Urwah Admin

Milele

Key Duties and Responsibilities:<ul><li>Prepare, process, and follow up on purchase orders to ensure timely procurement and delivery.</li><li>Collaborate closely with the Quality Control team to ensure inspection reports are completed and shared promptly.</li><li>Handle supplier invoices, maintain accurate records, and foster strong relationships with vendors.</li><li>Conduct supplier and market visits to verify parts, assess quality, and resolve on-site issues as required.</li><li>Assist with initial quality control assessments prior to formal QC inspections.</li><li>Regularly visit local markets to identify new suppliers, negotiate pricing, and monitor parts availability.</li><li>Work collaboratively with Finance, Stores, and Project departments to streamline workflows and remove operational bottlenecks.</li><li>Serve as a secondary support resource for the department during absences, emergencies, or high-demand periods.</li><li>Ensure all procurement activities comply with company policies, procedures, and relevant regulations, maintaining accurate documentation.</li></ul>Skills and Competencies:<ul><li>Strong interpersonal and communication skills</li><li>Good understanding of vehicle components and spare parts</li><li>Attention to detail and ability to manage multiple priorities</li><li>Strong organizational and problem-solving skills</li></ul>

Spare Parts & Procurement Executive

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 Job Purpose:
 
 
 
 The Lease-to-Own (LTO) Sales Representative will support the growth of Milele Car Rentals LTO division by ensuring timely lead responses, consistent follow-ups, and closing new LTO deals. The role will assist Abdur Rehman in managing leads effectively while also generating independent sales, ensuring no opportunities are lost and strengthening recurring revenue through long-term LTO contracts.
 
 
 
 Duties and Responsibilities (Generic) of the position:
 
 
 
 
 Duties And Responsibilities (Generic)
 
 
 
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 Lead Response &amp; Follow-up
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 Respond to all new inbound leads within 15 minutes during working hours.
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 Ensure 100% follow-up on old leads within a 30-day cycle.
 
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 Sales &amp; Conversion
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 Assist LTO sales lead with lead management and high-value closings.
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 Independently convert leads into LTO sales, meeting monthly sales targets.
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 Upsell additional services such as insurance, warranties, and upgrades.
 
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 Customer Relationship Management
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 Maintain professional and engaging communication with all prospects.
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 Build long-term relationships to encourage repeat business and referrals.
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 Resolve customer queries promptly to ensure satisfaction and trust.
 
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 Data &amp; Documentation
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 Update lead and customer records in CRM/ERP systems.
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 Track lease agreements, payments, and vehicle statuses accurately.
 
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 Reporting &amp; Collaboration
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 Submit weekly reports on leads, sales activity, and conversion rates.
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 Work closely with operations and finance teams to ensure smooth LTO processing.
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 Participate in training and team meetings to improve sales skills and product knowledge.
 
 
 
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 Skills required:
 
 
 
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 Sales &amp; Negotiation: Strong ability to persuade, negotiate, and close deals effectively.
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 Lead Management: Skilled in handling multiple leads simultaneously with fast response and systematic follow-up.
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 Communication: Excellent verbal and written communication skills in English (Urdu/Punjabi is a plus for local market engagement).
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 Customer Service: Ability to build trust, manage client relationships, and resolve concerns quickly.
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 Tech Savvy: Familiarity with CRM/ERP systems, WhatsApp, and online sales channels.
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 Analytical Skills: Basic ability to analyze lead data, sales performance, and customer feedback for continuous improvement.
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 Time Management: Strong organizational skills to prioritize tasks and ensure SLAs (15-minute lead response, 100% follow-up).
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 Adaptability: Willingness to learn product knowledge quickly and adjust sales techniques based on customer needs.
 
 
 
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 Position Qualifications:
 
 
 
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 Education: Minimum bachelor's degree in business, Marketing, or a related field (preferred).
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 Experience: 1 to 3 years of relevant experience in sales, automotive leasing, car rental, or financial services.
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 Technical Proficiency: Familiarity with CRM/ERP systems, Microsoft Excel, and online sales platforms.
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 Industry Knowledge: Prior experience in the automotive sector or lease-to-own model is an advantage.
 
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</div>

LTO Sales Representative

<div>
 The IT Support Officer will be responsible for providing comprehensive technical assistance across the organization, ensuring the seamless operation of IT systems, hardware, software, and networks. This role involves troubleshooting, system maintenance, user support, and managing IT resources to maintain efficiency and reliability in day-to-day operations.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Network Support and Management
 
 
 
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 Maintain and monitor LAN/WAN connectivity, routers, switches, and firewalls.
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 Troubleshoot network issues and ensure minimal downtime.
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 Support and manage Wi-Fi infrastructure across offices.
 
 
 
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 2. Hardware Support
 
 
 
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 Install, configure, and maintain desktops, laptops, printers, and peripherals.
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 Diagnose and resolve hardware malfunctions in a timely manner.
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 Coordinate with vendors for repairs and warranty claims.
 
 
 
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 3. Software and OS Installations
 
 
 
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 Install and configure operating systems (Windows, macOS, Linux as applicable).
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 Manage updates, licenses, and software deployments.
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 Support installation and maintenance of business applications.
 
 
 
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 4. Technical Support
 
 
 
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 Provide first and second-level support to end-users for IT-related issues.
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 Respond to service requests via ticketing system, email, or calls.
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 Escalate unresolved issues to higher-level support when necessary.
 
 
 
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 5. Inventory Management
 
 
 
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 Maintain up-to-date IT asset records, including hardware and software inventory.
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 Track issuance and return of IT equipment.
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 Conduct periodic audits to ensure accuracy.
 
 
 
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 6. Data Backups and Security
 
 
 
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 Ensure regular system and data backups.
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 Support implementation of cybersecurity measures.
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 Coordinate with IT management for data recovery and disaster recovery processes.
 
 
 
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 7. Microsoft 365 Management
 
 
 
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 Administer and support M365 environment (Outlook, Teams, SharePoint, OneDrive).
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 Manage user accounts, permissions, and licenses.
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 Provide training and support for M365 tools.
 
 
 
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 8. Email Setup and Management
 
 
 
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 Configure email accounts and troubleshoot issues across devices.
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 Maintain email security, spam filters, and distribution lists.
 
 
 
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 9. Technical Evaluation
 
 
 
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 Evaluate new IT equipment and software solutions.
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 Provide recommendations for technology upgrades and improvements.
 
 
 
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 10. Troubleshooting and Maintenance
 
 
 
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 Diagnose and resolve IT incidents and system errors.
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 Perform regular maintenance and updates to ensure systems are optimized.
 
 
 
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 11. Wi-Fi Management
 
 
 
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 Oversee configuration and maintenance of wireless networks.
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 Monitor performance and security of Wi-Fi access points.
 
 
 
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 Qualifications &amp; Skills:
 
 
 
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 Bachelors degree in Computer Science, Information Technology, or related field.
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 2 to 4 years of experience in IT support or a similar role.
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 Strong knowledge of networking, hardware, and operating systems.
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 Experience with M365 administration and email systems.
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 Excellent problem-solving, analytical, and communication skills.
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 Ability to prioritize and manage multiple tasks efficiently.
 
 
 
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 Preferred Certifications (Optional):
 
 
 
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 CompTIA A+ / Network+
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 Microsoft Certified: Modern Desktop Administrator Associate
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 ITIL Foundation Certification
 
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</div>

IT Support Officer

Join Milele and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Milele

ABOUT_COMPANY

Spare Parts & Procurement Executive

LTO Sales Representative

IT Support Officer