Qureos Mentor

Mindware

<div>
 
 Job Title
 
 
 
 
 Logistics Officer
 
 
 
 
 Job Scope
 
 
 
 The Logistics Officer is accountable for overseeing the inbound operations and inventory management. S/He maintains communication with carriers, suppliers, warehouses, custom brokers and others involved in the shipping and delivery of goods.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Manage outbound activities for customer orders
 </li>
 <li>
 Manage outbound shipments, follow up with clearing and forwarding agents and monitor the turnaround time (TAT)
 </li>
 <li>
 Process and document letter of credit (LC) for shipments
 </li>
 <li>
 Coordinate and arrange transportation of shipments to destination
 </li>
 <li>
 Track shipments and update customers on a timely basis
 </li>
 <li>
 Cooperate with the sales and warehouse teams for smooth execution of shipments
 </li>
 <li>
 Liaise with TRA department for obtaining Approvals
 </li>
 <li>
 Coordinate with clearing agents and customs to maximize efficiency in terms of time and quality
 </li>
 <li>
 Verify customs documentations for exports and transfer of ownership
 </li>
 <li>
 Manage the stock movement through the warehouse management system
 </li>
 <li>
 Perform monthly stock audits
 </li>
 <li>
 Coordinate with the CRM and credit teams for invoicing customer orders
 </li>
 <li>
 Prepare and maintain the warehouse petty cash
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field
 
 
 
 Experience
 
 
 
 2 to 3 years of relevant experience preferably from IT industry background.
 
 
 Microsoft Excel
 
 
 Sound Knowledge of ERP Tools &ndash; preferable Orion &amp; WMS
 
 
</div>

Logistics Officer

<div>
 
 Job Title
 
 
 
 
 Pre-Sales Engineer
 
 
 
 
 Job Scope
 
 
 
 The Cloud Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Act as a subject matter expert in technical/solutions design of the company products/services
 </li>
 <li>
 Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
 </li>
 <li>
 Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
 </li>
 <li>
 Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
 </li>
 <li>
 Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
 </li>
 <li>
 Build sound relationships with partners and customers in support of sales objectives;
 </li>
 <li>
 Lead technical sales calls
 </li>
 <li>
 Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
 </li>
 <li>
 Complete required pre-sales documentations in a quick and accurate manner
 </li>
 <li>
 Develop content, train and support partners and customers
 </li>
 <li>
 Respond to after-hours support queries during assigned rotations and escalate issues if needed
 </li>
 <li>
 Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science or any other related field.
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience in implementation of Cloud (Azure/AWS).
 
 
 Must have a cloud certification.
 
 
</div>

Pre-Sales Engineer

<div>
 
 Job Title
 
 
 
 
 Senior Pre-Sales Consultant
 
 
 
 
 Job Scope
 
 
 
 The Senior Pre-Sales Consultant is accountable for advising and coordinating with the sales team on all technical issues related but not limited to solution design and pre-sales implementations. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Build a detailed design, solution architecture and proposal for a new system
 </li>
 <li>
 Review existing processes and document them accordingly
 </li>
 <li>
 Review and evaluate a software product according to specified procedures and ensure users' needs are determined and met
 </li>
 <li>
 Understand the goal of assigned projects, define design criteria and devise best solutions for clients
 </li>
 <li>
 Ensure solutions stated in the statement of work are best practice and in line with client requirements
 </li>
 <li>
 Manage the sales bid process by responding to RFI&rsquo;s and RFP&rsquo;s
 </li>
 <li>
 Create individual bid packages/technical proposals for needed hardware/service resources
 </li>
 <li>
 Work closely with the sales team to ensure successful closure of the sales process
 </li>
 <li>
 Review recommendations sent by vendors against requests for quote (RFQs), select the best vendor(s) and incorporate any recommended change meeting client needs
 </li>
 <li>
 Schedule and allocate all service resources required to implement solutions as designed
 </li>
 <li>
 Coordinate detailed engineering plans from each supplier, define project schedule and integrate into a complete cohesive system
 </li>
 <li>
 Lead technical sales calls
 </li>
 <li>
 Develop skills to articulate solutions to both technical and non-technical customers through written submissions and presentations
 </li>
 <li>
 Stay abreast of market trends, products and competitor landscapes
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
 <li>
 Lead and coach the team cultivating empowerment and ownership
 </li>
 <li>
 Develop capabilities and secure a solid succession plan
 </li>
 <li>
 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science or any other related field.
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7+ years of experience in a Pre-Sales role, specifically working with Huawei solutions
 </li>
 <li>
 Ability to understand customer requirements and translate them into effective Huawei-based solutions
 </li>
 <li>
 Excellent communication and stakeholder management skills
 
 
 
 </li>
 </ul>
</div>

Senior Pre-Sales Consultant

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Join Mindware and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mindware

About Company

Logistics Officer

Pre-Sales Engineer

Senior Pre-Sales Consultant

Technical Support Engineer

Technical Support Engineer