Abrar Admin

MHS Lift

<div><div>MHS Lift is a respected leader in the Material Handling industry with a legacy of excellence spanning more than 55 years. Recognized by the Philadelphia Inquirer as a Top Employer since 2020, we are proud of our history, employee ownership, and commitment to customer satisfaction. As we continue to grow, we are seeking a self-motivated Service Coordinator Administrative to join our skilled service team.</div> 
The Service Coordinator is a key member of our service team, responsible for managing customer service requests from start to finish. This is a fast-paced, highly interactive role that combines technology with strong communication and organizational skills. You will serve as the central point of coordination between customers, technicians, and internal teams&mdash;ensuring service calls are handled efficiently, issues are resolved promptly, and billing is completed accurately and on time.
Key Responsibilities<ul><li>
Receive and manage incoming service requests via phone, email, customer portals, and internal channels</li><li>
Prioritize daily workflow, including call coverage, service reports, and customer follow-ups</li><li>
Schedule technicians and coordinate planned maintenance work</li><li>
Communicate with technicians throughout the day to track job status and provide required guidelines and materials</li><li>
Process quoted repairs for national accounts</li><li>
Track parts for incomplete repairs and proactively communicate ETAs to customers</li><li>
Run forklift maintenance reports and monitor upcoming service needs</li><li>
Review, process, and resolve open work orders and billing in a timely manner</li><li>
Ensure compliance with customer-specific purchase order requirements for accurate billing</li><li>
Take ownership of service calls from initial request through final invoicing</li><li>
Communicate professionally and empathetically with customers to understand and meet service needs</li></ul>
Qualifications<ul><li>
High School Diploma or equivalent</li><li>
Strong computer skills, including proficiency with email, internet applications, Microsoft Excel, and Word</li><li>
Ability to multitask and prioritize effectively in a fast-paced environment</li><li>
Highly organized with strong attention to detail</li><li>
Excellent communication and customer service skills</li></ul> 
Founded in 1970 with the sale of a single forklift, MHS Lift has grown into a leading material handling provider with over 225 employees across the Americas. Headquartered in Pennsauken, New Jersey, we are proud to be an employee-owned company where many team members have built careers spanning 20+ years.
When you join MHS Lift, you become part of a winning legacy built on respect, teamwork, and long-term success.
We offer a comprehensive benefits package designed to support your health, financial security, and work&ndash;life balance. Benefits include medical, dental, and vision coverage, prescription coverage, and virtual urgent care services. Employees can plan for the future with a 401(k) featuring company match and participation in our Employee Stock Ownership Plan (ESOP). Additional benefits include paid vacation, holidays, sick time, bonus opportunities, group life and AD&amp;D insurance, and an Employee Assistance Program. Optional supplemental benefits are also available, including additional life insurance, commuter benefits, legal services, and identity theft protection.</div>

Administrative Service Coordinator

Join MHS Lift and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MHS Lift

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Administrative Service Coordinator