Qureos Mentor

Mindzeye Inc.

Job Title: Female Customer Service Representative (Chat Support) Location: Gulistan-e-Jouhar Employment Type: Full-Time Timings: 8:00pm to 5:00am Industry: IT IndustryKey Responsibilities:<ul><li>Provide prompt, accurate, and courteous customer support through live chat.</li><li>Respond to customer inquiries, troubleshoot issues, and resolve problems efficiently and professionally.</li><li>Handle a high volume of chat inquiries while maintaining quality service and customer satisfaction.</li><li>Assist customers with product inquiries, order statuses, and technical support.</li><li>Document and escalate issues to relevant departments when needed.</li><li>Maintain a positive, helpful, and friendly tone in all interactions.</li><li>Continuously improve knowledge of our products and services to enhance the customer experience.</li></ul>Requirements:<ul><li>Female candidates preferred for this role (due to team dynamics, based on internal policy).</li><li>Previous experience in a customer service role (chat support preferred but not required).</li><li>Strong written communication skills with excellent grammar and spelling.</li><li>Ability to multi-task and manage time effectively in a fast-paced environment.</li><li>A patient, empathetic, and solution-oriented attitude.</li><li>Comfortable working independently and as part of a team.</li><li>Basic computer skills and familiarity with chat support tools.</li><li>Ability to remain calm and professional when dealing with difficult or frustrated customers.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and skill development.</li><li>A team-focused culture that values customer-centric solutions.</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs50,000.00 per monthWork Location: In person

Female Customer Service Representative ( Night Shift)

Job description:Job Summary: Mindzeye Inc. is seeking a motivated and customer-focused individual to manage Facebook chat support and drive online sales. The ideal candidate will engage with potential customers through Messenger, respond to inquiries promptly, and convert leads into sales through effective communication.Key Responsibilities:<ul><li>Manage incoming Facebook messages and respond professionally and promptly.</li><li>Understand customer needs and recommend suitable products/services.</li><li>Convert leads into successful sales by offering tailored solutions.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Coordinate with the sales and dispatch teams to ensure smooth order processing.</li><li>Follow up with potential clients to close sales and build customer loyalty.</li><li>Provide basic technical assistance or escalate complex queries to relevant departments.</li></ul>Requirements:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree.</li><li>1+ year experience in online customer support or sales (preferred).</li><li>Strong written communication skills in English.</li><li>Ability to handle multiple chats simultaneously.</li><li>Familiarity with Facebook Business tools is a plus.</li><li>Sales-driven attitude and customer-centric approach.</li></ul>Working Hours: Night Shift , 1) 8 pm to 5 am 2) 10 pm to 7 am Location: On-siteJob Type: Full-timePay: Rs15,000.00 - Rs50,000.00 per monthWork Location: In person

Face book chat support

SEO Executive Job DescriptionJob Title: SEO ExecutiveAbout the Role: We&rsquo;re seeking a results-driven SEO Executive to join our marketing team and boost our online presence! If you&rsquo;re passionate about driving organic traffic, optimizing websites, and staying ahead of search engine trends, this is your chance to shine. You&rsquo;ll work closely with content creators, developers, and marketing teams to implement strategies that enhance our website&rsquo;s visibility and rankings on search engines like Google.Key Responsibilities:<ul><li>Develop and execute SEO strategies to increase organic traffic and improve search engine rankings.</li><li>Conduct keyword research to identify high-performing, relevant keywords for content optimization.</li><li>Optimize on-page elements (meta tags, headings, content, internal links) and off-page strategies (link building, outreach).</li><li>Perform regular website audits to identify technical issues, improve site speed, and ensure proper indexing.</li><li>Monitor performance using tools like Google Analytics, Google Search Console, SEMrush, or Ahrefs to track KPIs and identify improvement areas.</li><li>Collaborate with content teams to create SEO-friendly content, including blog posts, landing pages, and product descriptions.</li><li>Stay updated on search engine algorithm changes and industry trends to adapt strategies accordingly.</li><li>Analyze competitor strategies and perform gap analysis to enhance our SEO efforts.</li><li>Report on SEO performance, providing insights and recommendations to stakeholders.</li></ul>Qualifications &amp; Skills:<ul><li>1&ndash;2 years of experience in SEO, digital marketing, or a related role with a proven track record of successful campaigns.</li><li>Strong understanding of search engine algorithms, ranking factors, and SEO best practices.</li><li>Proficiency in SEO tools (e.g., Google Analytics, Search Console, SEMrush, Ahrefs, Moz, Screaming Frog).</li><li>Familiarity with HTML, CSS, and CMS platforms (e.g., WordPress) is a plus.</li><li>Excellent analytical skills to interpret data and make data-driven decisions.</li><li>Strong communication and teamwork skills to collaborate across departments.</li><li>Ability to manage multiple projects, prioritize tasks, and meet deadlines.</li><li>Knowledge of content marketing and social media strategies is an advantage.</li><li>Relevant certifications (e.g., Google Analytics, Google Ads) are a plus.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

SEO Executive

Job SummaryMindzeye Inc. is seeking a dedicated and detail-oriented HR/Admin Officer to join our team during the night shift (8 PM to 5 AM). In this role, you will support the Human Resources and administrative operations, ensuring smooth and efficient business processes. The ideal candidate will assist in payroll preparation, handle administrative tasks, ensure compliance with policies and contribute to a positive work environment. This position requires strong organizational skills, discretion with confidential information, and the ability to thrive in a fast-paced, non-traditional work schedule.Key Responsibilities<ul><li>Payroll Support: Assist in gathering and verifying payroll data, including employee hours, bank account details, and deductions, to ensure accurate and timely payroll processing.</li><li>Administrative Tasks: Maintain and update physical and digital employee records, including employment contracts, PTO requests, and other HR documentation.</li><li>Recruitment Assistance: Support the recruitment process by posting job ads, scheduling interviews, coordinating with candidates, and assisting with onboarding new hires.</li><li>Policy Implementation: Create, update, and distribute guidelines and FAQ documents related to company policies, ensuring employees are informed and compliant.</li><li>Employee Support: Respond to employee inquiries regarding HR policies, benefits, and procedures during the night shift, providing timely and accurate assistance.</li><li>Administrative Coordination: Manage HR-related correspondence, organize employee engagement activities, and coordinate night-shift meetings or training sessions as needed.</li><li>Confidentiality: Handle sensitive employee information with discretion and ensure compliance with data protection regulations.</li></ul>Requirements and Skills<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (preferred).</li><li>Proven experience (1-3 years) as an HR/Admin Officer, HR Assistant, or similar role.</li><li>Familiarity with payroll processing or payroll software.</li><li>Knowledge of labor laws, compliance requirements.</li><li>Strong organizational and time-management skills, with the ability to multitask in a night-shift environment.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.</li><li>Excellent verbal and written communication skills.</li><li>Ability to handle confidential information with discretion and professionalism.</li><li>Comfortable working independently and as part of a team during non-standard hours (8 PM to 5 AM).</li><li>Attention to detail and problem-solving abilities.</li><li>Experience in a night-shift role or willingness to adapt to a nocturnal schedule.</li></ul>Work Environment<ul><li>The role operates during the night shift (8 PM to 5 AM), requiring adaptability to a non-traditional schedule.</li><li>The position may involve working in an office setting or remotely, depending on company need.</li><li>Occasional coordination with daytime HR staff or management may be required.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Its Office based job, Are you able to commit to working a night shift schedule from 8 PM to 5 AM?</li></ul>Work Location: In person

HR Executive

Join Mindzeye Inc. and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mindzeye Inc.

ABOUT_COMPANY

Female Customer Service Representative ( Night Shift)

Face book chat support

SEO Executive

HR Executive