Qureos Mentor

Milestone Technologies

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><p><b>
Local Class A CDL Driver/Worker </b>- Local movement only between several local warehouses and the local Data Centers</p><p><b>
Location </b>- Ashburn, VA.</p><p>
The Milestone Transport Service Driver L1 is responsible for safely driving/delivering materials and goods to support the Transport Service Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full time, onsite position in an environment that may consist of a large warehouse, data center and internal transport services.</p><p></p><p><b><br>
Position Requirements:</b></p><p><b>
Current CDL Class A Required</b></p><ul><li><b>
Current valid driver&rsquo;s license and ability to pass a Motor Vehicle Record Check.</b></li><li><b>
Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only).</b></li><li><b>
Ability to pass a 5 panel drug test (US only).</b></li><li><b>
Demonstrate a willingness to be challenged and learn new skills:</b></li><li><b>
Inventory control skills, manage priorities and workflow</b></li><li><b>
Computer, iPad, and iPhone literate</b></li><li><b>
Ability to perform physical labor and work in a dynamic work environment.</b></li><li>
Ability to work with instruction as part of a larger team.</li><li>
Initiative to complete tasks as assigned independent of the team.</li><li>
Agility to manage changing workload priorities as directed by the Transport Service Dispatcher.</li><li>
Ensure a positive, respectful, and professional attitude in everything you do.</li><li>
Competency in understanding and performing workplace safety basics.</li><li>
Good written and verbal communication skills.</li><li>
Excellent Customer Service skills.</li><li>
Able to safely lift and move a maximum of fifty (50) pounds and can stand the duration of the shift.</li><li>
Align with our Milestone Core Values of sense of urgency, collaboration, open honest respectful communication, do what we say and going above and beyond.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
HS Diploma or GED</li><li>
Minimum 1 year of box truck driving experience</li><li>
Minimum 1 year of material handling in a warehouse, manufacturing, or distribution center environment is a plus</li><li>
Proficient in Windows, Apple (Mac and iPad) and peripheral devices</li><li>
Versatile, flexible, and a willingness to work within constantly changing priorities with enthusiasm</li><li>
Good judgment with the ability to make timely and sound decisions</li><li>
Understand all safety requirements and precautions</li></ul><p><b>
How You Will Make an Impact:</b></p><ul><li>
The primary responsibility of the Transport Service Driver is to drive safely to their destinations. They are also often expected to perform the following duties, including but not limited to:</li><li>
Collect inventory/goods from the designated collection point and ensure that all Client documents to support the transfer of inventory/goods are in order and compliant with agreed processes.</li><li>
Secure the inventory/goods in the vehicle in an organized manner that ensures safe and secure transportation of goods to their end point.</li><li>
Provide input to the Transport Service Dispatcher to support daily planning the safest and most efficient shortest to clients end point by taking factors like road conditions, traffic, local restrictions and environment into consideration.</li><li>
Using GPS navigation apps and knowledge of the area to deliver inventory/goods to Client end point in a timely, efficient, and safe manner.</li><li>
Transport inventory/goods by box truck and cargo van (No commercial driver&rsquo;s license required) in accordance with all safety procedures and protocol.</li><li>
Conduct pre-trip vehicle inspections and document same.</li><li>
Assist in the scheduling of regular maintenance checks on assigned Vehicles and informing management of any issues.</li><li>
Process the capability to operate a vehicle in inclement weather such as snow or ice.</li><li>
Ensure the consistent delivery of Inventory/Goods in good condition to client.</li><li>
Always ensure professional interactions with Milestone and Client colleagues and stakeholders.</li><li>
Unloading Inventory/Goods at the destination and ensuring clients to sign the necessary paperwork to record the successful transfer of goods.</li><li>
Knowledge of Transport Safety best practices and 5S for Safety and Organization.</li><li>
Complete all assigned training and attend operational meetings in support of Transport Service execution.</li><li>
Timely attendance to duties in a professional, presentable manner.</li><li>
Ability to lift boxes up to 50 pounds.</li><li>
Excellent communication skills (English)</li></ul><p></p><p><br>
#LI-TS1</p><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

CDL Class A Driver/Worker - local work only

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<p>
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.<br>
<br>
Our seasoned professionals deliver services based on Milestone&rsquo;s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.</p><br>
<h2 class="jobSectionHeader"><b>
Job Overview</b></h2>
<p></p><div>
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.<br>
<br>
<ul><li>Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible</li><li>Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network</li><li>Support user requests and performs remote installations as needed</li><li>Assist remote users with access problems ranging from password resets to network access failures</li><li>Support messaging &amp; calendaring services and content collaboration</li><li>Support issues with mobile devices</li><li>Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service</li><li>Attend and participate in weekly team syncs by driving actionable discussions</li><li>Display learning agility by actively seeking answers when technically challenged</li><li>Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements</li></ul></div><p><b>
Skills</b></p><ul><li>HS Diploma or GED</li><li>2+ years of experience in a helpdesk role or similar</li><li>Strong interpersonal communication skills with a high degree of empathy is a must</li><li>Complete understanding of Microsoft Outlook client (Windows &amp; Mac) and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality</li><li>Experience in supporting PCs and Windows OS in a commercial or enterprise environment is preferred</li><li>Applied experience with Microsoft Exchange, including a firm understanding of Groups and permissions is key</li><li>Comprehensive knowledge of Windows is a plus, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues</li><li>Deep understanding of fault domain isolation, and root-cause analysis is essential for success in this role</li><li>Proven experience resolving secure network access problems involving but not limited to digital certificate authentication and client remote access services, either using Juniper Networks or Cisco solutions</li><li>Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.</li><li>Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment</li><li>Working knowledge of Active Directory and basic AD administration</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Compensation</b></h2>
<p>
Estimated Pay Range:<br>
<br>
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.</p><br>
<h2 class="jobSectionHeader"><b>
Our Commitment to Diversity &amp; Inclusion</b></h2>
<div>
<p><i>At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.</i><br>
<br>
<i>Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
</i><br>
<br>
<i>We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.</i></p></div></div></div></div></div></div><p></p>

Service Desk Technician L2

Join Milestone Technologies and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Milestone Technologies

About Company

CDL Class A Driver/Worker - local work only

Service Desk Technician L2