Qureos Mentor

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest outsourcing company and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. At Mind bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 Position: Electrical / ELV Engineer
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 BSc Electrical Engineering (4 years)
 </li>
 </ul>
 
 
 Skillset:
 
 
 <ul>
 <li>
 Strong background in Electrical and ELV technical work
 </li>
 <li>
 Hands-on experience with:
 </li>
 <li>
 LT Room &amp; HT Room operations
 </li>
 <li>
 Electrical panels of Gensets
 </li>
 <li>
 Solar inverter configuration
 </li>
 <li>
 Genset electricity and ELV devices integration
 </li>
 <li>
 Skilled in preparing, updating, and designing
 
 Visio &amp; AutoCAD drawings
 
 related to electrical and ELV systems
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum 4&ndash;5 years of relevant experience
 </li>
 <li>
 Experience in
 
 system design
 
 of electrical and ELV infrastructure for enterprise projects
 </li>
 <li>
 Worked on
 
 data networking projects
 
 (data cabinets &amp; IT racks)
 </li>
 <li>
 Prepared
 
 as-built site documentation
 
 </li>
 <li>
 Conducted maintenance and support for:
 </li>
 <li>
 Data networking in IT infrastructure
 </li>
 <li>
 CCTV systems
 </li>
 <li>
 Public Address &amp; Voice Alarm (PAVA) systems
 </li>
 <li>
 Fire alarm systems
 </li>
 <li>
 Access control systems
 </li>
 <li>
 LT Rooms operations
 </li>
 <li>
 Genset electrical connectivity
 </li>
 <li>
 Solar systems (including solar inverter and genset controller integration)
 </li>
 </ul>
 
 
</div>

ELV Engineer

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Join Mindbridge and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mindbridge

ABOUT_COMPANY

ELV Engineer

Customer Experience Specialist (Non Voice)