Qureos Mentor

MISR TECHNOLOGY SERVICES

<div>Job Summary: 
 
As a Technical Talent Acquisition Specialist, you will play a key role in attracting, evaluating, and hiring strong Technical &amp; Non- technical talent across the organization. You will partner closely with hiring managers, HR, and cross-functional teams to manage end-to-end recruitment, build a healthy talent pipeline, and support continuous improvement of the TA process. 


Job responsibilities: 
<ul><li>Manage the full recruitment cycle for technical roles, including job posting, sourcing, screening, interviewing, and offer coordination.</li><li>Partner with hiring managers to understand team needs, role requirements, and ideal candidate profiles.</li><li>Source candidates using multiple channels: job boards, LinkedIn, social platforms, Boolean search, networking, and employee referrals.</li><li>Conduct structured interviews to assess technical capabilities, soft skills, and cultural fit.</li><li>Maintain accurate candidate data and recruitment workflows in the ATS.</li><li>Ensure an efficient and positive candidate experience throughout all touchpoints.</li><li>Develop and execute sourcing strategies to build strong pipelines for current and future hiring needs.</li><li>Contribute to employer branding initiatives and online talent outreach campaigns.</li><li>Participate in career fairs, recruitment events, and university/tech community engagements.</li><li>Prepare recruitment reports, hiring metrics, and market insights for the TA team and hiring leaders.</li><li>Stay up to date on labor market trends, tech hiring best practices, and competitive intelligence.</li></ul> 


Job Qualifications: 
<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Information Technology, or a related field.</li><li>Min. of 2 years of experience in recruitment or talent acquisition, preferably with exposure to technical hiring.</li><li>Solid understanding of common technical &amp; Non- Technical roles, skills, and technologies.</li><li>Strong communication, stakeholder management, and relationship-building skills.</li><li>Excellent organizational and time-management abilities, with the ability to manage multiple roles simultaneously.</li><li>Proficiency in Microsoft Office Suite and familiarity with ATS/HRIS systems.</li><li>Strong attention to detail, analytical thinking, and problem-solving capabilities.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Knowledge of sourcing tools, Boolean search, and modern recruitment techniques is an advantage.</li><li>Experience in employer branding or social media recruiting is a plus.</li></ul>
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Technical Talent Acquisition Specialist

<div>Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
Responsibilities<ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul>
Requirements and Qualifications
<ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul>
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IT Helpdesk Specialist - Alex Office

<div>About us: 
At MTS (Misr Technology Services), we aren't just building software; we are building the digital backbone of Egypt&rsquo;s global trade. As the architects behind Nafeza, Egypt&rsquo;s National Single Window for Foreign Trade, we&rsquo;ve taken on the monumental task of consolidating and automating the country&rsquo;s entire trade ecosystem into one highperformance, unified platform. 
 
What we&rsquo;re looking for<ul><li>
 Minimum 3 years of professional experience as a DevOps Engineer, supporting development teams across mixed technology stacks.</li><li>
Bachelor&rsquo;s degree in computer engineering, Computer Science, or equivalent practical experience in similar technical roles.</li><li>
Strong hands-on experience with CI/CD platforms, covering pipeline design, optimization, and security controls.</li><li>
Hands-on experience managing the operational lifecycle of microservice architectures, including service discovery, load balancing, and cross-service observability, monitoring lag metrics, and optimizing throughput/latency for high-performance microservice communication.</li><li>
Deep proficiency in architecting and operationalizing high-performance Ingress and Edge traffic solutions. Extensive experience with Nginx, or Envoy-based controllers, utilizing modern Gateway API standards to manage complex L7 routing, load balancing, and SSL/TLS termination.</li><li>
5+ years of hands-on experience architecting and managing production-grade container orchestration platforms (Kubernetes, OpenShift, or Rancher). Must demonstrate a deep understanding of Kubernetes internals, including API machinery, etcd consistency, and CNI/CSI integration.</li><li>
Strong background in the deployment, tuning, and scaling of message brokers (e.g., Kafka, RabbitMQ), with a focus on ensuring high availability, partition management, and data retention policies.</li><li>
Solid understanding of build and dependency management tools, including language-specific toolchains for PHP, Java, NodeJS, Python and .NET</li><li>
Hands-on experience developing and maintaining Helm charts and Kustomize overlays, with a strict focus on configuration hygiene, modularity, and DRY principles for multi-environment application releases.</li><li>
Experience with monitoring, logging, and observability tools, such as Prometheus, Grafana, Loki and ELK Stack.</li><li>
Proven track record of architecting large-scale environments using Terraform, emphasizing strict state management hygiene, automated linting (TFLint/Checkov), and CI/CD integration. We value candidates who move beyond manual provisioning toward a fully automated, CAPI-driven infrastructure-as-software model.</li><li>
Practical experience with large-scale databases, including PostgreSQL, MySQL, and MongoDB, ElasticSearch covering performance, backup, and availability.</li><li>
Strong problem-solving and analytical skills, with excellent communication abilities, ownership mindset, and a structured approach to understanding how complex systems interact.</li></ul>
What you&rsquo;ll do:<ul><li>
You won't just &quot;install&quot; tools; you will architect and evolve our global container orchestration strategy. You&rsquo;ll design high-performance Kubernetes environments, with a relentless focus on manifest hygiene, modularity, and DRY principles. You will translate complex technical needs into scalable, hardened implementations that serve as the backbone for our distributed systems.</li><li>
Design and build sophisticated, GitOps-driven deployment pipelines that treat infrastructure as a first-class citizen. You will define the standards for routine maintenance and upgrades, ensuring our microservices&mdash;including high-throughput message brokers like Kafka and RabbitMQ&mdash; remain stable under load. When systems fail, you&rsquo;ll lead deep-dive troubleshooting and rootcause analysis to ensure high availability and prevent recurrence.</li><li>
Evaluate existing applications, platforms, and infrastructure, perform gap analysis to identify performance, scalability, and improvements in reliability. Recommend and implement the most practical and cost-effective solutions.</li><li>
As a Senior DevOps Engineer, you will be a part of a team that is setting the &quot;Gold Standard&quot; for DevOps practices. You&rsquo;ll mentor junior engineers, lead cross-functional collaboration between Dev and Ops, and evangelize a culture of automation and observability. Your goal is to ensure our delivery pipelines are not just fast, but consistent, secure, and predictable.</li></ul>
EZZd4ENJix</div>

DevOps Engineer

Join MISR TECHNOLOGY SERVICES and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MISR TECHNOLOGY SERVICES

About Company

Technical Talent Acquisition Specialist

IT Helpdesk Specialist - Alex Office

DevOps Engineer