Qureos Mentor

Milestone Technologies

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p><b>
Senior Product Analyst / Senior BSA (Technical Data Analyst &ndash; SAP, Salesforce, JIRA, Anaplan)</b></p><p><b>
Role Overview</b></p><p>
The Senior Product Analyst supports the expansion of RTRA by delivering detailed analysis, data harmonization, and process documentation across multiple enterprise systems. This role will contribute to building a unified data model for workforce allocation and portfolio management, ensuring consistency, quality, and business alignment across SAP, Salesforce, JIRA, and Anaplan.</p><p><b>
Key Responsibilities</b></p><ul><li>
Conduct detailed data mapping and lineage analysis between enterprise systems and RTRA integration layers.</li><li>
Translate business rules and KPIs into data transformation logic in collaboration with data engineers.</li><li>
Create Business Requirement Documents (BRDs), functional specs, and test cases that align to delivery milestones.</li><li>
Perform data quality validation, exception analysis, and issue triage during integration testing cycles.</li><li>
Partner with business SMEs to define future-state process flows and recommend data-driven automation improvements.</li><li>
Collaborate with engineering and QA teams to validate reconciliation results and ensure data reliability for reporting and forecasting.</li><li>
Ensure consistent use of master data and data definitions across all systems to maintain reporting integrity.</li></ul><p><b>
Required Skills &amp; Experience</b></p><ul><li>
8+ years&rsquo; experience in data analysis, business systems analysis, or product management within large-scale enterprise environments.</li><li>
Proficiency in SQL and Excel for performing complex reconciliations and dataset validations.</li><li>
Hands-on experience integrating SAP, Salesforce, JIRA, or Anaplan systems.</li><li>
Deep understanding of operational and financial data models.</li><li>
Ability to communicate analytical insights and integration implications to non-technical stakeholders.</li><li>
Strong familiarity with Agile processes and collaboration tools.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Senior Product Analyst

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p>
We are seeking a highly experienced <b>Senior Business Analyst</b> with a strong background in <b>IT Service Management (ITSM)</b> and a solid understanding of <b>Salesforce Service Cloud</b>. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.</p><p><b>
Key Responsibilities</b></p><ul><li>
Collaborate with Salesforce prospect customers to gather, analyze, and document business requirements for ITSM solutions.</li><li>
Act as a liaison between business stakeholders and technical teams to ensure successful implementation of Salesforce ITSM package.</li><li>
Conduct workshops, interviews, and requirement-gathering sessions with client teams.</li><li>
Translate business needs into functional specifications and user stories for development teams.</li><li>
Support solution design, configuration, and testing phases of Salesforce Service Cloud implementations.</li><li>
Identify process improvement opportunities and recommend best practices for ITSM workflows.</li><li>
Ensure compliance with organizational standards and Salesforce implementation guidelines.</li><li>
Provide post-implementation support and assist in change management activities.</li></ul><p><b>
Required Qualifications</b></p><ul><li><b>
Minimum 9 years of experience</b> as a Business Analyst in ITSM or related domains.</li><li>
Proven experience in ITSM processes (Incident, Problem, Change, Service Request Management).</li><li>
Strong knowledge of <b>Salesforce Service Cloud</b>; experience with Salesforce ITSM package is highly desirable.</li><li>
Excellent communication and stakeholder management skills.</li><li>
Ability to work in a fast-paced environment and manage multiple priorities.</li><li>
Strong analytical and problem-solving skills.</li></ul><p><b>
Preferred Skills</b></p><ul><li>
Salesforce certifications (Service Cloud Consultant, Administrator) are a plus.</li><li>
Experience with Agile methodologies and tools (Jira, Confluence).</li><li>
Familiarity with ITIL framework and best practices.</li></ul><p><b>
Why Join Us?</b></p><ul><li>
Opportunity to work on cutting-edge Salesforce ITSM implementations.</li><li>
Collaborative and innovative work environment.</li><li>
Professional growth and certification support.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Senior Business Analyst

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p><b>
Instructional Designer</b></p><p><b>
Overview</b></p><p>
As an Instructional Designer within the team, you will leverage your expertise in instructional design, digital content creation, and project management to develop, implement, and evaluate training programs that enhance the capabilities of global security teams. You will collaborate with subject matter experts, trainers, and cross-functional partners to deliver engaging, effective, and scalable learning solutions aligned with organizational goals and security standards.</p><p><b>
Responsibilities</b></p><ul><li>
Design, develop, and implement instructional materials for classroom, e-learning, and webinar training programs focused on security operations and procedures.</li><li>
Collaborate with subject matter experts and trainers to assess learning needs, define learning objectives, and create engaging content.</li><li>
Utilize a variety of digital tools and platforms to author, edit, and review training content, including documents, videos, and interactive modules.</li><li>
Storyboard training content and learning experiences to ensure clear instructional flow and engaging learner journeys.</li><li>
Coordinate cross-functional projects related to training and development, from initial outline to full implementation.</li><li>
Support the administration and delivery of training programs, including scheduling, logistics, and learner communications.</li><li>
Evaluate training effectiveness through feedback, assessments, and performance metrics; recommend improvements based on data analysis.</li><li>
Maintain and update training documentation, protocols, and standard operating procedures to ensure alignment with operational needs and compliance standards.</li><li>
Provide ongoing communication of project status, issues, and risks to team leads, internal security teams, and management.</li><li>
Partner with internal and external stakeholders to support onboarding, continuous learning, and professional development.</li></ul><p><b><br>
Skills &amp; Qualifications</b></p><ul><li>
High school diploma or GED required; Bachelor&rsquo;s degree in Instructional Design, Education, Communications, or related field preferred.</li><li>
Minimum of 3&ndash;5 years&rsquo; experience in instructional design, training development, or project management within a security or technical environment.</li><li>
Proficient in instructional design principles, e-learning development, and digital content creation.</li><li>
Experience with storyboarding for training and instructional content.</li><li>
Strong verbal and written communication skills, attention to detail, and organizational abilities.</li><li>
Ability to work independently and collaboratively in a fast-paced, global environment.</li><li>
Experience with physical security hardware/software products is a plus.</li><li>
Vendor management experience is desirable.</li><li>
Ability to quickly learn and master new technology platforms.</li></ul><p><b><br>
Preferred Tools &amp; Systems</b></p><ul><li>
Experience with the following platforms is highly desirable: Metamate AI and Gemini AI for content review and editing</li><li>
Google Suite (Docs, Sheets, Slides, Forms, Sites) for documents and templates</li><li>
Google Vids, Powtoons, Vyond Video, and Adobe Premiere Suite for video creation and content authoring</li><li>
Adobe Firefly for AI imagery</li><li>
Articulate for digital content authoring</li><li>
Workday Learning and Cornerstone Learning Management System for training administration</li><li>
Envato and Genially for content creation and development</li><li>
MS Suite (Excel, Outlook, Word, PowerPoint, Visio)</li><li>
Tools for root cause analysis, industry benchmarking, survey evaluation, and data interpretation</li><li>
Experience with physical security or security systems such as CCure or Genetec is a plus</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Instructional Designer

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p>
Milestone Logistics Specialists are responsible for safely moving all of the parts into, out of, and around the client Data Centers using a variety of technology and equipment.</p><p></p><p><b><br>
How You Will Make a Difference:</b></p><ul><li><p>
Work on a team of logistics specialists who work together and independently as required</p></li><li><p>
Maintain strict inventory control and conduct accurate system transactions</p></li><li><p>
Ensure accurate and timely shipments and receipts</p></li><li><p>
Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and protocol</p></li><li><p>
Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency</p></li><li><p>
Commit to excellence in your contribution to overall Service Delivery</p></li><li><p>
Align with our Milestone Core Values of a Sense of Urgency, Collaboration, Open Honest Respectful Communication, Do What We Say, and going Above and Beyond</p></li></ul><p></p><p><b><br>
What You Will Need to Succeed:</b></p><ul><li><p>
High School Diploma or GED equivalent</p></li><li><p>
Minimum 1 year of operations or material handling experience in a warehouse, manufacturing, or distribution center environment</p></li><li><p>
Ability to work with instruction as part of a larger team</p></li><li><p>
Initiative to complete tasks as assigned independently of the team</p></li><li><p>
Agility to manage changing workload priorities as directed</p></li><li><p>
Ensure a positive, respectful, and professional attitude in everything you do</p></li><li><p>
Competency in understanding and performing workplace safety basics Good written and verbal communication skills</p></li><li><p>
Excellent Customer Service skills</p></li><li><p>
Demonstrate a willingness to be challenged and learn new skills</p></li><li><p>
Inventory control skills, manage priorities and workflow Computer, iPad, and iPhone literate</p></li><li><p>
Proficient in Windows, Apple (Mac and iPad) and peripheral devices</p></li><li><p>
Experience driving forklift or electric pallet jack is a plus</p></li></ul><p></p><p><b><br>
Physical Demands:</b></p><ul><li><p>
May require up to 25% travel</p></li><li><p>
May require extended periods on your feet</p></li><li><p>
May require miles of walking per day throughout the Warehouse and/or Data Center</p></li></ul><p></p><p><br>
#LI-LC1</p><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Data Center Logistics Associate L1

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p>
Milestone Technologies is seeking a detailed oriented Compliance Manager to collaborate with the client and management team to deliver the best-in-class service. In this role, you will be tasked with recommending improvements and processes and identifying areas of service enhancements.</p><p><b>
How You Make An Impact:</b></p><ul><li>
Manage and collect the service SLA&rsquo;s/KPI&rsquo;s as required by the MSOW and or required by the customer<br>
</li><li>
Manage KPI scorecard and CSAT processing (to include but not limited to)<br>
<ul><li>Client participation validation</li><li>Collection, correlate, and report results</li><li>Identify, report, and track improvement areas</li><li>Manage incentive client approval process, eligibility, processing, and disbursement</li></ul>
</li><li>
Manage PO lifecycle (to include but not limited to)<br>
<ul><li>Assisting in exhibit creation</li><li>Report site consumption (burn rate)</li><li>Expense validation and process consistency (Infrastructure supply Chain and Engineering Manager)</li></ul>
</li><li>
Monthly validation of timecard vs site invoice hours billed<br>
</li><li>
Report on actuals vs forecast monthly by site<br>
</li><li>
Confirm staffing changes are forecasted and approved<br>
</li><li>
Report on Development Program reporting (attrition, service impact)<br>
</li><li>
Compliance and Risk Management (to include but not limited to)<br>
</li><li>
Manage and report on:<br>
<ul><li>Client required training and compliance</li><li>Site security access</li><li>Intern service structure accuracy</li><li>Ability to identify, access, and mitigate financial risks</li></ul>
</li><li>
Investigating financial irregularities and breaches<br>
</li><li>
Implementing corrective actions and remediation plans<br>
</li><li>
Delivering compliance training to staff<br>
</li><li>
Promoting a culture of compliance within the organization<br>
</li><li>
Designing, implementing, and monitoring internal controls over financial reporting<br>
</li><li>
Conducting audits and reviews to ensure compliance<br>
</li><li>
Provisioning processing<br>
</li><li>
Deprovisioning and access offboarding<br>
</li><li>
Managing vendor data accuracy (PI, site assignment, contact&hellip;)</li><li><p><br>
Any other requirements deemed necessary by the client Project Manager and or Infrastructure supply Chain and Engineering Manager.</p></li></ul><p></p><p><b><br>
What You Need To Succeed:</b></p><ul><li>
Minimum 2 years of office experience<br>
</li><li>
High School Diploma or GED equivalent<br>
</li><li>
Attention to Detail - Ability to spot inconsistencies and errors in documents and processes<br>
</li><li>
Strong problem-solving skills and ability to interpret regulations and policies<br>
</li><li>
Proficient written and verbal communication skills for reporting, training, and policy explanation<br>
</li><li>
Ability to manage multiple tasks, prioritize, and meet deadlines<br>
</li><li>
Demonstrates integrity and a commitment to ethical standards<br>
</li><li>
Technical Skills:<br>
<ul><li>Basic understanding of compliance concepts (e.g., data privacy, anti-money laundering, internal controls).</li><li>Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Willingness to learn compliance management software or tools</li></ul>
</li><li>
Personal Attributes:<br>
<ul><li>Eagerness to Learn: Willingness to develop expertise in compliance and regulations</li><li>Team Player: Ability to work collaboratively with other departments</li><li>Adaptability: Comfortable with change and learning new processes</li></ul></li></ul><p>
#LI-DT1s</p><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Compliance Manager

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><h2 class="jobSectionHeader"><b>
Position Overview</b></h2><p>
The Multimedia Specialist will play a key role in supporting the creative vision and execution of graphics, video, and digital assets for a US-based company. Reporting directly to the Lead, Graphics &amp; Multimedia Design, this position collaborates closely with designers, technical writers, and cross-functional teams to deliver high-quality multimedia content that aligns with organizational goals and brand standards.</p><p></p><p><b><br>
Work hours:</b> 2:30 PM &ndash; 11:30 PM IST (to ensure overlap with US counterparts) or 8:30 AM - 5:30 PM IST<br>
<b>Location:</b> Fully remote; a home office with strong Wi-Fi is required.</p><p></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><ul><li><b>
Content Creation:</b> Design and produce engaging multimedia assets, including graphics, illustrations, videos, animations, and presentation materials for various platforms (desktop, mobile, Android, iOS).</li><li><b>
Video Production:</b> Assist with filming, editing, and post-production of video content for executive presentations, training, and organizational communications.</li><li><b>
Graphic Design:</b> Create visual assets for branding, campaigns, events, and internal communications, following established brand guidelines.</li><li><b>
Collaboration:</b> Work closely with the Lead and other team members to brainstorm, develop, and refine creative concepts and solutions.</li><li><b>
Asset Management:</b> Organize and maintain digital files, ensuring proper version control and accessibility for the team.</li><li><b>
Quality Assurance:</b> Review and optimize multimedia deliverables to meet technical requirements and organizational standards.</li><li><b>
Support Reporting:</b> Contribute to the creation of executive reports and presentation materials, ensuring clarity and visual impact.</li><li><b>
Process Improvement:</b> Suggest and implement improvements to creative workflows and asset management processes.</li><li><b>
Social Media:</b> Assist in developing visual content for social media channels, ensuring consistency and engagement.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2><ul><li>
Bachelor&rsquo;s degree in Multimedia, Graphic Design, Communications, or related field, or 2+ years of relevant experience.</li><li>
Proficiency with industry-standard design and multimedia tools (Adobe Creative Suite: Photoshop, Illustrator, InDesign, Premiere Pro, After Effects; Sketch or similar).</li><li>
Experience in video production, including filming and editing.</li><li>
Strong graphic design skills, with a portfolio demonstrating creative and technical expertise.</li><li>
Familiarity with animation and prototyping tools (e.g., After Effects, Adobe Edge, or similar).</li><li>
Basic photography skills, with the ability to capture and edit professional-quality images.</li><li>
Understanding of design for desktop and mobile platforms (Android/iOS).</li><li>
Excellent organizational and time management skills.</li><li>
Ability to work collaboratively in a remote, cross-functional team environment.</li><li>
Social media savvy, especially with visual content creation.</li><li>
Self-motivated and able to meet project deadlines.</li></ul><p></p><p><b><br>
This role is ideal for a creative professional eager to grow their multimedia skills and contribute to impactful visual storytelling in a dynamic, client-focused environment.</b></p><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
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Estimated Pay Range:<br>
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Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
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Our Commitment to Diversity &amp; Inclusion</b></h2>
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<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
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<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
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<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Graphics & Design Specialist

Join Milestone Technologies and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.