Urwah Admin

Millennium Madinah Airport

<div><p>As a Telephone Operator, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Professionally and warmly receive each Guest call, ensuring a friendly interaction.
</li><li>Foster effective communication with all relevant departments to ensure seamless service delivery.
</li><li>Address every query with politeness and courtesy, consistently exceeding Guest expectations.
</li><li>Greet Guests by name upon calling, adhering to the established standard.
</li><li>Keep abreast of the Hotel's services and local offerings, maintaining up-to-date knowledge.
</li><li>Cultivate awareness of Guest profiles through the Opera Guest profile system.
</li><li>Complete long-distance call vouchers and accurately record them on the traffic sheet.
</li><li>Manage the Guest wake-up call sheet, delivering calls promptly and meeting established standards.
</li><li>Ensure the smooth operation of the switchboard, facilitating fast and efficient internal and external call transfers.
</li><li>Take messages for Guests and Management in accordance with prescribed standards.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Telephone Operator

<div><p>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

<div><p>As an Executive Chef, you will be the culinary leader responsible for overseeing all aspects of kitchen operations, culinary excellence, and food quality across the hotel. Your role involves leading the kitchen team, menu development, food safety, and ensuring an exceptional dining experience for our guests.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Lead and manage the culinary team.</li>
<li>Develop and execute innovative and creative menus for all dining outlets.</li>
<li>Ensure the highest standards of food quality, presentation, and taste.</li>
<li>Maintain rigorous adherence to food safety and sanitation standards.</li>
<li>Collaborate with suppliers and vendors to source high-quality ingredients.</li>
<li>Manage kitchen budgets, food costs, and inventory control.</li>
<li>Establish and enforce culinary policies, procedures, and quality standards.</li>
<li>Foster a culture of excellence in culinary techniques and craftsmanship.</li>
<li>Train and develop the team, promoting continuous improvement.</li>
<li>Lead by example in maintaining a clean, organized, and efficient kitchen.</li>
<li>Oversee kitchen operations during service hours, ensuring smooth execution.</li>
<li>Create and adapt recipes to meet dietary and cultural preferences.</li>
<li>Stay updated on culinary trends, techniques, and emerging ingredients.</li>
<li>Participate in special culinary events, promotions, and guest interactions.</li>
<li>Collaborate with other departments to support banquet and event culinary needs.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Executive Chef

Join Millennium Madinah Airport and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Millennium Madinah Airport

ABOUT_COMPANY

Telephone Operator

Front Desk Agent

Executive Chef