Qureos Mentor

Mom's Meals, a PurFoods Company

<div><div><b>Position Summary</b><div></div><div>
The Senior Manager of Product Marketing is a strategic, insights-driven role responsible for defining, positioning, and enabling the success of Mom&rsquo;s Meals products and solutions across all target audiences. This role owns the development of compelling value propositions, competitive positioning, messaging frameworks, and go-to-market (GTM) strategies that equip our sales and marketing teams to win in the market. The role translates customer, market and competitive insights into strategies that fuel growth &ndash; ensuring offerings are clearly differentiated, commercially viable, and aligned with our brand and business goals.
</div><div></div><div>The ideal candidate is a strong strategic thinker with exceptional communication skills, a deep understanding of B2B and B2C buyer needs, and proven success partnering closely with product, sales, and marketing teams to shape how we position our offerings and drive adoption. They thrive in a fast-paced environment, bring structure to ambiguity, and have a passion for storytelling, data-driven decision making, and cross-functional collaboration.</div><div></div><div><br>
Salary Range: $116,644-160,400</div><div></div><div><br>
Willing to consider candidates at the next higher level based on skills and experience.</div></div><div></div><div><b>
Position Responsibilities may include, but not limited to</b><ul><li>
Develop differentiated positioning, messaging frameworks, and value propositions for core products, new offerings, and vertical markets</li><li>
Translate complex product features into clear, compelling customer benefits across multiple audiences. Ensure all messaging aligns with company&rsquo;s brand positioning</li><li>
Lead the planning, coordination, and execution of GTM strategies for new products, program enhancements, and major initiatives</li><li>
Empower sales teams with effective enablement tools and training - including product education, positioning, and storytelling to support closing and retaining business. Create and maintain sales enablement assets such as pitch decks, product one-pagers, competitive battle cards, FAQs and training content</li><li>
Lead market research and insight development to understand buyer needs, market trends, competitive landscape, and value drivers</li><li>
Maintain competitive intelligence and ensure the organization understands how we compare in terms of product, value and position</li><li>
Partner with Product, Sales, Operations and Marketing leadership to ensure product-market fit, readiness and consistent messaging</li><li>
Define KPIs for product marketing activities; track, measure and report performance</li></ul></div><div><b>
Required Skills and Experience</b><ul><li>
Bachelor&rsquo;s degree in Marketing, Business, or related field</li><li>
7+ years of experience in product marketing, sales enablement or related strategic marketing role</li><li>
Proven background in producing high quality customer-facing content and field assets to strategically evangelize key messages including articles, demos, webinars, videos, technical collateral, etc.</li><li>
Outstanding written and verbal communications skills with the capacity to explain and translate complex concepts into simple and intuitive value-driven messaging</li><li>
Skilled at leading without authority and navigating matrixed teams</li><li>
Brings structure, prioritization, and accountability to cross-functional initiatives</li><li>
Highly organized and able to prioritize and drive efficiency in your work to deliver on time in support of aggressive goals</li><li>
Ability to thrive in a fast-paced, dynamic environment with a focus on innovation and growth</li></ul></div><div><b>
Preferred Skills and Experience</b><ul><li>
MBA</li><li>
Intellectual curiosity and bias for action</li><li>
Driven to make an impact with powerful messaging and collateral</li><li>
Self-confident with high energy</li><li>
Exceptional communication skills to foster positive business relationships</li><li>
Superior organizational and project skills; strong attention to detail</li><li>
Engaging presentation skills</li><li>
MS Office Suite proficiency</li></ul></div><div><b>
Physical Requirements</b><ul><li>
Repetitive motions that include the wrists, hands and/or fingers</li><li>
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods</li><li>
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus</li></ul></div></div>

Senior Manager, Product Marketing

<div><div>The Customer Care Manager is responsible for the day-to-day operations of a contact center for Mom&rsquo;s Meals. This role will directly manage 6-9 supervisors, and will indirectly manage approximately 150 hourly employees.</div>
<h3 class="jobSectionHeader"><b>Position Responsibilities may include, but not limited to</b></h3><ul><li>
Monitor Call Center productivity to ensure successful attainment of department goals and objectives</li><li>
Monitor individual and team dynamics and identifies both positive and negative performance trends</li><li>
Determine work procedures and lead process improvement initiatives within the Customer Care Department</li><li>
Study and standardize procedures to improve efficiency</li><li>
Manage the budgetary requirements of the department, ensuring staffing is accurate and meets the demands of the department</li><li>
Participate in the hiring, coaching, and termination of employees, with assistance from Human Resources</li><li>
Effectively facilitate team meetings and is responsible for communication strategy to the Contact Center</li><li>
Assist with external clients to handle higher level concerns</li><li>
Responsible for 125-175 hourly employees and 6-9 supervisors</li></ul><h3 class="jobSectionHeader"><b>
Required Skills and Experience</b></h3><ul><li>
Bachelor&rsquo;s Degree or equivalent education and experience</li><li>
5+ years of call center leadership experience</li><li>
Proficient in Microsoft Office Suite, with focus on Word, Excel and Outlook</li><li>
Excellent verbal, telephone, and written communication skills</li><li>
Ability to multi-task and handle numerous assignments simultaneously</li><li>
Strong leadership skills and the ability to take initiative</li><li>
Ability to work well in a team environment</li><li>
Effective training and meeting skills</li><li>
Professional, positive, and enthusiastic attitude</li><li>
Proven performance management, coaching, and counseling skills</li><li>
Strong attention to detail and analytical skills</li></ul><h3 class="jobSectionHeader"><b>
Physical requirements</b></h3><ul><li>
Repetitive motions that include the wrists, hands and/or fingers</li><li>
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods</li><li>
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus</li></ul><div><b>
Company Overview</b></div><div></div><div><br>
Mom&rsquo;s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom&rsquo;s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.</div><div></div><div><b><br>
EEO</b></div><div></div><div><br>
Mom&rsquo;s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Care Manager

Join Mom's Meals, a PurFoods Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mom's Meals, a PurFoods Company

ABOUT_COMPANY

Senior Manager, Product Marketing

Customer Care Manager