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Michelle's Bakery - A Division of H.T. Hackney Co.

Human Resources Business Partner for Hackney Petroleum &amp; The Local Market (Retail Convenience Stores)Location: Based in Knoxville, covering stores in East Tennessee and Western North Carolina. Overnight travel is required approximately 2 times per month. Company car provided.Reports To: General Manager, H.T. Hackney PetroleumAbout the Role:The Human Resources Business Partner (HRBP) supports the people strategy for a network of retail convenience stores across 26 locations in East Tennessee and Western North Carolina. As a trusted advisor to district and store leadership teams, the HRBP drives employee engagement, ensures compliance, and fosters a culture of accountability, service, and operational excellence. This role combines strategic HR partnership with hands-on field support to meet the unique needs of a fast-paced, customer-driven retail environment.Key Responsibilities:Strategic Partnership &amp; Field Support<ul><li>Partner with district and store managers to align HR initiatives with business objectives and performance goals.</li><li>Act as a consultant on staffing, labor planning, and organizational design to optimize store coverage and productivity.</li><li>Create and implement programs to improve retention, turnover, and engagement.</li></ul>Employee Relations &amp; Compliance<ul><li>Serve as the first point of contact for employee relations matters across all of Hackney Petroleum</li><li>Investigate and resolve employee issues, ensuring consistency, fairness, and adherence to company policy and employment law.</li><li>Ensure stores maintain compliance with federal, state, and local labor laws, including wage &amp; hour, safety, and scheduling regulations.</li></ul>Talent Acquisition &amp; Retention<ul><li>Partner with District and Store management to attract and hire high-performing employees for retail and field management roles.</li><li>Support hiring strategies for all store operations, emphasizing reliability, service excellence, and community connection.</li><li>Analyze turnover trends and develop retention strategies tailored to frontline retail employees.</li></ul>Learning, Development &amp; Engagement<ul><li>Coach store and district managers on leadership effectiveness, employee motivation, and team performance.</li><li>Support onboarding, training, and career path initiatives to develop internal talent and reduce dependency on external hires.</li><li>Lead employee engagement and recognition programs that reinforce a positive workplace culture.</li></ul>Performance &amp; Compensation<ul><li>Guide performance management and corrective action processes to ensure fair and consistent outcomes.</li><li>Partner with leadership on annual reviews, pay adjustments, and incentive programs.</li><li>Support workforce planning during seasonal and operational peaks.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (or equivalent experience).</li><li>Minimum 3 years of progressive HR experience, including 2+ years in a multi-site retail or convenience store environment.</li><li>Will consider Advanced HR Degree in lieu of experience.</li><li>Solid understanding of retail operations, scheduling, and compliance requirements for hourly workforces.</li><li>Proven ability to build trust and influence store and district-level leadership.</li><li>Strong communication, conflict resolution, and problem-solving skills.</li><li>Ability to travel regularly within assigned territory (up to 50%).</li><li>HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred.</li></ul>Pay: $65,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Human Resources Business Partner - Hackney Petroleum (The Local Market convenience stores)

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Michelle's Bakery - A Division of H.T. Hackney Co.

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Human Resources Business Partner - Hackney Petroleum (The Local Market convenience stores)