Qureos Mentor

Midland Health

<div>Job Description:<div></div><div><br>
The primary responsibility of the Lead Room Service Rep is always to provide the highest quality of customer service to patients with their meals . This position performs a variety of duties related to the orderly operation of the room service program and efficient delivery of patient meals while adhering to HACCP and other regulatory agency policies. The Lead Room Service Rep is responsible for supervising room service representatives, expeditors, floor stocker, and dish room attendants. It is expected that an individual in this position takes complete ownership of tray line to ensure meals are presentable and accurate, patients are satisfied, and problems are reported and resolved in a timely manner.</div><div></div><div><b><br>
SHIFT &amp; SCHEDULE</b></div><div>
Full Time, Day to eveninging shift, 11:30 am - 8:00 pm</div><div><b><br>
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
</b><br>
<ul><li>Supervises all Room Service Representatives, Expediters, Floor Stocker, and Dish Room Attendants&rsquo; activities as outlined in the respective job descriptions of these positions.
</li><li>Communicates effectively with all employees to ensure quality patient meals and to help resolve problems. In addition, communicates effectively to all patients and their family members/guests. Maintains records for financial and quality control monitors.
</li><li>Takes temperatures of food items, completes paperwork for tray counts, conducts tray accuracy and other audits, conducts test trays, conducts meal rounds, etc.
</li><li>Holds pre-service meetings with the room service team as needed. o Reports any discrepancies to room service supervisor in a timely manner.
</li><li>Ensures that tray tickets begin printing on time and that trays are made in a timely and efficient manner.
</li><li>Ensures the timely delivery of patient meals.
</li><li>Assists with training of all room service employees and has knowledge of all diets.</li><li>Documents incidents and reports them to room service supervisor in a timely manner.
</li><li>Maintains consistent adherence in following department and hospital policies and procedures.</li><li>Supervises and corrects employees not adhering to department and hospital policies and procedures.
</li><li>Exemplifies leadership skills by working well with others and setting a good example for other employees.
</li><li>Assists Room Service Supervisor with projects as needed.</li></ul></div><div><b><br>
EDUCATION AND EXPERIENCE</b><br>
<ul><li>Must be a high school graduate or equivalent.
</li><li>Previous supervisor experience, preferred.</li></ul></div><div><b><br>
PHYSICAL REQUIREMENTS
</b><br>
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.
<br>
<b>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</b></div><div>The individual must be able to<br>
<ul><li>Stand, walk, sit, stoop, reach, lift, speak and hear.
</li><li>Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff.
</li><li>The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.</li></ul></div></div>

Room Service Representative-Shift Lead

<div>Job Description:<div></div><div><b><br>
JOB SUMMARY:</b> Responsible for the direction of the Food &amp; Nutrition Departments on multiple campuses. Provides a safe working environment for patients, visitors, personnel, medical staff and the public. Responsible for meeting established guidelines of the department, managing financial performance, and promoting teamwork. Ability to solve problems dealing with a variety of issues and interpreting a variety of instructions furnished in written or oral form. Ensures that the department maintains compliance with all regulatory requirements/standards and other hospital policy and procedures. Develops new and emerging business solutions for sustained growth and effective day-to-day operations.</div><div></div><div><b><br>
Shift &amp; Schedule:</b></div><div>
Fulltime, Day Shift</div><div></div><div><b><br>
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS</b></div><ul><li>Assesses, projects, and plans for the needs of the department and of user departments.</li><li>Monitors the performance level and the technical abilities of all staff members.</li><li>Promotes and assists with the professional development of the staff.</li><li>Ensures that appropriate training is provided to staff related to equipment operation and</li></ul><div>
competency.</div><ul><li>Manages by providing positive and constructive feedback to employees in order to</li></ul><div>
reward, coach, correct and motivate.</div><ul><li>Develops continuous performance and quality improvement recommendations for</li></ul><div>
implementation by department staff.</div><ul><li>Prepares and updates statistical reports to ensure compliance with federal, state &amp; local</li></ul><div>
regulations.</div><ul><li>Supervises day-to-day work activities by delegating authority, assigning and prioritizing</li></ul><div>
activities and monitoring operating standards.</div><ul><li>Establishes a safe work environment for employees by performing safety audits and</li></ul><div>
inspections, conduction safety-related training and maintaining on-going communications</div><div>
with employees.</div><ul><li>Ensures staff compliance and adheres to Infection Control policies and procedures.</li><li>Provides leadership, direction, coaching and support to all supervisors and employees in</li></ul><div>
the department to provide quality, cost efficient health care that is congruent with the</div><div>
District&rsquo;s scope of services, mission and objectives.</div><ul><li>Develops, administers, and monitors financial resources for the operating and capital</li></ul><div>
budgets for the department.</div><ul><li>Directs daily food service operations including: room service, menu evaluation and</li></ul><div>
planning, purchasing, inventory, receiving, food preparation, storage, and provide quality</div><div>
products.</div><div>
&middot; Maintains kitchen and storage facilities to meet/exceed sanitary conditions; monitors internal quality assurance and food safety audit process (including HACCP record keeping). &middot; Respects the rights of patients and all confidential information. &middot; Ensures the department maintains a good reputation with its customers (patients, other department, etc). &middot; Resolves patient satisfaction concerns in a timely manner. Assures they have been thoroughly investigated and appropriate actions taken per hospital and department policy and procedure. &middot; Resolves employee concerns in a timely manner. Assures that they have been thoroughly investigated and appropriate actions taken per hospital and department policy and procedure. &middot; Resolves physicians concerns in a timely manner. Assures that they have been thoroughly investigated and appropriate actions taken. &middot; Provides team leadership by ensuring cohesiveness at the unit and with the client. &middot; Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations.</div><div></div><div><b><br>
EDUCATION AND EXPERIENCE</b>:</div><ul><li>Bachelor&rsquo;s Degree required. Bachelor&rsquo;s Degree in the field of Food and Nutrition, Hospitality Management or a related field preferred.</li><li>4 years of supervisory or management experience required.</li><li>Prefer candidate to have one of the following: Registered Dietician with the Commission on Dietetic Registration, Licensed Dietitian in the State of Texas, Certified or Master Chef Designation, Registered RHIM.</li><li>Bilingual in Spanish a plus.</li></ul><div></div><div><b><br>
PHYSICAL REQUIREMENTS</b></div><div>
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:</div><div>
&Oslash; Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.</div></div>

Director of Food & Nutrition

<div>Job Description:<div></div><div><br>
The Clinically Integrated Network (CIN) Care Management team will work in collaboration with the client, physician(s), and other resources to ensure adherence with plan of care to achieve an optimal level of wellness for each client.</div><div><br>
The CIN Care Manager will perform duties as a registered nurse, case manager, and an educator to assess, coordinate, and educate the high risk and rising risk client population to achieve their optimal level of wellness.</div><div></div><div><b><br>
SCHEDULE &amp; SHIFT</b></div><div>
Full Time</div><div>
Monday - Friday</div><div></div><div><b><br>
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS</b></div><ul><li>
Collect, analysis, and report data with regard to the client population of the CIN Care Management program.</li><li>
Assess plans, implements, documents, coordinates, monitors, evaluates, and updates the plan of care through collaboration with the client&rsquo;s healthcare team.</li><li>
Executes specific care management activities and/or interventions that will lead to accomplishing the goals set forth in the plan of care.</li><li>
Researches, evaluates and recommends resources to meet needs of the client.</li><li>
Act as a liaison for the client between physicians, outpatient and inpatient facilities, as well as home health agencies.</li></ul><div><b>
EDUCATION AND EXPERIENCE</b></div><ul><li>
Must be a high school graduate or equivalent.</li><li>
Current State of Texas License as a Registered Nurse.</li><li>
Five years of nursing experience, Case Management experience preferred.</li><li>
Ability to apply nursing theory, evidence-based nursing knowledge, problem solving skills and therapeutic techniques to perform professional nursing duties safely, legally, ethically, efficiently, and effectively.</li></ul></div>

CIN Care Coordination Manager - Clinically Integrated Network

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Midland Health

ABOUT_COMPANY

Room Service Representative-Shift Lead

Director of Food & Nutrition

CIN Care Coordination Manager - Clinically Integrated Network