Qureos Mentor

Metromet Contracting WLL

Project Title: UPI (NPCI) Enablement &ndash; Deployment &amp; Merchant Training at merchant locations.Tech Support Agent Requirement:Support Agent must carry valid Qatar Driving License with own car and have good location awareness for efficient on-site execution.Project Objective:To deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration, testing, POS branding, and on-site merchant training to promote smooth adoption and usage of UPI payment services.Pre-Deployment Activities:<ul><li>Receive and verify merchant list with site addresses and terminal details.</li><li>Prepare POS software updates and training materials.</li><li>Ensure required credentials, configuration files, and merchant onboarding data are available prior to on-site visits.</li></ul>Deployment Activities:<ul><li>Visit each merchant/store location as per the assigned deployment sheet.</li><li>Install and/or update POS terminals to enable UPI (NPCI) acceptance features.</li><li>Perform POS system checks: power, printer, connectivity, and OS version verification.</li><li>Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functionality.</li><li>Replace or apply the bank's branding materials (UPI/NPCI/Bank) as per design standards.</li><li>Merchant Training &amp; Awareness</li><li>Provide on-site training to merchant staff on:</li><li>How to initiate and process UPI transactions on the POS.</li><li>Common troubleshooting steps and escalation process.</li><li>Understanding UPI limits, reversals, and refund procedures.</li><li>Hand over printed merchant quick reference guides and contact details for support.</li><li>Collect merchant acknowledgement/sign-off confirming training completion and successful UPI (NPCI) enablement.</li></ul>Post-Deployment &amp; Reporting:<ul><li>Submit daily visit and activity reports including merchant name, MID/TID, location, date &amp; time of visit.</li><li>Type of activity (installation, training, branding, reconfiguration).</li><li>Attach test transaction receipt for confirmation.</li><li>Capture before-and-after photos of terminal and branding.</li><li>Escalate unresolved issues to the POS Tech Support Supervisor/backend configuration team.</li><li>Ensure all documentation and data are updated accurately.</li></ul>Deliverables:<ul><li>POS terminals enabled and configured for UPI acceptance.</li><li>UPI (NPCI) branding applied as per the Bank/NPCI guidelines.</li><li>Merchant staff trained on UPI (NPCI) usage and troubleshooting.</li><li>Signed merchant training &amp; deployment completion report.</li><li>Daily and weekly consolidated progress reports.</li></ul>Roles &amp; Responsibilities:a. Field Agent / Officer &ndash; 19 Nos<ul><li>Execute deployment and training activities at site.</li><li>Ensure accuracy of configuration and documentation.</li><li>Maintain professional communication with merchants.</li><li>Validate test transactions.</li></ul>Quality &amp; Compliance:<ul><li>All POS installations and configurations must meet NPCI &amp; Bank compliance standards.</li><li>Merchant data confidentiality to be maintained at all times.</li></ul>Looking for candidates immediately available in Qatar and having a QID with NOC and having a valid driving license and Car. Send CV to mis@metromet-doha.com Job Types: Full-time, Contract Contract length: 2 monthsPay: QAR4,500.00 - QAR6,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you an immediate candidate available in Qatar having a QID with NOC?</li><li>Do you have a valid Qatari driving license and own a car?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UPI (NPCI) Enablement &ndash; Deployment &amp; Merchant Training : 2 years (Required)</li><li>Banking or financial services sector: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>

Field Agent / Officer – 19 Nos

Coordinator &ndash; 1 NoProject Title: UPI (NPCI) Enablement &ndash; Deployment &amp; Merchant Training at merchant locations.Tech Support Agent Requirement:Support Agent must carry valid Qatar Driving License with own car and have good location awareness for efficient on-site execution.Project Objective:To deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration, testing, POS branding, and on-site merchant training to promote smooth adoption and usage of UPI payment services.Pre-Deployment Activities:<ul><li>Receive and verify merchant list with site addresses and terminal details.</li><li>Prepare POS software updates and training materials.</li><li>Ensure required credentials, configuration files, and merchant onboarding data are available prior to on-site visits.</li></ul>Deployment Activities:<ul><li>Visit each merchant/store location as per the assigned deployment sheet.</li><li>Install and/or update POS terminals to enable UPI (NPCI) acceptance features.</li><li>Perform POS system checks: power, printer, connectivity, and OS version verification.</li><li>Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functionality.</li><li>Replace or apply the bank's branding materials (UPI/NPCI/Bank) as per design standards.</li><li>Merchant Training &amp; Awareness</li><li>Provide on-site training to merchant staff on:</li><li>How to initiate and process UPI transactions on the POS.</li><li>Common troubleshooting steps and escalation process.</li><li>Understanding UPI limits, reversals, and refund procedures.</li><li>Hand over printed merchant quick reference guides and contact details for support.</li><li>Collect merchant acknowledgement/sign-off confirming training completion and successful UPI (NPCI) enablement.</li></ul>Post-Deployment &amp; Reporting:<ul><li>Submit daily visit and activity reports including merchant name, MID/TID, location, date &amp; time of visit.</li><li>Type of activity (installation, training, branding, reconfiguration).</li><li>Attach test transaction receipt for confirmation.</li><li>Capture before-and-after photos of terminal and branding.</li><li>Escalate unresolved issues to the POS Tech Support Supervisor/backend configuration team.</li><li>Ensure all documentation and data are updated accurately.</li></ul>Deliverables:<ul><li>POS terminals enabled and configured for UPI acceptance.</li><li>UPI (NPCI) branding applied as per the Bank/NPCI guidelines.</li><li>Merchant staff trained on UPI (NPCI) usage and troubleshooting.</li><li>Signed merchant training &amp; deployment completion report.</li><li>Daily and weekly consolidated progress reports.</li></ul>Roles &amp; Responsibilities:<ul><li>Monitor deployment progress and agent performance.</li><li>Handle escalations and coordination between field agent and backend teams.</li></ul>Quality &amp; Compliance:<ul><li>All POS installations and configurations must meet NPCI &amp; Bank compliance standards.</li><li>Merchant data confidentiality to be maintained at all times.</li></ul>Looking for candidates immediately available in Qatar and having a QID with NOC and having a valid driving license and Car. Send CV to mis@metromet-doha.com Job Types: Full-time, Contract Contract length: 2 monthsPay: QAR4,500.00 - QAR6,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you an immediate candidate available in Qatar having a QID with NOC?</li><li>Do you have a valid Qatari driving license and own a car?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UPI (NPCI) Enablement &ndash; Deployment &amp; Merchant Training : 3 years (Required)</li><li>Banking or financial services sector: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>

Coordinator – 1 No

Join Metromet Contracting WLL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Metromet Contracting WLL

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Field Agent / Officer – 19 Nos

Coordinator – 1 No