Qureos Mentor

Metropolitan Airports Commission

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<p></p><div><p>Step into a high-impact HRIS Analyst role where your technical expertise and problem-solving skills truly shape how people experience work. In this position, you&rsquo;ll be the go-to expert supporting key platforms like JD Edwards, NeoGov, and UKG to enhance workflows, improve data accuracy, and drive system innovations that make a real difference across the organization. You&rsquo;ll collaborate with HR, Payroll, Benefits, and IT, contributing to meaningful projects such as open enrollment, process improvements, and system upgrades. If you're energized by elevating the use of technology, translating complex data into insights, and partnering with teams to create smarter, more efficient processes, this is a chance to grow your career while making a lasting organizational impact.</p><div><div><br>
<br>
Questions regarding this position can be directed to Nicole Kiefer at nicole.kiefer@mspmac.org or 612-726-8166.<br>
<br>
Applications will be accepted until <b>3:00 PM </b><b>on Wednesday, April 8, 2026.</b><br>
</div><b>
About the Metropolitan Airports Commission</b><p>
The Metropolitan Airports Commission (MAC) owns and operates one of the nation&rsquo;s largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC&rsquo;s airports connect the region to the world and showcase Minnesota&rsquo;s extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.</p><p>
MSP Airport is frequently recognized as one of the nation's leading airports. MSP Airport earned the No. 1 ranking in customer satisfaction among mega airports*(33 million or more passengers per year) in the J.D. Power 2024 North America Airport Satisfaction Study. MSP achieved the highest customer satisfaction ratings for each of the seven airport dimensions that form the basis for the overall award.</p><div>
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.<br>
<br>
MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.</div></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><p><b>Relationships</b></p><p><b>
Reporting Relationship &ndash; </b>Reports to the Manager of Payroll. No direct reports.</p><p><b>
Department Direction &ndash; </b>Frequent contact with all MAC departments</p><p><b>
External Business &ndash; </b>Frequent contact with auditors and consultants</p><p></p><p><b><br>
Job Duties</b></p><p><b>
Internal and External Communications</b></p><ul><li>
Cultivates collaborative and effective working relationships with MAC staff and acts as a resource and guide with the HRIS systems.</li><li>
Produces written and visual materials that are easily understood and develops custom reports as requested and required.</li><li>
Communicates and problem solves with internal teams to include Human Resources, Benefits, Labor Relations, and Information Technology to coordinate efforts to improve data processing and performance.</li><li>
Meet with employee groups, develop relationships with departments to understand their HRIS needs within the organization.</li><li>
Maintains confidentiality and protection of personal data.</li></ul><p><b><br>
HRIS Administration and System Maintenance</b></p><ul><li>
Operate and functionally ownHRIS platforms, ensuring data integrity, system security, and accurate configuration of system features.</li><li>
Maintain pay grade tables, union rate tables, and benefit plan configurations within the HRIS.</li><li>
Assist with the implementation of mass data changes and validate results for accuracy.</li><li>
Troubleshoot systemic and integration issues that cause enrollment errors or incorrect deductions.</li><li>
Review and process W2 file specifications to ensure accurate year end reporting and compliance.</li><li>
Provide UKG timekeeping troubleshooting and production support, including issue resolution, configuration updates, and coordination with Payroll.</li><li>
Ensure HRIS compliance with federal and state regulations.</li><li>
Support new software implementation projects and collaborate on system upgrades.</li><li>
Support cross functional projects requiring system configuration, testing, or data validation.</li><li>
Optimize and enhance system processes, practices, and configuration to improve efficiency, user experience, data integrity, and compliance.</li><li>
Create and maintain process documentation.</li><li>
Audit HRIS data to ensure integrity and accuracy.</li><li>
Serve as the technical liaison between HR, IT, and external vendors, communicating system status, risks, and dependencies</li><li>
Educates users on the use of systems and features.</li></ul><p></p><p><b><br>
Benefits System Support</b></p><ul><li>
Configure enrollment parameters, processing options, and data selections for batch enrollments</li><li>
Create test scenarios, test plans, and batch setups for unenrollment and reenrollment projects.</li><li>
Lead open enrollment setup, including event creation, plan sequencing, and end-to-end testing.</li><li>
Run open enrollment file feeds and perform year-over-year comparisons using comparison tools.</li><li>
Create and update benefit groups, categories, and plan assignments based on contract changes.</li><li>
Create new benefit plans and coordinate setup with payroll.</li><li>
Generate and file 1095 tax forms with the IRS.</li></ul><p></p><p><b><br>
Reporting and Data Analysis</b></p><ul><li>
Create reports using Reports Now, E1 filters, and UKG.</li><li>
Produce time-sensitive labor negotiation reports, including employee lists, step progression, differentials, and financial summaries.</li><li>
Conduct data analysis to support leadership decision-making.</li><li>
Provide insights and recommendations based on system data and trends.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Requirements</b></h2></div>
<p></p><div><p><b>Senior Level Individual Contributor (SRIC) Competencies</b></p><ul><li><b>
Customer Focus</b> - Building strong customer relationships and delivering customer-centric solutions</li><li><b>
Manages Complexity</b><i> - </i>Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems</li><li><b>
Decision Quality </b>- Making good and timely decisions that keep the organization moving forward</li><li><b>
Resourcefulness</b> - Securing and deploying resources effectively and efficiently</li><li><b>
Ensures Accountability</b> - Consistently achieving results, even under tough circumstances</li><li><b>
Collaborates </b>- Building partnerships and working collaboratively with others to meet shared objectives</li><li><b>
Values Differences </b>- Recognizing the value that different perspectives and cultures bring to an organization</li><li><b>
Communicates Effectively </b>- Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences</li><li><b>
Persuades </b>- Using compelling arguments to gain the support and commitment of others</li><li><b>
Courage </b>-Stepping up to address difficult issues, saying what needs to be said</li><li><b>
Instills Trust </b>-Gaining the confidence and trust of others through honesty, integrity and authenticity</li><li><b>
Being Resilient </b>-Rebounding from setbacks and adversity when facing difficult situations</li></ul><p><b>
Minimum Requirements</b></p><ul><li>
Bachelor&rsquo;s degree in human resources, industrial relations, information technology, business administration or a related field</li><li>
Four years of experience with HRIS data management and reporting</li><li>
In lieu of a degree, eight years of experience with HRIS data management and reporting</li><li>
Experience with HRIS platforms such as E1 (JD Edwards), UKG or similar systems</li><li>
Strong understanding of HR, benefits administration, and payroll processes</li><li>
Experience translating business requirements into technical specifications</li><li>
Experience troubleshooting and resolving system and integration issues</li><li>
Experience managing and building integrations with third-party vendors</li><li>
Advanced level Excel skills with strong proficiency in Outlook and Word</li><li>
Strong attention to detail and commitment to data accuracy</li><li>
High level of discretion and experience handling sensitive and confidential data</li><li>
Ability to convey complex technical information in a clear and simplified manner to non-technical users</li></ul><p><b>
Desirable Requirements</b></p><ul><li>
Experience open enrollment technology set-up and support</li><li>
Familiarity with W2 and 1095 reporting and IRS filing</li><li>
Experience in project management related to HRIS implementations or upgrades</li><li>
Experience with Applicant Tracking Systems or NeoGov</li><li>
Experience in public sector HR</li><li>
Experience with labor contracts</li><li>
Knowledge of payroll regulations including wage and hour laws.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Other Information</b></h2></div>
<div><p><i>This position provides an opportunity for on-site and remote work. MAC's remote work policy requires employees to be on-site three days of the week. Among the three on-site days, one of them must be either a Monday or a Friday and on Tuesdays, all employees are required to be onsite.</i></p></div></div></div>

Senior Human Resources Information Systems Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p><b>Join Our Team as a Community Service Officer</b><br>
Step into the fast-paced world of airport operations and become the friendly face guiding thousands of travelers safely through our terminals. As a uniformed, non-sworn Community Service Officer (CSO) with the Airport Police Department, you'll play a vital role in keeping our roadways flowing smoothly and our guests smiling from takeoff to touchdown.<br>
<br>
<b>Why You'll Love This Job</b></p><ul><li>
Dynamic Environment: Every day brings new faces, fresh challenges, and unique moments&mdash;no two shifts are ever the same.</li><li>
Frontline Impact: You&rsquo;re on the ground ensuring safe, efficient traffic flow and enforcing parking rules where it matters most.</li><li>
Professional Growth: Gain firsthand law enforcement experience and customer-service skills that set you apart on your path to becoming a sworn officer.</li><li>
Team Spirit: Collaborate with dedicated officers, dispatchers, and support staff who rely on you to keep operations running like clockwork.</li></ul><br>
<b>
Why You&rsquo;ll Love This Role</b><ul><li>
Dynamic Environment: Every day brings new faces, fresh challenges, and unique moments&mdash;no two shifts are ever the same.</li><li>
Frontline Impact: You&rsquo;re on the ground ensuring safe, efficient traffic flow and enforcing parking rules where it matters most.</li><li>
Professional Growth: Gain firsthand law enforcement experience and customer-service skills that set you apart on your path to becoming a sworn officer.</li><li>
Team Spirit: Collaborate with dedicated officers, dispatchers, and support staff who rely on you to keep operations running like clockwork.</li></ul><b>
What You&rsquo;ll Do</b><ul><li>
Direct vehicular traffic around arrival and departure roadways with precision and care.</li><li>
Enforce parking regulations to maximize safety and accessibility for travelers.</li><li>
Maintain a high-visibility presence at terminal entrances to deter violations and offer friendly assistance.</li><li>
Deliver top-tier customer service&mdash;answer questions, provide directions, and support guests facing travel stress.</li><li>
Adapt to all weather conditions, staying active and vigilant whether it&rsquo;s a sunlit morning or a snowy evening.</li></ul><b>
Who You Are</b><ul><li>
A motivated individual working toward a career in law enforcement.</li><li>
Confident managing traffic flow and parking logistics in a bustling airport setting.</li><li>
Energized by outdoor work, rain or shine&mdash;and ready to pivot as conditions change.</li><li>
Excellent communicator who thrives on providing clear, calm guidance during busy or stressful moments.</li><li>
Team player who also excels autonomously, stepping up when and where you&rsquo;re needed most.</li></ul>
This position is full-time and is eligible for MAC's robust benefit package. MSP Airport is a 24/7 operation, and this position may be scheduled to work evenings, weekends, and holidays. Currently CSO's work 4 days per week with 10-hour shifts. Current shift times are:<div>
5:30 am - 3:30 pm</div><div>
3:00 pm - 1:00 am</div><ul><li><i>A night shift may be added in the future if needed and can be staffed adequately.</i></li></ul><br>
<b>
BACKGROUND CHECK: </b><b>Candidates may be discontinued from the hiring process if they have one or more of the following in their background:</b><ul><li>
Criminal convictions</li><li>
Poor work history</li><li>
Unsatisfactory motor vehicle driving history</li><li>
Actions affiliated with bias</li><li>
Controlled substance abuse</li><li>
Misrepresentation, falsification or omission of application or background information</li></ul><br>
<br>
Questions regarding this position can be directed to Sharessa Cobb at sharessa.cobb@mspmac.org or 651-421-9643.<br>
<br>
<b>Applications will be accepted until 3:00 PM on 03/30/2026.</b><div></div><div><b><br>
About the Metropolitan Airports Commission</b></div><div>
The Metropolitan Airports Commission (MAC) owns and operates one of the nation&rsquo;s largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MAC&rsquo;s airports connect the region to the world and showcase Minnesota&rsquo;s extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.</div><br>
MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.<br>
<br>
MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, nationality, or disability.<br>
<br>
<i>This is a safety-sensitive position which will require a pre-employment drug screen.</i></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><ul><li>Direct the traffic flow in front of the terminal buildings, concourses, and other areas at MSP Airport (<b>p</b><b>rimary duty)</b></li><li>
Respond to public requests for service</li><li>
Identify and report criminal activities</li><li>
Enforce parking regulations to include issuing Hennepin County Citations when appropriate</li><li>
Assist in traffic control at accidents and special events</li><li>
Support the Airport Security Plan as required</li><li>
Pick up and deliver correspondence for the department including evidence delivery to MN BCA</li><li>
Assist Police Department staff on a variety of tasks and projects</li><li>
Perform other duties as assigned that do not require a sworn police officer which may include:</li></ul><ul><li>
Assist Police Officers in conducting vehicle impounds/inventory searches on related calls for service</li><li>
Releasing impounded vehicles and secured property to rightful owners</li><li>
Assist Police Officers on maintaining perimeter security of crime scenes or critical incidents</li><li>
Assist Police Officers in conducting alcohol and tobacco compliance checks of local businesses</li><li>
Respond to animal complaints in nonconfrontational situations</li><li>
Assist Police Officers in conducting criminal bookings for in-custody arrests (fingerprinting/photographs)</li><li>
Writing thorough well documented reports in the departments records management system</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Requirements</b></h2></div>
<div><p><b>Individual Contributor (IC) Competencies</b></p><ul><li><b><br>
Customer Focus</b> - Building strong customer relationships and delivering customer-centric solutions</li><li><b>
Decision Quality - </b>Making good and timely decisions that keep the organization moving forward</li><li><b>
Action Oriented</b> &ndash; Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li><b>
Optimizes Work Processes</b> - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li><li><b>
Ensures Accountability</b> - Holding self and others accountable to meet commitments</li><li><b>
Collaborates - </b>Building partnerships and working collaboratively with others to meet shared objectives</li><li><b>
Values Differences -</b> Recognizing the value that different perspectives and cultures bring to an organization</li><li><b>
Communicates Effectively - </b>Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences</li><li><b>
Courage - </b>Stepping up to address difficult issues, saying what needs to be said</li><li><b>
Instills Trust - </b>Gaining the confidence and trust of others through honesty, integrity, and authenticity</li><li><b>
Self-Development - </b>Actively seeking new ways to grow and be challenged using both formal and informal development channels</li><li><b>
Situational Adaptability</b> - Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul>
 <b>Minimum Requirements</b><br>
<ul><li>
High school graduate or equivalent</li><li>
Possess or eligible to obtain a valid, state-issued driver&rsquo;s license</li><li>
Currently certified or able to become certified in Standard Multimedia First Aid or equivalent level certification within 90 days of employment (will train upon hire)</li><li>
Ability to work outdoors (walking, standing, directing traffic, etc.) in all weather conditions for a prolonged period</li><li>
Ability to work non-traditional hours including weekends, holidays and overtime as required</li><li>
Clear and articulate written and oral communication skills</li><li>
Candidates who are offered employment will be required to pass, prior to appointment, a pre-offer job related assessment, a background investigation, obtain a MAC badge, and a medical examination</li></ul>
 <b>Desirables</b><br>
<ul><li>
Currently enrolled in an approved criminal justice, law enforcement, or related degree program</li><li>
Previous work or volunteer experience in the law enforcement field</li><li>
One year or more experience in customer service with direct contact in dealing with the public</li><li>
Ability to communicate effectively in a second language</li></ul></div></div></div><p></p>

Community Service Officer

Join Metropolitan Airports Commission and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Metropolitan Airports Commission

About Company

Senior Human Resources Information Systems Analyst

Community Service Officer