Qureos Mentor

Minor Hotels

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 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; College degree in hotel management or related field
 
 
 &bull; Previous experience in a Front Office management role
 
 
 &bull; Strong commercial/business acumen
 
 
 &bull; Passion for leadership
 
 
 &bull; Fluent in English - both spoken and written
 
 
 
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Front Office Manager

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 As Room Service Waitress you need to ensure the effective delivery of in-room dining services to guests of the hotel. Your key duties and responsibilities will be to ensure that the in-room dining service is delivered in line with the brand service standards, that orders are delivered on time having been thoroughly checked, and that tray clearanceis done quickly. Additionally you will be required to fully participate in departmental training sessions to improve personal skills and service levels, interact with guests in an upbeat and friendly manner in order to maximize satisfaction, and capitalize on the returns to the hotel.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; High School diploma
 
 
 &bull; Previous experience in a Food &amp; Beverage/Restaurant role
 
 
 &bull; Passion for teamwork
 
 
 &bull; Excellent guest service skills
 
 
 
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Waitress

<div>
 
 Minor Hotels is seeking an experienced Cluster General Manager to lead the pre-opening and operational launch of Tivoli Bilaj Al Jazayer Bahrain and AVANI Bilaj Al Jazayer Bahrain Resort. The role will oversee the strategic, commercial, and operational performance of both properties, ensuring successful market positioning, strong financial results, and exceptional guest experiences
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Operational &amp; Financial Management
 
 
 
 
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 Strong knowledge of budgeting, financial analysis, and P&amp;L management to maximize profitability.
 </li>
 <li>
 Ability to optimize resources and ensure high standards across all hotel operations, including F&amp;B, wellness, and beach club facilities.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 
 
 <ul>
 <li>
 Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
 </li>
 <li>
 Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.
 </li>
 </ul>
 
 
 Guest Services &amp; Brand Representation
 
 
 
 
 <ul>
 <li>
 Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand&rsquo;s identity.
 </li>
 <li>
 Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.
 </li>
 </ul>
 
 
 Pre-Opening &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
 </li>
 <li>
 Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.
 </li>
 </ul>
 
 
 Community &amp; Stakeholder Relations
 
 
 
 
 <ul>
 <li>
 Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
 </li>
 <li>
 Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.
 </li>
 </ul>
 
 
 Market Knowledge
 
 
 
 
 <ul>
 <li>
 Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
 </li>
 <li>
 Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 International hospitality professional with extensive leadership experience in resort or luxury hotel operations
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 <li>
 Currently serving as a General Manager or a strong number two (Hotel Manager / Director of Operations / Resident Manager) ready to step into a GM role
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 <li>
 Pre-opening experience is essential
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 <li>
 Exposure to multi-property or cluster operations is highly desirable
 </li>
 <li>
 Proven Experience in Luxury and Life-Style Brands
 </li>
 <li>
 Strong commercial and financial acumen with a proven track record in driving performance
 </li>
 <li>
 Good understanding of the Middle East hospitality market; Bahrain experience would be an advantage
 </li>
 <li>
 Strong leadership capability with the ability to build and lead high-performing teams
 </li>
 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 This role requires a dynamic leader capable of delivering successful pre-opening execution and operational excellence across both properties.
 
 
 
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Cluster General Manager

Join Minor Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Minor Hotels

About Company

Front Office Manager

Waitress

Cluster General Manager