Qureos Mentor

Molecular Devices

<div>Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team&mdash;rooted in collaboration, authenticity, and innovation&mdash;you&rsquo;ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Learn about the Danaher Business System which makes everything possible.
The Product Support Engineer, BioPharma is responsible for providing high-quality engineering support to meet Field Service and external customer needs on our QPix, ClonePix and CloneSelect Imaging Systems. The successful candidate will be a results-driven individual with passion for customer satisfaction and who is excited to be part of a new team. The candidate demonstrates excellent troubleshooting skills and translates their knowledge into effective service documentation including manuals, technical bulletins, work instructions and parts lists.
Interaction with cross-functional team members is essential, including Service, R&amp;D, Operations, Sales, Marketing, and the Customer.
This position reports to the Senior Manager, Product Support Engineer, is part of the Product Support Team in the Service Organization, and is a fully ONSITE role at our facility located in San Jose, California.
In this role, you will have the opportunity to:<ul><li>
Generate documentation and conduct hardware and software training to enable support of the products by our global field service engineers and technical support.</li><li>
Provide direct escalation support to the Field Service Engineering and Technical Support teams for BioPharma and related products. Report and escalate to management as needed.</li><li>
Perform risk management to minimize serviceability risks for existing and new products.</li><li>
Provide project execution support to ensure they meet service requirements prior to shipment.</li><li>
Learn and use DBS tools such as FMEA, Problem Solving, Poka-Yoke and Standard Work to achieve quality, delivery and cost targets and to continuously improve processes</li></ul>
The essential requirements of the job include:<ul><li>
Bachelors degree or higher in a Life Science discipline or in Engineering.</li><li>
3+ years of professional work experience as a hands-on engineer in a life science company or discovery laboratory environment.</li><li>
Experience training, coaching, or mentoring technical teams and helping others build their skills and confidence.</li><li>
Strong communication skills, with the ability to explain technical concepts clearly to a variety of audiences.</li><li>
Experience creating or improving service manuals, technical documentation, work instructions, or knowledge resources.</li></ul>
Travel &amp; Physical/Environment Requirements:<ul><li>
This position requires up to 30% travel to visit customers or provide technical training, which may potentially include overnight stays. Travel will primarily be domestic but may occasionally be international.</li><li>
This position requires the ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.</li></ul>
It would be a plus if you also possess previous experience in:<ul><li>
Experience with clone selection technologies and laboratory automation, or cell culture of mammalian or bacterial cells.</li><li>
Demonstrated success in managing multiple activities/projects, priorities, or people in a fast-paced, high-growth, results-driven environment.</li><li>
Excellent communication, interpersonal, analytical/problem-solving skills, and the ability to work with cross-functional teams.</li><li>
Ability to quickly learn and master new products and software applications desired.</li></ul>
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The annual salary range for this role is $105,000.00 to $115,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. 
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law. 
#LI-AP1
#LI-Onsite
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. 
 
For more information, visit www.danaher.com.</div>

Product Support Engineer, BioPharma - ONSITE

<div>Field Service Engineer
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team&mdash;rooted in collaboration, authenticity, and innovation&mdash;you&rsquo;ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Job Summary:
We are looking for a Field Service Engineer based in the Netherlands and able to work remote with technical support across the central region. This position reports to the EU Central Field Service Manager and is part of the Field Service team and requires weekly travels.
The Field Service Engineer (EU Central) will provide professional field service support for Molecular Devices products, performing to agreed service levels for all customers within the assigned territory. This will include installations, service repair and preventative maintenance for Molecular Devices instruments.
You will join a team of dedicated Field Service Professionals, contributing to our success by utilizing critical thinking to analyze and solve problems, implementing suitable solutions. You will consistently provide timely, high quality, on-site troubleshooting and maintenance services for high-performance bio-analytical measurement and research instrumentation.
Key Responsibilities:<ul><li>
Become proficient in the support of our world class products so that you can provide consistent, world class services and support to our customers.</li><li>
Take responsibility for assigned customer service inquiries, repairs, installations, preventative maintenance and OQ schedules.</li><li>
Support our customer to fast-track scientific discoveries, as you help us pave the way for advanced disease detection, drug discovery, and therapeutic development, crucial for improving human health and wellness.</li></ul>
The essential requirements of the job include:<ul><li>
Minimum 3 years of Industry relevant work experience in a similar role</li></ul><ul><li>
Good mechanical, electronics, and electrical experience and knowledge of assembly level fault detection and testing (Instrument specific training will be provided).</li><li>
Applicants must be customer focussed, able to communicate well and able to work independently, taking ownership of issues from beginning to end.</li></ul>
Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:
<ul><li>Ability to travel &ndash; Minimum of 80% utilization. Regular overnight travel will be required, within primarily the Benelux Region. With occasional travel to other locations for training and to assist other service teams, as the need arises.</li><li>
Must have a valid driver&rsquo;s license with an acceptable driving record</li></ul>
It would be a plus if you also possess previous experience in:<ul><li>
IT, computer and network management</li><li>
Cellular Imaging Products diagnostics and repairs</li><li>
Working in a Lab environment</li></ul>
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.
#LI-EB1
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Field Service Engineer

Join Molecular Devices and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Molecular Devices

About Company

Product Support Engineer, BioPharma - ONSITE

Field Service Engineer