></div><ul><li>
Embrace, promote, and engage in our MAS philosophy and strategies.</li><li>
Accomplish sales, closing, and customer service goals, and other objectives as determined by your Sales Leader.</li><li>
Train and develop under their peers and leadership team to learn the objectives and requirements of becoming a Sales Counselor.</li><li>
Prospect for opportunities to influence individual agents and brokers within their assigned DSA to prioritize Meritage Homes&rsquo; listings to their clients and appropriately advocate for those buyers they represent to select a Meritage home when considering their final purchase decision.<ul><li>
Cultivate new real estate agent relationships through various methods that create long term partnerships.</li><li>
Grow recurring business from agents and realtors who we have done business with in the past, leveraging the benefits of Agents Rock.</li></ul></li><li>
Proactively utilize CRM system to effectively and efficiently manage prospecting, sales, and communication efforts with agents and buyers.</li><li>
Help connect unrepresented homebuyers to real estate agents and foster the partnership through the homebuying process.</li><li>
Actively partner with others to ensure the overall look of the homes, listings, communities, and surrounding area within an assigned DSA are pristine, so our real estate agents and buyers enjoy a quality experience online and in the field.</li><li>
Leverage Meritage taught sales techniques to maximize sales performance.</li><li>
Utilize strong social media skills to promote and sell Meritage listings.</li><li>
Engage visitors and offer to demonstrate our models, amenities, and/or showcase homes depending on the needs of the Realtor or prospective buyer as well as the construction stage of our listings. Showings can also be scheduled through available technology to make it convenient for the customer.<ul><li>
Staff models or listings as deemed necessary by sales leader in your DSA.</li></ul></li><li>
Strategically utilize all pertinent listing information and marketing collateral material for showings of our listings.</li><li>
Directly ask for Meritage listings to be included in the agent&rsquo;s prospective list of homes they will show their client when appropriate. Provide agent with other listings within a DSA that might meet their customer&rsquo;s needs to increase the likelihood they will choose a Meritage home if determined though the sales process.</li><li>
Regularly visit agents and agent offices within the assigned DSA to promote MAS, agent programs and incentives, available and future listings, and opportunities to conduct sales transactions and build long term partnerships and relationships.</li><li>
Consistently promote and host completed Meritage Homes listings for open house events within the assigned DSA.</li><li>
As needed, travel to meet Realtors and their buyers at Meritage listings to help any agent or buyer needs in viewing one of our homes or models in the metro area.</li><li>
Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&amp;R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.</li><li>
Ensure accurate and timely completion of all buyer paperwork and internal reporting information.</li><li>
Assist buyers with scheduling appointments with operations managers, mortgage, and title companies as valuable to achieve timely closings.</li><li>
Understand the current status of customer loans and facilitate communication between MTH Mortgage and the buyer&rsquo;s agent to help expediate the processing of the mortgage.</li><li>
Demonstrate strong command of key details for all communities and listings within a DSA including the pricing, features, completion timing, and other details of each available home as well as area information like schools, shopping, transportation corridors, etc.</li><li>
Know where to access, and how to use, information important to help agents as they promote Meritage Homes to their clients.</li><li>
Learn and leverage extensive product knowledge of plans, features, pricing, options, warranties, and construction knowledge specific to Meritage.<ul><li>
How we differ from the new home competitors in the DSA as well as used homes in the DSA.</li><li>
Know our unique selling proposition and how to present to agents and their clients.</li><li>
Keep current to understand the resale market and available listings in your assigned DSA</li><li>
Maintain knowledge of local markets statistics, real estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.</li></ul></li><li>
Update the agent and buyer throughout the entire purchase process. Act as point of contact for agents throughout the purchase and assist agents with resolution of any questions or problems encountered up to the time of closing. Always proactively engage the agent on any correspondence directly sent to the buyer.</li><li>
Ensure customer satisfaction from initial visit to closing for agents and their clients</li></ul><div></div><div><br>
Secondary:</div><ul><li>
Complete all on-boarding and other assigned training</li><li>
Strive to maintain, improve and promote the company&rsquo;s image with prospects, customers, homeowners, agents within the community.</li><li>
Establish and maintain relationships with realtors and organizations such as MTH Mortgage and Carefree Title or associated title company..</li><li>
Attend weekly sales meetings or other meetings directed by management</li><li>
Special projects and other duties as assigned.</li></ul><div></div><div><br>
REPORTING STRUCTURE:</div><div></div><div><br>
Immediate Supervisor: Division VP Sales or Director</div><div></div><div><br>
#earlycareer</div><div>
#LI-AJ3</div><br>
<br>
<b>Qualifications</b><ul><li><div><b><br>
ACTIVE State RE License required (if applicable, state specific)</b></div></li><li><div>
A minimum of 3-5 years of experience with proven success in commissioned sales</div></li><li><div>
Computer proficient and ability to understand financial principles</div></li><li><div>
Excellent verbal and written communication skills</div></li><li><div>
Ability to prospect, build relationships, and develop marketing strategies</div></li><li><div>
Professional appearance and presentation</div></li><li><div><b>
Ability to work evenings, weekends, and some holidays</b></div></li></ul><br>
<br>
<b>Overview</b><div><br>
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.&reg;. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune&rsquo;s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.</div><div></div><div><br>
When joining Meritage Homes, you and your career can benefit in several ways, including:</div><ul><li>
A work environment that encourages creativity and innovative ideas from every level</li><li>
An organization that lives by its core values everyday</li><li>
Team atmosphere where every individual is considered a vital asset</li><li>
State of the art technology to provide an optimal working environment</li><li>
A competitive pay structure</li><li>
Strong benefits</li><li>
Flexibility in work-life integration</li><li>
Team-oriented environment where all individuals play an integral role in the company</li><li>
Opportunity to further your career in a growing national organization</li><li>
Maintain a competitive drive to be the best</li></ul></div>

Sales Associate

<div>Responsibilities:
<div>
Meritage Homes is looking for a Purchasing Agent to support our XXX Division. This person will:</div><ul><li>
Research and resolve Vendor disputes; including product or pricing issues, and invoice and contract discrepancies and coordinate pricing adjustments when necessary</li><li>
Build and maintain effective relationships with trade partners to better meet bidding and production requirements</li><li>
Work collaboratively with other departments, including land development, construction, marketing, finance, and design, to ensure all internals goals and deadlines are met</li><li>
Communicate product changes to Sales, Construction, and Subcontractors</li><li>
Initiate bid events with subcontractors, perform bid analysis, and create and compile contract confirmations as well as all backup as necessary for audit compliance</li><li>
Assist in base cost and option price analysis</li><li>
Assist in reviewing house budgets to verify accurate base house and margin costs</li><li>
Assist in end-of-month cost-off process to get accruals for current month closings</li></ul><p>
#LI-AJ3</p>
Qualifications:
<div><b>
Policy Related</b></div><ul><li>
Ensure that all purchasing actions meet Meritage Homes policies and procedure requirements and are aligned with company ethics guidelines</li><li>
Understand and ensure all internal purchasing audit requirements are met. Make sure that all purchasing actions related to audits are regularly checked to ensure your work is &quot;audit-ready&quot; every day</li></ul><div><b>
Vendor Related</b></div><ul><li>
Establish and maintain effective vendor relationships</li><li>
Have a clear understanding of vendor capabilities within your sphere of influence to ensure all goals are met. Communicate vendor inadequacies when needed</li><li>
Work with divisional PA's to compile a nation-wide assessment of vendor capabilities.</li><li>
Gather information related to vendor performance from SCI manager, construction and customer care and use that information to ensure the best &quot;total&quot; costs are achieved when considering costs related to quality, productivity and service</li><li>
Resolve contract issues with vendors</li></ul><div><b>
Bid Related</b></div><ul><li>
Ensure scopes of work are current and specific to each vendor and that each vendor clearly understands them</li><li>
Prepare bid packages including specifications and bidder lists prior to bidding</li><li>
Analyze vendor bids to ensure all items are aligned with specifications and all costs are included and no aspects of the bid are missing</li><li>
Compare new bids to pre-determined estimates to ensure alignment with expectations</li><li>
Negotiate with vendors to develop the most cost effective pricing</li><li>
When needed, provide ideas to better align bids with estimated pricing</li><li>
Produce all bid analysis documents. Assemble a bid analysis for vendor selection team</li><li>
Provide guidance concerning &quot;best&quot; choices for contracting new community</li></ul><div><b>
Product and Contract Related</b></div><ul><li>
Ensure all vendors are correctly contracted and meet company insurance requirements prior to perform any work</li><li>
Maintains and supplies weekly, monthly and quarterly reporting as needed to support decision making</li><li>
Ensure all change documentation is properly filed to ensure easy access for future needs</li><li>
Identify opportunities to improve costing efforts</li><li>
Ensure all specification changes are properly reflected in current contracts</li><li>
Work with National Purchasing team to maximize rebate collection</li></ul>
Overview:
<div>
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.&reg;. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune&rsquo;s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.</div><div></div><div><br>
When joining Meritage Homes, you and your career can benefit in several ways, including:</div><ul><li>
A work environment that encourages creativity and innovative ideas from every level</li><li>
An organization that lives by its core values everyday</li><li>
Team atmosphere where every individual is considered a vital asset</li><li>
State of the art technology to provide an optimal working environment</li><li>
A competitive pay structure</li><li>
Strong benefits</li><li>
Flexibility in work-life integration</li><li>
Team-oriented environment where all individuals play an integral role in the company</li><li>
Opportunity to further your career in a growing national organization</li><li>
Maintain a competitive drive to be the best</li></ul></div>

Purchasing Agent

<div><b>Responsibilities</b><div><b><br>
PURPOSE AND SUMMARY:</b></div><div></div><div><br>
To direct the Customer Care process and staff within assigned areas. The Area Customer Care Manager sets expectations, provides direction and to support to the CC Team to ensure Meritage Homes Standards of Service are attained. Serves as a key representative for Meritage Homes and is ultimately responsible for addressing issues affecting homeowner satisfaction post-closing.</div><div></div><div><b><br>
FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES:</b></div><ul><li>
Focus on Meritage Homes AVID results in the direction of the Customer Care Team; work product of incumbent significantly impacts the company&rsquo;s AVID survey score.</li><li>
Review/act on all new homeowner surveys.</li><li>
Hire, supervise, and direct the work of the Customer Care Team.</li><li>
Provide ongoing product and customer service training, and support to the Customer Care Team.</li><li>
Ensure the CC Team expedites minor and major home repairs within &ldquo;the spirit&rdquo; of the new home warranty guidelines, the Register of Contractor (ROC) standards, and in accordance with customer service standards set by Meritage Homes.</li><li>
Administer a pro-active customer service program.</li><li>
Work in conjunction with Community Construction and Sales Managers to establish a team approach to Customer Satisfaction.</li><li>
Understand the manufacture&rsquo;s recommendations for the use and application of their products; provide ongoing training to the CC Team to ensure they understand product features and warranty provisions, and can explain/demonstrate them to new homeowners.</li><li>
In conjunction with the Customer Care Managers/Associates, provide oversight of the work of subcontractors and vendors; ensure the quality and timeliness of work performed; resolve issues in a proactive manner and, as necessary, determine when payment should be withheld.</li><li>
Audit, verify and approve for payment, purchase orders for work completed that is deemed not to be the responsibility of a Subcontractor and/or Trade Partner; ensure cost effective resolutions to customer warranty and satisfaction issues.</li><li>
Budget responsibility.</li><li>
Ultimately responsible for resolving issues that have been elevated from a Customer Care Team Member, unsatisfied homeowner, homeowner association, or subcontractor.</li><li>
May perform on-site QA inspections and initiate follow-up calls/meetings with the homeowner.</li><li>
Compile and review various reports</li><li>
Special projects and assignments, frequent and ongoing</li></ul><div>
#LI-AJ2</div><br>
<br>
<b>Qualifications</b><br>
<ul><li>
Minimum High School Diploma, Bachelor&rsquo;s degree strongly preferred</li><li>
Minimum of two (2) years Customer Service experience</li><li>
Five years of management experience; with direct reports</li><li>
General residential construction experience, strongly preferred</li><li>
Proficiency with Microsoft Office applications with advanced skills in Excel</li><li>
Knowledge of or the ability to learn warranty specifications, industry terminology, and standard construction processes and practices</li><li>
Must be able to analyze construction deficits or product problems to determine the <i>root cause</i>, and determine solutions to produce the desired outcome; often under pressure</li><li>
Excellent Oral/Written Communication, Interpersonal, and Customer Service skills, must be responsive to customer needs while maintaining a high degree of professionalism</li><li>
Excellent problem/conflict resolution skills to manage and diffuse situations and customer concerns in a positive manner</li><li>
Frequent interactions withnew homeowners, vendors, subcontractors construction personnel and all levels of employees</li><li>
Ability to handle the stress of dealing with trades and with the public</li><li>
Ability to explain complex issues to others in a manner easily understood by both construction industry professionals and customers</li><li>
Team Player; and demonstrated ability to work within cross-functional teams</li><li>
Strong leadership skills; ability to set objectives, delegate tasks, and evaluate performance of staff</li></ul>
<br>
<b>Overview</b><div><br>
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.&reg;. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune&rsquo;s Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.</div><div></div><div><br>
When joining Meritage Homes, you and your career can benefit in several ways, including:</div><ul><li>
A work environment that encourages creativity and innovative ideas from every level</li><li>
An organization that lives by its core values everyday</li><li>
Team atmosphere where every individual is considered a vital asset</li><li>
State of the art technology to provide an optimal working environment</li><li>
A competitive pay structure</li><li>
Strong benefits</li><li>
Flexibility in work-life integration</li><li>
Team-oriented environment where all individuals play an integral role in the company</li><li>
Opportunity to further your career in a growing national organization</li><li>
Maintain a competitive drive to be the best</li></ul></div>

Customer Care Manager

Join Meritage Homes and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Meritage Homes

ABOUT_COMPANY

Sales Associate

Purchasing Agent

Customer Care Manager