Qureos Mentor

Mindwave Systems Pvt.Ltd

Job Title: IT Sales executive.Locations: Unit No. 170, C-Wing, 1st Floor, Akurli Industrial Estate, Akurli Road, Kandivali, Mumbai, Maharashtra 400101Company: Mindwave Systems Private LimitedWebsite: www.mindwavesystems.comAbout the Company:Mindwave Systems Pvt. Ltd. is a premier IT solutions provider based in Mumbai, specializing in IT infrastructure, cloud services, managed services, and defense communication systems. We offer cutting-edge technology solutions, including cloud platforms like AWS, Google Cloud, and Microsoft Azure, as well as support and development for Apple devices.Responsibilities<ul><li>Identify and generate new business opportunities for IT hardware and software solutions.</li><li>Conduct field visits to prospective and existing clients to understand their requirements and present appropriate solutions.</li><li>Develop and execute strategies to achieve monthly and quarterly sales targets.</li><li>Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.</li><li>Serve as the primary point of contact for clients, addressing inquiries, and resolving concerns.</li><li>Stay updated on industry trends, market demands, and competitor activities to identify potential growth opportunities.</li><li>Provide feedback to the product and marketing teams for improvements or new product development.</li><li>Conduct product demonstrations and presentations for clients, highlighting key features and benefits of IT hardware and software.</li><li>Educate clients on how the company&rsquo;s products and services can enhance their business operations.</li><li>Prepare and submit regular sales reports, including pipeline updates, client interactions, and revenue forecasts.</li><li>Maintain accurate records of client interactions and agreements in the CRM system.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field (preferred).</li><li>Proven experience in field sales, preferably in IT hardware and software products.</li><li>Strong understanding of IT products, including hardware (e.g., servers, networking devices) and software (e.g., cloud solutions, ERP).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Self-motivated and goal-oriented, with the ability to work independently.</li><li>Proficiency in MS Office and CRM tools.</li><li>Willingness to travel extensively within the Western Mumbai region.</li></ul>How to Apply:Send your resume to hr@mindwavesystems.inContact via WhatsApp at 89281 99366Join Mindwave Systems Pvt. Ltd. and be part of a dynamic team delivering innovative IT solutions! Job Type: Full-timePay: &#8377;150,000.00 - &#8377;500,000.00 per yearExperience:<ul><li>IT hardware and software sale: 1 year (Required)</li></ul>Work Location: In personSpeak with the employer +91 8928199366

IT Sales Executive

Job Title : IT Helpdesk CoordinatorLocation : Unit No. 170, C-Wing, 1st Floor, Akurli Industrial Estate, Akurli Road, Kandivali, Mumbai, Maharashtra 400101Company : Mindwave Systems Private LimitedWebsite : www.mindwavesystems.comAbout the Company:Mindwave Systems Pvt. Ltd. is a leading IT solutions provider specializing in IT infrastructure, cloud computing, managed services, and defense communication technologies. We are committed to delivering quality solutions backed by strong technical support and customer service.Role Summary:The Helpdesk / Service Coordinator will be responsible for managing customer service requests, logging incidents, coordinating with technical teams, and ensuring timely resolution of issues. The role demands excellent communication, organization, and coordination skills to maintain high levels of customer satisfaction.Key Responsibilities:* Act as the first point of contact for all service-related inquiries and support tickets.* Log and track customer requests or complaints via helpdesk software or email.* Assign service requests to appropriate technicians or engineers and monitor the status.* Ensure timely updates and resolution of tickets as per defined SLAs.* Follow up with clients to confirm service completion and satisfaction.* Maintain service records and documentation for audits and reporting.* Coordinate with internal departments for parts, repairs, or escalations.* Generate daily/weekly service reports and share with management.* Handle AMC (Annual Maintenance Contract) documentation and renewals.* Assist in managing IT asset inventories and service schedules.Required Skills &amp; Qualifications:* Graduate (preferably in IT/Computer Science/Management)* 1&ndash;2 years of experience in a helpdesk/service coordinator role (freshers may apply if technically inclined)* Strong written and verbal communication skills* Proficiency in MS Office (especially Excel &amp; Outlook)* Familiarity with ticketing/helpdesk tools is a plus (e.g., Zoho Desk, Freshdesk)* Good organizational and multitasking skills* Customer-oriented mindset with problem-solving attitudeHow to Apply:Send your resume to hr@mindwavesystems.inContact via WhatsApp at 89281 99366Join Mindwave Systems Pvt. Ltd. and be part of a dynamic team delivering innovative IT solutions! Job Type: Full-timePay: &#8377;100,000.00 - &#8377;240,000.00 per yearExperience:<ul><li>Service helpdesk: 2 years (Required)</li></ul>Work Location: In person

IT Helpdesk Coordinator

Join Mindwave Systems Pvt.Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mindwave Systems Pvt.Ltd

ABOUT_COMPANY

IT Sales Executive

IT Helpdesk Coordinator