Qureos Mentor

MMG Management LLC

<div>Description:

Job Summary
The Maintenance Supervisor is responsible for overseeing the physical operations and maintenance of the property to ensure functionality, safety, and cleanliness. This role includes leading the maintenance team, managing work orders and preventative maintenance, and ensuring that all maintenance activities are performed in accordance with MMG Management&rsquo;s policies and applicable regulations.
Key Responsibilities:<ul><li>
Maintenance Operations:</li></ul><ul><li>
Oversee and complete daily service requests and work orders in a timely and professional manner.</li><li>
Perform and coordinate routine and preventative maintenance on HVAC, plumbing, electrical, and mechanical systems.</li><li>
Ensure all units are turned and made rent-ready according to MMG standards and within established timelines.</li><li>
Monitor property grounds, amenities, and common areas to ensure safety and cleanliness.</li></ul>
 2. Team Leadership:<ul><li>
Supervise and schedule maintenance technicians and porters.</li><li>
Provide training, guidance, and performance feedback to the maintenance team.</li><li>
Ensure proper use and maintenance of tools, equipment, and inventory.</li><li>
Maintain a positive and professional working relationship with the on-site and regional teams.</li></ul>
 3. Compliance &amp; Safety:<ul><li>
Ensure compliance with OSHA, local, state, and federal regulations.</li><li>
Maintain up-to-date records for inspections, maintenance logs, and equipment certifications.</li><li>
Respond to emergency maintenance calls and ensure 24-hour emergency service coverage.</li><li>
Conduct regular inspections of property systems and participate in capital project planning.</li></ul>
 4. Inventory &amp; Vendor Management:<ul><li>
Maintain inventory of supplies and order materials as needed within budget.</li><li>
Oversee vendor work and ensure completion to MMG standards.</li><li>
Assist in sourcing and vetting new vendors for property maintenance services</li></ul>
Requirements:

Education:<ul><li>
High school diploma or GED preferred</li><li>
Technical certifications required (e.g., HVAC, EPA)</li></ul>
 Experience:<ul><li>Minimum of 3 years of maintenance experience in multi-family housing; 1+ year in supervisory role preferred</li></ul>
 Skills Required:<ul><li>
Technical proficiency in maintenance trades (HVAC, plumbing, electrical, appliances)</li><li>
Strong leadership and supervisory skills</li><li>
Excellent time management and task prioritization</li><li>
Problem-solving and critical thinking abilities</li><li>
Clear, professional verbal and written communication</li><li>
Basic computer literacy (work order systems, email, inventory tracking)</li><li>
Customer service orientation and team collaboration</li></ul>
 Physical Requirements:<ul><li>
Ability to lift up to 50 lbs and perform physical labor in varying conditions.</li><li>
Must be able to walk, stand, bend, and climb ladders for extended periods.</li><li>
On-call availability for emergency maintenance needs.</li></ul></div>

Maintenance Supervisor

<div>Description:

Job Summary<ul><li>
 Interacts directly with prospective residents and current residents to achieve</li><li>
maximum occupancy.
 </li><li>Acts as company representative by conveying the benefits of the community.
 </li><li>Responsible for leasing process from introduction to occupancy of the resident. Maintains communication throughout the tenancy of the resident.</li></ul>
General Accountabilities<ul><li>
 Performs variety of duties associated with leasing and marketing of the</li><li>
community
 </li><li>Performs variety of tasks in a calm and controlled manner.</li><li>
 Talks persuasively to influence people in ways they can understand.
 </li><li>Stimulates enthusiasm by providing information about apartments and community</li><li>
to prospective resident and schedules visits to community.
 </li><li>Determines needs and responds promptly to resident while being pleasant,</li><li>
cheerful and tactful.
 </li><li>Quickly closes new sales and leases apartments at acceptable determined percent</li><li>
of total prospects.
 </li><li>Acts hospitable when meeting or greeting and determines if community meets the</li><li>
client qualifications.
 </li><li>Effectively explains lease and community policies to new and current residents.
 </li><li>Supports overall marketing efforts and offers input and suggestions in regard to</li><li>
promotions, advertisements, etc.
 </li><li>Maintains accurate, in-depth knowledge of all aspects of community, particularly</li><li>
in rent and pricing information, vacancies, apartment availability, lease</li><li>
expirations, square footage, etc.
 </li><li>Understands and complies with Fair Housing laws and standards.
 </li><li>Monitors community advertisements and effectiveness of responses; maintains ad</li><li>
book and demographics.</li><li>
 Gathers information about markets, competition, etc. and prepares monthly</li><li>
competitive survey reports to analyze the real estate market trends and conditions</li><li>
in the area.</li><li>
 Monitors all vacancies and future vacancies in order to react proactively to future</li><li>
occupancy needs.
 </li><li>Analyzes concerns associated with apartments which are slow to lease and offers</li><li>
recommendations to Property Manager.
 </li><li>Inspects all vacant apartments to ensure readiness for prospective residents.
 </li><li>Completes follow-up thank you notes and call-backs with prospects after initial community visit.</li><li>
 Maintains current resident files.</li><li>
 Works with Property Manager to assure curb appeal and property appearance is acceptable.
 </li><li>Conducts follow-up activity with residents to establish positive resident relations.
 </li><li>Maintains open communication with Property Manager and Maintenance Director/Supervisor.
 </li><li>Represents company in professional manner at all times.
 </li><li>Performs variety of functions to ensure accurate and organized lease/resident file administration</li><li>
 Accurately and efficiently prepares and assists with all leasing paperwork (i.e., applications, lease agreements and addenda, employment and credit checks, and leasing move-in packets).
 </li><li>Checks and double checks own work.</li><li>
 Completes service requests and communicates to Maintenance Department.
 </li><li>Collects security deposits, rent, and all other funds associated with resident moves.
 </li><li>Effectively communicates charges in units leased status to Maintenance Department.
 </li><li>Attends and participates in training seminars as requested.
 </li><li>Becomes active in the local business community and develops rapport with residential community.
 </li><li>Assists the Property Manager in implementing resident retention and renewal programs.
 </li><li>Makes recommendations to management regarding improvements for operation of community.
 </li><li>Attends and assists in coordination and organization of resident relations and activities, such as newsletters, parties, etc.
 </li><li>Accompanies vendors or contractors to resident apartments as needed.
 </li><li>Transports residents or prospective residents via motorized vehicle throughout property grounds; may run errands as necessary.
 </li><li>Performs other related duties as assigned or requested.</li></ul>
Requirements:

Job Qualifications<ul><li>
 Minimum Education: High School or GED</li></ul>
Competencies<ul><li>
 Oral Communication - Speaks clearly and persuasively; Listens and gets</li><li>
clarification when necessary; Responds informatively to questions.
 </li><li>Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently;</li><li>
Plans for additional resources; Sets goals and objectives.
 </li><li>Customer Service - Manages difficult or emotional customer situations; Responds</li><li>
promptly to customer needs; Solicits customer feedback to improve service;</li><li>
Meets commitments.</li><li>
 Teamwork - Balances team and individual responsibilities; Gives and welcomes</li><li>
feedback; Able to build morale and group commitments to objectives.
 </li><li>Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve</li><li>
performance; Monitors own work to ensure quality.
 </li><li>Safety and Security - Observes safety and security procedures; Reports potentially</li><li>
unsafe conditions; Uses equipment and materials properly.</li></ul>
Skills:Administrative<ul><li>
 Basic arithmetic
 </li><li>Word processing skills
 </li><li>Communication written and oral</li><li>
 Organizational</li></ul>
Skills: Mathematical<ul><li>
 Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
 </li><li>Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li></ul></div>

Leasing Consultant

Join MMG Management LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MMG Management LLC

ABOUT_COMPANY

Maintenance Supervisor

Leasing Consultant