Qureos Mentor

Miraval The Red Sea

<div><div>Summary<div>
Job Opening: Sous Chef 
Location: Miraval The Red Sea 
Start Date: November 1, 2025
We are currently hiring a dynamic and experienced Sous Chef to join our team at Miraval The Red Sea, a resort built on the pillars of mindfulness, wellness, and elevated hospitality. 
What We&rsquo;re Looking For: 
A strong leader with a solid background in international cuisine, the ideal candidate will bring not only exceptional culinary skill but also the ability to lead a team, maintain HACCP standards, and efficiently handle all kitchen paperwork and operational tasks. You will work closely with the Chef de Cuisine, contributing to a shared goal of excellence and consistency in both food and service.<div>
Key Responsibilities: 
<ul><li>Support in day-to-day kitchen operations</li><li>Lead and motivate a multicultural team in a high-volume environment</li><li>Ensure compliance with HACCP, food safety, and hygiene regulations</li><li>Manage kitchen documentation, inventory, and daily reports</li><li>Maintain consistent quality in international cuisine preparation and presentation</li><li>Foster a positive kitchen culture through effective communication and collaboration</li></ul></div></div></div><div> 
Qualifications<div>
Qualifications &amp; Experience<ul><li>
Minimum of 5 years culinary experience in luxury hotels, resorts, or wellness retreats, with at least 2 years in a leadership role.</li><li>
Strong background in international cuisine, with emphasis on healthy, mindful, and wellness-oriented menus.</li><li>
Formal culinary education or equivalent professional training.</li><li>
Proven track record in fine dining, banquets, and &agrave; la carte operations.</li><li>
Experience in menu development, including plant-based, gluten-free, and dietary-specific offerings.</li><li>
Knowledge of food cost control, inventory management, and HACCP standards.</li><li>
Ability to train, mentor, and inspire a multicultural culinary team.</li></ul>
Skills &amp; Competencies<ul><li>
Excellent leadership, organizational, and communication skills.</li><li>
Creativity and passion for culinary innovation aligned with wellness philosophy.</li><li>
Strong ability to maintain consistency, quality, and presentation across all outlets.</li><li>
Calm under pressure with excellent problem-solving skills.</li><li>
Commitment to sustainability and use of local, seasonal ingredients where possible.</li><li>
Flexible, adaptable, and culturally aware.</li></ul>
Physical Demands<ul><li>
Ability to stand, walk, and work in hot and fast-paced kitchen environments for extended periods.</li><li>
Capable of lifting and carrying items up to 20 kg.</li><li>
Manual dexterity for knife work and fine food preparation.</li></ul>
Work Environment<ul><li>
Based at Miraval The Red Sea, a luxury wellness resort.</li><li>
Dynamic, multicultural team environment with a focus on wellness, mindfulness, and guest experience.</li><li>
Requires working weekends, holidays, and flexible hours based on operational needs.</li></ul></div></div></div>

SOUS CHEF

<div><div>Summary<div>
GENERAL ROLE:
The Bell Captain plays a pivotal role in delivering outstanding guest service by managing the bell desk operations and leading the bell team. This position is responsible for ensuring seamless arrivals and departures, efficient luggage handling, and creating memorable first and last impressions for resort guests. The Bell Captain supervises bell attendants, coordinates buggy service, and ensures all guest interactions are executed with professionalism, warmth, and efficiency
KEY RESPONSIBILITIES:
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.
As Bell Captain, you will need to:<div>
Guest arrival and Welcome 
<ul><li> Supervise and coordinate guest arrivals, ensuring all luggage is handled with care and efficiency.</li></ul></div><ul><li> Greet guests with warmth and professionalism upon arrival.</li><li> Ensure timely escorting of guests to their rooms, providing essential information about the resort and in-room.</li></ul>
 Maintain an organized luggage storage area and accurate log of stored items.
 Open the resort's entrance door for all arriving guests unless it is automated/revolving.<ul><li>
 Luggage Handling &amp; Room Escorting 
 Ensure luggage is attended to at all times while in public areas.</li><li>
Coordinate timely delivery of luggage to guest rooms (within 15 minutes for a resort).</li><li>
Knock or ring the doorbell before entering the guest room and clearly announce department name before entering.</li><li>
Offer to place luggage on appropriate racks, ensuring proper positioning (e.g., zippers facing guests), and bring extra racks if required.</li><li>
Offer to hang guest coats and suit carriers, if applicable.</li></ul><ul><li> Guest Orientation &amp; Personalized Service</li><li> Offer personalized service by anticipating guest needs and preferences.</li><li> Provide detailed orientation of resort facilities, services, and activities.</li><li> Respond promptly and professionally to guest requests and inquiries.</li></ul>
Departure &amp; Farewell:<ul><li> Manage smooth guest departures, including luggage collection and transportation coordination.</li><li> Provide a courteous farewell, reinforcing positive guest experiences and encouraging return visits.</li></ul>
Buggy Responsibility<ul><li> Oversee the operation, cleanliness, and maintenance of resort buggies.</li><li> Ensure safe and timely transport of guests and luggage across the property.</li><li> Schedule and assign buggy drivers to optimize guest flow during peak times.</li></ul>
Standards of Appearance &amp; Communication:<ul><li> Maintain a polished and professional appearance in line with resort grooming standards.</li><li> Ensure all team members demonstrate clear, courteous, and guest-centric communication.</li><li> Enforce uniform standards and provide coaching when necessary.</li></ul>
Service Excellence &amp; Anticipation:<ul><li> Lead by example in delivering exceptional guest service.</li><li> Train and motivate team members to anticipate guest needs and exceed expectations.</li><li> Monitor service quality and implement improvements as needed.</li></ul></div></div><div>
Qualifications<div>
Qualifications &amp; Requirements:<ul><li>
Previous experience in luxury hospitality or similar guest-facing role preferred.</li><li>
Strong interpersonal and customer service skills.</li><li>
Fluent in English; additional languages an asset.</li><li>
Physically able to stand for long periods and lift/carry luggage.</li><li>
Professional demeanor, punctuality, and team-oriented attitude.</li><li>
Knowledge of Buggy cars systems, communication tools (e.g., radio headsets), and front office operations is a plus.</li></ul>
Performance Standards:<ul><li>
Consistent adherence to Miraval service standards.</li><li>
High guest satisfaction scores related to arrival, welcome, and departure experiences.</li><li>
Positive feedback from guests and team members.</li><li>
Zero instances of unattended luggage or unresolved guest needs.</li></ul>
WORK ENVIRONMENT:<ul><li> Primarily outdoors and guest-facing; exposure to varying weather conditions.</li><li> Fast-paced, dynamic hospitality setting with high guest interaction.</li><li> Requires flexible work hours including evenings, weekends, and holidays.</li><li> Involves standing for extended periods and physical activity such as lifting and walking long distances</li></ul></div></div></div>

BELL CAPTAIN (PREFERABLY SAUDI NATIONAL)

Join Miraval The Red Sea and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Miraval The Red Sea

ABOUT_COMPANY

SOUS CHEF

BELL CAPTAIN (PREFERABLY SAUDI NATIONAL)