Qureos Mentor

Minnesota Judicial Branch

<div><p>The Fifth Judicial District is seeking qualified applicants for a customer-focused, team-oriented temporary Court Operations Associate to join the Nobles County Court Administration team.<br>
</p><p><br>
This Court Operations Associate position will work directly with the public at our front counter, judges, and other court stakeholders by processing cases, providing exceptional customer service, and ensuring compliance with applicable court rules, polices, and standards to achieve an impartial, accessible, fair, and timely system of justice. Duties require the application of independent judgment, and the interpretation of laws, policies, procedures, and regulations based on training and knowledge gained through experience on the job.
</p><p>This is temporary position expected to last 6 months. The primary work location will be the Nobles County Justice Center located at 1530 Airport Road, Worthington, MN. The regular work hours will be Monday - Friday, 8:00 a.m. &ndash; 4:30 p.m.
</p><p>A successful candidate will need to possess strong technical and customer service skills in a high volume, fast-paced environment which requires the ability to manage competing demands simultaneously.
</p><div>Example of Duties
<br>
The following are examples of major job duties that may be expected for this position:
<br>
<br>
<ul><li>Performs the full scope of varied court clerical work involved in case processing on Minnesota Court Information System (MNCIS) or related technology systems.
</li><li>Provides assistance courteously and effectively to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically; provides forms, documents, and court procedure information; assists public in filling out various applications and forms and arranges for language interpretation as needed.
</li><li>Initiates case records using electronic means or paper documents; records required data regarding parties, documents, flags comments, events, and dispositions in case processing system and other relevant systems; reviews for completeness, adequacy, accuracy and compliance with rules/policies.
</li><li>Updates court minutes and/or may operate electronic recorder.
</li><li>Coordinates jury and processing activities by assisting with juror check-in, update jury case management system.
</li><li>May participate in and coordinate the scheduling and calendaring of court proceedings; sends out notices; and contacts attorneys and parties concerning rescheduling.
</li><li>May perform financial activities within the office; receipting bail payments, making disposition entries and adjustments, preparing and making bank deposits; balances tills, and monitors accounts for delinquency; and Court Payment Center holding queues.
</li></ul></div><p>Typical Qualifications
<br>
QUALIFICATIONS: (Any combination of training and work experience which indicates possession of the knowledge, abilities and skills listed. An example of an acceptable qualification for this position is:)
</p><div>Minimum Qualifications:
<br>
<ul><li>High School Diploma or Equivalent.
</li><li>Six months of recent experience in the legal field or a highly technical, customer focused, administrative position.
</li><li>OR Equivalent education and experience.
</li></ul></div><div>Knowledge, Skills and Abilities
<br>
<ul><li>Experience using electronic applications, such as Microsoft Office Suite, Adobe Acrobat, and the ability to learn job related software
</li><li>Excellent communication skills, including ability to communicate effectively in writing and verbally with attorneys, court staff, judicial officers, and the public, including the handling of sensitive and confidential matters.
</li><li>Experience in providing excellent customer service and interpersonal skills, including the ability to de-escalate difficult customer interactions and process financial transactions accurately.
</li><li>Ability to prioritize and make decisions in accordance with laws, regulations and departmental policies and procedures; to read and interpret legal documents of varying type and complexity; to understand and follow oral and written instructions.
</li><li>Ability to establish and maintain effective working relationships with others, team orientated with a positive attitude.
</li></ul>Preferred Qualifications
<br>
<ul><li>Associate or bachelor&rsquo;s degree in criminal justice, political science, business administration or a related field.
</li><li>Bi-lingual skills in Spanish/English.
</li><li>Experience working in the legal field or court setting.
</li><li>Extensive knowledge of current court policies, procedures, processes, and terminology.
</li><li>Knowledge and experience with Minnesota Court Information System (MNCIS) and e-File and Serve (EFS).
</li></ul></div><p>To Apply
</p><p>Please complete your online application with a resume and cover letter attached by clicking the &ldquo;APPLY NOW&rdquo; link at the bottom of this page.
</p><p>Bargaining Unit: AFSCME Labor Agreement.
<br>
This position is being posted internally and externally simultaneously, in accordance with the AFSCME labor agreement. Current AFSCME represented employees must have served a minimum of six (6) months in their current position and be in good standing to be eligible to apply for a position vacancy. This position is non-exempt under the Fair Labor Standards Act.
</p><p>All employment offers are contingent upon satisfactory results of a criminal background check.
</p><p>Please contact Human Resources at 5thDistrictHR@courts.state.mn.us with questions regarding this position.</p></div>
<br><div><div><b>Why Work for Us?
</b></div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.<br>
</div><div></div><br>
<div><b>Employee Benefits
</b></div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.<br>
</div><div></div><br>
<div><b>Equal Employment Opportunity
</b></div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 5thDistrictHR@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.<br>
</div><div></div><br>
<div><div><b>Internal Applicants
</b></div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div></div>

Court Operations Associate, Temporary, Nobles County

<div><p><b>DESCRIPTION:
</b></p><p>The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Anoka County Court Administration team in Anoka, MN.
</p><p>This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by clerking civil, criminal, family, juvenile, and traffic case types. This position is a live courtroom, hands-on opportunity. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and as a part of a team, using your independent judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.<br>
</p><p></p><p><b>WHAT YOU WILL DO
</b></p><p><b><i>The following are examples of major job duties expected of this position:
</i></b></p><ul><li>Independently performs administrative work relating to criminal, juvenile, traffic, probate, jury, conciliation, civil, and/or family, case processing in the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve (EFS), SharePoint, and other related computer systems.
</li><li>Perform live courtroom support by working with judges, court reporters, and other justice partners, This includes calling cases, capturing minutes, and handling documents in the courtroom.
</li><li>Schedule and maintain court calendars for an assigned judge. This includes working with attorneys and self-represented litigants on finding court dates for the assigned judge, sending applicable notices, and processing certain orders signed by the judge.
</li><li>May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.
</li><li>Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
</li><li>Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.
</li><li>Perform a variety of advanced clerical functions in multiple case types.
</li></ul><p><b>MINIMUM QUALIFICATIONS
</b></p><p>The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!
</p><ul><li>High school diploma or equivalent.
</li><li>One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.
</li></ul><p><b>NICE TO HAVE
</b></p><ul><li>Proficient in Microsoft office Suite, with the ability to learn other job-related software.
</li><li>Certificate or degree in a related field.
</li><li>Basic knowledge of court procedures, policies, and records management.
</li>Experience with electronic document applications, workflow queues and web-based video and audio platforms.<br>
<li>
</li></ul><p></p><p><b>WHAT YOU WILL BRING
</b></p><ul><li>Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
</li><li>Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
</li><li>Ability to communicate effectively, both orally and in writing .
</li><li>Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment .
</li><li>Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
</li><li>Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
</li><li>Ability to effectively support court users who have limited experience with the judicial system.
</li><li>Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
</li><li>Well-organized, detail-oriented, and analytical.
</li></ul><p><b>SUPPLEMENTAL INFORMATION
</b></p><ul><li>This AFSCME-represented position is located in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303
</li><li>Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
</li><li>The expected hiring range for external hires for this position is $22.50 to $28.45/hr, based on qualifications, with a full future earning potential of $46,980- $73,999 annually.
</li><li>This position is non-exempt under the Fair Labor Standards Act.
</li><li>Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.</li></ul></div>
<br><div><div><b>Why Work for Us?
</b></div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.<br>
</div><div></div><br>
<div><b>Employee Benefits
</b></div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.<br>
</div><div></div><br>
<div><b>Equal Employment Opportunity
</b></div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 10thDistrictHumanResources@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.<br>
</div><div></div><br>
<div><b>Internal Applicants
</b></div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div>

Court Operations Associate, Anoka County, Assignments Division

<div><p>The Brookdale Criminal Division of Hennepin County District Court is seeking a customer service focused, team-oriented Court Operations Associate to contribute to our mission of providing justice to the public. The Brookdale team fosters an inclusive, dynamic work environment and promotes equity for all court staff and court customers.
<br>
<br>
Court Operations Associates work individually and in teams to support a wide variety of court customers and justice partners, including community members, judges, law enforcement officials, and attorneys. This role requires excellent communication skills, strong attention to detail, and technological skills to match our high-performance environment. The ability to practice independent judgment along with resources and team support is also crucial to success. Court Operations Associates rotate assignments daily so each day brings new experiences and opportunities!
</p><p>The Brookdale Courthouse handles solely misdemeanor criminal and traffic cases for the communities of Brooklyn Center, Brooklyn Park, Champlin, Corcoran, Crystal, Dayton, Golden Valley, Greenfield, Hanover, Maple Grove, New Hope, Osseo, Robbinsdale, Rockford, Rogers, and St. Anthony.
</p><p><b>Example of Duties
</b></p><p>All Court Operations Associates are expected to do the following in all assignments:
</p><ul><li>Assist and communicate with judicial partners and court customers in a professional, courteous, and respectful manner to ensure the customer's needs are effectively met in-person, over the phone, or through electronic means
</li><li>Coordinate, communicate, and collaborate with team members to ensure daily work assignments and case processing are completed efficiently and accurately
</li><li>Collaborate with Judicial Officers, Court Reporters, Prosecutors, Defense Attorneys, Probation Officers, and Law Enforcement
</li><li>Review and process court filings for timeliness, statutory compliance, and proper document security as required by local and court-wide policies and procedure
</li></ul><p>Duties by Assignment
</p><p><i>Front Counter
</i></p><ul><li>Check in court customers for court
</li><li>Process payments (cash, credit card, and check) for fines, bail, etc.
</li><li>Schedule Hearing Officer appointments for citations
</li></ul><p><i>Administrative Tasks
</i></p><ul><li>Manage remote hearings held via Zoom. This includes tasks such as admitting court customers to the meeting, monitoring the chat, managing breakout rooms, and directing the order of cases called.
</li></ul><p><i>Lobby
</i></p><ul><li>Perform high-level case processing and data entry, including scheduling hearings
</li><li>Prepare documents for court customers
</li><li>Assist court customers with same-day applications for a public defender
</li><li>Troubleshoot technology issues with public kiosks with court customers when needed
</li></ul><p><i>Courtroom Clerking
</i></p><ul><li>Accurately update calendars and records for high-volume, fast-paced courtrooms
</li><li>Manage courtroom audio technology
</li><li>Administer Oaths and swear in court customers
</li></ul><p><b>Typical Qualifications
</b></p><p>Minimum Qualifications
</p><ul><li>High school diploma and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year.
<ul><li>Examples of relevant job experience: customer service, administrative work, office, and clerical work.
</li></ul></li></ul><p>Preferred Qualifications
</p><ul><li>Two years of customer service and/or administrative experience
</li><li>Experience in a legal setting such as a courtroom clerk or paralegal
</li><li>Experience with electronic document applications, workflow queues, and web-based video audio platforms
</li><li>Detail-oriented with the ability to continuously learn and retain new material, concepts, and ongoing procedural changes
</li><li>Well-organized and analytical
</li></ul><p>Minimum Knowledge, Skills and Abilities
</p><ul><li>Ability to prioritize assignments, work well under pressure in a high-volume, fast-paced environment, and adapt to change
</li><li>Ability to communicate effectively in writing and verbally
</li><li>Proficiency in Microsoft Office Suite and ability to learn other job-related software
</li><li>Ability to process financial transactions accurately with an eye for detail
</li><li>Excellent customer service and interpersonal skills including patience, cultural sensitivity, and the ability to de-escalate difficult customer interactions
</li><li>Dedication to an inclusive, multicultural environment that values collaborating and learning from one another as a team
</li></ul><p><b>Supplemental Information
</b></p><p>Logistics
</p><p>The Brookdale team is located in Brooklyn Center, Minnesota at 6125 Shingle Creek Pkwy, Suite 200 (first floor.) The courthouse has free parking available and is located near major freeways making for a convenient commute. This is a primarily in office position with limited remote work opportunities. The core hours for this position are 8:00 am - 4:30pm, Monday - Friday, but may vary depending on the assignment and operational needs of the division.
</p><p>Salary Range
</p><p>The expected starting salary for external candidates is at least $23.50 per hour and may be higher, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits .
</p><p><b>Instructions for Applying
</b></p><p>Complete your application with resume attached by September 26th, 2025, at 11:59 p.m. All employment offers are contingent upon satisfactory results of our background check processes.
<br>
<br>
This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
<br>
<br>
Please contact Human Resources with questions regarding this posting via email: 4th.human.resources@courts.state.mn.us ; or phone: 612-540-6488.</p></div>
<br><div><div><b>Why Work for Us?
</b></div><div>Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another&rsquo;s growth.<br>
</div><div></div><br>
<div><b>Employee Benefits
</b></div><div>The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family&rsquo;s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers . Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.<br>
</div><div></div><br>
<div><b>Equal Employment Opportunity
</b></div><div>It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 4th.Human.Resources@courts.state.mn.us . The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.<br>
</div><div></div><br>
<div><div><b>Internal Applicants
</b></div><div>If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities .</div></div></div>

Court Operations Associate, Hennepin County, Brookdale Criminal Division

Join Minnesota Judicial Branch and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Court Operations Associate, Temporary, Nobles County

Court Operations Associate, Anoka County, Assignments Division

Court Operations Associate, Hennepin County, Brookdale Criminal Division