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Mister wolf

Legal Client Support RepresentativeMister Wolf, P.C.Irvine, CA (In Person) Full-Time | $20.00 Per HourWho We AreMister Wolf, P.C. is a California-based law firm representing clients in contractual disputes, consumer-related matters, and other civil legal claims.Our firm manages a high volume of active cases and client communications. We pride ourselves on providing responsive client service, clear communication, and consistent follow-through throughout every stage of a client's case.We are not looking for a traditional receptionist or call center representative.We are looking for someone with prior law firm experience who understands how legal cases move through a firm, how to communicate professionally with clients, and how to maintain accurate case documentation.Who We're Looking ForThis position is ideal for someone who has worked as a:<ul><li>Paralegal</li><li>Legal Assistant</li><li>Litigation Assistant</li><li>Intake Specialist</li><li>Case Manager</li><li>Legal Secretary</li><li>Client Services Representative at a law firm</li><li>Legal Administrative Assistant</li></ul>You should be comfortable:<ul><li>Speaking with clients throughout the day</li><li>Following up on missing documents</li><li>Providing case status updates</li><li>Managing support tickets</li><li>Documenting conversations accurately</li><li>Working within case management systems</li><li>Managing multiple priorities simultaneously</li></ul>If you have never worked in a law firm before, this position likely will not be a good fit.What You'll Be DoingThis role is heavily focused on client communication and case support.On a typical day you may:<ul><li>Answer inbound client calls</li><li>Return client voicemails</li><li>Respond to support tickets</li><li>Follow up with clients regarding missing documents</li><li>Provide case status updates</li><li>Send emails and text messages to clients</li><li>Document all client interactions in our CRM and case management systems</li><li>Coordinate with attorneys, paralegals, and legal staff</li><li>Escalate urgent client concerns</li><li>Review case records and identify missing information</li><li>Track outstanding tasks and follow-ups</li></ul>This is a high-volume position that requires strong organization and attention to detail.Performance ExpectationsSuccessful team members are expected to:<ul><li>Handle a high volume of client communications daily</li><li>Maintain accurate case notes</li><li>Respond to client inquiries promptly and professionally</li><li>Keep support tickets organized and updated</li><li>Follow up consistently on outstanding client needs</li><li>Work efficiently across multiple software systems</li><li>Maintain professionalism when dealing with frustrated or emotional clients</li></ul>Required QualificationsRequired<ul><li>Minimum 1 year of law firm experience</li><li>Strong phone communication skills</li><li>Strong written communication skills</li><li>Professional customer service experience</li><li>Experience handling sensitive or confidential information</li><li>Strong organizational skills</li><li>Reliable transportation to the Irvine office</li></ul>Preferred<ul><li>2+ years of legal support experience</li><li>Experience as a Paralegal or Legal Assistant</li><li>Experience with litigation support</li><li>Experience with CRM or case management software</li><li>Bilingual English/Spanish</li></ul>What We ValueWe are looking for someone who is:<ul><li>Professional</li><li>Organized</li><li>Reliable</li><li>Detail-oriented</li><li>Empathetic with clients</li><li>Comfortable handling multiple tasks at once</li><li>Able to work independently</li><li>Able to communicate effectively with both clients and attorneys</li></ul>Pay: $20.00 - $25.00 per hourExperience:<ul><li>Law office: 1 year (Required)</li><li>client-facing phone: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Santa Ana, CA 92707 (Required)</li></ul>Work Location: In person

Legal Client Support Representative

Company: Mister Wolf, P.C. Location: Orange, CAPosition DetailsSetting: In Person to Start Schedule: M-F; Full Time Compensation: $25.00 - $30.00 Experience Required: NegotiableAbout Mister Wolf, P.C.Mister Wolf, P.C. is a strategic plaintiff litigation firm based in Orange, CA, serving clients throughout California and Nevada. The firm focuses on employment law, personal injury matters, real property disputes, and consumer protection advocacy.About the RoleWe are seeking a highly organized, detail-driven Paralegal to support attorneys in active case management, legal drafting, and document preparation. This role is ideal for someone who thrives in a structured legal environment and wants long-term growth within a litigation-focused firm. Our Paralegals are not simply paper pushers. Paralegals at Mister Wolf, P.C. are expected to bring a level of passion for the law, a desire to learn more about it, and collaborate with the Attorneys and Partners whom they support to achieve the overall goal of assisting our clients. This role is for someone who is intent on maximizing their abilities in the legal profession.Key Responsibilities<ul><li>Draft legal correspondence (Letters of Representation, demand letters, dispute letters)</li><li>Assist in preparing case files for attorney review</li><li>Track case stages and deadlines</li><li>Maintain organized digital case files</li><li>Communicate professionally with clients and third parties</li><li>Ensure compliance with internal workflow timelines</li><li>Support attorneys with document review and case preparation</li></ul>Ideal Candidate<ul><li>Strong writing and proofreading skills</li><li>Detail-oriented and highly organized</li><li>Comfortable managing multiple active cases</li><li>Professional and proactive</li><li>Experience in civil litigation, employment law, and/or consumer protection advocacy is preferred</li></ul>Pay: $25.00 - $30.00 per hourExperience:<ul><li>Civil Litigation: 1 year (Preferred)</li><li>Employment Law: 1 year (Preferred)</li><li>Consumer Protection Advocacy: 1 year (Preferred)</li><li>Drafting legal correspondence: 1 year (Preferred)</li></ul>Work Location: In person

Paralegal

Join Mister wolf and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mister wolf

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Legal Client Support Representative

Paralegal