Qureos Mentor

Mind and Brain hospital

Shift: Rotational (Morning, Evening &amp; Night Shifts)Job Purpose:To provide continuous medical care, emergency management, and clinical support to in-patients and out-patients in a psychiatric hospital, ensuring patient safety, quality care, and coordination with the consultant psychiatrist and other healthcare teams.Key Responsibilities:<ul><li>Patient Care &amp; Monitoring</li><li>Provide round-the-clock medical coverage and attend to all in-patient and emergency cases.</li><li>Monitor patients&rsquo; physical and mental health status, record clinical notes, and escalate to consultants when required.</li><li>Handle psychiatric emergencies (violent behavior, suicidal attempts, acute psychosis, withdrawal symptoms, etc.) promptly.</li><li>Administer prescribed medications, injections, and IV fluids, and monitor side effects.</li><li>Emergency &amp; Crisis Management</li><li>Attend to medical and psychiatric emergencies during duty hours.</li><li>Initiate first-line management and stabilize the patient before consultant intervention.</li><li>Provide CPR and life-saving interventions in case of medical emergencies.</li><li>Coordination &amp; Communication</li><li>Report patient conditions, daily progress, and any critical incidents to the consultant psychiatrist.</li><li>Coordinate with nursing staff, counselors, and support staff for smooth patient management.</li><li>Communicate with patient relatives regarding updates under the guidance of the consultant.</li><li>Documentation &amp; Compliance</li><li>Maintain accurate patient records, treatment charts, and case files.</li><li>Ensure adherence to hospital protocols, medico-legal guidelines, and confidentiality policies.</li><li>Assist in admission, discharge, and referral processes.</li><li>Rotational &amp; Night Shifts</li><li>Work in rotational shifts (Morning, Evening, and Night) as per hospital duty roster.</li><li>Ensure continuity of care during shift handovers.</li></ul>Qualifications &amp; Skills:<ul><li>Any doctor degree with valid medical registration (mandatory).</li><li>Experience or interest in Psychiatry preferred.</li><li>Ability to handle psychiatric and medical emergencies.</li><li>Strong communication, decision-making, and crisis management skills.</li><li>Willingness to work in rotational shifts including nights.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

duty doctor

Job Purpose:To act as the primary point of contact for patients and their families, ensuring a positive patient experience by assisting with admission, discharge, billing, appointments, and addressing queries or concerns in a professional and empathetic manner.Key Responsibilities:<ul><li>Patient Interaction &amp; Support</li><li>Welcome patients and relatives, provide guidance on hospital services, procedures, and policies.</li><li>Assist in admission and discharge formalities, ensuring a smooth process.</li><li>Address patient and family concerns promptly and escalate issues to the concerned authority when required.</li><li>Regularly check on patient satisfaction during hospital stay.</li><li>Coordination &amp; Communication</li><li>Coordinate between patients, doctors, nursing staff, and administration to resolve concerns.</li><li>Assist patients in booking appointments, follow-ups, and investigations.</li><li>Facilitate smooth flow of information between departments for patient needs.</li><li>Customer Service &amp; Complaint Handling</li><li>Handle patient grievances with empathy and professionalism.</li><li>Provide clear explanations regarding billing, insurance, and hospital procedures.</li><li>Ensure every patient leaves with a positive experience of hospital services.</li><li>Documentation &amp; Compliance</li><li>Maintain accurate patient interaction records, feedback forms, and complaint logs.</li><li>Support the hospital in quality audits and accreditation processes.</li><li>Ensure compliance with hospital standards, patient rights, and confidentiality policies.</li></ul>Qualifications &amp; Skills:<ul><li>Graduate in Hospital Administration, Healthcare Management, or any related field.</li><li>Prior experience in a hospital/healthcare setup preferred.</li><li>Strong communication and interpersonal skills.</li><li>Patient-centric approach with empathy and problem-solving ability.</li><li>Proficiency in MS Office and hospital software.</li><li>Ability to handle stressful situations calmly and professionally.</li></ul>Work Conditions:<ul><li>Based in hospital front office, wards, or OPD.</li><li>Rotational shifts including weekends/holidays if required.</li><li>Direct interaction with patients, attendants, and hospital staff on a daily basis.</li></ul>Job Types: Full-time, PermanentPay: &#8377;10,241.78 - &#8377;35,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Patient Relation Officer

Join Mind and Brain hospital and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mind and Brain hospital

ABOUT_COMPANY

duty doctor

Patient Relation Officer