Qureos Mentor

MISR TECHNOLOGY SERVICES

<div>Responsibilities:<ul><li>
Build efficient, testable, and reusable PHP modules.</li><li>
Developing new features and user interfaces from wireframe models</li><li>
Design, build, and maintain high performance, reusable, and reliable code.</li><li>
Contribute in all phases of the development lifecycle.</li><li>
Connect to third-party information using various API techniques.</li><li>
Ensuring the best performance and user experience of the application</li><li>
Help maintain code quality, organization, and automation.</li><li>
Identify and correct bottlenecks and fix bugs.</li><li>
Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions</li><li>
Manage departmental ticket queues, inboxes and assigned project tasks</li><li>
Troubleshooting, testing and maintaining the core product software and databases</li></ul>
Qualifications: 
Required
<ul><li>BSC degree in Computer Science, Engineering or a related subject;</li><li>
3-5 years of software development experience, particularly in PHP MVC frameworks (Symphony is preferred) and strong proficiency in JavaScript;</li><li>
Experience with JS bundlers like Webpack</li><li>
Strong knowledge of modern web standards (HTML5, CSS3), JavaScript/jQuery.</li><li>
Experience with single-page applications (preferred)</li><li>
Expert knowledge of Object Oriented Concepts</li><li>
Solid experience in developing enterprise web in agile model</li><li>
Hand-on experience in performing platform integrations using existing REST APIs.</li><li>
Familiarity with server technologies. (NPM, Docker, NGINX).</li><li>
Proficient knowledge of web application architecture</li><li>
Monitors overall code quality\build failures</li><li>
Database development (MariaDB, MongoDB, SQL, Multiple-joins, Views, triggers, and stored procedures)</li><li>
Experience with common CSS frameworks such as Bootstrap</li></ul> 

Preferred<ul><li>
Analytical/ Decision Making Responsibilities
</li><li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products
</li><li>Can operate independently or with minimum supervision
</li><li>Excellent Written and Communication Skills</li></ul>
5dJEbA3FZr</div>

Sr. Web Developer (PHP)

<div>Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
Responsibilities<ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul>
Requirements and Qualifications
<ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul>
oS0ZjoHKIs</div>

IT Helpdesk Specialist - HQ

Join MISR TECHNOLOGY SERVICES and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MISR TECHNOLOGY SERVICES

ABOUT_COMPANY

Sr. Web Developer (PHP)

IT Helpdesk Specialist - HQ