Abrar Admin

Midstates Bank

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 Job Location:
 
 This position is fully onsite at our Harlan, Iowa location.
 
 
 
 Job Purpose
 
 
 
 Under general supervision, and in compliance with established policies and procedures, this position performs a broad variety of customer services and cross-selling of bank products and services. The CSR will perform assigned duties in accordance to Midstates Bank's Core Values and will adhere to the Quality Service Standards.
 
 
 
 Essential Functions
 
 
 
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 Provides account services to customers by receiving deposits; cashing checks, issuing savings withdrawals; processing night and mail deposits; selling cashier's checks, and money orders; redeeming US savings bonds. Includes handling inquiries and problem solving for customers.
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 Records transactions by logging cashier's checks, and other special services; obtains the necessary information to complete currency transaction reports.
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 Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
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 Performs account opening and closing duties for consumer and business customers including checking, savings, CDs, HSAs, other product types; provides ongoing support of these products.
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 Completes special requests by closing accounts; taking orders for checks; providing special statements, copies, faxes, and referrals; completing safe-deposit box procedures.
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 Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; turning in excess cash and mutilated currency to teller manager; maintaining supply of cash and currency.
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 Complies with bank operations and security procedures by participating in all dual-control functions; assisting in certification of proof.
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 Maintains customer confidence and protects bank operations by keeping information confidential.
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 Contributes to team effort by accomplishing related results as needed.
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 Willing to travel to other locations to cover staffing as needed.
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 Participates in civic activities to promote growth and development of the community and a positive image for the bank.
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 Other duties as assigned.
 
 
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 Skills/Qualifications:
 
 Customer Service, Attention to Detail, General Math Skills, Positive Communication, Integrity, Selling to Customer Needs, People Skills, Microsoft Windows and Office, Jack Henry SilverLake software.
 
 
 
 Education:
 
 HS Diploma or equivalent
 
 
 
 Experience:
 
 Cash handling experience; customer facing experience
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Customer Service Representative (Bank Teller)

Join Midstates Bank and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Midstates Bank

About Company

Customer Service Representative (Bank Teller)