Qureos Mentor

Mobileum

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 About Us:
 
 
 
 
 
 
 Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.
 
 
 
 
 
 Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 1800+.
 
 
 
 
 
 
 Join Mobileum Team
 
 
 
 
 
 
 At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities!
 
 
 
 
 
 
 Position : Senior / Lead Technical Recruiter
 
 
 
 
 
 
 
 This role is Direct Contract role with Mobileum
 
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
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 End-to-End Recruitment: Manage full-cycle technical recruitment.
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 Sourcing &amp; Outreach: Utilize advanced sourcing techniques (Boolean searches, X-ray, social recruiting) across job boards, LinkedIn, networking events, and other channels to identify high-quality candidates.
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 Candidate Screening: Conduct in-depth interviews to assess candidates' technical skills, culture fit, and alignment with job requirements.
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 Stakeholder Collaboration: Work closely with hiring managers to understand job requirements, write compelling job descriptions, and develop recruitment strategies to attract top-tier talent.
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 Pipeline Management: Build and maintain a strong candidate pipeline for future hiring needs and maintain active relationships with past applicants.
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 Market Research: Stay updated on the latest recruiting trends, salary benchmarks, and tech industry developments.
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 Candidate Experience: Ensure a seamless and positive candidate experience from initial contact through onboarding, maintaining a high level of professionalism and timely communication.
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 Diversity Hiring: Drive diversity recruitment strategies and promote inclusive hiring practices.
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 ATS Utilization: Maintain and manage candidate databases using Applicant Tracking Systems (ATS) and other recruitment platforms.
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 Reporting &amp; Metrics: Track key hiring metrics such as time-to-hire, quality of hire, and source of hire to optimize the recruitment process.
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 Desired Profile:
 
 
 
 
 
 
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 Experience: 6-10 years of proven experience in technical recruiting, preferably in Telecom / IT services / product development companies.
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 Technical Knowledge: Solid understanding of technical roles and skills
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 Sourcing Techniques: Expertise in modern sourcing tools and techniques (LinkedIn Recruiter, Boolean search, GitHub, Stack Overflow, etc.).
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 Communication Skills: Strong verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
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 Negotiation Skills: Proven ability to manage salary negotiations and close technical candidates at various levels of seniority.
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 Networking: Strong networking abilities and a proven track record of building talent pools and communities.
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 Adaptability: Ability to manage multiple positions simultaneously and work in a fast-paced environment.
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 Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret data and recruitment metrics.
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 Education: A bachelor's degree in Human Resources, Information Technology, Business, or a related field is preferred.
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 Work Experience: -
 
 
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 Experience: 6-10 years of proven experience in technical recruiting, preferably in Telecom / IT services / product development companies.
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 </ul>
 
 
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Talent Acquisition Specialist (Contract role)

Overview Mobileum, a global leader in telecommunications analytics, roaming, security, and customer engagement solutions, is seeking a highly strategic Vice President of Customer Success & Growth.This role is responsible for driving expansion within key accounts and identifying new business opportunities to accelerate Mobileum's growth. Reporting directly to the Key Account Manager, the VP will serve as a trusted advisor to senior customer stakeholders, uncovering pain points and aligning Mobileum's product portfolio-spanning fraud management, network security, roaming, and analytics-to deliver transformative solutions.The position requires engaging across all levels of the customer organization, ensuring solutions deliver measurable value. The VP will coordinate high-quality engagement throughout the sales and post-sales lifecycle, collaborating with Delivery, Support, Product Management, Engineering, and Managed Services teams to address challenges and enhance customer experience. Establishing KPIs to demonstrate product utilization, customer satisfaction, and value creation is essential for fostering long-term relationships and unlocking growth potential. Key Responsibilities <ul><li>Strategic Account Growth : Identify and pursue new revenue opportunities, expanding Mobileum's footprint beyond renewals and driving non-recurring business across business units. Conduct discovery to uncover customer pain points and align solutions like Active Intelligence, RAID, and SITE to address needs in fraud prevention, 5G security, roaming, and customer experience.</li><li>Senior-Level Engagement : Build relationships with C-level executives and senior decision-makers, positioning Mobileum as a strategic partner. Present tailored value propositions to secure buy-in for expansion initiatives.</li><li>Cross-Organizational Leadership : Engage customers at all levels to ensure seamless adoption and utilization of Mobileum's products. Act as the central point of contact within Mobileum, coordinating with internal teams to deliver exceptional experiences.</li><li>Customer Success & Value Creation : Champion customer needs internally, collaborating to resolve issues and enhance product offerings. Develop strategies to maximize adoption and drive tangible business outcomes.</li><li>Performance Measurement & Improvement : Define and monitor KPIs related to product utilization, customer experience, and value creation. Present metrics demonstrating ROI, fraud reduction, and revenue uplift to reinforce Mobileum's impact.</li><li>Sales and Post-Sales Orchestration : Collaborate during the sales process to close deals and ensure smooth transitions to support, advocating for customer priorities and aligning with Mobileum's roadmap.</li></ul> Qualifications & Skills <ul><li>Experience : 10+ years in customer-facing, strategic sales or account management within telecommunications, SaaS, or tech sectors, with a proven growth record. 5+ years engaging with C-level executives, preferably in telco or cybersecurity.</li><li>Desirable Experience : Telecom industry or analytics / security solutions experience (e.g., fraud management, network security, roaming).</li></ul> Skills <ul><li>Exceptional ability to translate customer pain points into solutions using a technical product portfolio.</li><li>Strong leadership and collaboration skills, rallying cross-functional teams to meet customer needs.</li><li>Expertise in defining and tracking KPIs with a data-driven approach.</li><li>Outstanding communication and presentation skills, influencing senior leadership and building trust.</li></ul> Education & Attributes <ul><li>Bachelor's degree in Business, Technology, or related; MBA preferred.</li><li>Strategic thinker with a growth mindset, customer-obsessed, results-oriented, thriving in dynamic environments.</li></ul>

Vice President of Customer Success & Growth

Join Mobileum and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mobileum

ABOUT_COMPANY

Talent Acquisition Specialist (Contract role)

Vice President of Customer Success & Growth