Urwah Admin

Millennium Hotel & Convention Centre Kuwait

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 As a Laundry Valet, you will be responsible for providing efficient laundry and valet services to guests, ensuring the proper handling, cleaning, and delivery of their personal items. Your role involves upholding high standards of guest service, cleanliness, and attention to detail.
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  Key Job Responsibilities:
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   Greet guests and colleagues in a welcoming and courteous manner.
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   Collect guests' laundry and valet items, carefully noting any special instructions.
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   Ensure the proper tagging and tracking of items for laundry and valet services.
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   Transport laundry items to the laundry department for processing.
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   Maintain detailed records of laundry and valet orders, including billing information.
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   Monitor the status of laundry orders and coordinate with the laundry team.
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   Address guest inquiries and concerns related to laundry and valet services.
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   Ensure the safe and timely delivery of cleaned and pressed items to guests.
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   Uphold high standards of cleanliness and presentation in valet services.
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   Collaborate with the laundry and housekeeping teams for seamless operations.
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   Adhere to environmental and safety regulations for laundry and valet services.
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   Provide assistance to guests with any additional requests or information.
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   Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
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 </ul>
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Laundry Valet

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 As a Housekeeping Attendant, your primary responsibility is to ensure the cleanliness of guest rooms and public areas, following the guidance of Supervisors and adhering to hotel policies and procedures.
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  Key Job Responsibilities:
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   Collect keys and daily assignments, preparing the trolley and necessary equipment for efficient task performance and to prevent delays.
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   Maintain and clean guest rooms, replenishing room supplies according to the hotel's Standards of Performance.
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   Clean and replenish bathrooms, ensuring adherence to Standards of Performance and safety standards.
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   Arrange and tidy guest belongings while cleaning rooms and bathrooms.
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   Inform Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
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   Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
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   Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
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   Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
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   Uphold environmental, health, and safety standards in alignment with organizational policies.
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
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 </ul>
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Housekeeping Attendant

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 As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.
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  Key Job Responsibilities:
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  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome guests in a friendly and professional manner.
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   Take customer orders, answer questions, and make menu recommendations.
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   Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
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   Serve meals and drinks in accordance with established standards and presentation guidelines.
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   Handle guest inquiries, concerns, and requests promptly and courteously.
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   Maintain a clean and organized dining area, including setting up tables and clearing dishes.
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   Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.
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   Upsell menu items and promote special promotions to enhance the guest experience.
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   Process customer payments and handle cash transactions accurately.
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   Follow hygiene and safety guidelines to ensure a clean and safe working environment.
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   Assist in restocking and replenishing supplies as needed.
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   Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.
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   Uphold environmental, health, and safety standards in alignment with organizational policies.
  </li>
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
</div>


F&B Associate

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 As a Sales Manager, your primary responsibility is to drive and execute comprehensive sales strategies within your designated area. Your role goes beyond maximizing business opportunities; it involves strategic implementation and meticulous execution of sales action plans tailored to the specific needs of your assigned segments. With a focus on fostering long-term client relationships, you will work with a dynamic sales team to achieve revenue targets, identify new business prospects, and position our products or services as preferred solutions within these key market segments.
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  Key Job Responsibilities:
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 </strong>
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   Engage with managerial and departmental executives to deliver top-notch client servicing, achieve targets, and maximize productivity.
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   Implement and execute all sales objectives and action plans meticulously, aiming to surpass predefined targets.
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   Establish parameters, quotes, and negotiate prices with clients for both transient and group business, ensuring optimal terms for the properties.
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   Promote and generate sales leads expanding the brand's presence and market share.
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   Establish and maintain organized files of major accounts.
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   Ensure adherence to selling strategies during negotiations and seize opportunities for maximizing upselling whenever possible.
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   Develop and nurture relationships with key decision-makers fostering long-term partnerships.
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   Collaborate with the marketing team to tailor promotional materials and campaigns for your segments.
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   Monitor industry trends, policies, and regulations providing insights to shape sales strategies.
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   Periodically review and analyse sales performance, identifying areas for improvement and implementing corrective measures as needed.
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   Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.
  </li>
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
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Sales Manager

Join Millennium Hotel & Convention Centre Kuwait and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Millennium Hotel & Convention Centre Kuwait

About Company

Laundry Valet

Housekeeping Attendant

F&B Associate

Sales Manager