Qureos Mentor

Minnesota Judicial Branch

<div>The Second Judicial District is accepting applications for a Court Operations Supervisor in the Central Records Division, under the general supervision of a cross-divisional management team. The Central Records Court Operations Supervisor position is a highly responsible supervisory and technical position that will be responsible for the oversight of all District Court records.
Work involves direct supervision of up to six employees as well as supervision of all District records management including general record maintenance and distribution, Court of Appeals processing, and exhibit management.
This position will be expected to develop the knowledge necessary to oversee the records management and release of court records for all case types and collaborate with operations divisions to ensure consistency in processes and procedures. This position requires the application of sound, prompt, and independent judgement; the ability to work collaboratively; effective management of competing demands simultaneously; sound technical skills, excellent communication, organizational and problem-solving skills; keen attention to detail; as well as other knowledge, skills and abilities listed below.
This is a full-time, exempt position. Primary work location is the Ramsey County Courthouse, 15 W Kellogg Blvd, Saint Paul, MN 55102 . Standard hours of work are Monday - Friday, 8:00am-4:30pm. Upon completion of the on-site training period, this is a hybrid role working both in person and remotely, depending on business needs. A reliable internet connection will be required if working remotely.
Responsibilities
The following are examples of major job duties expected of this position:
<ul><li>Performs the full scope of centralized records responsibilities.
</li><li>Processes and directly supervises the processing of all document requests for all case types in the 2nd Judicial District.
</li><li>Assigns, directs, supervises, and coordinates the work of all staff of the unit making provisions for hiring, evaluating, disciplining and training of such staff.
</li><li>Directs the workflow of the office to ensure that work is fairly distributed, that priority work is handled promptly, and that deadlines are met.
</li><li>Develops, recommends and implements new policies and procedures to comply with current statutes and regulations as they pertain to the office; simplifies work processes so that the office operates more efficiently.
</li><li>Collaborates with Operational Divisions to ensure consistent and efficient processes and procedures between offices.
</li><li>Provides orientation to employees regarding new rules and legislation pertinent to the office and updates appropriate procedures/forms for current use.
</li><li>Interprets statutes, rules, and orders and provides recommendations on procedural questions to attorneys, subordinates and the general public.
</li><li>Participates in and supervises record management functions including physical file management, electronic/optical document and record quality control, record retention, exhibits, Court of Appeals processing, and customer service functions.
</li><li>Maintains employee records and timesheets, office supplies, and disposition of court records.
</li>Performs a wide variety of complex court clerical and supervisory clerical assignments; reviews and processes legal documents, assures completeness and accuracy of court records; responsible for specialized case processing activity such as preparing appeals and managing exhibits; answers procedural questions for staff; works with manager and staff to develop and implement new procedures and responds to changes in the law. 
<li>
</li></ul>Minimum Qualifications
The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, please consider applying.
<ul><li>High school diploma or equivalent.
</li><li>Two or more years of experience as a Court Operations Associate or equivalent experience.
</li>Considerable knowledge of effective supervisory skills (e.g. course work, training program, team lead or lead worker experience). 
<li>
</li></ul>Preferred Qualifications
<ul><li>Associate or bachelor's degree in business, public administration, management, criminal justice, or related field.
</li><li>One or more years of supervisory experience.
</li>Records management experience. 
<li>
</li></ul>Knowledge Skills and Abilities
<ul><li>Thorough knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to records management.
</li><li>Ability to effectively coach, develop, and motivate staff.
</li><li>Knowledge of effective supervisory and management techniques, employee development and performance management.
</li><li>Knowledge of the automated court information system (MNCIS).
</li><li>Knowledge of electronic/optical records systems (Microfilm, Microfiche, Application Xtender).
</li><li>Knowledge of Minnesota Digital Exhibit System (MNDES).
</li><li>Ability to maintain a variety of complex records and prepare reports from such records.
</li><li>Ability to communicate concisely and clearly, both orally and in writing, as well as understand and follow oral and written instructions.
</li><li>Ability to establish and maintain effective working relationships with direct reports, coworkers, justice partners, customers, judicial officers and others.
</li><li>Ability and willingness to work in a high-volume, detailed, and fast-paced work environment.
</li><li>Ability to take direction well and maintain a calm, professional, and positive attitude through challenging circumstances.
</li><li>Ability to deal sensitively with people involved in crisis and from diverse populations.
</li><li>Ability to effectively implement, troubleshoot and utilize new technology.
</li><li>Ability to effectively manage change and stay abreast of changes to laws, policies, and procedures.
</li><li>Ability to effectively analyze and problem solve, complex court clerical situations.
</li><li>Ability to exercise good independent judgement.
</li><li>Ability to work in an area exposed to disturbing and sensitive information.
</li><li>Exceptional customer service skills.
</li><li>Excellent computer and keyboarding kills; proficient in computer word processing, document management and data entry.
</li>Ability to work with and respond to media requests for records. 
<li>
</li></ul>Working Conditions
 
Work is performed primarily in an office setting, at a public counter or remote location. Work involves contact with persons who may be angry and confused.
Physical Demands
 
Work is essentially sedentary with occasional walking, standing, bending, and carrying items up to 25 pounds. Some assignments may require periods of extended sitting, standing, or computer use. May require standing on a ladder to retrieve files from high shelves, moving records and exhibits up and down stairs.
ABOUT US
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrator's Office . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 2ndHR@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .
Questions:
Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.</div>

Court Operation Supervisor, Ramsey County, Records Division

<div>The Second Judicial District is accepting applications for a Court Operations Associate position in the Criminal Division. Position will be located at the Second Judicial District Courthouse, 15 W Kellogg Blvd, St. Paul, MN 55102. Work is performed under the general supervision of the Court Operations Supervisor.
This position will be primarily working on-site with potential for occasional remote work depending on business needs. This position will travel to all court locations within Ramsey County including the Law Enforcement Center, the St. Paul Courthouse, and the Suburban Courthouse.
Responsibilities
The following are examples of major job duties expected of this position.
<ul><li>Attends court daily in person and remotely including updating cases in MNCIS and handling required paperwork;
</li><li>Prepares court calendars and forms for court;
</li><li>Checks people in and calls the court calendar;
</li><li>Daily contact with judicial officers, chambers, and justice partners;
</li><li>Administers oaths for interpreters and defendants;
</li><li>Operates standard office equipment such as computer, printer, scanner, copier;
</li>Other duties as assigned. 
<li>
</li></ul>Minimum Qualifications
The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, please consider applying.
<ul><li>Graduation from high school or equivalent;
</li><li>Must be able to work at multiple locations and must be able to travel between multiple locations within the same day;
</li>Employees preforming remote work from home office must provide reliable internet connection. 
<li>
</li></ul>Knowledge, Skills and Abilities
<ul><li>Knowledge of courtroom decorum;
</li><li>Knowledge of legal terminology;
</li><li>Ability to speak in front of a large group of people;
</li><li>Ability to communicate concisely and clearly, both verbally and in writing, as well as understand and follow verbal and written instructions;
</li><li>Ability to and willingness to adapt to changing priorities, procedures, and job assignments;
</li><li>Ability to take directions well and maintain a professional and positive attitude through challenging circumstances;
</li><li>Ability to handle multiple tasks while meeting a high level of accuracy in a fast-paced, stressful environment;
</li><li>Ability to establish and maintain effective working relationships with others;
</li><li>Ability to manage competing demands simultaneously;
</li>Ability to work at multiple locations and remotely as scheduled. 
<li>
</li></ul>Preferred Qualifications
Six months or more experience as a court clerk or in the legal field. 
<ul><li>
</li></ul>Working Conditions
Work is performed primarily in an office setting, courtroom or at a public counter. Work involves contact with persons who may be angry, abusive or threatening. The need to work under pressure in a fast-paced environment while maintaining a calm demeanor and high level of accuracy.
Physical Demands
Work is essentially sedentary with occasional walking, standing, bending, and carrying items up to 25 pounds. Some assignments may require periods of extended sitting, standing or computer use.
Instructions to Apply:
This AFSCME-represented position is posted for bidding and internal/external application simultaneously and will be filled in accordance with the AFSCME contract.
All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.
ABOUT US
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrator's Office . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 2ndHR@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .
Questions:
Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.</div>

Court Operations Associate, Ramsey County, Criminal Division

<div>The Third Judicial District is seeking applicants to fill a Court Operations Supervisor position in the Winona County Court Administration office.
The Court Operations Supervisor leads the day-to-day operations of the Third Judicial District in Winona County. This position is responsible for administering and enforcing all relevant policies, reviewing, evaluating, planning, and streamlining daily functions while supervising staff within the court administration office. This position is also responsible for some day-to-day case related responsibilities.
This position is classified as a Court Operations Supervisor and is located in the Winona County Courthouse, 171 West Third Street, Winona, MN 55987.
What You Will Do
The following are examples of major job duties expected of this position:
<ul><li>Plan, coordinate, supervise and review the functions and daily operations of personnel in the divisions. Establish workloads and schedules. Analyze work processes and streamline procedures.
</li><li>Develop, recommend, and implement new policies and procedures to comply with current statutes and regulations as they pertain to the team.
</li><li>Interpret statutes, rules and orders and provide recommendations on procedural questions.
</li><li>Review operational reports and implement corrective actions.
</li><li>Hire, coach, develop and evaluate the performance of staff, acting as an effective role model to staff.
</li><li>Participate in strategic planning for the team and implement plans where appropriate.
</li><li>Provide leadership on special projects as directed.
</li><li>Manage and respond timely and appropriately to day-to-day issues brought by judicial officers, staff, and justice partners.
</li>Establish and review procedures; oversee implementation of new/revised policies and procedures in the division; recommend improvements in procedures and operational policy. 
<li>
</li></ul><div>What You Must Have
The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!
<ul><li>High school diploma or equivalent.
</li>At least 3 years of experience as a Court Operations Associate, Leadworker, or similar position and some supervisory experience; or an equivalent combination of education, training, and experience. 
<li>
</li></ul>Nice to Have
Associate or bachelor's degree in business, public administration, management, criminal justice, or related field 
<ul><li>
</li></ul><div>What You Will Bring
<ul><li>Thorough knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court or area of assignment
</li><li>Thorough knowledge of the organization, operations, functions, and scope of authority of the court or activity to which assigned
</li><li>Considerable knowledge of effective supervisory and management techniques
</li><li>Ability to make work decisions in accordance with law, regulations and departmental policies and procedures
</li><li>Ability to maintain a variety of complex records and prepare reports from such records
</li><li>Ability to plan, assign, and supervise the work of subordinate employees engaged in a variety of court activities
</li><li>Ability to express ideas concisely and clearly, both orally and in writing
</li><li>Ability to establish and maintain effective working relationships with others
</li>Ability to show a high degree of respect for all customers and stakeholders with diverse backgrounds, viewpoints, needs, and experiences through courtesy and sensitivity 
<li>
</li></ul></div></div>Supplemental Information
Instruction for Applying
Please submit your online application with resume and cover letter attached by March 26, 2026. Interviews will be conducted in-person in Winona County on March 30, 2026.
Please contact Human Resources with questions regarding this posting via email: 3rdDistrictHR@courts.state.mn.us .</div>
 <div><div>Why Work for Us?
</div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth. 
</div><div></div> 
<div>Employee Benefits
</div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. 
</div><div></div> 
<div>Equal Employment Opportunity
</div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 3rdDistrictHR@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds. 
</div><div></div> 
<div><div>Internal Applicants
</div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div></div>

Court Operation Supervisor - Winona County

<div>Hoping to take that first step in your career and provide public service through your organizational skills? Looking for a position with growth and professional development opportunities?
Hennepin County District Court invites qualified applicants for one Court Operations Associate position in the Centralized Services Division. This is a diverse, professional environment that promotes equity for all court staff and court users. Work is generally performed in a remote environment and involves significant public interaction through various communication channels, including phone (desk phone and soft phone), email, and the LiveHelpNow platform.
Court Operations Associates work both independently and collaboratively as part of a team to provide high-quality assistance to the public, media, attorneys, judicial officers, and professional business partners. The Contact Center team responsibilities include multitasking to answer approximately 800 phone calls daily and LiveHelpNow chats regarding all court divisions, including Family, Probate/Mental Health, Juvenile, Criminal, Civil, and Records, processing requests for continuance via email or phone, scheduling hearing office appointments, updating cases in MNCIS, issuing notices, providing appropriate forms, and performing related administrative duties.
This is a full-time remote position with the training period completed onsite at the Hennepin County Government Center in downtown Minneapolis. The initial onsite training period is expected to last 6-8 weeks and will be based on individual and business needs. A reliable high-speed internet connection is required when working remotely.
Example of Duties:
<ul><li>Respond to customer phone inquiries related to:
<div><ul><li>General information for all court divisions
</li></ul><ul><li>Case status and hearing information
</li></ul><ul><li>Zoom hearing information and guidance on Zoom use
</li></ul></div></li><li>Communicate respectfully, courteously and effectively with court stakeholders by answering approximately 90 phone calls per day regarding case status and court appearances while applying court policies and procedures.
</li><li>Initiates case records using electronic means; Hearing Officer appointments, payment extensions, requests in-person appearance to Zoom, admin and judicial approval continuance requests, schedules interpreters for criminal cases.
</li><li>Recording party data, entering comments, events and requesting interpreters in the case management systems (MNCIS)- updating party information and supporting eCheck-in process
</li><li>Updates appear by dates and grants extensions when scheduling Hearing Officer appointments
</li><li>Effectively use technological tools, such as:
<div><ul><li>Minnesota Court Information System (MNCIS)
</li></ul><ul><li>Minnesota Judicial Branch website and Minnesota Court Records Online (MCRO)
</li></ul><ul><li>Online chat solution
</li></ul>Mitel Phone System 
<ul><li>
</li></ul></div></li></ul>Typical Qualifications:
Minimum Education and Experience:
<ul><li>High school diploma or equivalent
</li>One year of relevant experience, which may include but is not limited to customer service, administrative work, office, and clerical work. (For example: bank teller, cashier, court clerk, legal assistant, medical billing specialist).
OR equivalent education and experience 
<li><ul><li>
</li></ul></li></ul>Minimum Knowledge, Skills, and Abilities:
<ul><li>Experience working remotely and managing tasks independently
</li><li>Ability to understand court procedures and policies, legal documents, laws and legal factors pertaining to the court
</li><li>Ability to communicate effectively and efficiently with customers using the phone, email, and online chat
</li><li>Experience in remaining calm and respectful under pressure when handling difficult customer-related interactions over the phone or via chat
</li>Team-oriented, with a positive attitude and the ability to work in an inclusive, multicultural, and multigenerational environment that values diversity and promotes respectful and effective relationships. 
<li>
</li></ul>Preferred Qualifications:
<ul><li>Experience in troubleshooting minor technological issues independently in a remote environment and escalate when appropriate including initiating tickets.
</li><li>Experience working in an environment with a high volume of customer service by phone and online support.
</li><li>Experience effectively managing conflict and de-escalating customers who may be opinionated, confused, upset, angry, abusive, threatening, or experiencing a mental health crisis.
</li><li>Knowledge of the organization, operation, function, and jurisdiction of the court.
</li>Experience in managing confidential information in an office or remote environment. 
<li>
</li></ul>Salary:
The expected starting salary for external candidates is $23.50 - $28.45 per hour, $49,068-$59,403 annually. The offer will take into consideration other equivalent skills, abilities, and qualifications. The full salary range for this position is $21.45 - $35.44 per hour ($44,787-$73,998 annually).
This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits . 
Additional Information:
The Centralized Services Division, Contact Center is located at the Hennepin County Government Center at 300 South Sixth Street, Minneapolis, MN 55487.
Please complete your application and submit your resume and cover letter by March 31, 2026, at 11:59pm.
This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.</div>
 <div><div>Why Work for Us?
</div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth. 
</div><div></div> 
<div>Employee Benefits
</div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. 
</div><div></div> 
<div>Equal Employment Opportunity
</div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 4th.Human.Resources@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds. 
</div><div></div> 
<div><div>Internal Applicants
</div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div></div>

Court Operations Associate, Hennepin County, Centralized Services Division

<div>The Second Judicial District is seeking a full-time Official Stenographic or Electronic Court Reporter for Referee Jenna Westby. In this position you will work directly with Referee Westby out of the Juvenile and Family Justice Center 25 W. 7th St. #B122 St. Paul, MN 55102 . This is a highly responsible technical work role. The primary functions are to capture a verbatim record of court proceedings using a stenographic machine to prepare and distribute transcripts in accordance with rules of court, opinions, state statutes, legal guidelines, and policies.
Additionally, the court reporter serves as the appointing authority's confidential assistant. The court reporter exercises independent judgment as related to the duties of maintaining the record. Work is reviewed and evaluated by the appointing authority.
This position supports Referee Westby and promotes the court's mission of providing justice through a system that assures equal access for the fair and timely resolution of cases and controversies.
Regular hours are Monday - Friday, 8:00am - 4:30pm. This position will require the ability to work full-time during these hours.
This is a hybrid role working both on-site and remotely, depending on business needs and a reliable internet connection will be required when working remotely.
Responsibilities
The following are examples of major job duties expected of this position.
<ul><li>Capture and preserve a verbatim record of court proceedings.
</li><li>Play/read back testimony upon request.
</li><li>Prepare transcripts and court orders.
</li><li>Maintain accurate and complete files, records, and exhibits.
</li><li>Maintain awareness of relevant rules, statutes, and policy changes/additions/deletions.
</li><li>Serve as confidential assistant to judicial officer.
</li>Occasional filing on behalf of the court. 
<li>
</li></ul>Minimum Qualifications
<ul><li>As this position currently requires some remote work, access to a reliable internet connection is required.
</li><li>Applicants for this position must be able to travel between court locations including the main courthouse, Law Enforcement Center, Juvenile and Family Justice Center, and 402 Commitment Court in downtown St. Paul, MN, and the suburban courthouse in Maplewood, MN.
</li><li>A person seeking employment for the position of Official Stenographic Court Reporter must meet the following minimum qualifications.
<div><ul><li>Graduation from high school or equivalent; AND
</li></ul><ul><li>Graduation from a court reporting school approved by the National Court Reporters Association (NCRA) within the past two years: OR
</li></ul><ul><li>Compliance with one of the following:
<div><ul><li>Received a Registered Professional Reporter (RPR) designation from the NCRA; OR
</li></ul><ul><li>Received an equivalent certification from another state or territory of the United States, or professional court reporter association; OR
</li></ul><ul><li>Have been practicing proficiently as a professional stenographic reporter for the past two (2) years and within one (1) month of hire, accurately take a minimum of 20 minutes of court proceedings alongside a stenographic court reporter who has an RPR designation or certification as provided in clauses (a) or (b), and then produce a transcript with 95% accuracy to successfully complete this requirement. as described in (d) below; OR
</li></ul><ul><li>Obtain RPR designation from the NCRA within two years of hire. Pending receipt of the RPR designation, must, within one (1) month of hire, accurately take a minimum of 20 minutes of court proceedings alongside a stenographic court reporter who has an RPR designation or certification as provided in clauses (a) or (b), and then produce a transcript. The participating RPR certified stenographer will determine that Ninety-five (95) percent accuracy is achieved to successfully complete this requirement.
</li></ul></div></li></ul></div></li><li>A person seeking employment for a position of Official Electronic Court Reporter must meet the following minimum qualifications:
<div><ul><li>Graduation from high school or equivalent; AND
</li></ul><ul><li>Any combination of training and work experience which indicates possession of the knowledge, skills and abilities listed in the classification specification; AND
</li></ul><ul><li>Compliance with one of the following within three months of hire:
<div><ul><li>Receive an Electronic Court Reporter certificate from the State Court Administrator, OR
</li></ul><ul><li>Receive an Electronic Court Reporter Certification and an Electronic Transcriber Certification from the American Association of Electronic Reporters and Transcribers (AAERT); OR
</li></ul>Receive an Electronic Court Reporter certification from an accredited court reporter school. 
<ul><li>
</li></ul></div></li></ul></div></li></ul>Knowledge, Skills, and Abilities
<ul><li>Ability to enter clear, detailed log notes regarding significant occurrences or produce stenographic shorthand notes and produce verbatim transcripts for high-volume, complex court proceedings with the potential for expedited deadlines or deadlines mandated by the Court of Appeals. All transcript work must be done outside work hours using equipment not provided by the employer.
</li><li>Excellent grasp of grammar and punctuation and the ability to apply it to transcript production.
</li><li>Meticulous attention to detail and willingness to research transcript-related matters, including, but not limited to, procuring name spellings and ensuring correct subject terminology is used.
</li><li>Ability to focus for long periods of time.
</li><li>Proficient in multiple computer hardware and software applications; interest in and ability to learn new technology and computer programs.
</li><li>Ability to learn, interpret, retain and apply policies, procedures and statutes, specifically relating to establishing the official court record.
</li><li>Ability to multitask and prioritize duties in a fast-paced, professional environment.
</li><li>Ability to communicate clearly, concisely, and professionally, both orally and in writing.
</li><li>Flexible and willing to work with other judges.
</li><li>Professional and courteous while in chambers and towards the general public.
</li><li>Ability to maintain confidentiality.
</li>Demonstrated proficiency in realtime reporting, with the ability to produce accurate, verbatim transcripts instantly for use by judges, attorneys, and other courtroom participants (preferred, not required). 
<li>
</li></ul>Rate of Pay
The expected hiring range for this position for external candidates is $28.33-$43.32/hour based on qualifications and experience. 
 
ABOUT US
Why Work for Us?
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.
Employee Benefits
The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Career Opportunities - State Court Administrator's Office . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.
Equal Employment Opportunity
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 2ndHR@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
Internal Applicants
If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .
Questions:
Please contact Human Resources at 2nddistrictHR@courts.state.mn.us with questions regarding this position.</div>

Court Reporter Stenographic or Electronic, Ramsey County, Referee Westby