Qureos Mentor

Modivcare

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an Dispatcher / Customer Advocate to join our team. This role is responsible for providing superior customer service support to Transportation Providers by addressing inquiries, resolving concerns, and ensuring accurate documentation. The individual will assist in scheduling, modifying, or canceling transportation reservations and escalate unresolved issues to the appropriate departments. This position plays a critical role in ensuring high-quality service delivery to both internal and external stakeholders.
This role...<ul><li>
Assists Transportation Providers with transportation-related questions and concerns.</li><li>
Manages scheduling tasks, including modifying and canceling reservations per provider requests.</li><li>
Documents and investigates complaints or incidents, ensuring detailed records are maintained.</li><li>
Responds to provider concerns and refers unresolved grievances for further review.</li><li>
Ensures accurate entry of trip-related data.</li><li>
Supports processes related to trip corrections, mileage/cost adjustments, cancellations, and retroactive trips.</li><li>
Answers the Transportation Provider call line with professionalism and courtesy.</li><li>
Participates in required meetings and other assigned duties or projects.</li></ul>
We are interested in speaking with individuals with the following&hellip;<ul><li>
High School Diploma or General Education Degree (GED) required.</li><li>
Zero (0) plus years of experience, or equivalent combination of education and/or experience.</li><li>
Strong verbal and written communication skills, with a customer-focused demeanor.</li><li>
Excellent active listening and interpersonal skills.</li><li>
Basic computer proficiency, including Microsoft Word, Excel, and Outlook.</li><li>
Ability to work independently and collaboratively within a team.</li><li>
Composure under pressure, maintaining professionalism during high call volumes.</li><li>
Detail-oriented with excellent organizational skills.</li><li>
Positive attitude and passion for delivering exceptional customer experiences.</li><li>
Ability to quickly learn new systems and follow complex instructions.</li><li>
Demonstrated accuracy in data entry.</li></ul>
Salary: $14.23 - $17.50/hr
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Dispatcher - Onsite - Norton, VA

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!<h1 class="jobSectionHeader">
MUST LIVE IN MAINE</h1><h1 class="jobSectionHeader">
Required Start date: 8/18/2026</h1><h1 class="jobSectionHeader">
Shifts include:</h1>
Modivcare is looking for an experienced Customer Service Representative to join our team, serving as the first point of contact for members while resolving questions and concerns in an accurate and timely manner. This role supports members by coordinating transportation services, documenting interactions, and ensuring a positive experience that contributes to improved health outcomes.
Work from Home Requirements<ul><li>
High-speed internet of at least 25 Mbps download and 5 Mbps upload (proof of speed test required)</li><li>
Ability to directly hardwire to modem</li><li>
Dedicated work area separated from other living spaces to ensure privacy of sensitive information</li><li>
Ability to attend 100% of training and be on camera for the first 30 days of employment</li></ul>
This role&hellip;<ul><li>
Assists customers with transportation questions and concerns</li><li>
Schedules, modifies, and cancels reservations as requested</li><li>
Obtains and documents details of customer complaints and concerns</li><li>
Ensures all relevant customer information is accurately documented</li><li>
Attends required meetings and adheres to company policies and procedures</li><li>
Maintains acceptable attendance and punctuality standards</li><li>
Ensures accurate trip data entry and documentation</li><li>
Maintains a polite, professional, and courteous demeanor at all times</li><li>
Demonstrates commitment to producing high-quality work</li><li>
Refers unresolved customer grievances to appropriate departments for further investigation and resolution</li><li>
Promotes a positive and collaborative working environment</li><li>
Supports a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays, with required holiday coverage</li><li>
Participates in additional projects or duties as assigned</li></ul>
We are interested in speaking with individuals with the following&hellip;<ul><li>
High School Diploma preferred</li><li>
0-2 years of contact center or customer service experience with high call volume and data entry preferred or equivalent combination of education and/or experience</li><li>
Excellent customer service and interpersonal skills with the ability to work independently and as part of a team</li><li>
Ability to quickly learn new technology and processes. Understand and follow complex instructions</li><li>
Ability to accurately type at least 35 words per minute</li></ul>
Pay Rate- $16.00/hr
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Customer Service Representative - ME Only, WFH

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!<div><h1 class="jobSectionHeader">
MUST LIVE IN WEST VIRGINIA</h1><h1 class="jobSectionHeader">
Required Start date: 8/18/2026</h1><h1 class="jobSectionHeader">
Multiple shifts available Monday through Friday from 7:00 a.m. to 6:0 p.m. local time.</h1>
Modivcare is looking for an experienced Customer Service Representative to join our team, serving as the first point of contact for members while resolving questions and concerns in an accurate and timely manner. This role supports members by coordinating transportation services, documenting interactions, and ensuring a positive experience that contributes to improved health outcomes.
Work from Home Requirements<ul><li>
High-speed internet of at least 25 Mbps download and 5 Mbps upload (proof of speed test required)</li><li>
Ability to directly hardwire to modem</li><li>
Dedicated work area separated from other living spaces to ensure privacy of sensitive information</li><li>
Ability to attend 100% of training and be on camera for the first 30 days of employment</li></ul>
This role&hellip;<ul><li>
Assists customers with transportation questions and concerns</li><li>
Schedules, modifies, and cancels reservations as requested</li><li>
Obtains and documents details of customer complaints and concerns</li><li>
Ensures all relevant customer information is accurately documented</li><li>
Attends required meetings and adheres to company policies and procedures</li><li>
Maintains acceptable attendance and punctuality standards</li><li>
Ensures accurate trip data entry and documentation</li><li>
Maintains a polite, professional, and courteous demeanor at all times</li><li>
Demonstrates commitment to producing high-quality work</li><li>
Refers unresolved customer grievances to appropriate departments for further investigation and resolution</li><li>
Promotes a positive and collaborative working environment</li><li>
Supports a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays, with required holiday coverage</li><li>
Participates in additional projects or duties as assigned</li></ul>
We are interested in speaking with individuals with the following&hellip;<ul><li>
High School Diploma preferred</li><li>
0-2 years of contact center or customer service experience with high call volume and data entry preferred or equivalent combination of education and/or experience</li><li>
Excellent customer service and interpersonal skills with the ability to work independently and as part of a team</li><li>
Ability to quickly learn new technology and processes. Understand and follow complex instructions</li><li>
Ability to accurately type at least 35 words per minute</li></ul>
Pay Rate- $12.50/hr
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.</div>
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Customer Service Representative - Remote, WV

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for ensuring timely and accurate payment for services rendered, managing accounts receivable and engaging in effective communication with payers, clients, and other stakeholders.
This role...<ul><li>
Resolves problems by clarifying issues, researching potential solutions, helping to implement changes to maximize timely and complete reimbursement, and escalating unresolved issues.</li><li>
Coordinates and understands specific data such as modifiers, payer specific information, including authorization criteria, CPT/HCPCS and ICD-10 coding.</li><li>
Monitors and manages accounts receivable, ensuring the timely collection of payments for services provided.</li><li>
Reviews and analyzes outstanding accounts, identifying delinquent or unpaid invoices, and taking appropriate actions to resolve outstanding balances.</li><li>
Utilizes electronic billing systems and software to track and update payment information, maintain accurate billing records, and generate reports as needed.</li><li>
Collaborates with the billing team to ensure accurate and complete claim submissions, resolving any billing discrepancies or errors.</li><li>
Maintains updated records of insurance information, ensuring accuracy and completeness.</li><li>
Supports the Revenue Cycle Management team with all efforts related to Revenue Cycle and billing, collections, and Electronic Visit Verifications (EVV).</li><li>
Adapts to changes in work responsibilities as required with changing and shifting priorities and focus.</li><li>
Monitors rejections from portals to ensure billing reprocessing is identified timely, including EVV where necessary.</li><li>
Works as a liaison between the internal billing team, Central Operations and authorizations to correct errors and verify service.</li><li>
Provides system updates, weekly audits and data entry support to correct errors so that the completed visits are eligible for billing.</li><li>
Monitors AR related to service authorizations to ensure payment.</li><li>
Troubleshoots any problems, concerns, difficulties with the system and communicates to Supervisor or Manager.</li><li>
Follows SOX compliance within systems as outlined.</li><li>
Watches for potential fraud to reduce incorrect billing.</li><li>
Audits and validates all billing functions.</li><li>
Maintains and grows skillset in various tools utilized for billing.</li><li>
Provides subject matter expertise in all systems utilized in the Revenue Cycle to aid in learning and process improvement.</li><li>
Responds to billing inquiries from clients, insurance companies, and other relevant parties, addressing concerns, providing explanations, and resolving disputes in a timely manner.</li><li>
Investigates and resolves billing discrepancies or claim denials, working closely with payers and the billing team to facilitate appropriate reimbursement.</li><li>
Maintains organized and accurate documentation of all collection activities, including communication logs, payment arrangements, and collections correspondence.</li><li>
Stays up to date with relevant insurance regulations, billing guidelines, and industry changes, ensuring compliance with all applicable laws and regulations.</li><li>
Adheres to privacy and confidentiality policies when handling sensitive financial and personal information.</li><li>
Establishes and maintains positive and professional relationships with clients, insurance companies, and other stakeholders involved in the payment process.</li><li>
Communicates with clients regarding their financial responsibilities, payment options, and any outstanding balances.</li><li>
Participate in other projects or duties as assigned.</li></ul>
We are interested in speaking to individuals with the following...<ul><li>
High School Diploma required.</li><li>
One (1) plus years of experience.</li><li>
Or equivalent combination of education and/or experience.</li><li>
Familiarity with insurance verification, authorization, and claims submission processes.</li><li>
Proficient knowledge of medical billing codes, including CPT/HCPCS and ICD-10.</li><li>
Proficiency in using electronic billing systems and software.</li><li>
Excellent attention to detail and accuracy.</li></ul>
Pay Range: $16/hr - $22/hr
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Billing Coordinator II

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for developing and implementing strategies to generate leads and increase referral business. In addition builds and maintains relationships with referral partners, negotiates contracts, tracks and analyzes sales data to identify opportunities for growth and collaborates with other departments to ensure seamless referral processes and contribute to the overall sales and revenue goals of the organization.
This role&hellip;<ul><li>
Partners with the management to grow assigned territory new activation dollars.</li><li>
Identifies the needs and preferences of the account and documenting in CRM.</li><li>
Manages incoming phone calls by responding to request and assisting with inquiries.</li><li>
Works with management to build and grow a sales-oriented culture.</li><li>
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and /or escalating unresolved.</li><li>
Compiles and analyzes statistics pertinent to the company's business development program and makes recommendations or suggestions as appropriate.</li><li>
Works with marketing, sales and technology groups to implement business development strategy into specific initiatives.</li><li>
Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas.</li><li>
Records details of calls and messages utilizing CRM.</li><li>
Provides for financial analyses, long-range forecasting and analysis studies associated with potential alliances/partnerships.</li><li>
Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.</li><li>
Identifies and develops key account alliances and relationship programs designed to produce sales opportunities</li><li>
Provides assistance and guidance to more junior team members.</li><li>
Maintains access to, and security of, highly sensitive materials.</li><li>
Refers client complaints to appropriate persons.</li><li>
Maintains protocol information supplied from reference materials, memos, and training sessions.</li><li>
Maintains project productivity and quality goals.</li><li>
Participate in other projects or duties as assigned.</li><li>
Occasional business travel may be required.</li></ul>
We are interested in speaking to individuals with the following&hellip;<ul><li>
Bachelor's Degree required.</li><li>
Five (5) plus years of experience.</li><li>
Or equivalent combination of education and/or experience.</li><li>
Ability to work flexible hours and overtime when needed.</li><li>
Self-motivation and the ability to work independently and with teams.</li><li>
Proficient in the use of Word, Excel, Outlook, and PowerPoint.</li><li>
Excellent oral and written communication skills.</li><li>
Proficient in managing multiple tasks as the same time.</li></ul>
Salary: $80,400.00 - 108,600.00
This role is bonus eligible based on individual and company performance.
This role is commission-eligible.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Territory Manager - Remote

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members.<div><div><div><div>
You will&hellip;<ul><li>
Take charge of the new hire onboarding process, ensuring a smooth transition into the organization.</li><li>
Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.</li><li>
Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.</li><li>
File and organize preemployment documents, maintaining a systematic record-keeping system.</li><li>
Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.</li><li>
Perform and track various background checks for both pre-employment and renewal purposes.</li><li>
Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.</li><li>
Respond to and process assigned tickets from the internal ticketing system promptly and efficiently.</li><li>
Actively participates in team meetings, fostering open communication and collaboration within the team.</li><li>
Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.</li><li>
Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards.</li><li>
Ensure the maintenance of project productivity and quality goals, striving for continuous improvement.</li><li>
Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly.</li><li>
Participate in other projects or duties as assigned.</li></ul>
We are interested in speaking with individuals with the following&hellip;<ul><li>
High School Diploma required.</li><li>
Two (2) plus years of experience or an equivalent combination of education and/or experience.</li><li>
Bilingual in Spanish/English preferred</li><li>
Strong analytical and problem-solving skills.</li><li>
An energetic pace along with a positive attitude.</li><li>
Self-motivation and the ability to work independently and with VRI team members.</li><li>
Proficient in the use of Word, Excel, Outlook, and PowerPoint.</li><li>
Excellent oral and written communication skills.</li><li>
Proficient in managing multiple tasks at the same time.</li></ul>
Salary: $17.00-$20.00/Hour
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.</div></div></div></div>
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Onboarding Specialist III - (Hybrid - West NY, NJ)

<div>Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!<div>
This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members.</div><div><div><div><div>
You will&hellip;<ul><li>
Take charge of the new hire onboarding process, ensuring a smooth transition into the organization.</li><li>
Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.</li><li>
Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.</li><li>
File and organize preemployment documents, maintaining a systematic record-keeping system.</li><li>
Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration.</li><li>
Perform and track various background checks for both pre-employment and renewal purposes.</li><li>
Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.</li><li>
Respond to and process assigned tickets from the internal ticketing system promptly and efficiently.</li><li>
Actively participates in team meetings, fostering open communication and collaboration within the team.</li><li>
Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process.</li><li>
Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards.</li><li>
Ensure the maintenance of project productivity and quality goals, striving for continuous improvement.</li><li>
Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly.</li><li>
Participate in other projects or duties as assigned.</li></ul>
We are interested in speaking with individuals with the following&hellip;<ul><li>
High School Diploma required.</li><li>
Two (2) plus years of experience or an equivalent combination of education and/or experience.</li><li>
Bilingual in Spanish/English preferred</li><li>
Strong analytical and problem-solving skills.</li><li>
An energetic pace along with a positive attitude.</li><li>
Self-motivation and the ability to work independently and with VRI team members.</li><li>
Proficient in the use of Word, Excel, Outlook, and PowerPoint.</li><li>
Excellent oral and written communication skills.</li><li>
Proficient in managing multiple tasks at the same time.</li></ul>
Salary: $17.00-$20.00/Hour
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.</div></div></div></div>
Modivcare&rsquo;s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:<ul><li>
Medical, Dental, and Vision insurance</li><li>
Employer Paid Basic Life Insurance and AD&amp;D</li><li>
Voluntary Life Insurance (Employee/Spouse/Child)</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li>
Pre-Tax and Post <li>-Tax Commuter and Parking Benefits</li><li>
401(k) Retirement Savings Plan with Company Match</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Short-Term and Long-Term Disability</li><li>
Tuition Reimbursement</li><li>
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)</li></ul>
Modivcare is an Equal Opportunity Employer.<ul><li>
EEO is The Law - click here for more information</li><li>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled</li><li>
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com</li></ul></div>

Onboarding Specialist

Join Modivcare and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.