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Millennium Place Marina

<div><p>We are looking for a Learning &amp; Development Manager, for a clustered role between Millennium Place Marina and Grand Millennium Business Bay</p><p>
As the Learning and Development Manager, you will lead the learning and development function, ensuring the professional growth and skill development of colleagues. Your responsibilities will include designing training programs, managing talent development initiatives, and promoting a culture of continuous learning.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Lead the complete Learning &amp; Development (L&amp;D) activities in your property, ensuring alignment with business needs.</li>
<li>Manage Millennium &amp; Copthorne, MEA (M&amp;C) onboarding processes and tools for new hires.</li>
<li>Conduct quarterly L&amp;D needs analysis and prepare plans to address real business needs.</li>
<li>Conduct Off-Job Training programmes in line with the M&amp;C, MEA Off-Job training library.</li>
<li>Develop in-house training programmes based on business needs and M&amp;C Group Training skills.</li>
<li>Lead and coach On-Job Trainers, supervising On-Job Training activities using M&amp;C, MEA Corporate Office audit tools.</li>
<li>Enhance the effectiveness of Off-Job Training programmes through coaching and regular follow-ups.</li>
<li>Align and train Millennium brand standards by measuring and monitoring telephone standards, guest feedback, mystery shopper reports, and supporting business development activities.</li>
<li>Collaborate with the Human Resources department to lead the performance management process and support departments in implementing Personal Development Plans (PDPs).</li>
<li>Timely submission of Monthly L&amp;D Calendar and L&amp;D Report to the M&amp;C, MEA Corporate Office.</li>
<li>Recruit interns and management trainees per the L&amp;D Policy and manage Millennium Hotels Nationalization programme TooMooH.</li>
<li>Host corporate training programmes, using digital online game tools to make trainings fun and energetic.</li>
<li>Refer to trainer's notes and incorporate activities to engage participants effectively.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Learning and Development Manager

<div><p>As a Tailor, you play a crucial role in ensuring the highest quality of garment alterations and creations to meet the standards and specifications set by the organization.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Perform minor repairs and alterations to colleagues&rsquo; uniforms, ensuring a polished and professional appearance for all staff members.</li>
<li>Repair and adjust curtains and draperies in the Hotel to uphold upholstery standards.</li>
<li>Maintain a daily log report detailing all repairs and alteration work carried out.</li>
<li>Manage and report maintenance needs for sewing machines, communicate sewing supplies requirements to the Linen Room Supervisor, and uphold cleanliness and orderliness in the tailoring area.</li>
<li>Assist in maintaining an accurate inventory of fabrics and materials in stock within the Hotel.</li>
<li>Address small alterations for Guest clothing, such as button replacements, as requested by the laundry.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Tailor

<div><p>We are currently seeking an <b>Assistant Reservations Manager </b>to be assigned at <b>Grand Millennium Business Bay.</b></p><p>
As the Assistant Reservations Manager, you will support the Reservations Manager in overseeing the hotel's reservations department. Your role involves assisting in reservation processes, managing the reservation team, and ensuring efficient booking operations.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Assist in supervising and leading the reservations team.</li>
<li>Support the implementation of reservation strategies to optimize room revenue.</li>
<li>Monitor and manage room inventory and availability across distribution channels.</li>
<li>Ensure accurate and efficient booking processes for guests and travel partners.</li>
<li>Collaborate with the Reservations Manager, sales, and marketing teams to drive room reservations and revenue.</li>
<li>Utilize reservation management software and tools to manage bookings.</li>
<li>Analyze booking trends, occupancy, and revenue reports to assist in decision-making.</li>
<li>Train and mentor the reservations team in providing excellent customer service.</li>
<li>Address reservation-related inquiries and concerns from guests and travel partners.</li>
<li>Assist in managing group reservations and negotiating group rates when necessary.</li>
<li>Support in preparing and presenting reservation reports and performance metrics.</li>
<li>Participate in budgeting and financial planning related to room revenue.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Assistant Reservations Manager

Join Millennium Place Marina and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Millennium Place Marina

ABOUT_COMPANY

Learning and Development Manager

Tailor

Assistant Reservations Manager