Qureos Mentor

Mondrian

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
What do we expect from you?
Under the general guidance of the Finance Director or any other authorized by the management, your primary a project role to improve the processes and key deliverables of the finance function. These projects will be led by the senior finance team with the Staff Accountant taking day-to-day ownership of the projects.
To deliver high standards of financial and risk control, compliance, reporting, business support and analysis through project led assignments.
How your day looks like?<ul><li>
Assist the Finance Manager in the preparation of all reporting and analysis requirements, regardless of reporting frequency (daily, weekly, monthly, quarterly, annual, and ad-hoc). This includes posting vouchers.</li><li>
Ensure that the information presented in all reports is accurate and reflects actual business transactions.</li><li>
Ensure all reports are prepared on time, meeting all deadlines.</li><li>
Assist in conducting surprise spot-checks on the General Cashier&rsquo;s float periodically.</li><li>
Assist in conducting surprise spot-checks on all Outlet Cashiers' floats periodically, in addition to those performed by the General Cashier.</li><li>
Assist in conducting surprise stock-count inspections, in addition to or during the month-end stock count conducted by the Cost Controller&rsquo;s office.</li><li>
Assist in preparing all groundwork required for statutory audits and tax/fee requirements.</li><li>
Provide assistance during the internal and external audit review processes.</li><li>
Administer all tax filings and government reporting procedures to ensure accurate, timely information is provided in compliance with laws and regulations.</li><li>
Maintain the General Ledger with journal entries. Perform month-end reconciliation of Balance Sheet accounts.</li><li>
Prepare bank reconciliations for online statements (daily and monthly). Prepare monthly assigned journals and allocate shared expenses among departments.</li><li>
Assist in compiling departmental budgets and forecasts.</li><li>
Maintain the Fixed Asset Register.</li><li>
Possess full working knowledge and the capability to supervise, correct, and demonstrate all duties and tasks in the assigned place of work to the required standard.</li><li>
Be entirely flexible and willing to rotate within different sub-departments of the Accounting &amp; Finance Department.</li><li>
Be fully conversant with all services and facilities offered by the hotel.</li><li>
Ensure all files and reports are properly filed for future reference.</li><li>
Assist in conducting quarterly, bi-yearly, and yearly inventories of operating equipment.</li><li>
Perform any other reasonable duties as assigned by the Finance Manager.</li></ul></div>

Financial Accountant

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
What do we expect from you?
Under the general guidance of the Director of Food &amp; Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.
How your day looks like:<ul><li>
Provide friendly, courteous, and professional service at all times</li><li>
Ensure good communication with Management</li><li>
Maintain complete knowledge of all menu items</li><li>
Prepare and check tables before service</li><li>
Clear and reset tables</li><li>
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest</li><li>
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li><li>
Ensure that all cleaning duties are completed in allocated times to the Company standards</li><li>
Complete all opening and closing procedures</li><li>
Must be proficient in effective and efficient table maintenance</li><li>
Be assertive and attentive at ALL times</li><li>
Have thorough knowledge of all product and service procedures</li></ul> 

Qualifications 
<ul><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Previous work experience in a restaurant/food and beverage setting</li><li>
Flexibility with shifts of the outlet dependent on business demands</li></ul></div>

Server

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
Job Purpose:
Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Executive solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.
The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banquets and providing a relationship-oriented atmosphere for the client who would book business into the hotel. The CCS Executive will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it&rsquo;s expected that a significant portion of time be devoted to new business development.
Duties &amp; Functions:<ul><li>
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>
Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>
Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>
Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>
Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>
Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>
Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>
Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>
Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>
Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>
When appropriate, and with agreement with the EAM &ndash; Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>
Plans sales trips, under the direct approval of the EAM &ndash; Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>
As directed, compile and input market intelligence information to the Sales Information Management system</li><li>
Develop and maintain knowledge of market trends, competition and customers</li><li>
Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>
Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>
Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>
Meets deadlines for assigned tasks</li><li>
Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>
Establishes and maintains effective employee relations</li><li>
Performs related duties and special projects as assigned</li><li>
Maintains punctuality and good timekeeping and appearance</li><li>
Preparation and completion of timesheets, Rota&rsquo;s, holiday schedules, in line with business needs, as and when required</li><li>
Preparation and completion of Purchase Orders as and when required</li><li>
Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>
Prepare correspondence to customers, internal booking reports and file maintenance</li><li>
Attend local trade shows, community events and industry meetings</li></ul></div>

Catering and Conferences Service Executive

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
How your day looks like? 
<ul><li>
Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times</li><li>
Provide friendly, courteous, and professional service at all times</li><li>
Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number</li><li>
Prepare table allocations from reservation book before respective meal period seating</li><li>
Ensure good communication with Management</li><li>
Maintain complete knowledge of all menu items</li><li>
Prepare and check tables before service</li><li>
Clear and reset tables</li><li>
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest</li><li>
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li><li>
Ensure that all cleaning duties are completed in allocated times to the Company standards</li><li>
Complete all opening and closing procedures</li><li>
Must be proficient in effective and efficient table maintenance</li><li>
Be assertive and attentive at ALL times</li><li>
Have thorough knowledge of all product and service procedures</li></ul> 

Qualifications 
<ul><li>
Excellent interpersonal and communication skills with a customer-focused approach.</li><li>
Strong organizational abilities and attention to detail.</li><li>
Ability to thrive in a fast-paced environment and handle multiple tasks.</li><li>
Basic computer skills; knowledge of reservation systems is a plus.</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays.</li></ul></div>

Hostess

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
What do we expect from you?
Under the guidance of the Front Office Manager / Director of Front Office or any other authorized by the management, and within the limits of Mondrian Doha Policies and Procedures, to provide an efficient and courteous telecommunications service at all times in all aspects of the department. To ensure all calls are answered within three rings, promptly and politely with a professional attitude whilst recognizing that customer satisfaction is of paramount importance. To ensure the entire PBX/Guest Service team delivers the expected service levels.
How your day looks like?<ul><li>
In addition to all the points listed below linked to the PBX/Guest Service Operator position, the Guest Service Supervisor is expected to take ownership and be accountable for the day to day PBX operation. The Supervisors is expected to have a broad knowledge of all Guest Service related tasks and guide the team on each shift.</li><li>
The Guest Service Supervisor needs to ensure that the team is up to date with all operational aspects of the hotel, relevant information, changes of procedures. The Guest Service team is often the first contact for a guest with our hotel, therefore solid knowledge and professionalism needs to show at all times.</li><li>
Additional trainings to be carried out with the team when applicable</li><li>
Meetings with FOM to assess team and personal performance and needs</li><li>
Assisting the FOM and AFOM with guest complaint investigations (opera reports, CCTV footage, order of events etc)</li><li>
Place outside calls and answer the switchboard in accordance with agreed departmental standards.</li><li>
Telephone guests in accordance with their wake-up call requests in line with prescribed standards, and to inform Security if the guest does not answer the call.</li><li>
Provide inland and international calls for guests as required, and to administer and charge these as per procedure.</li><li>
Fully conversant with all aspects of the bleep procedures (including emergency testing).</li><li>
Activate internal and outside pagers according to procedure.</li><li>
Input and keep updated guest messages within TMS.</li><li>
Ensure that guest names are used wherever possible.</li><li>
Ensure use of your own name wherever possible.</li><li>
Correctly take and place room service orders, ensuring that the order is repeated back to the guest as per the procedure.</li><li>
Familiarize yourself with the guest&rsquo;s needs and requirements in order to ensure an efficient and friendly service.</li><li>
Create and maintain a personal and respectful rapport with regular guests.</li><li>
Carry out telephone cleaning duties as required.</li><li>
Ensure all equipment, especially telephones, mobile phones, bleeps, etc are maintained and kept in good repair.</li><li>
Assist with the reporting of all house phones, fire, emergency and lift phones when out of order.</li><li>
Contact your supervisor when specific difficulties arise.</li><li>
Read the daily instructions board every morning/afternoon/evening, and to observe changes re: bleeps, staff, guests, etc., and to enter the names of key personnel for reference purposes.</li><li>
Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</li><li>
Continuously endeavor to improve the knowledge of the job.</li><li>
Ensure guest satisfaction by performing such duties as attending to guest requests and enquiries courteously and efficiently, and accepting changes or additions in work hours which are necessary for the maintenance of uninterrupted service to hotel guests and visitors</li><li>
Be aware of short and long-term marketing promotions.</li></ul></div>

Guest Service Supervisor

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
What do we expect from you?
Under the general guidance of the Restaurant Manager, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.
How your day looks like? 
<ul><li>
Set up and breakdown the bar</li><li>
Wash and Polish all glassware</li><li>
Ensure consistent beverage preparation, presentation and quality</li><li>
Ensure order of bar and cleanliness in accordance to health and safety regulations</li><li>
Ensure that bar is stocked to par levels</li><li>
Understand the operational set up and principle of the Restaurant, lounge, and bar</li><li>
Maintain knowledge of all Beverage menus within the hotel</li><li>
Provide friendly, courteous and professional service at all times</li><li>
Ensure good communication with Management</li><li>
Maintain complete knowledge of all Food menu items</li><li>
Prepare and check tables before service</li><li>
Clear and reset tables</li><li>
Ensure that all Company practices and procedures are met when delivering beverage to the guest</li><li>
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the guest</li><li>
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li><li>
Ensure that all cleaning duties are completed in allocated times to the Company standards</li><li>
Complete all opening and closing procedures</li><li>
Must be proficient in effective and efficient table maintenance</li><li>
Be assertive and attentive at ALL times</li><li>
Have thorough knowledge of all product and service procedures</li></ul> 

Qualifications 
<ul><li>
Strong oral and written communication skills</li><li>
Impeccable wine, beer and cocktail knowledge.</li></ul></div>

Bartender

<div>Company Description 
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a &ldquo;must&rdquo; destination for locals or travellers. Mondrian Hotels can be found in the heart of the most exciting cultural scenes in the world. In every space, against every backdrop, at every event, new perspectives are illuminated. Mondrian embraces creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect the culture of the city it inhabits. Converge with culture, in all its forms, as you enter the bold world of Mondrian. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. 
Job Description 
What do we expect from you?
Mondrian Abu Dhabi is poised to become the next iconic destination, and we&rsquo;re searching for a dynamic and visionary Director of Marketing &amp; PR to lead the pre-opening phase. In this pivotal role, you will be at the helm of shaping and elevating the brand's presence, crafting compelling marketing strategies and public relations initiatives that position Mondrian Abu Dhabi as a standout luxury destination. Your leadership will ensure that Mondrian&rsquo;s signature blend of creativity, culture, and style resonates at every touchpoint, from digital platforms to media relations. You will oversee the seamless execution of all marketing initiatives, ensuring Mondrian&rsquo;s unique identity is consistently communicated and experienced by both local and international audiences. As the Director of Marketing &amp; PR, you&rsquo;ll ensure that all marketing efforts embody the essence of Mondrian, leaving an indelible mark on guests, stakeholders, and the local community positioning it as the destination of choice from the moment it opens its doors.
How your day looks like:<ul><li>
Design and execute comprehensive annual marketing plans to elevate brand awareness and drive revenue growth across hotel rooms, F&amp;B outlets, wellness offerings, and events, targeting both local and international markets.</li><li>
Oversee the marketing budget, ensuring optimal allocation across key revenue streams for maximum ROI.</li><li>
Collaborate with Brand Operations and Revenue leaders to set objectives and create innovative marketing solutions, tracking performance and reporting to stakeholders.</li><li>
Champion the Mondrian brand ensuring its essence is consistently conveyed across all guest touchpoints, ensuring brand consistency from pre-visit to post-visit, and maintaining approved onsite OS&amp;E.</li><li>
Lead the creation of unique, culturally inspired guest experiences, fostering relationships with off-property partners to enhance the hotel&rsquo;s property offerings.</li><li>
Align with Sales team to develop brand-consistent collateral, communicating the property&rsquo;s value to key business audiences.</li><li>
In partnership with Revenue Management to develop and implement promotional campaigns that support demand periods and oversee OTA advertising efforts.</li><li>
Collaborate with the global e-Commerce team to optimize paid media campaigns and continuously assess marketing performance to ensure alignment with business KPIs.</li><li>
Cultivate and strengthen relationships with the global Public Relations team and regional PR agencies to enhance the hotel's visibility, positioning, and media presence.</li><li>
Ensure all digital content, including the hotel&rsquo;s website, is current and reflects the brand&rsquo;s core values, while guiding the global Social Media team on content creation and overseeing the strategic direction of annual email campaigns.</li><li>
Oversee and approve media, influencer, and press visits, ensuring all engagements are executed in alignment with the brand&rsquo;s messaging and standards.</li></ul>
This role requires a strategic mindset, strong leadership, and a focus on crafting exceptional brand experiences, while driving brand awareness, engagement, and revenue growth. 
Qualifications 
<ul><li>
Minimum of 5 years of experience in Marketing and PR management, with at least 3 years in a Director-level role, ideally in a luxury or lifestyle hotel environment.</li><li>
Experience working in a truly global work environment is essential.</li><li>
Prior pre-opening experience is highly preferred, with a strong brand orientation, with the ability to understand and connect with customer needs, drive brand loyalty, and maintain credibility and accountability.</li><li>
Exceptional relationship-building skills, with the ability to manage and influence stakeholders effectively.</li><li>
Inspirational leadership abilities, uniting teams around common goals while consistently striving for excellence in both creative and financial outcomes.</li><li>
Solid experience in managing marketing budgets, ensuring cost-effectiveness, and delivering impactful, high-return marketing initiatives.</li><li>
Deep passion for delivering exceptional brand experiences and creating memorable luxury offerings.</li><li>
Expertise in luxury hospitality trends and the latest marketing strategies to stay ahead in the industry.</li><li>
Expertise in digital marketing, including paid media, SEO, and social media management.</li><li>
Experience working with PR agencies, influencers, and media to generate brand awareness and visibility.</li><li>
A creative mindset, coupled with a data-driven approach to measure and optimize marketing effectiveness.</li></ul> 

Additional Information 
Why Join Mondrian Abu Dhabi?
Global Presence &amp; Vision<ul><li>
Become part of a global, innovative, and rapidly growing group, committed not only to building hotels but also to crafting a distinguished global brand.</li><li>
Embark on the exciting pre-opening journey of one of the most anticipated luxury hotels in Abu Dhabi.</li></ul>
Creative &amp; Impactful Work<ul><li>
Shape and refine the guest experience in a hotel that celebrates bold creativity, rich culture, and timeless style.</li><li>
Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.</li><li>
Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new, dynamic locations.</li></ul>
Career Growth &amp; Development<ul><li>
Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.</li></ul>
Inclusive Environment:
<ul><li>Thrive in an inclusive and collaborative environment that values individuality, promotes inclusivity, and fosters collaboration and encourages innovative thinking.</li></ul>
Compensation &amp; Benefits<ul><li>
Benefit from comprehensive healthcare, a competitive salary, and exclusive perks across the Ennismore family of brands.</li></ul>
How to Apply: If you are a visionary Marketing and PR leader with a proven track record in luxury hospitality and a passion for crafting compelling brand narratives, we invite you to apply for the Director of Marketing &amp; PR position at Mondrian Abu Dhabi. Please submit your resume, accompanied by a thoughtfully articulated cover letter, highlighting your expertise and demonstrating how your unique skills will shape the future of our brand and elevate the hotel&rsquo;s marketing and public relations efforts to unparalleled levels of excellence.</div>

Director, Marketing & PR

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
Job Purpose:
Under the general guidance of the Commercial Manager or any other authorized by the management, the Digital and Creative Manager will be responsible for supporting the digital marketing initiatives and online presence of Mondrian Doha. Core responsibilities will include media placement and trafficking, website updates, analytics, social sites and external site updates and content.
How your day looks like: 
<ul><li>
Support content management/updates/submissions across Mondrian Doha websites, intranet, corporate micro-sites etc. Includes monitoring and reporting</li><li>
Owns the Digital request process by creating one off landing pages, updating and testing special offers on mhg.com and making brand updates as requested</li><li>
Traffic and place all digital display media including ad buys and retargeting. Conduct testing, analysis and reporting</li><li>
Manage the traffic, reporting and update of email marketing campaigns and programs</li><li>
Work with the Revenue team to create, post, and monitor the performance of promotional rates and packages. These need to be optimized and monitored for social media, review sites, email, display, and search engine marketing to ensure we maximize the conversion of each channel</li><li>
Work with the Reservation team to maintain accurate and up-to-date content on all confirmations, cancellations and pre arrival emails</li><li>
Work with F&amp;B Marketing Executive to execute impactful digital marketing campaigns to drive revenues. Ensure that digital content from all outlets is current and is deployed to drive revenues</li><li>
Manage image database for OTA's and GDS. Continually reviews content and updates as necessary</li><li>
Own, maintain and manage our content on third party/partner websites. Fact check and ensure accuracy. gather new and updated information from the Digital and Brand Marketing teams</li><li>
Maintain and develop accurate documentation for all components and best practices of digital marketing campaigns including lists, timelines, creative, response rates and revenue</li><li>
Manage the property online event calendar and Back of House Magazine by making sure that content is reviewed and published as necessary</li><li>
Research and help to develop digital brand partnerships</li><li>
Produce weekly/monthly reporting and analytics for distribution</li><li>
Develop and optimize engaging companywide campaigns that are scalable by brand and region</li><li>
Work with Social Media Executive on MHG corporate social and property communities across all of our social media presences</li><li>
Responsible for growing brand awareness and reach for Mondrian Doha and markets</li><li>
Develop and optimize engaging campaigns that are relevant for their market and ensure that the campaigns support and work in concert with the corporate social media strategy</li></ul></div>

Marketing & E- Commerce Manager

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
Job Purpose:
Under the general guidance of the Chief Operating Officer, lead and inspire the hotel team to successfully achieve Company and Hotel business objectives in Sales and Revenue Management, Guest/Employee Engagement and Brand Marketing. Ensure all departments operate successfully and efficiently. They should also be able to tackle administrative, financial, marketing, and business management affairs and be in charge of the planning and smooth operation of the hotel.
Duties &amp; Functions:<ul><li>
Ensure appropriate and effective focus on business objectives on a day-to-day basis, while contributing to the strategic development and leadership of the hotel aligned with the region.</li><li>
Be fully accountable for the people, product and profit within the hotel &ndash; excellence in guest experience, maximize profits through sales and yield and exploit opportunities for growth across the business.</li><li>
Utilize innovation to achieve long and short-term strategic objectives.</li><li>
Provide inspirational leadership by motivating and developing all employees to contribute towards the overall success of the business.</li><li>
Monitor and action all guest feedback /mystery guest programs</li><li>
Communicate regularly with the Chief Operating Officer to influence the strategy for the hotel, region and company in the short and long term.</li><li>
Ensure that company reporting and control systems are adhered to.</li><li>
Maximize individual potential through a positive commitment to training and development and succession planning at all levels, in order to meet current and future manpower demands as well as addressing business issues.</li><li>
Lead, develop, motivate and empower employees to deliver operational best practices, identifying opportunities and making recommendations for improving efficiency and quality of service and operating standards.</li><li>
Ensure the hotel is fully staffed with skilled, motivated people who are able to meet the customer service expectations identified through the service strategy and quality commitments documents.</li><li>
Make certain that staff are trained to meet the demands of existing jobs and developed to take advantage of promotion opportunities, which occur within the hotel/Company.</li><li>
Ensure all new employees &ndash; temporary, full time and casual employees - are introduced into the company through the boarding process at the hotel.</li><li>
Be visible throughout the hotel on a daily basis, meeting with guests and clients as necessary.</li><li>
Constantly review and update control systems and keep hotel a consistently safe environment for guests, employees, contract workers and other visitors.</li><li>
Be a visible, active member of the community positioning the hotel as a positive contributor in the marketplace.</li></ul> 

Qualifications 
<ul><li>
A minimum of 5 years of experience as a General Manager in a luxury or lifestyle brand is required, with a proven record of delivering exceptional results.</li><li>
Strong customer orientation, emotional intelligence, and credibility, with a sense of commitment and accountability.</li><li>
A Food and Beverage background is preferred.</li><li>
Leadership skills that inspire and unify teams around common goals, striving for excellence in both quality and financial outcomes.</li><li>
Excellent communication and negotiation abilities.</li><li>
Proficiency in English and Arabic is essential.</li></ul>
Required skills:<ul><li>
Solid commercial acumen and business insight.</li><li>
Outstanding relationship-building and communication skills.</li><li>
Proven ability to manage multiple projects simultaneously.</li><li>
Strong team player with flexibility and adaptability in a dynamic environment.</li><li>
Influential, organized, and self-motivated.</li></ul></div>

General Manager

<div>Company Description 
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a &ldquo;must&rdquo; destination for locals or travellers. Mondrian Hotels can be found in the heart of the most exciting cultural scenes in the world. In every space, against every backdrop, at every event, new perspectives are illuminated. Mondrian embraces creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect the culture of the city it inhabits. Converge with culture, in all its forms, as you enter the bold world of Mondrian. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. 
Job Description 
What do we expect from you?
Mondrian Abu Dhabi is gearing up to be one of the city&rsquo;s most iconic destinations, and we are looking for an experienced and dynamic Director of People &amp; Culture to lead the pre-opening phase. This strategic leadership role will focus on shaping the organizational culture, aligning talent acquisition, training, employee engagement, and performance management with Mondrian&rsquo;s unique brand identity. As the Director of People &amp; Culture, you will create a thriving workplace environment that inspires excellence, supports growth, and cultivates a diverse and inclusive team. Your leadership will play a key role in ensuring that Mondrian Abu Dhabi not only delivers exceptional service to our guests but also fosters a vibrant, motivated, and high-performing workforce.
How your day looks like:<ul><li>
Lead the recruitment and onboarding process to ensure the selection of top talent that embodies Mondrian&rsquo;s culture and values.</li><li>
Design and implement training programs that empower employees to deliver exceptional guest experiences while enhancing their career growth.</li><li>
Drive employee engagement initiatives that promote job satisfaction, retention, and loyalty across the organization.</li><li>
Cultivate a high-performance culture by encouraging collaboration, creativity, and excellence at all levels of the organization.</li><li>
Collaborate with senior leadership to ensure the alignment of human resources strategies with the hotel&rsquo;s business objectives and brand vision.</li><li>
Develop and maintain a performance management system that supports both individual development and organizational goals.</li><li>
Create and oversee employee recognition programs that celebrate achievements and inspire a commitment to excellence.</li><li>
Advise leadership on organizational development and people strategies that foster a positive, innovative work environment.</li><li>
Ensure that Mondrian Abu Dhabi becomes an employer of choice, renowned for its commitment to employee satisfaction and professional development.</li><li>
Ensure compliance with all local labor laws, company policies, and regulatory standards, fostering a fair and supportive work environment.</li></ul>
This role requires a strategic mindset, strong leadership, and a focus on building a positive organizational culture while driving employee engagement, development, and overall business success. 
Qualifications 
<ul><li>
Minimum of 5 years of experience in People &amp; Culture or HR management, with at least 3 years in a Director-level role, ideally in a luxury or lifestyle hotel environment.</li><li>
Experience working in a truly global work environment is essential.</li><li>
Prior pre-opening experience is highly preferred, and scaling a team in a high-profile hotel setting.</li><li>
Strong understanding of talent acquisition, training, performance management, and employee relations.</li><li>
Exceptional leadership and communication skills, with the ability to inspire and motivate diverse teams.</li><li>
Expertise in creating and driving employee engagement and retention strategies.</li><li>
In-depth knowledge of labor laws and regulations, with the ability to implement best practices in HR.</li><li>
Strategic thinker with strong business acumen and the ability to partner with leadership to meet organizational goals.</li><li>
Ability to thrive in a fast-paced, dynamic environment while maintaining a high level of professionalism and composure.</li><li>
A passion for creating extraordinary workplace cultures that deliver exceptional guest experiences.</li></ul> 

Additional Information 
Why Join Mondrian Abu Dhabi?
Global Presence &amp; Vision<ul><li>
Become part of a global, innovative, and rapidly growing group, committed not only to building hotels but also to crafting a distinguished global brand.</li><li>
Embark on the exciting pre-opening journey of one of the most anticipated luxury hotels in Abu Dhabi.</li></ul>
Creative &amp; Impactful Work<ul><li>
Shape and refine the guest experience in a hotel that celebrates bold creativity, rich culture, and timeless style.</li><li>
Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.</li><li>
Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new, dynamic locations.</li></ul>
Career Growth &amp; Development<ul><li>
Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.</li></ul>
Inclusive Environment:
<ul><li>Thrive in an inclusive and collaborative environment that values individuality, promotes inclusivity, and fosters collaboration and encourages innovative thinking.</li></ul>
Compensation &amp; Benefits<ul><li>
Benefit from comprehensive healthcare, a competitive salary, and exclusive perks across the Ennismore family of brands.</li></ul>
How to Apply: If you are an experienced People &amp; Culture leader with a passion for creating an exceptional workplace and contributing to the success of a groundbreaking luxury hotel, we invite you to apply for the Director of People &amp; Culture role at Mondrian Abu Dhabi. Please submit your resume and a compelling cover letter, demonstrating why you&rsquo;re the perfect fit to lead the People &amp; Culture team and shape the future of Mondrian Abu Dhabi.</div>

Director, People & Culture

Join Mondrian and explore 10 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.