Urwah Admin

Milele

<div>
 
 Job Purpose:
 
 
 
 The Quality Control &amp; Vehicle Inspection Specialist plays a crucial role in ensuring that all vehicles received, inspected, modified, or delivered meet Milele Motors' quality and operational standards. This position bridges the gap between operations, procurement, marketing, and sales by monitoring inspection processes, coordinating corrective actions, and maintaining accurate system records. The role ensures that customer expectations are met, compliance is maintained, and operational efficiency is achieved.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Process receiving inspection emails in the system upon receiving an inspection of new vehicles by a QC inspector.
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 Monitor receiving inspection of vehicles, as well as pre-delivery inspection.
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 Generate incident reports and notify relevant parties, coordinating with the spare parts procurement team for prompt action.
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 Create new variants in the in-house ERP System and NetSuite.
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 Inspect modified vehicles and those with enhancements at vendor premises to ensure work meets standards.
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 Develop specification sheets for modified and unmodified vehicles as requested by the marketing department.
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 Coordinate with salesperson for customer complaints or urgent tasks.
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 Oversee the receiving of luxury cars from the dry port, including unloading from containers and inspection upon receiving.
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 Monitor charging for EV cars in stock to ensure no malfunctions.
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 Supervise fleet vehicle checks and coordinate maintenance with the spare parts procurement team.
 
 
 
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 </ul>
 
 Skills required:
 
 
 
 <ul>
 <li>
 Strong knowledge of vehicle inspection processes, pre-delivery inspection standards, and aftermarket modifications.
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 Familiarity with ERP systems (in-house) and NetSuite.
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 Ability to generate structured reports and technical documentation.
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 Attention to detail with a strong focus on quality assurance.
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 Excellent coordination and communication skills to liaise across multiple departments.
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 Strong problem-solving ability, capable of identifying issues and driving corrective actions quickly.
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 Organizational skills to manage multiple inspections, reports, and follow-ups simultaneously.
 
 
 
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 </ul>
 
 Position Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
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 </ul>
</div>

QA/QC Executive

<div>
 Milele is a leading car exporting company based in the UAE, delivering quality vehicles to customers across Africa, the Middle East, and beyond. We pride ourselves on competitive pricing, efficient logistics, and exceptional customer service. As we continue to expand, we are seeking a talented
 
 Marketing Executive
 
 to help drive our brand presence and lead-generation efforts across digital and offline channels.
 
 
 
 Key Responsibilities
 
 
 
 
 Digital Marketing &amp; Advertising
 
 
 
 <ul>
 <li>
 Plan, create, and manage online advertising campaigns (Google Ads, Meta Ads, etc.) to generate high-quality leads.
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 Optimize campaigns for maximum ROI, tracking performance through analytics tools.
 
 
 
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 </ul>
 
 Website Management
 
 
 
 <ul>
 <li>
 Oversee website content updates, ensure product listings, offers, and company news are up to date.
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 <li>
 Collaborate with designers and developers to enhance user experience and conversion rates.
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 <li>
 Implement SEO best practices to improve search rankings and organic traffic.
 
 
 
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 </ul>
 
 Content Creation &amp; Brand Communication
 
 
 
 <ul>
 <li>
 Develop engaging content for social media, email marketing, and website blogs.
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 Coordinate with the creative team for graphics, videos, and promotional materials.
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 Craft compelling ad copy, product descriptions, and marketing collateral.
 
 
 
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 </ul>
 
 Market Research &amp; Campaign Strategy
 
 
 
 <ul>
 <li>
 Research target markets and competitors to identify opportunities.
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 Assist in creating integrated marketing strategies for new markets and vehicle launches.
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 Monitor and report on campaign performance, providing insights for improvements.
 
 
 
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 </ul>
 
 Collaboration &amp; Events
 
 
 
 <ul>
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 Work closely with sales and operations teams to align marketing activities with business goals.
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 Support corporate events, exhibitions, and trade shows to promote the Milele Corp brand.
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business Administration, or related field.
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 2 to 3 years of proven marketing experience, preferably in automotive, export, or B2B industries.
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 <li>
 Strong understanding of digital marketing platforms, SEO, Google Analytics, and CMS tools.
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 Hands-on experience with social media management and paid ad campaigns.
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 Excellent communication and content writing skills in English.
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 Ability to manage multiple projects and meet deadlines in a fast-paced environment.
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 Creative thinker with a results-driven mindset.
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 </ul>
</div>

Marketing Executive

<div>
 
 Job Purpose
 
 
 
 The Training &amp; Development Specialist/Executive is responsible for assessing training needs, developing training programs, and implementing learning solutions to enhance employee skills and capabilities. The role focuses on succession planning, competency-based learning, and ensuring the effectiveness of training initiatives within the automotive sector.
 
 
 
 Duties And Responsibilities (Generic) Of The Position
 
 
 
 
 Training Needs Analysis (TNA):
 
 
 
 <ul>
 <li>
 Conduct thorough training needs assessments to identify skills gaps.
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 Collaborate with department heads to analyze job roles and required competencies.
 
 
 
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 </ul>
 
 Succession Planning:
 
 
 
 <ul>
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 Assist in developing structured career progression frameworks.
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 Identify high-potential employees and design career development programs.
 
 
 
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 </ul>
 
 Development of Recommended Training Paths:
 
 
 
 <ul>
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 Create structured learning pathways tailored to different roles within the organization.
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 Align training programs with business goals and industry standards.
 
 
 
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 </ul>
 
 Training Material Development:
 
 
 
 <ul>
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 Design and develop engaging training content, manuals, and e-learning modules.
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 Utilize instructional design principles to create interactive training materials.
 
 
 
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 </ul>
 
 LMS and Training Systems Implementation:
 
 
 
 <ul>
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 Implement and manage Learning Management Systems (LMS) for training delivery.
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 Ensure smooth integration of training systems and digital learning solutions.
 
 
 
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 </ul>
 
 Training Program Delivery &amp; Coordination:
 
 
 
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 Organize and conduct training sessions, workshops, and on-the-job coaching.
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 Coordinate with external trainers and vendors when needed.
 
 
 
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 </ul>
 
 Training Evaluation &amp; Reporting:
 
 
 
 <ul>
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 Assess training effectiveness through feedback, assessments, and performance metrics.
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 Prepare training reports and maintain training records for compliance and audits.
 
 
 
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 </ul>
 
 Compliance &amp; Industry Standards:
 
 
 
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 Ensure all training programs comply with regulatory requirements in the automotive sector.
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 Keep up to date with industry trends and best practices in training and development.
 
 
 
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 </ul>
 
 Training Verifications &amp; Training Audits:
 
 
 
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 Verify employee training completion, ensuring records are accurate and up to date.
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 Conduct regular training audits to assess compliance with internal policies and regulatory standards.
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 Identify areas for improvement in training documentation and reporting.
 
 
 
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 </ul>
 
 Skills Required At Fulfill The Position
 
 
 
 <ul>
 <li>
 Strong expertise in Training Needs Analysis (TNA) and succession planning.
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 Ability to design, develop, and implement training programs aligned with business objectives.
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 Proficiency in using Learning Management Systems (LMS) and e-learning platforms.
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 Experience with developing training materials and instructional design.
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 Strong facilitation and presentation skills.
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 Excellent analytical and problem-solving abilities.
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 Ability to manage multiple training projects and coordinate with stakeholders.
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 Knowledge of automotive industry standards and compliance requirements.
 
 
 
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 </ul>
 
 Position Qualifications (Academic &amp; Professional)
 
 
 
 <ul>
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 Education: Bachelor's degree in human resources, Business Administration or a related field. A Masters degree or certifications in Learning &amp; Development (L&amp;D), Instructional Design, or HR would be an advantage.
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 Experience: 3-5 years of relevant experience in training &amp; development, learning programs, and workforce development within the automotive industry.
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 Certifications: Preferred certifications such as CIPD, ATD, or any recognized L&amp;D certification.
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 </ul>
</div>

Learning & Development Specialist

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the main point of contact for customers, handling inquiries and requests both online (emails, social media, live chat) and offline (calls, in-person meetings).
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 Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales support.
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 Resolve customer issues promptly, professionally, and effectively, maintaining high satisfaction scores.
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 Proactively follow up with customers to assess their experience and identify opportunities for service improvement.
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 Maintain accurate and detailed records of customer interactions, transactions, and feedback in CRM systems.
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 Work closely with sales, logistics, and operations teams to ensure timely updates and clear communication with customers.
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 Develop strategies to strengthen existing relationships and encourage repeat business.
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 Analyze customer feedback and present insights to management for continuous improvement initiatives.
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 2 to 3 years in customer service, client relations, or a similar role (experience in automotive, export, or logistics is a plus).
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 Skills:
 </li>
 <ul>
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 Strong communication and interpersonal abilities.
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 Problem-solving mindset with a customer-first approach.
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 Proficiency in CRM tools and Microsoft Office Suite.
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 Ability to manage multiple tasks and prioritize effectively.
 
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 </ul>
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 Qualities:
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 Professional, empathetic, and proactive attitude.
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 Detail-oriented with strong organizational skills.
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 Capable of building rapport and maintaining long-term professional relationships.
 
 
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 </ul>
 </ul>
</div>

Customer Experience Specialist

<div>
 
 Job Purpose
 
 
 
 We are seeking a highly organized, detail-oriented, and experienced
 
 Administration
 
 to oversee the smooth day-to-day operations of our offices and showrooms. This role is crucial in ensuring operational efficiency, service excellence, and compliance with local regulations, while also fostering a collaborative and high-performing work environment.
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Managing day-to-day functioning of offices and showrooms
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 Overseeing the set-up of new office and/or office relocations
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 Ensuring delivery of all 3rd party services according to SLAs &amp; KPIs, with a strong emphasis on quality, efficiency and cost -cost-effectiveness.
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 Participating in the preparation of the administration budget, monitoring financial performance against budget and identifying cost optimization opportunities.
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 Preparing and maintaining reports and MIS
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 Supporting HR department with onboarding and offboarding, including attending immigration and labor office issues, insurance
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 Staying informed on and updating management about new rules and regulations related to labor, immigration, free zone, RTA, DDA, DM, DED etc. issued by local govt. authorities
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 Managing building operations, including security, maintenance &amp; repairs at relevant locations
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 Drive continuous improvement in service delivery, proactively resolving bottlenecks to maintain smooth daily operations.
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 Organizing &amp; planning events and team building activities
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 Management of travel desk (visa, ticketing, hotel booking)
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 Developing and implementing policies and procedures for areas of responsibility
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 Providing adhoc support and assisting in special projects across the department as needed
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 <li>
 Foster a culture of service excellence, ethics &amp; accountability across administrative support teams
 
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 7-10 years of progressive experience in administrative operations,
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 <li>
 Proficient in MS Office Suite (word, excel, PPT, outlook)
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 Proven ability to manage vendor relationships &amp; negotiate service contracts.
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 Process mapping and optimisation
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 Ability and commitment to deliver to strict deadlines without compromising quality
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 A natural aptitude for mathematics and statistics
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 <li>
 Ability to think analytically, critically, and logically
 </li>
 <li>
 Attention to detail and zero error
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 <li>
 Professional certifications in Facilities Management, Administration, or Project Management will be an advantage.
 
 </li>
 </ul>
</div>

Admin Team Lead

<div>
 
 About Milele
 
 
 
 Milele is a diversified group committed to shaping the future of mobility, real estate, and innovation. Our four thriving verticals
 
 Milele Corp
 
 ,
 
 Milele Car Rental
 
 ,
 
 Milele Properties
 
 , and
 
 Milele Tech
 
 serve customers across the UAE and beyond with a focus on quality, service, and digital-first experiences. We're looking for a creative and SEO-savvy
 
 Content Writer
 
 to tell our story across every vertical.
 
 
 
 Role Overview
 
 
 
 As our Content Writer, youll create engaging, value-driven blog content optimized for SEO that supports traffic growth and builds topical authority across our domains. Youll work closely with our marketing, SEO, and design teams to research, write, and refine articles that align with each brands voice and business goals.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop SEO-friendly blog articles for each Milele vertical (Motors, Car Rental, Properties, and Tech).
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 <li>
 Research keywords, trends, and competitor content to identify relevant blog topics.
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 Collaborate with content leads to define content calendars and campaign themes.
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 Optimize on-page SEO elements: headings, metadata, internal linking, readability.
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 Ensure content accuracy, grammatical correctness, and brand alignment.
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 Conduct regular audits and refresh outdated blog posts for ongoing SEO performance.
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 Use AI tools where appropriate to accelerate content ideation or drafts (optional).
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 Coordinate with graphic designers for content visuals and infographics.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2 to 3 years of experience in content writing, blogging, or copywriting.
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 Strong understanding of SEO principles (Yoast, SurferSEO, SEMrush, etc.).
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 Proven ability to write clear, engaging, and structured long-form content.
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 Experience writing for one or more of the following industries: automotive, real estate, tech, rentals, or travel.
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 Familiarity with content management systems (e.g., WordPress).
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 Strong research and storytelling skills.
 </li>
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 Ability to adapt tone/style across different brand verticals.
 </li>
 <li>
 Excellent English grammar, editing, and proofreading skills.
 
 </li>
 </ul>
</div>

Content Writer (SEO & Blog Specialist)

Join Milele and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.