Qureos Mentor

METRO Pakistan (Pvt) Limited

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 Delivering key KPIs; identifying, registering and developing new opportunities/customers according to a calendar schedule, generating consistent sales and margin for the new customers
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 Identifying business potential of prospective customers and developing/managing a personal relationship through market visits. The candidate must be active and vigilant in seeking new opportunities and expanding network.
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 Accountable for a portfolio of customers; customer engagement, execution of sales, increasing sales, managing credit, following up on commitments, establishing customer needs, complaint handling and responding to feedback
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 Cross functional relationship: Developing a relationship with cross functional teams (procurement/ operations) to come up with initiatives and customized solutions.
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 Consult with customers about business challenges and requirements, as well as the range of options and cost benefits of each (must maintain knowledge of Metro&rsquo;s product portfolio).
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 Using both direct (face to face, calls) and indirect methods (networking) of selling
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 Maintaining detailed notes and tracking sheets to monitor customer development progress.
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Territory Sales Manager

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 Develop branch plan to build the business by identifying and understanding local markets
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 Achieve branch objectives for sales and profit performance
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 Developing strong business relationships with customers;
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 Analyze the results (weekly, monthly and quarterly) of the Sales Team in terms of turnover, profitability, loses, margin, frequency, average turnover to make the right decisions to improve the situation if needed
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 Collect and communicate Customer Demands, Needs and Expectations and then will have to propose solutions and alternatives to them in a short terms view with the contribution of the Store manager and the District Sales Manager as well as the Targeted Group
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 Survey (deliver inputs, monitor) the market in order to know what Competitors are doing to allow METRO to react and to adapt its Strategy and will recommend an action plan
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 Attend regular meetings with his Regional Field Operations Manager and work in close contact with Store Manager, Floor Managers.
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 Involved in the customer portfolio selection, in close contact with the Store Managers and the District Sales Managers
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 Increase the number of the new buying customer (activation)
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 Addressing customer complaints to understand customers&rsquo; needs and expectations, and to propose solutions.
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 Keep a contact with customers on regular bases to understand their needs and expectations, and to know best customers personally.
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 Review and approve all the operational activities of team members.
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Manager Sales

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 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 
 
 
 Job Description
 
 
 
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 Reporting to FM and assist him in stock ordering and maintaining the optimum stock level in the department.
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 Lead the team of Store Associates in the department for mass merchandising, shelf management, stock management and cleanliness of the department.
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 Assist FM in achieving sales targets of the department.
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 Mechanizing of the Department before store opening.
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 Responsible for presentation of products according to Plano gram.
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 Must follow SOPs
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 Disciplined with proper &amp; professional Attire.
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 Keep the track record of expiries of product during &amp; after stock deliveries in coordination with store associates.
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 Stock and Shelf Management.
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 Provide optimum customer services.
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 100 %Cleanliness of the department and shelves
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 Ensure 10 % new customer development in every year.
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 Ensure 100 % product shelve viability in the department.
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 Reduce the shrinkage level in the department up to the desired level.
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 Ensure 100 % cleaning and reduce the expiries in the beverage department.
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 Train all team members by pointing and discussing their weaknesses and strengths to meet the operational standard.
 
 
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 Qualifications
 
 
 
 
 Bachelors or Intermediate with 6-8 years of experience
 
 
 
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Department Manager - Detergents & Toiletries

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 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Department Manager for Fresh Dairy, Bakery &amp; Frozen is a critical role within our organisation, responsible for overseeing and optimising the performance of these key departments. This position demands a high level of professionalism, attention to detail, and leadership skills.
 
 
 
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 Collaborate closely with the Floor Manager to implement and maintain stringent stock control measures, ensuring optimal inventory levels are consistently maintained across all product categories.
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 Provide authoritative leadership to the team of Store Associates, directing them in the execution of mass merchandising strategies, shelf management protocols, stock control procedures, and departmental cleanliness standards.
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 Contribute significantly to the achievement of departmental sales targets through strategic planning and effective implementation of sales initiatives.
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 Oversee the meticulous preparation and mechanisation of the department prior to store opening, ensuring all areas are fully operational and presentable.
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 Assume full responsibility for the precise presentation of products in accordance with established planograms, maintaining a visually appealing and organised department.
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 Strictly adhere to and enforce all Standard Operating Procedures (SOPs) to maintain operational excellence and consistency.
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 Uphold and exemplify the highest standards of professional attire and conduct at all times.
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 Implement and manage a robust system for tracking product expiries, both during and after stock deliveries, in close coordination with store associates.
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 Execute comprehensive stock and shelf management strategies to optimise product availability and presentation.
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 Ensure the delivery of exemplary customer service, setting and maintaining high standards for all team members.
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 Maintain an unwavering commitment to 100% cleanliness across all departmental areas and shelves.
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 Develop and implement strategies to achieve a 10% annual growth in new customer acquisition.
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 Guarantee 100% product shelf visibility within the department at all times.
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 Implement effective measures to reduce shrinkage to the predetermined target level.
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 Conduct regular, in-depth training sessions for all team members, addressing individual strengths and weaknesses to ensure consistent adherence to operational standards.
 
 
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 </ul>
 
 Qualifications
 
 
 
 
 Bachelors or Intermediate with 6-8 years of experience.
 
 
 
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Department Manager - Fresh Dairy, Bakery & Frozen

<div>
 
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
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 Responsible for overall supervision of the department
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 To ensure the monitoring of the expiry checks and stock correction in timely manner
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 To ensure that rail cards and signage are replaced and corrected in parallel with price updates received from buyers and Market intelligence
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 To handle customer quires and complains and to further ensure in time resolution
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 To manage and develop workforce of the department through training, performance feedback and coaching
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 To take and coordinate for corrective and preventive measures regarding quality assurance, maintenance, hygiene conditions and security
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 To perform verification of self control system on daily basis
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 To perform goods receiving with proper documentation i.e. weight verification, quality checks, goods receiving note and goods receiving summary
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 Visit market on periodical basis for price checks and coordination with buyers for price updates and changes
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 To ensure and lead weekly inventory in accurate manner by following the prescribed standards
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 Delegating tasks to associates and smooth working of the department
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 Monitoring and controlling staff performance
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 To implement and maintain food safety standards and practices within the department
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 To analyse sales data and trends to optimise product mix and maximise profitability
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 To collaborate with other department managers to ensure seamless store operations and customer experience
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 To stay abreast of industry trends and introduce innovative display and merchandising techniques
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 To manage waste reduction initiatives and implement sustainable practices within the department
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 Qualifications
 
 
 
 
 Bachelors or Intermediate with 6-8 years of experience.
 
 
 
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Department Manager - Fruit & Vegetables