Qureos Mentor

Momentum Solutions Egypt

<div>About Momentum 
Momentum Solutions Egypt is a dynamic office located in New Cairo, Egypt. We deliver top-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale - supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.

Position Overview 
We are looking for a motivated and experienced English Sales Travel Advisor to join our sales team supporting FlightHub division. You will play a key role in delivering exceptional customer service to English-speaking clients, helping them book flights, accommodations, and travel packages tailored to their needs. If you are passionate about travel, possess excellent sales experience, and are fluent in English, we would love to hear from you!

What You'll Be Doing:
<ul>
<li>Provide exceptional customer service to English-speaking clients by assisting with flight bookings, travel inquiries, and related services.</li>
<li>Demonstrate strong sales skills by upselling travel packages, special promotions, and additional services to clients.</li>
<li>Respond to customer queries via phone, email, and chat in a professional and timely manner.</li>
<li>Identify customer needs and recommend the most suitable travel options to meet those needs.</li>
<li>Manage and maintain a portfolio of customers, ensuring high levels of satisfaction and repeat business.</li>
<li>Meet and exceed individual sales targets while contributing to team goals.</li>
</ul>
What You Bring:
<ul>
<li>Fluent in English (both written and spoken) &ndash; native or near-native proficiency.</li>
<li>Previous experience in a sales role, preferably in the travel or customer service industry.</li>
<li>Strong communication skills with the ability to build rapport with clients and effectively present travel solutions.</li>
<li>Results-oriented with a passion for achieving and exceeding sales targets.</li>
<li>Ability to work in a fast-paced environment and manage multiple customer inquiries simultaneously.</li>
<li>Excellent organizational and time management skills.</li>
</ul>
<ul><li>Please note this is a full-time on-site position, in New Cairo, Egypt.</li></ul>

Why Join Momentum Ventures? 
At Momentum, we believe in fostering a supportive, engaging work environment that promotes growth and professional development. Our team of talented individuals embodies our core values of Hungry, Humble, and Honest:
<ul>
<li>Hungry for growth and excellence.</li>
<li>Humble, remaining open-minded and collaborative, valuing each team member's contributions.</li>
<li>Honest, ensuring transparent, truthful communication at every level.</li>
</ul>
Benefits of Working With Us: 
<ul>
<li>Competitive Earnings: Benefit from an incentive-based compensation plan, allowing you to influence your earnings directly.</li>
<li>Collaborative Team: Work with a supportive team dedicated to shared success.</li>
<li>Growth Opportunities: Develop your career within a company that values commitment and innovation.</li>
</ul>
If you're eager to use your sales skills in a dynamic, travel-focused environment, apply today to join the Momentum Ventures team!

Explore FlightHub: https://corporate.flighthub.com/</div>

English Travel Advisor - Sales

<div>About Momentum 
omentum Solutions Egypt is a dynamic office located in New Cairo, Egypt. We deliver top-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale - supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.

Position Overview 
We're looking for a Ticketing Agent to join our FlightHub division. In this role, you will review, validate, and process customer travel requests with precision. Your responsibilities will include managing booking records, ensuring accuracy, and maintaining compliance with security regulations. This role is perfect for someone with experience in ticketing who are passionate about the travel industry and driven to improve processes. If you're reliable, proactive, and excel in fast-paced environments, we'd love to hear from you!

What You'll Be Doing:
<ul>
<li>Review &amp; Validation: Process customer tasks, ensuring compliance with established guidelines.</li>
<li>Passenger &amp; Fare Details: Validate passenger information, fare details, and ticket data to ensure accuracy and consistency.</li>
<li>Booking Management: Update booking records, document changes, and maintain accurate and secure data in internal systems.</li>
<li>Documentation &amp; Tracking: Log all actions taken in tracking databases or CRM systems, maintaining precise records for future reference.</li>
<li>Data Security: Uphold data confidentiality by following company policies and adhering to industry regulations.</li>
<li>Quality Assurance: Support the chatbot's goal of providing accurate and efficient customer resolutions.</li>
<li>Process Improvement: Identify recurring issues or inefficiencies in workflows and recommend enhancements to improve customer satisfaction.</li>
<li>Learning &amp; Development: Stay up-to-date on airline policies, industry standards, and emerging travel technologies. Seek training opportunities to continuously develop your technical and customer service skills.</li>
</ul>
What You Bring:
<ul>
<li>Minimum 2 years of experience in GDS operations, IATA certification an asset.</li>
<li>High school diploma or equivalent required; additional education in Travel, Hospitality, or related fields is a plus.</li>
<li>Previous experience in a travel-related support role, call center preferred (12 -24 months).</li>
<li>Fluent English with excellent verbal and written communication skills.</li>
<li>Proficient in basic computer navigation and the use of office applications and CRM tools.</li>
<li>Thrive in a fast-paced, customer-focused environment with a professional attitude.</li>
<li>Strong attention to detail and accuracy, especially with sensitive information.</li>
<li>Adaptable and organized, able to prioritize tasks and meet deadlines.</li>
<li>Dependable, positive, and eager to grow in the travel industry.</li>
<li>Work well independently and as part of a team.</li>
<li>Willing to work rotating shifts, including weekends and holidays, as needed.</li>
</ul>
<ul><li>Please note this is a full-time on-site position, in New Cairo, Egypt.</li></ul>

Benefits of Working With Us: 
<ul>
<li>Competitive Earnings: Benefit from an incentive-based compensation plan, allowing you to influence your earnings directly.</li>
<li>Collaborative Team: Work with a supportive team dedicated to shared success.</li>
<li>Growth Opportunities: Develop your career within a company that values commitment and innovation.</li>
</ul>
Explore FlightHub: https://corporate.flighthub.com/

Explore Momentum Solutions: https://momentumegypt.com/</div>

Ticketing Agent

<div>
 
 About Momentum
 
 
 
 Headquartered in Montreal, Momentum is a holding company with a strong presence in the travel industry, with
 
 FlightHub being one of its notable subsidiaries
 
 . Our commitment to operational excellence, teamwork, and an innovative mindset has helped us build a culture that thrives on creativity and collaboration. As a member of the Momentum team, you&rsquo;ll have the opportunity to work with like-minded individuals in a dynamic and fast-paced environment.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly skilled, detailed and motivated Testing Analyst to join our Lodging Product team. This role is critical in ensuring the quality and reliability of our hotel product platform.
 
 
 The ideal candidate is a highly responsible, versatile professional with excellent exploratory testing skills, who thrives in a fast-paced environment, works well under pressure and is eager to continuously learn and grow. This person stays focused on team objectives and can efficiently readjust on new priorities without sacrificing quality and has the ability to see beyond the happy path.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams (developers, product managers, and our Sr. QA Analyst) to understand product requirements, technical changes, and potential risk areas.
 </li>
 <li>
 Design, execute, and maintain test cases and test plans for both new features and existing functionalities across UI and API layers.
 </li>
 <li>
 Investigate, document, and track bugs with high-quality reports that include clear steps, context, expected vs. actual results, and supporting evidence.
 </li>
 <li>
 Retest and validate fixes thoroughly, ensuring no regression, side effects, or missed impact on related flows.
 </li>
 <li>
 Support and improve the QA process by applying recognized test design techniques (such as Boundary Value Analysis, Equivalence Partitioning, and Risk-Based Testing) to prioritize smart coverage rather than volume.
 </li>
 <li>
 Participate in all phases of the software development lifecycle, offering actionable feedback during planning, reviews, testing, and release readiness.
 </li>
 <li>
 Continuously research, learn, and implement new testing technologies, tools, and best practices to improve the QA process.
 </li>
 <li>
 Analyze test results and provide concise quality insights, highlighting trends, risks, and improvement opportunities.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 3+ years of experience in software testing.
 </li>
 <li>
 Experience testing web applications.
 </li>
 <li>
 Strong understanding of client-server architecture and how data flows between UI, backend services, and APIs.
 </li>
 <li>
 Excellent exploratory testing skills, curiosity, and ability to see beyond the happy path.
 </li>
 <li>
 Proficiency in the following programming language (Python, JS, JSON, HTML).
 </li>
 <li>
 Hands-on experience in API testing.
 </li>
 <li>
 Strong understanding of QA methodologies, tools, and processes.
 </li>
 <li>
 Experience with SQL and database testing.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Experience with API testing tools (e.g., Postman) and familiarity with automation tools (e.g., Playwright).
 </li>
 <li>
 Understanding and experience of Agile/Scrum development methodologies.
 </li>
 <li>
 Professional working proficiency in English.
 </li>
 <li>
 Very detailed oriented.
 </li>
 <li>
 Hunger for knowledge.
 </li>
 <li>
 Experience in the travel industry a plus
 </li>
 <li>
 Please note this is a full-time on-site position, in Cairo, Egypt.
 
 
 </li>
 </ul>
 
 Benefits Of Working With Us
 
 
 
 <ul>
 <li>
 Collaborative Team: Work with a supportive team dedicated to shared success.
 </li>
 <li>
 Growth Opportunities: Develop your career within a company that values commitment and innovation.
 
 
 </li>
 </ul>
 At Momentum, we believe in fostering a supportive, engaging work environment that promotes growth and professional development. Our team of talented individuals embodies our core values of Hungry, Humble, and Honest.
 
 
 Explore the Momentum Office: https://momentumegypt.com/
 
 
 Explore FlightHub: https://corporate.flighthub.com/
</div>

Testing Analyst

<div>About Momentum 
Headquartered in Montreal, Momentum is a holding company with a strong presence in the travel industry, with FlightHub being one of its notable subsidiaries. Our commitment to operational excellence, teamwork, and an innovative mindset has helped us build a culture that thrives on creativity and collaboration. As a member of the Momentum team, you'll have the opportunity to work with like-minded individuals in a dynamic and fast-paced environment.

Position Overview 
We are seeking a highly skilled, detailed and motivated Testing Analyst to join our Lodging Product team. This role is critical in ensuring the quality and reliability of our hotel product platform.

The ideal candidate is a highly responsible, versatile professional with excellent exploratory testing skills, who thrives in a fast-paced environment, works well under pressure and is eager to continuously learn and grow. This person stays focused on team objectives and can efficiently readjust on new priorities without sacrificing quality and has the ability to see beyond the happy path.

What You'll Be Doing:
<ul>
<li>Collaborate with cross-functional teams (developers, product managers, and our Sr. QA Analyst) to understand product requirements, technical changes, and potential risk areas.</li>
<li>Design, execute, and maintain test cases and test plans for both new features and existing functionalities across UI and API layers.</li>
<li>Investigate, document, and track bugs with high-quality reports that include clear steps, context, expected vs. actual results, and supporting evidence.</li>
<li>Retest and validate fixes thoroughly, ensuring no regression, side effects, or missed impact on related flows.</li>
<li>Support and improve the QA process by applying recognized test design techniques (such as Boundary Value Analysis, Equivalence Partitioning, and Risk-Based Testing) to prioritize smart coverage rather than volume.</li>
<li>Participate in all phases of the software development lifecycle, offering actionable feedback during planning, reviews, testing, and release readiness.</li>
<li>Continuously research, learn, and implement new testing technologies, tools, and best practices to improve the QA process.</li>
<li>Analyze test results and provide concise quality insights, highlighting trends, risks, and improvement opportunities.</li>
</ul>
What You Bring:
<ul><li>3+ years of experience in software testing.</li>
<li>Experience testing web applications.</li>
<li>Strong understanding of client-server architecture and how data flows between UI, backend services, and APIs.</li>
<li>Excellent exploratory testing skills, curiosity, and ability to see beyond the happy path.</li>
<li>Proficiency in the following programming language (Python, JS, JSON, HTML).</li>
<li>Hands-on experience in API testing.</li>
<li>Strong understanding of QA methodologies, tools, and processes.</li>
<li>Experience with SQL and database testing.</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or a related field.</li>
<li>Experience with API testing tools (e.g., Postman) and familiarity with automation tools (e.g., Playwright).</li>
<li>Understanding and experience of Agile/Scrum development methodologies.</li>
<li>Professional working proficiency in English.</li>
<li>Very detailed oriented.</li>
<li>Hunger for knowledge.</li>
<li>Experience in the travel industry a plus</li>
</ul>
<ul><li>Please note this is a full-time on-site position, in Cairo, Egypt.</li></ul>

Benefits of Working With Us:
<ul>
<li>Collaborative Team: Work with a supportive team dedicated to shared success.</li>
<li>Growth Opportunities: Develop your career within a company that values commitment and innovation.</li>
</ul>
At Momentum, we believe in fostering a supportive, engaging work environment that promotes growth and professional development. Our team of talented individuals embodies our core values of Hungry, Humble, and Honest.

Explore the Momentum Office: https://momentumegypt.com/
 
Explore FlightHub: https://corporate.flighthub.com/</div>

Join Momentum Solutions Egypt and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Momentum Solutions Egypt

ABOUT_COMPANY

English Travel Advisor - Sales

Ticketing Agent

Testing Analyst

Testing Analyst