Qureos Mentor

Miraval The Red Sea

<div><div><p>Summary</p><div><div><div><p><b>
JOB TITLE</b></p><p><br>
Security Team Leader</p></div><div><p><b><br>
DEPARTMENT</b></p><p><br>
Safety &amp; Security</p></div><div><p><b><br>
REPORTING TO</b></p><p><br>
Security Manager</p></div><div><p><b><br>
RESPONSIBLE FOR</b></p><p><br>
Security Guards</p></div><div><p><b><br>
KEY SERVICE PARTNERS</b></p><div>
 Engineering, HR, Front Office, Safety &amp; Wellness Teams</div></div><br>
</div><p>
GENERAL ROLE:</p><p>
</p><p>As a <b>Security Team Leader</b> at Miraval The Red Sea, your role is in ensuring a safe, secure, and peaceful environment for our guests and colleagues. You lead by example, upholding the Miraval values of integrity, respect, and wellbeing, and ensuring that all safety protocols are performed with mindfulness and professionalism.</p><p>
KEY RESPONSIBILITIES:</p><p><i>
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.</i></p><p>
</p><p>As <b>Security Team Leader</b>, you will need to:</p><ul><li><b>
Leadership &amp; Supervision</b><ul><li>
Supervise daily operations of the security team to maintain a safe and secure resort environment.</li><li>
Ensure all officers are well-presented, trained, and follow established procedures.</li><li>
Conduct regular patrols and inspections of key areas, including guest zones, colleague housing, and perimeter.</li><li>
Manage shift schedules, reports, and incident documentation.</li></ul></li><li><b>
Safety &amp; Emergency Response</b><ul><li>
Respond swiftly and effectively to emergencies, alarms, or incidents.</li><li>
Conduct regular fire safety, evacuation, and first-aid training with relevant departments.</li><li>
Ensure compliance with Red Sea Global safety and security standards.</li><li>
Liaise with local authorities in case of incidents or regulatory requirements.</li></ul></li><li><b>
Operational &amp; Administrative Duties</b><ul><li>
Maintain up-to-date records of security logs, key controls, and access cards.</li><li>
Report maintenance or safety concerns to Engineering for corrective action.</li><li>
Monitor CCTV and access points to ensure operational functionality.</li><li>
Support incident investigations with factual reports and follow-up actions.</li></ul></li><li><b>
Miraval Values &amp; Wellbeing</b><ul><li>
Demonstrate calmness, empathy, and mindfulness even under pressure.</li><li>
Encourage a sense of safety and trust among colleagues and guests alike.</li><li>
Uphold confidentiality and respect for all individuals on property.</li></ul></li></ul></div></div><div><p>
Qualifications</p><div><p>
QUALIFICATIONS:</p><ul><li>
Saudi National (as per Saudization requirements).</li><li>
Diploma or equivalent in Security, Law Enforcement, or related field.</li><li>
Minimum 3 years&rsquo; experience in a hotel or resort security position, including supervisory role.</li><li>
Knowledge of emergency procedures, safety systems, and KSA security regulations.</li><li>
Excellent communication and leadership skills; ability to remain composed under pressure.</li><li>
Valid KSA driving license and security training certification preferred.</li></ul><p>
</p><p>PHYSICAL DEMANDS (IF ANY):</p><ul><li>
Walking, standing, and outdoor patrol duties for extended periods.</li><li>
Occasional lifting of light-to-medium loads.</li></ul><p>
WORK ENVIRONMENT:</p><ul><li>
Wellness destination resort located on Shura Island, Red Sea.</li><li>
Indoor and outdoor environment; shift-based schedule including nights and weekends.</li></ul></div></div></div>

SECURITY TEAM LEADER

<div><div><p>Summary</p><div><div><div><p><b>
JOB TITLE</b></p><p><br>
Butler</p></div><div><p><b><br>
DEPARTMENT</b></p><p><br>
Rooms Division</p></div><div><p><b><br>
REPORTING TO</b></p><p><br>
Assistant Villa Manager</p></div><div><p><b><br>
RESPONSIBLE FOR</b></p><p><br>
N/A</p></div><div><p><b><br>
KEY SERVICE PARTNERS</b></p><div>
 Housekeeping, Culinary, Spa, Engineering, Wellness, Transportation</div></div><br>
</div><p>
GENERAL ROLE:</p><p>
</p><p>As a <b>Butler</b> at Miraval The Red Sea, your role is to deliver bespoke, intuitive, and heartfelt service tailored to each guest&rsquo;s needs. You embody the essence of mindful hospitality&mdash;anticipating preferences, personalizing experiences, and ensuring that every moment reflects Miraval&rsquo;s values of empathy, integrity, and wellbeing. You are a trusted ambassador of our purpose: to care for people so they can be their best.</p><p>
KEY RESPONSIBILITIES:</p><p><i>
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.</i></p><p>
</p><p>As <b>Butler</b>, you will need to:</p><ul><li><b>
Guest Experience</b></li></ul><p>
o Provide seamless, personalized service from pre-arrival to departure, ensuring an exceptional guest journey.</p><p>
o Anticipate guest preferences and deliver thoughtful touches aligned with Miraval&rsquo;s philosophy of mindfulness and wellbeing.</p><p>
o Coordinate with relevant departments to fulfill guest requests promptly and flawlessly.</p><p>
o Handle VIP arrivals, special amenities, and in-room service setups with attention to detail.</p><p>
o Maintain confidentiality, privacy, and professional discretion at all times.</p><ul><li><b>
Operational Excellence</b></li></ul><p>
o Ensure all guest areas and rooms are checked for readiness prior to arrival.</p><p>
o Keep up-to-date guest profiles and record preferences for future stays.</p><p>
o Liaise with Front Office, Housekeeping, and Culinary to ensure service consistency.</p><p>
o Manage in-room dining coordination and setup for private experiences.</p><ul><li><b>
Communication &amp; Teamwork</b></li></ul><p>
o Communicate effectively across departments to deliver seamless experiences.</p><p>
o Support Front Office colleagues in creating a mindful, calm, and professional environment.</p><p>
o Report guest feedback, maintenance issues, or service gaps promptly to management.</p><ul><li><b>
Wellbeing &amp; Brand Values</b></li></ul><p>
o Uphold Miraval&rsquo;s standards of mindfulness, empathy, and respect in every interaction.</p><p>
o Maintain personal grooming, posture, and language that reflect serenity and professionalism.</p><p>
o Embody the &ldquo;Miraval way&rdquo; of authentic connection and attentive care.</p></div></div><div><p>
Qualifications</p><div><p>
QUALIFICATIONS:</p><ul><li>
Diploma or degree in Hospitality or related field.</li><li>
Minimum 2 years&rsquo; experience in a luxury hotel or resort, preferably in Butler or Guest Relations role.</li><li>
Excellent communication and interpersonal skills.</li><li>
Fluent in English; Arabic and additional languages are a plus.</li><li>
Strong organizational and anticipatory skills with genuine passion for service and wellbeing.</li></ul><p>
PHYSICAL DEMANDS (IF ANY):</p><ul><li>
Standing and walking for extended periods; occasional lifting of service trays or luggage.</li></ul><p>
WORK ENVIRONMENT:</p><ul><li>
Wellness destination resort located on Shura Island, Red Sea.</li><li>
Indoor and outdoor work environments as required.</li></ul></div></div></div>

BUTLER

Join Miraval The Red Sea and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Miraval The Red Sea

ABOUT_COMPANY

SECURITY TEAM LEADER

BUTLER