Urwah Admin

Millennium Place Mirdif Hotel

<div><p>As a Duty Manager, your responsibilities include managing colleagues, ensuring efficient service delivery, and handling any guest concerns or issues that may arise. With a focus on maintaining high standards and a seamless guest experience, you will be a key point of contact for both guests and colleagues while maintaining a positive and well-functioning environment throughout the duration of your shift.</p><p><b>
Key Job Responsibilities:</b></p><ul>
<li>
Oversee day-to-day operations of the hotel during assigned shifts, ensuring a smooth and efficient workflow.</li>
<li>Manage and coordinate colleagues across various departments, including front desk, housekeeping, and security.</li>
<li>Address and resolve any guest concerns, complaints, or issues in a prompt and effective manner.</li>
<li>Ensure adherence to hotel policies and procedures during your shifts.</li>
<li>Monitor and maintain overall cleanliness and presentation of public areas.</li>
<li>Supervise and support front desk operations, including check-ins, check-outs, and guest interactions.</li>
<li>Collaborate with other departments to facilitate effective communication and coordination.</li>
<li>Handle emergency situations or unexpected incidents, taking appropriate actions and communicating with relevant parties.</li>
<li>Provide guidance and support to colleagues, fostering a positive and productive work environment.</li>
<li>Conduct regular inspections of facilities to ensure they meet established standards.</li>
<li>Assist in training and onboarding of new colleagues.</li>
<li>Maintain accurate records of activities, incidents, and guest interactions during your shifts.</li>
<li>Ensure compliance with health and safety regulations.</li>
<li>Collaborate with management to implement improvements and enhancements to overall operations.</li>
<li>Stay informed about industry trends and best practices in hotel management.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Duty Manager

Join Millennium Place Mirdif Hotel and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Millennium Place Mirdif Hotel

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Duty Manager